Thank you Sadek Motor Group
Thank You to Sam, Jay and Sammy from Sadek Motor Group.
I travelled from the Central Coast NSW to the Elderslie showroom and found Sammy to be extremely helpful. All three fellas were personable, professional and polite. No "pushy" salesman pitch. No pressure to purchase. The team have even arranged to fix a part, at their cost.
If ever I need to sell/buy another car, I'll be contacting them first. It's this sort of service that creates customer loyalty.
Drove off the lot on Friday afternoon and travelled north for my destination. Let the good times roll!
Trustworthy and Honest
Trustworthy and honest are probably not words you associate with the used car trade but Sam and his team will make you rethink that. I very anxiously travelled from Melbourne to inspect a car I had found on Carsales expecting all the while to be disappointed by what I found. However, the vehicle was exactly as stated. Sam even arranged for me have some minor brake repairs conducted in Melbourne and followed through with payment to my mechanic just as promised and without delay. I couldn't be happier with the outcome fellow nervous buyers visit Sadek and trust their word.
SAMMY THE BEST SALES MANAGER: Car Sales with Excellent 3 year Warranty with all parts included!
Sam, the Sales Manager was very professional from the time I came in and look at the car I like.
Explained very detailed what their company has to offer which is the 3 year warranty.
How good is this that if you break down in engine, radiator, and all other parts they will fix it
plus a free car hire while they fix your car. Free hotel accomodation if you break down on your long trip.
So perfectly said by Sam!
If you want a peace of mind with all the parts and mechanical problems that may arise, go to SADEK MOTORS, they have the best offer in town for car sales, maintenance!
Finance car loans is professionally done as well.
HIGHLY RECOMMENDED! Thanks Sam for the excellent customer satisfaction!
The reviewer stated that an incentive was offered for this review
Trustworthy and Supportive
Absolutely amazing experience. Sammy helped me every step of the way in selling my vehicle. He was incredibly understanding of the urgency and my situation. I have never met anyone in the car sales industry that I could honestly say without a doubt I could trust, but I would recommend Sammy and his team to anyone who is looking for a fair and well supported arrangement to buy or sell. A family business well worth your time and money.
Terrible Customer Service and poor vehicle condition
Disgraceful customer service, no care for customers once the vehicle is out the door. Have had to spend over $5000 since April with multiple repairs to get my car in acceptable working order, no warranty obligations were acknowledged. Would not ever recommend this car yard to anyone. Search elsewhere for your desired vehicle.
Stay Away from this dealer worse experience I ever had car didn't last a month
Bought a car here after 3 weeks start having issues with radiator and cooling system that ended up rooting the engine, their mechanic didn't do anything only change a hose and a clamp and that was it, they didn't fix properly and warranty doesn't mean anything to this guys, STAY away from them.
Purchased a vehicle which I'd been looking for for some time. Service was excellent and the car was in better condition than I thought it might be. I lived a long distance away so I had to take the work of the salesman Sammy for its condition. He showed honesty and integrity in how he dealt with me. Super impressed, they definitely went the extra mile in service and I'm really thankful for that. I'd highly recommend them. I read other peoples comments and I think it could often be a reflection of themselves and their poor attitude rather than a...reflection of the service. Carsales it's a business so of course, they want to sell you a car... but in saying that I never once felt pressured into buying the vehicle I did purchase! Legends. I even meet Sam the owner and he was a really down to earth nice bloke. I'd highly recommend purchasing a car through them.
I went in to a few car yards looking at a particular car. I found all other car salesmen to be pushy without even giving me enough information about the cars but with Sadek Motor Group and especially Sammy the salesman I dealt with. He helped me with the right choice of car and for the right price. The after service I have had has been very professional and they have accommodated me in everyway possible including transferring my babyseat into my new car. The owner of the car yard is fair and a pleasure to deal with also.
Terrible customer service, poor quality vehicles
I purchased a vehicle from them and the transmission started failing within 3 months. I took the car back to them to be repaired (under the statutory 3-month used dealer warranty). They refused to honour this, and have sent the car to at least 2 separate repair centres without me having any idea where it is. This is still an ongoing issue for me and I've now been without a car for 1 month. Definitely DO NOT purchase a vehicle from these people.
No customer service rude and intimidating. Really wanted to push the sale. Was told if we leave to think about it the deal is over and not to return by the boss! Total crooks! Would never reccomend anyone step foot in this dealership! And no wonder why the vehicle we where looking at is still on car sales 5 months after we saw it!
Mazda CX 5
Bought a Mazda XX 5 from them. Had problems after about 1000KM. BLOWEN HEAD GASKET. Seidel fixed it at no cost to me and also followed up fixing a fuel injection problem. All considered the stuck to their wartenty and fixed the problems. Credit to Sam the owner. Done about 2000KM of which about 600km was toeing. So far all good. Errol
Bought a car 12 months ago, From day 1 had issues they said they would fix, they didnt,( $3500 later i got it fixed) they did offer to swap out my gear box that only had 89,000ks on it with one that had over 190,000ks, ( seems legit) they give you the run around or they dont bother answering you by phone or email, the person you call to talk to is amazingly never there,
They know that as soon as they get your money you are screwed, if you have an issue they know they want fix it and they know that most people cant afford to do anything about it legally as they have to pay to get things fixed, Most pathetic car yard in australia
Very bad and irresponsible!
Everything they said is lie and they do not care about your complaints! Just don't buy anything or have anything to do with them! They will charge you much higher than others or they will recommend you a high price store to fix your car. They said they will make a discount for you, in fact the store will charge you higher, because their recommendation. Feel stupid bought a car form this place!
Bodgy sales and complete rip off!!!
Bought a car from here $7000 plus vehicle transport (biggest regret of my life) on the day i received the all sorts of defects came up on dashboard and car wouldn't start after that. Was told if i want a refund to send the car back at my own cost which i could not afford and then they offered me only $600 refund. Don't not buy a car from these people!!!
Liars and terrible service
Sadek motor group are liars and the worst experience they lied about doing a service on the car which they said cost 489 and filled my radiator with just tap water and didn't change the oil. The oil was that black and thick the water was that dirty. I had to pay for these to be done after paying top dollar for my car upon leaving my car to get a supposed service, my drivers side mirror is broken. Didn't bother to fix it for me. Will never recommend this dealer to anyone, its the worst and the staff are liars. I don't know how this car yard is still in business. I will be taking this further as well.
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