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Horrible experience, DO NOT BUY CARS HERE
Bought a Ford Mondeo xr5 turbo from here in Feb 2021. Whilst in the car yard, Sam the owner tried pushing other cars onto me, in specific, an AUDI, I did not purchase as it’s engine light was on and Sam couldn’t tell us what was wrong with it. When I test drove the Ford, the boys I dealt with said a blue slip had been done, battery replaced and the timing belt had been replaced. Not even 6 months of owning the car and the battery has died twice, and the timing belt has “slipped” off and smashed up the engine. I’ve tried calling Sam from Sadek a...nd he doesn’t answer and phone calls aren’t returned. It’s been a week since the timing belt went, and Sadek Motor Group have ignored every attempt I’ve made to find out if what they said is true or if they’ve just lied to me to make a sale. Do NOT buy any cars from here, unreliable.
Support Local! Best Customer Service in the Car Industry
Sammy and the boys were such a pleasure to deal with. I bought an Isuzu DMax and wasn’t sure of 4wds but needed it for work. Sammy went above and beyond showing me thru the vehicle and even helped me put my WRX in their yard to sell on consignment. These guys look after you and listen, even treating you like an old friend. Going back to get my son a car. They put all the major car dealerships to shame as they go out of their way to put you in the right car! Thanks Sammy for all your help
DO NOT RECOMEND!! False Advertising!!!!
DO NOT RECOMEND!! False Advertising!!! I traveled 3 hrs yesterday to look at a white Mitsubishi asx advertised for $9999 with rego. In the ad it says cars registerd and I was soo keen to buy it! I loved the car but after taking it for a test drive I was told it was un registered, that id need to pay an extra $100 for a blue slip, he put like $500 worth of "their fees" ontop, as well as having to pay my own rego! Or he will put 3months of it for an extra $500! What a complete joke! Im a single parent pensioner (i told him 3 times im a pensioner)...Ive been approved for 10k and that was stretching my budget. They advertise cars at a price to get you down there, then put way over $1000 worth of extra fees and charges! This car needed 2 new tryres and everything! And I apparently had to take it down the road to get a blue slip! Then Danny pushed and pushed for me to leave a deposit to secure the car even tho i told him i wanted to think about it coz I was not at all happy with the deal and couldnt fome up with and extra $500 in a hurry. I was soo extremely dissappinted. In the end he took some of the fees off but i still ended up being charged $10500!! I left after paying a $100 deposit, I was tired, cranky and felt pressured and upset. Dont bother with these ppl if looking for a car unless you want a huge disappointment! Their cars cost more than advertised price and they will rip you off. Be weary people! Ill be getting my deposit reunded and going to fair trading.
Excellent customer service
The team at sadek motors made me feel so welcome from the moment I walked through the gate to the moment I left nothing was a problem for Sam and his staff, I was 100% happy with the purchase I made with Sam and would highly recommend sadek motors, Sam’s a no crap man and straight to the point which I found refreshing I’ll definitely be back to sadek motors again in the future.
Amazing customer service
I live interstate and called them about a car i wanted to purchase
They made this the most easy transaction i have ever had to but a car
Friendly helpful organised fiance and to have the car transported from Sydney to Darwin
I will defendant be calling them again when it comes time to upgrade my other family car
A terrific team with good old fashioned customer service
Bunch of crooks
Dodgy AF. When you point out legitimate issues with the cars, including no log books, gaffa taped wiring, interior damage and tyres with black paint on them to make them look new they still won’t budge on prices. Don’t waste your time.
Amazing Customer Service!!
Had a wonderful experience purchasing our VW Amarock! Everyone from sales to finance were so very helpful and went out of their way to help us!! Highly recommend!!
Exceptional service and quality delivered throughout
So I totally changed my tact with with this car-buying project, after visiting quite a number of second-hand dealers over 5 weeks and not getting anywhere: instead of looking for the car, switched to looking for the most reputable and decent dealerships first, and; then see if they had the most acceptable vehicle for my specific needs and budget.
Was quite comfortable about what I had read about Sadek Motor Group, and felt that if there was a vehicle that was going to meet my criteria (with my vehicle to trade-in), then I would just go for it...because the time spent already and the registration of my vehicle were running thin. So I called up late on the Saturday afternoon, spoke with Danny to confirm that a couple of the vehicles of interest were still available, and provided them the details of my trade-in - so there was transparency from the beginning. Was given verbal confirmation that a deal could be done if I go down to the yard. Met with Sakis, the next mid-morning at the Revesby yard. Was very surprised that I wasn't jumped on like a lost prey in the outback or by a flock of seagulls to a bag of hot chips! I was able to walk into the air-conditioned office, let Sakis know that I was ready to have a chat soon - he was in the middle of negotiations with another couple. Went around the yard and had a good look for 15 minutes, and a couple of vehicles caught my eye. Once I was sure of the "one", I sat in the waiting area for him to finish with his previous customers; mainly to observe how he was conducting the tone of the negotiation and what the process was going to look like. Found a couple of vehicles in their yard (although one stood out more), had to reconsider my budgeting, and was keen to sell my vehicle as a very well looked after trade-in - at this point, was locked and loaded to do business with this company. Felt that the negotiation was fair, and it didn't take-up more than an hour of mindless back-and-forthing. Also got to speak to Sam, the owner of the business, to see if there was any more wiggle room in either my trade-in and the soon-to-be purchased vehicle, and was pleased when I did get a slightly revised offer, which was satisfactory enough for me handing over a holding deposit. The exemplary conduct of Sakis throughout the process enabled me to put a sizeable deposit upfront (40%) because there was no feeling of being pushed, at all. I was given the peace of mind that if I were to change my mind overnight, then there would not be any repercussions for me. All I wanted to do, was to simply sleep on the deal and be sure I did not get pushed into a quick decision. I had a few minor questions in the morning, got them answered by Sam and Sakis, and willingly transferred the remaining balance that day, satisfied with their response.
Purchased White Audi Q5 from the boys at Sadek Motor Group and the service was great. They were all extremely helpful throughout the whole deal and would not hesitate dealing with them again. Quality car and service highly recommend.
Found car on Car Sales. Rang before I drove 2 1/2 hrs to make sure car was still available.
Arrived to find that the car had hail damage & was currently being fixed. So we couldn’t take it for a test drive. So ‘what they could do for me’ was in good will hold the car for me & ring when ready.
A day later I got notified through Car Sales the car was sold. No call yet from sales person to let me know.
I don’t know why they couldn’t just be honest and just tell me the car is either sold or won’t be held. They could have shown me different cars in our price range but now I wouldn’t go near them.
Just disappointed, the whole process felt unorganised.
Nice people to deal with
Trustable car dealership. Values their customer.
I bought a Ford Territory from them 2 weeks ago. Although there was a initial hiccups and problems with the car. They were willing to fix the problems and they did. Would recommend buying a car from Sadek Motor Group.
The reviewer stated that an incentive was offered for this review
Good Customer Service
I bought Mercedes Benz C200, it's a great car I've been looking for, customer service was great from A-Z, helpful with smile and no pushing for sale, always return call, I always prevent private dealership, but with Sadek Motor Group I had a very good experience, thank you.
Last weekend my partner and I went to Sadek Motor Group at Camden...I was surprised to see how professional the yard was set out..Good quality cars.
We spoke to Ceasar who was very helpful and not pushy at all..all the staff were friendly. I went back on the Tuesday to finalise the vehicle we had brought and I spoke to Sam the owner, he was extremely approachable and helpful.
Not your usual secondhand salesman great experience we send all my friends their way..thanks guys.
James and Trish
The guys at Sadek could teach some of the new car dealers what customer service is all about.
I recently purchased a second hand ute from them and was afforded more courtesy, respect and genuine customer service than I got when I purchased my new Nissan some years ago.
I was presented with a clean vehicle offered, a free service prior to delivery and told to let them know if anything needed attention over the next few months.
All this on a 12k ute... well done Sadek.
Maybe you should start up a new car division.
By the way, even if you don't n...
Great used car in excellent condition at a fair price
Danny was great to buy from. Helpful and positive. I am very happy with the car. It's in great condition and well serviced. I would highly recommended them for a fair price on quality used vehicle
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