SAE Group

We had SAE do both a solar and and air conditioning installation. The solar installation could not have gone smoother or been better and we are very happy with it. The air conditioning however was a terrible mess. SAE didn’t inform us that their company doesn’t do the air conditioning installation, they use sub contractors. It took 4 seperate visits for the air conditioning to be completely finished. The first 2 times the contractors turned up, they had no intention of finishing the job. The first time 2 labourers turned up without electrician ...

Panel installation noise, as expected but the car radio of the workers was so loud, there is no excuse for the inconsideration of the workers to the neighbours with the added noise.

Overall a good company to deal with. I had a few hiccups however multiple team members were willing to work with me to deliver and fix a few minor issues.

The sales team was honest and explained why a more expensive system wouldn’t really be more effective for me.

About 9months on my solar outputs are great at an ave of 21kw a day for a 5.5kw system with 18 panels.

Fantastic Solar Installation!!

- SAE Installed an 8KW system on my home;
- The installation process was really professional and the installation team carefully planned out the pannel layout before starting work and they walked my wife and I through each step of the process;
- The internal administration team then helped me to get a smart meter upgraded and even though my energy provider Alinta Energy didn’t understand what too do - SAE Staff were amazing ! They called Energex to sort the problem and now I am getting a smart meter :)

- The so...

Good workmanship
Wont come out to see the bad job...
3 panels had to be fixed because wasn't installed properly...still major problems with shadowing..
They do take my calls and don't ring me back..
I've been told by experts its a terrible install

The whole process was pain free, I would like to acknowledge Emily for taking care of all the administration work and for Tim and his crew for the quality and tidy installation, Thank you

Good service pre installation (ie info before we signed up) but after committed, would call and only get a text message back saying ‘in a meeting - can’t talk- only text’
Sent through diagrams of shadowing of neighbours home - told don’t need ‘pre install’ site inspection - despite requesting one... so day installers arrived (not when suited us - TOLD we had to attend, 2 months after promised install date) was disaster getting redesign of panel placement. Not smooth

From the moment I phoned SAE group in sunny coast it has been such an easy process. Pete Moran was super easy to deal with and had great communication. The installation was completed within two weeks and ran very smoothly. I was emailed and phoned prior to the installation and after to make sure I was happy. They even hooked my wifi up to the solar for me, and showed me how to download the app to my phone and log in. Absolutely no issues at all. Had to wait a further week for Alinta energy to swap the new meter over. I will add that I organised...

After almost 5 yrs an we have had nothing but trouble, with sae solar an there supplier (giant power)...no one ever returns our calls batteries always failing 25g down the drain ..all we do now is run a generator at night cause our power runs out (we live on a off grid system)...Giant power has gone into liquidation so looks like where out of pocket ...LESSON LEARNT...wanna blow some money this is the place to go!!!!

SAE group installed my solar system last week and I couldn't be happier with their service and communications throughout the whole process. Damian Mcmahon was very supportive with all my queries prior to sign up and the installers was very neat and tidy with my new home.
Highly recommended SAE group if you decide to add Solar.

I am so impressed with the continuity of quality service from SAE. The initial consultant - Cody (a year ago and i can still remember his name as we were so impressed) was so helpful, patient snd professional. The same goes for Tiarn in admin.
Then there is Steve and his team who came for installation. It would be difficult to find a nicer group of workers. They were friendly, efficient, happy, professional and patient.
I want to particularly thank Steve as he explained some technical matters with great patience and this was after taking the time to come out for a job that we discovered we were not set up for (ancient electrical system).
Super helpful and kind; all with easy going yet professional manners.
Thank you!

SAE were efficient and professional with the installation. Everything was explained in emails and phonecalls prior to the install, and by the installers on the day.
We have a 25 x 390 watt Sunpower Maxeon 3 panel matched with the Enphase micro inverters. The online monitoring is fantastic and identified 9 panels weren't operational for the first 3 days.
SAE were excellent when I informed them and organized for their contractors to come out within 3 working days. The minor issue was rectified within 1 hour and the system is producing around 37KW/h on a sunny Autumn day and 18KW/h on a totally cloudy day.

Great service from day one dealing with Tyson. We were kept informed throughout the whole process so we knew when and where everything was happening. The install team were great

Thankyou for installing my Solar recently.
Thankyou to John for his easy to understand explanation of the details, and what to expect when it is all connected by my energy company.
Thankyou to the 2 men who installed the system in a very professional way.
I have no hesitation in recommending SAE to my friends

this company kept in contact during the long 8 month process of planning and building our home. The installers came and completed the 6 hour installation of the 21 6 kw Seraphim panels and 5.5kw Sungrow inverter with no damage to our colourbond roof. They also showed some of the monitoring and emergency functions which was very professional. Highly recommend them.