Good service pre installation (ie info before we signed up) but after committed, would call and only get a text message back saying ‘in a meeting - can’t talk- only text’
Sent through diagrams of shadowing of neighbours home - told don’t need ‘pre install’ site inspection - despite requesting one... so day installers arrived (not when suited us - TOLD we had to attend, 2 months after promised install date) was disaster getting redesign of panel placement. Not smooth

From the moment I phoned SAE group in sunny coast it has been such an easy process. Pete Moran was super easy to deal with and had great communication. The installation was completed within two weeks and ran very smoothly. I was emailed and phoned prior to the installation and after to make sure I was happy. They even hooked my wifi up to the solar for me, and showed me how to download the app to my phone and log in. Absolutely no issues at all. Had to wait a further week for Alinta energy to swap the new meter over. I will add that I organised...

After almost 5 yrs an we have had nothing but trouble, with sae solar an there supplier (giant power)...no one ever returns our calls batteries always failing 25g down the drain ..all we do now is run a generator at night cause our power runs out (we live on a off grid system)...Giant power has gone into liquidation so looks like where out of pocket ...LESSON LEARNT...wanna blow some money this is the place to go!!!!

SAE group installed my solar system last week and I couldn't be happier with their service and communications throughout the whole process. Damian Mcmahon was very supportive with all my queries prior to sign up and the installers was very neat and tidy with my new home.
Highly recommended SAE group if you decide to add Solar.

I am so impressed with the continuity of quality service from SAE. The initial consultant - Cody (a year ago and i can still remember his name as we were so impressed) was so helpful, patient snd professional. The same goes for Tiarn in admin.
Then there is Steve and his team who came for installation. It would be difficult to find a nicer group of workers. They were friendly, efficient, happy, professional and patient.
I want to particularly thank Steve as he explained some technical matters with great patience and this was after taking the time to come out for a job that we discovered we were not set up for (ancient electrical system).
Super helpful and kind; all with easy going yet professional manners.
Thank you!

SAE were efficient and professional with the installation. Everything was explained in emails and phonecalls prior to the install, and by the installers on the day.
We have a 25 x 390 watt Sunpower Maxeon 3 panel matched with the Enphase micro inverters. The online monitoring is fantastic and identified 9 panels weren't operational for the first 3 days.
SAE were excellent when I informed them and organized for their contractors to come out within 3 working days. The minor issue was rectified within 1 hour and the system is producing around 37KW/h on a sunny Autumn day and 18KW/h on a totally cloudy day.

Great service from day one dealing with Tyson. We were kept informed throughout the whole process so we knew when and where everything was happening. The install team were great

Thankyou for installing my Solar recently.
Thankyou to John for his easy to understand explanation of the details, and what to expect when it is all connected by my energy company.
Thankyou to the 2 men who installed the system in a very professional way.
I have no hesitation in recommending SAE to my friends

this company kept in contact during the long 8 month process of planning and building our home. The installers came and completed the 6 hour installation of the 21 6 kw Seraphim panels and 5.5kw Sungrow inverter with no damage to our colourbond roof. They also showed some of the monitoring and emergency functions which was very professional. Highly recommend them.

Right from the start we knew SAE was the best company to do our solar panels. A neighbour had already used their services and they came highly recommended so even after consulting with them we felt comfortable with our decision.
Liam and the team were very efficient and a pleasure to have on site. The whole process and after sales service was clearly explained.
So I would have no hesitation in using them again. Best decision we made this year.

Great communication from the start. Very good value system and fast installation. Great customer service during install. We are very happy with all aspects
Of this company and it’s services. Thank you

We are very happy with the SAE's installation of our new solar system. The initial consultation was thorough and attentive to our needs as was all our dealings with the administration team throughout the process. The installers were courteous, professional and instructive in their handover. Highly recommended.

We are very happy we chose SAE to install the solar on our house. They listened to our needs, made their recommendations, and came up with a system we were happy to install. Our process is not finished yet, we should be able to turn on the system next week, but so far SAE have met or exceeded our expectations. We were most happy with the quality of workmanship, their care for our property, and the way they cleaned up after the job. Aside from all that, each staff member has been a pleasure to work with.

This is the third time dealing with SAE and they just continue to meet or surpass expectations. From initial contact to final install and hook up, the team at SAE was a pleasure to deal with. Highly recommend them for solar and air conditioning.

Total dealings with company was smooth, from the sales (Mark) to the completion of installation.
Administration team kept me updated with progress and the follow up information from the office was easy to understand.
Would recommend to anyone.

Good communicators. Timely installation. Came when they said. Always called back when asked. The quote was well done after a meeting onsite. It was a competitive quote by an experienced man.

Just had the solar system installed by SAE Group. Very pleased with the professionalism of installation team and the installation of solar system. The sales rep, Craig, was very knowledgeable on the product and helpful in the decision to purchase solar system. The admin team were also helpful and kept me informed on the progress of installation from accepting the quotation to the actual install. Before accepting the quotation, I was able to cross check all the information provided. From quotes to credentials. This gave me peace of mind that I was dealing with a reputable company. I would like to say a big thank you to SAE Group and their team.

Fantastic company to deal with, the whole process went smoothly from start to finish. Panel process was so easy, from installation to setup of my smart meter and app.I have had lots of questions and they are all only ever so keen to help, making installation and upkeep super easy. Extremely happy and couldn't recommend SAE highly enough.

This is third time we have contracted SAE. In the first instance the additional panel array we signed for was knocked back by the electricity wholesaler because of our remote location. SAE had gone to a lot of trouble to quote for us but promptly and completely refunded our deposit.

Then we had them come and do an inspection and service of our complete existing system. They showed up on time, submitted a report and were thoroughly professional and helpful. In November they quoted on replacing our existing 13 year old batteries.

WE dith...

Great company to work with! They listened to what I requested and provided a solution to match. The office and installation staff were excellent. Easy process for designing a solution for my needs.