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SA Drains

SA Drains

4.3 from 103 reviews

See the Best Plumbers in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
82
4 star
2
3 star
1
2 star
2
1 star
16

Nicole

NicoleMetropolitan Adelaide, SA

Perfect

published

Happy with the plumbing job #9045 that took place this morning. Allen from SA Drains, provided great service and did a great job in the kitchen and bathroom. Will use SA drains again in the future.

The reviewer stated that an incentive was offered for this review


Paul H

Paul HMetropolitan Adelaide, SA

Great job

published

Allen from SA Drains attended spot on time when he came out for Job #8887, assessed my faulty & ageing hot water service and installed a new one for me. He made some changes to the old piping and his attention to workmanship was impressive & of a high standard - a clean & professional operator.

The reviewer stated that an incentive was offered for this review

Plumbing

published

Everything was perfect from the first phone call. Morgan who carried out the work kept me well informed of what he was doing and costs involved. Highly recommend to anyone. Great service

The reviewer stated that an incentive was offered for this review

Jen

JenMetropolitan Adelaide, SA

  • 2 reviews

Thumbs up SA Drains

published

From first point of contact, to when Allen came out for Job #8690 I could not fault them
Professional communication throughout and great service, job finished in a timely manner to a high standard
Pricing is reflective of their awesome service and standards


shiner2348

shiner2348Metropolitan Adelaide, SA

  • 2 reviews

Excellent Service

published

.Things went very well Morgan called me before arrival and the repair went smoothly.Every option to me was explained. And I am completely satisfied with the work that was done.


Mary T

Mary TMetropolitan Adelaide, SA

General plumbing maintenance

published

Invoice number 8614, plumbers Brendan and Tom attended 4/7/19 We were very satisfied with the work done. Our options were very well explained before the job was started. Hundred percent happy.


Job well done

published

The plumber Ben was very good today he was a happy jovial bloke . He did a good job and cleaned up prior to leaving . We would not hesitate in recommending your firm


Jo T

Jo TMetropolitan Adelaide, SA

Great Fast Service

published

We got honest feedback on our storm water drain issue . Were given options and given in depth information how on each option. They came out 2 days later to do the job, was done fast, with no fuss..and area was all cleaned up before leaving. Would recommend.

The reviewer stated that an incentive was offered for this review

Bernie

BernieMetropolitan Adelaide, SA

Great service

published

I’ve used SA Drains on a number of occasions now. I’ve always found them to be a courteous, cheerful and highly professional service. Come when they say they will and leave the job neat and tidy.

Congratulations on your service SA Drains and Electrical

published

The service by SA Drains and Electrical was extremely professional from my first call for assistance to the completion of the job! They undertook a safety check while they were in my home as well! Thank you


Eunice E

Eunice E

  • 2 reviews

Exceptional Service

published

Honest, reliable and thourogh. A very Repretable and Professional Service. I had mager damage to two sewarage junctions. I was left stressed after another service pulled out leaving me with an unattended emergency. SA Drains took the care of everything. They even sent out three plumbers to get the job done before it rained. It was a weight of my shoulders. I would certainly recommend them to anyone.


Ron

RonMetropolitan Adelaide, SA

  • 3 reviews

Excellent Service and result

published

We phoned SA Drains on a Sunday. I was given excellent advice to delay a visit until Monday to avoid the expensive Sunday call out. The advice was correct and w managed until they attended on Monday. Great communication on when they would arrive and a follow up call when half away. Attended on time, explained what needed to be done and costs in advance. Friendly and efficient tradie, knew what he was doing. Cleaned up when finished. Sorted out the problem and explained some maintenance work that would be required in the future clearly and showed details of camera inspection. Great communication after the visit. Very professional and thorough, dare I say not cheap but you only get what you pay for.


Brian B.

Brian B.Southeast, SA

  • Verified customer

Not happy with service and no after service when making a complaint

published

On the 28 April 2019 My daughter called this company re blocked drain,put camera down stated that a ball was blocking drain used high pressure water to remove but advise my daughter that's it fully wedge in advised her that it will cost 5500 dollars to fix stating that two men wouldneed to dig up pipe cut out blocked part and replace with new pipe after charging her 460 dollars ,I was away interstate, came home a couple days later me and my mate Gary spent less than fifteen minutes and unblocked the drain with a manual worm ,rang company to date no contact

2 comments
SA Drains
SA D.SA Drains
Brian B.
Brian B.

Received a call from s a drains this morning had a long conversation re my complaint resolved the matter got an apology for not getting back to me which found to be very professional, so I withdraw my comments in my review


Nan

NanMetropolitan Adelaide, SA

  • Verified customer

Excellent work and friendly service

published

SA Drain's plumber arrived on time and was pleasant and friendly. After viewing, he explained in detail what needed to be done and how much it would cost. He gave me a booklet which was very informative. Job done he left the area clean. I am very satisfied with SA Drains and would use them again.

The reviewer stated that an incentive was offered for this review

  • Verified customer

SA DRAINS

published

Excellent workmanship. Made aware of the options and costs. (Seemed expensive though.) Tradesman cleaned up after he’d finished and was courteous/polite. No extra costs. Was kept informed regarding availability and arrival time. Will use again.

The reviewer stated that an incentive was offered for this review

Mike

MikeMetropolitan Adelaide, SA

Reasonable job but over priced

published

My wife required urgent hot water repair. Were available and did an ok job.
Charged excessively - can’t help but wonder if it would have been cheaper if I had been home.
Would’t use again.

1 comment
SA Drains
SA D.SA Drains

Blocked drains

published

As expected excellent job. Look forward to working with sa drains again and the plumber Daniel. Have highly recommended sa drains to friends and family. Will call on sa drains and electrical in the near future.


Davo Kong

Davo KongMetropolitan Adelaide, SA

Ripped off a 90 yr old lady

published

Avoid at all costs, 500% inflated price.
Blocked up the main sewer with newspaper after work completed expecting another call out!!!
Do your homework, check out the other companies listed under their ABN.
Uses a call centre to hide behind.
Dodgy Dodgy Dodgy

1 comment
SA Drains
SA D.SA Drains

Lizzy

LizzyMetropolitan Adelaide, SA

Do your homework, you will save $$$$

published

Sourcing a New Hot Water Service..

published

From the first phone call I made.. felt at ease.. Allan arrived and went though the options of what was available re a new hot water system..Allan put all in place.. Installation of the new hot water system went very smoothly.. the service was very professional.. all was explained.. a great experience..Will be recommending your company.. SA Drains.. to my friends and family.. invoice no..7876..

The reviewer stated that an incentive was offered for this review


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Questions & Answers

Paul

Paulasked

Why do they lie in their adverts, claiming to be a local guy, yet they have 5 different adverts with 5 different names, but in the small print is SA Drains.......con merchants

2 answers
BuyerBeware
BuyerBeware

Because he is probably an interstate con man running a call centre/office here in Adelaide with foreigners. They advertise on facebook for local tradesmen, then indoctrinate/brainwash them into using their crooked up-sell procedures. You should see the emailed reply I got after asking them for a refund. They can't even use the English language properly, which makes me wonder if they are Indians or something. All they offered was a $50 Woolworths voucher/bribe which I am not going to accept. Instead I reported them to Business and Consumer Affairs who are investigating them.

Paul
Paul

I'm not in their system, and never will be.
They advertise a "local guy in your area" in our local paper, but there's 5 different ads, 5 different "local guys in my area" all with SA Drains in very small print......con merchants!
Steer clear of adverts like these and support "Real LOCAL businesses". Do your research and avoid SA Drains.
And the only person who's got a complaint about my comments only joined Product review today and it's their only comment.....maybe he's my "local guy in my area"........ffs! They really do think we are stupid!!!


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