Truly genuine and super quality
After buying two bikes from Samson cycles we still cannot decide whether their customer service beats their price and quality or vice versa. Truly genuine people.
Definitely recommend considering Samson cycles if you are thinking to purchase a bike for daily use.
Customer service you can't beat anywhere else.
Been to Samson Cycles on multiple occasions and have always been impressed by the opening hours and friendly staff. Also the prices were lower than other bike shops in the area.
Great place to buy a bike..
I went into buy a part for my very old bike, and walked out with a new flat bar road bike for a very modest cost and for not much more than fixing my old bike which is 25 years old. Best thing I have done great bike and great service and Ryan and his wife are extremely nice.
Really friendly staff. I went to Sampson Cycles with my daughter to buy a bike for her. Ryan was honest with me and told me he did not have the right bike size for my daughter. Great to her he wasn’t trying to convince me to make an incorrect purchase. When my daughter is older and grows out of her current bike, I will definitely go back to Sampson Cycled to purchase a bike for her.
Really friendly service. I went in with my daughter to purchase a bike for her. Ryan was honest in telling me the bikes in the store were too big for my daughter. Once my daughter outgrows her current bike, I will definitely be returning to Sampson Cycles to purchase a new bike for her.
What I was looking for
I was looking for a good bike for under $400 - a lot to ask but I got it. Samson were super helpful and friendly, the shop has a laid back atmosphere. The service was not overbearing, intrusive, stilted, rushed or scripted like many shops. Instead they were helpful and informative but gave me plenty of space to think and try out the bikes. They helped me get my head around the options while juggling the needs of all the other customers. I was going to visit another shop before making my choice, but decided there was no point: everything I neede...d was right there. The hard part was choosing between the really nice steel-framed 3-speeder, which for an old fart like me has a really great feel, and the many gears of the Urban 7. Unfortunately I couldn't have both and lots of gears won (this time). Helmet 40 bucks, lock 30 and away. Many thanks, see you next time :-)
Great service and excellent product
Went into the shop not really knowing what bike was best for me and ended up walking out with a brand new Urban-7 flat bar road bike. The staff were very well informed and super helpful. I have been using the bike everyday and it has been awesome. Very Happy!!!
Price, quality and service
Excellent Service and Products
Went in to Samson cycles after reviewing other bike options in the area. The staff were very friendly and the bikes were good quality and, most importantly, well assembled. The shop is next to a train station but on a quiet street, allowing you to test the bike safely. Staff never made us feel pressured and they were very informative. The bike itself is very nice.
Price, Service, Location
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