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Sabco Supadry Spin Mop & Bucket

Sabco Supadry Spin Mop & Bucket

2.7 from 63 reviews

Reviews

(6)
(12)
(14)
(16)
(15)
PurpleRain

PurpleRainSouth East Queensland, QLD

The mop head does not have enough fibres

published

I found that the mop can only be used when the handle is upright.
When you put the handle at an angle, you find the plastic around the fibre mop head hits the floor.
There should be more thicker fibres used around the mop head.

Purchased in January 2020 at Bunnings Warehouse for $50.00.

3 comments
Sabco
Sabco C.Sabco

We're really sorry to hear this and it's certainly the first we've heard. If you could provide us with some further details so we may be able to help, that would be greatly appreciated.
Kind Regards

PurpleRain
PurpleRain

I can send you a photo of what it does?

Sabco
Sabco C.Sabco

You sure can. Please send it to social@sabco.com.au
Kind Regards

A and D

A and DSouth East Queensland, QLD

Not all good

published

The idea is good but the cheap nylon fittings on the end of the handle let it down ours broke after a short time and now it is unusable Sabco you need to look at this problem.

Purchased in November 2019 at Bunnings Warehouse for $45.00.

3 comments
Sabco
Sabco C.Sabco
A and D
A and D

We were unable to wait any longer so we took it back to Bunnings and obtained a refund I would suggest to you to have these parts available from your suppliers

Sabco
Sabco C.Sabco

Sorry to hear you couldn't wait. We do have these supplies available to send to customers.
Kind Regards

disappointed2721

disappointed2721Wide Bay-Burnett, QLD

  • 2 reviews

Handle broke after only 2 months use :(

published

The spin feature is effective - doesn’t leave watermarks even on shiny tiles. However, the handle itself broke while I was spinning the mop (a part just fell out of it while pressing the handle down) and now it’s unable to be used without the handle retracting.

Purchased in January 2020 at Bunnings Warehouse for $45.00.

3 comments
Sabco
Sabco C.Sabco

Hi, I'm really sorry that this happened to your spin mop. Certainly, not the standard we strive for in our products. If you send me your details I can have a replacement handle sent to you right away so you can continue to use your mop. Cheers

hello, could you provide an email address that I can contact you directly?

Sabco
Sabco C.Sabco

I sent you a PM, if you still prefer an email let me know :) cheers

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Tamsters

TamstersPerth, WA

  • 3 reviews

Good until handle stopped working

published

I loved it, until the mop stick handle became loose and when mopping the extended stick slips back down and the head is loose, making it very difficult to mop effectively without hurting your back. I can't find a replacement stick unfortunately, and am reluctant to buy a whole new set again if this is just going to repeat over time.

Purchased in February 2019 at Bunnings Warehouse for $45.00.

3 comments
Sabco
Sabco C.Sabco
Tamsters
Tamsters
Sabco
Sabco C.Sabco

Thank you. We will get this to you as soon as we can.
Have a great weekend?

Geoffrey S.

Geoffrey S.Sydney, NSW

Was happy until it broke

published

I found the mop and bucket easy to use but unfortunately the clip on the handle broke only after 7 months so now it is useless. I can't find any replacement parts.

Purchased in August 2019 at Bunnings Warehouse for $45.00.

3 comments
Sabco
Sabco C.Sabco

Good Afternoon Geoffrey,
We're really sorry to hear this has happened and it's certainly not the experience we want out customers to have.
We can send you a replacement clip handle section. Please just send us your address details.
Kind Regards

Geoffrey S.
Geoffrey S.

How do i send my address to you

Sabco
Sabco C.Sabco

Hi Geoffrey,
I can send you a private message and you can then respond.
Kind Regards

Happy

Happy

  • 2 reviews

Never really worked well

published

The mop head never went flat to place it in spinner I always had to position the head to do this myself.
The part of the rod near the spinner began slipping so the mop was then useless after only 7 months.
The mop itself mopped well just was not effortless to use

Purchased in September 2019 at Bunnings Warehouse for $45.00.

3 comments
Sabco
Sabco C.Sabco
Happy
Happy
Sabco
Sabco C.Sabco

Good Morning,
Could you send the photo to social@sabco.com.au? This will help me identify what the issue is and how we can help you fix it.
Kind Regards

Amb

Amb

  • 3 reviews

Spin mop replacement handle

published

I am using this mop for last 8 months and am really happy with it, but unfortunately its handle is broken and i want replacement handle but k couldn’t find at bunnings

Purchased in July 2019 at Bunnings Warehouse.

6 comments
Sabco
Sabco C.Sabco

Good Morning,
We're really sorry to hear this has happened. We're more than happy to help out with replacement parts. Can you confirm which section of the handle has broken and your address so we can get this out to you.
Kind Regards

Amb
Amb

Its locking clip is broken and where mop is attaches its a bit loose resulting in mop falling from handle
Address is u1/30 central road hampton park 3976 thanks

Sabco
Sabco C.Sabco

We also need your full name for the postage.
Thank you

spudrick

spudrickGreater Melbourne (Metropolitan), VIC

Good but then BAD

published

I purchase the set September 2019 and immediately found the product a vast improvement over my tired old wringer mop. The bucket is well made and easily balanced for carrying by the large handle when full of water. Unfortunately this is where the good ends! The mop handle just cannot perform up to normal use. I only use the mop once a week and soon found the tightening clamp was ineffective and the handle slipping down during use.
02/03/2020 UPDATE:
When i went to use the mop yesterday i could`nt get the mop to spin correctly in the bucket and after checking i have found the nut that holds the head to the shaft has split. This mop now not only fails to hold the set height it now does not spin

Purchased in September 2019 at Bunnings Warehouse for $45.00.

1 comment
Sabco
Sabco C.Sabco

Good Morning,
We're so sorry to hear this has happened and is certainly not the experience we want you to have with our products.
If you send us your address, we can send you a replacement handle section with new clip.
Kind Regards

Not Happy.

published

Sabco 2 action clean spin mop and bucket is undoubtedly the worst cleaning aid I have ever used. I am not happy at all , I have been cleaning for 60 years.

Purchased in February 2020 at Big W Retail Stores for $40.00.

3 comments
Sabco
Sabco C.Sabco

Good Morning Jenny,
We're really sorry to hear you feel this way. Are you able to provide us with some further details so we may be able to help you?
Kind Regards

Jenny K.
Jenny K.
Sabco
Sabco C.Sabco
Mops & Buckets

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Anne Gately

Anne GatelySouth East Queensland, QLD

Another inadequate handle story!

published

I purchased the kit from Bunnings in May 2019 and, as per other reviews, the clip on the handle has now broken and the handle won't stabilise to effective mopping. Bunnings only has the complete set (mop and bucket) but I only need the mop! If I could just purchase the mop, I would, especially if this design fault has been rectified since 2019.

Purchased in May 2019 at Bunnings Warehouse for $45.00.

2 comments
Sabco
Sabco C.Sabco

Good Morning Anne,
We're sorry to hear this has happened and we're more than happy to send you a replacement mop handle. Please send us your address details.
Kind Regards

Anne Gately
Anne Gately

P02/180 Dornoch Terrace
Highgate Hill 4101

Love the mop but handle now broken

published

Purchased the mop & bucket set from Bunnings about 6 months ago! Now the clip will no longer stay as it has snapped! Don’t understand why you can’t purchase a replacement handle!!

Purchased in September 2019 for $45.00.

3 comments
Sabco
Sabco C.Sabco

Good Morning Tina,
We're sorry to hear this has broken. We can send you a replacement handle. Just send us your address details.
Kind Regards

Tina L.
Tina L.

Thanks- can you give me an email address to send you my details. Would rather do it in a private email than on here?

Sabco
Sabco C.Sabco

Sure, email it to social@sabco.com.au

Hazel H

Hazel HMetropolitan Adelaide, SA

fantastic idea but needs a new handle

published

I love my sabco spin mop but cant get a replacement handle as the lever broke just after afew months use my husband tried to fix it!!!!!!! every thing else is like new grrrrrrrrr the first mop bucket broke but took it back to bunnings and they replaced it all. the first set was bought on the 5/3/18 replaced 14/7/18 and the handle broke about 6 months ago

Purchased in July 2018 at Bunnings Warehouse for $45.00.

5 comments
Sabco
Sabco C.Sabco
Hazel H
Hazel H

thankyou so much for offering to send me a new handle i would really appreciate that my address is 35 b Kidman Avenue Kidman Park Adelaide 5025. Thankyou Hazel

Sabco
Sabco C.Sabco

Thanks Hazel, we also need a full name for postage.

Simon H.

Simon H.Greater Melbourne (Metropolitan), VIC

Sabco good but...

published

Hi, my wife purchased the mop to reduce the drying time on our hardwood floors. It does this very well. However last weekend the mop bent in half and no longer spins. I tried getting a replacement from Bunnings but they only sell the complete kit. Any suggestions?
Thanks
Simon

1 comment
Sabco
Sabco C.Sabco

Good Morning Simon,
I'm really sorry to hear this has happened and it certainly shouldn't. We can send you a replacement handle. Please private message us your address details and we can get this in the post for you.
Kind Regards

Steph undy

Steph undyCentral Highlands and Goldfields, VIC

Great but not strong

published

I brought this mop maybe 2 months ago and the clip to lock in the mop snapped and also bolts came loose so head fell off. I do like the mop but maybe could do with a metal lock clip instead of plastic. & I can't seem to get a new mop handle otherwise I love this mop.

Purchased in November 2019 at Bunnings Warehouse for $50.00.

2 comments
Sabco
Sabco C.Sabco
Steph undy
Steph undy

I need a whole new mop handle/stick the part where u use the clip to wringe it out or clip in place to use it snapped so now when I mop it goes up and down. Where do I give u my address?

steven P.

steven P.Greater Melbourne (Outer), VIC

  • 2 reviews

worked for a while

published

product was pretty good. moved to it from the hurricane spin mop. eventually the mop handle began slipping and then the lock clip snapped shear off while spinning. i now have 4 mop heads. 1 bucket and no handle. they do not sell the handle online as a separate item. so i may have to put it all in the bin :(

Purchased at Bunnings Warehouse for $45.00.

1 comment
Sabco
Sabco C.Sabco

Good Morning Steve,
I'm so sorry to hear this has happened. We can certainly help you with this by sending you a replacement for the clip section on the mop pole. If you're happy with this, please send us your address details.
Kind Regards

Mops & Buckets

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Maz

MazSydney, NSW

  • 2 reviews

absolute rubbish that doesn't work

published

the internal click lock just didn't work from the first try, I had to manually lift and suppress this myself in order to finish the mopping, also the lock on the mop handle does not hold. Unfortunately I purchased it from a supermarket and did not keep the receipt so into the rubbish bin it goes

Purchased in December 2019 at Woolworths Physical store for $50.00.

3 comments
Sabco
Sabco C.Sabco
Maz
Maz

It is the Sabco compact spin mop set and I actually purchased it from BigW, I don't want replacement parts - using this just made me very angry and I don't want anything more to do with it

Sabco
Sabco C.Sabco

I'm sorry to hear you feel this way and we're more than happy to help you if you change your mind.
Kind Regards

Aussienanna

AussienannaQueensland

  • 3 reviews

So far unreliable.

published

I purchased the super dry spin mop in April and while it worked it worked very well. I had only had it 5 months when the click lock failed so I took it back under warranty and got a replacement. However when I got the replacement home the thread on the handle is missing so I'm unable to screw it in. It seems to me that quality-control needs to be upgraded. It does come with a warranty so there is a backup but it's very inconvenient having to keep taking this product back for replacement.
Judy Kavanagg

Purchased in April 2019 at Bunnings Warehouse for $45.00.

1 comment
Sabco
Sabco C.Sabco

Good Morning Judy,
We're really sorry to hear this has happened. We're more than happy to send you the missing part you need for this. If you can inbox us with the part details and your address and we can send it out.
Kind Regards

SusieW

SusieWMetropolitan Adelaide, SA

  • 12 reviews

Difficult to clean

published

I was very pleased with this on the first use or two as it was able to cover areas quickly. However I should have realised that grass/doghair fibres would cling to the microfibres and not rinse out easily after each use, which means spending time picking off solid bits! Would not buy again for this reason.

Purchased at Bunnings Warehouse.

1 comment
SusieW
SusieW
Viv

Viv

  • 2 reviews

Best mop ever!

published

Best mop I have ever used. Great for mopping large tiled floor area and easier on my back. Unfortunately the lock broke and found I could not buy a replacement handle. Sent an email to Sabco and received a quick response saying they would send out a replacement. Arrived within a few days. Great customer service. Thank you.

Purchased in March 2018.

1 comment
Sabco
Sabco C.Sabco

Thank you for your kind words Viv.

HDM

HDMSouthwest, VIC

  • Verified purchase

Great product. Great customer service

published

I bought the Sabco Supadry Spin Mop & Bucket set at Bunnings at the beginning of the year and was really happy with it. It leaves very little water on the tile surface and they dry streak free. Unfortunately the latch on the handle broke; this is to allow it to spin in the bucket and then be locked for mopping. However an email to customerservice@sabco.com.au elicited a very prompt response and within three days a new section of handle was delivered. Although disappointed that the handle broke, the excellent customer support has restored my faith in this product which gives me such great results.

Purchased in February 2019 at Bunnings Warehouse.

1 comment
Sabco
Sabco C.Sabco

Thank you so much for sharing your positive experience with is.
Cheers

Page 1 of 4

Questions & Answers

Rose N.

Rose N.asked

Hi I bought this bucket but a friend said to take it back cause it has no wheels. Can I buy wheels or a little trolley to sit it in?

2 answers
A and D
A and D

Like you i am only customer of Sabco i suggest you contact the firm

Sabco
Sabco C.Sabco

Hi Rose, no there are no wheels for the SupaDry Spin Mop I'm afraid. Cheer

ceej

ceejasked

We too have a sabco supadry spin mop that we were given recently as a housewarming gift and the up and down control lever has split,it was working wonderfully until then and we couldnt of been happier,can i buy a replacement part for it ? many thanks

3 answers
Sabco
Sabco C.Sabco

Good Morning,

I'm so sorry to hear this has happened. You can't buy a replacement, but we can send you one.
Please send us your address details.

Kind Regards

ceej
ceej

oh thankyou so much,is there a way to send it to you in a pm? many thanks

Sabco
Sabco C.Sabco

no problem, I have sent you a private message.
Cheers

MelbourneGemini

MelbourneGeminiasked

The instructions don’t tell you how to make it spin. I know this is an odd question, but how do you make it spin???

2 answers
Anne Gately
Anne Gately

Instructions give a visual of how to do this. Release handle so that it contracts. Fit mop head onto the spinner in the bucket, keeping it flat. Push handle down and up. It spins at least once or twice for wet mopping and up to 5 or 6 times for a drier finish (less water in mop head).

Sabco
Sabco C.Sabco

Good morning,
Heres a YouTube video that will show you how. :)
https://www.youtube.com/watch?v=2JZfxetJ834
Kind Regards

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