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Sam's Local Plumbing

Sam's Local Plumbing

1.6 from 104 reviews · View Statistics

Reviews

1.6

104 reviews
  • Customer Service
    1.3 (47)
  • Timeliness
    1.6 (44)
  • Job Satisfaction
    1.1 (40)
  • Rates and Fees
    1.1 (48)
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  • Verified

Don't use!

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Warren

WarrenGreater Melbourne (Inner), VIC

  • 2 reviews
  • 6 likes
  • Verified

DO NOT USE, DO NOT CALL, DO NOT!!

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SEB

SEBGreater Melbourne (Inner), VIC

  • Verified

Stay Away From This Company! Scammers!

published

Just want upright gas cooker installed for $560.00, demand $200.00 deposit. We are then conned to believe there is a severe gas leak and new gas line must be done $6000.00. No smell or any sign of gas leak, gas bill very low. Then forced us to relocate hot water system installed 11 yrs ago for $600.00 as they will not reconnect if not done so. Cost of materials less than $1000.00. Charged $ 7,568.90 in total and what do we get? A stove not properly installed, unsightly hot water pipes connection, 12 meters of gas line not properly done, big holes on the brick wall filled with silicon, damaged walls kitchen and lounge room and damaged heater. Total rip off. Shame on them!

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  • Verified

Feels like i have got scammed

published

Ive paid your invoice out of pity for your unprofessional service.
It feels like a scam to me. Your plumber did nothing to try to fix the problem. He didnt even try....just gave a quote for a ridiculous unnecessary roof restoration.
Thank god the next plumber i called fixed the leak immediately and i was happy to pay him in full on the spot.
I hope that the least i have done here is drawn attention to you that you have pretty hopeless plumbers working for you.

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  • Verified

Fraudsters - Please Avoid

published

These tradies are currently holding a $1200 deposit from my elderly parents and have refused to return it despite not completing any work. Avoid at all cost particularly if vulnerable or elderly. Lowest of the low.

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Helen G.

Helen G.Australian Capital Territory

  • Verified

Untrustworthy

published

It’s taken me a while to write this but feel I want to say something. There was a sudden roof leak in our study and, as no one else was available before Xmas, engaged with Sams for a quote. While the bloke I spoke to was very affable, I was quoted $5k for roof repair, with a recommendation that another section of the roof was going & that this also be included in this quote. Around $2700 was quoted for inside repairs. My partner hit the roof at the quote, found all the bad reviews on this website & we decided not to pursue. End result: husband went up the roof & found ONE tile with a hole. Replaced it and all is well, despite further deluges.

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Manny

MannySouth-Eastern Region, NSW

  • 2 reviews
  • Verified

DON’T ENGAGE - RIP OFF!!

published

After being told the job would start two days after substantial deposit made, it took two months to do a small section of work (unsatisfactorily) and never came back to fix or do anymore work! Never returns calls! Also, be advised, Sams don’t do the work but instead subcontracts. I regret not researching first before engaging this shonky firm.

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QTX

QTXGreater Melbourne (Inner), VIC

  • Verified

Stay Away Zero customer service

published

Booked in for Hearter Service paid $180 deposit, no one showed due to emergency, postponed to another day, then postponed again, 3rd time booked in, postponed again, 4th time booked in postponed again. not sure how to get my money back. will go to VCAT.

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Disgruntled

DisgruntledPalmerston 2913, ACT

  • Verified

What a ripoff.

published

No complaints about the work but the bill was a complete ripoff. The simple job (replace pressure relief valve on HWS) took less than 15 minutes but was billed $180 for labour, $165 for "testing and commission", and $95 for "documentation". The part was charged at $120 but is a lot cheaper elsewhere.

My advice: Avoid this mob!

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  • Verified

Never Again

published

$985 +GST to remove/re-seat x2 existing tap sets and body, replace washer/o rings and gasket (not made of gold). Plus tighten existing towel rack/toilet holder. Got a $200 "discount" and then ended up with a hole in my wall, which they say wasn't them. Wish I had read these reviews prior to booking...

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TKB

TKBAmaroo 2914, ACT

  • Verified

Zero Rating. Dishonest - DO NOT USE THEM AT ALL.

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mjlowe

mjlowe

  • 2 reviews
  • 1 like
  • Verified

Beware of Sam's

published

I also had a shockingly bad customer experience with this company and will never ever deal with them again. I will ensure that none of my friends or family ever do so too.

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Jessie C.

Jessie C.Greater Melbourne (Metropolitan), VIC

  • Verified

Not trustable- Do not use them

published

The job I want to get it done is simple. It only takes 15 min. to fix the water tab ( add spring). I got quote from the plumber sent from Sam seems professional. However, he quoted me the jobs include service of hot water system is not what I want to do and not worth to do. The quote is absolutely rip off. I had another independent plumber fixed my water tap about 1/5 price Sam quoted and give be much practical advice what need to be done in future. DO NOT use them.

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GWF

GWFGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 2 likes
  • Verified

Expensive, Rude, A Total Scam

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Naomi

NaomiGreater Melbourne (Outer), VIC

  • Verified

Sam's Local Plumbing high risk of disappointment

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Kathy S

Kathy S

  • 2 reviews
  • Verified

STAY AWAY!! 0 Stars

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swots

swotsGreater Melbourne (Inner), VIC

  • 3 reviews
  • 1 like
  • Verified

Sam's plumbing Coburg - Disgusting low-life predators of vulnerable people

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  • Verified

Charge for quote when didn't even quote~!

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gerry161

gerry161Greater Melbourne (Outer), VIC

  • 55 reviews
  • 40 likes
  • Verified

SAM'S PLUMBING

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Biggest Liars, Zero customer service, way too expensive

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