Samsung 270L Top Mount
Verified5 reviews
Stops working after 2 years – Bought for $600 from JBHiFi just over two years ago. It's been through a couple of moves and just hasn't lasted, unfortunately. Both the fridge and freezer are not keeping a consistent temperature, it always fluctuates and this makes the freezer virtually unusable. Food spoils very quickly and there is no way of knowing if it's been kept at a safe temperature throughout the day. I've seen similar reviews from other people who have this model. I've got a service booked for it next week but I think it's probably a write-off as the service callout fee is itself more than a quarter of the cost of the fridge. Time to purchase a new fridge - I certainly won't be buying another Samsung.
Purchased at JB Hi-Fi Retail Stores for $600.
- Household Size: 1 person(s)
Can use only 2 years – After 2 years my fridge cooling doesn't work properly. Can't keep any cooked food more than 2 days.Brought it for $600 from Harvey Norman. Really disappointed.I am not buy Sumsung fridge any more.
Purchased in at Harvey Norman Retail Stores - Electronics for $600.
- Household Size: 3 person(s)
Hi Damith. Sorry to hear your Samsung fridge is not cooling properly and I would like to look further into this and see what I can do. If you would like to do so, please send us a message via the link below as I may need to gather more information.
m.me/SamsungAustralia
Kath Samsung AU
Hi Kath Thanks for the reply. I don't have money to buy new fridge every 2 years. Harvey Norman said call for Home service center. But I need to pay $160 plus repair cost. I don't think it worth. What information you need?Thanks.Damith
HI Damith. I understand your frustration, let me see what I can do for you. I have sent you a private message regarding your above comment!
Kath Samsung AU
Build quality & customer service – I've purchased 8 of these fridges (7 white and 1 silver) and have had continues problems with the internal shelves, ice boxes and fruit boxes cracking and breaking. Not 1 of the 8 fridges have survived more than 2 years without internal cracking and breaking. Samsung are happy to charge me a fortune to replace the internals, however you'd think that if 8 fridges all have the same issue there's something worth looking into? Some of these fridges are now operating without their internals. Would I recommend buying these fridges, after my experience it would be difficult to recommend Samsung fridges...
Purchased in .
Hi Wayne, we're truly sorry to hear that you have experienced troubles with these refrigerators. this is definitely not the experience we want you to have We would like to have a further look into your case. Can you please follow the link below and send through a copy of your review and confirm your contact details. I would be happy to pull up the account and have a look into the details for you.
> external link
Lisa Samsung AU
Noisy fridge – a constant humming noise would not recommend if its near your desk making noises for 30mins / hour not good for people who work in the same room with the fridge one bedroom apt etc.
Purchased in at Appliances Online for $599.
- Household Size: 1 person(s)
We are very sorry to hear about your experience with us, Blake. We've sent you a PM requesting for more information. When it's most convenient for you can you please send that through?
Jo Samsung AU
A good price and works really well – This is a great fridge. I needed a smaller fridge when moving, and as I have always liked Samsung I went with this model. It looks nice, has good storage, is very quiet and keeps everything nice and cold. The led lights are really bright and the shelves and door are easily cleaned.
- Date Purchased:
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Hey Frankie, We're sorry to hear you're not satisfied with your product and appreciate you taking the time to bring this to our attention. If you require further assistance after the service, please don't hesitate to reach out!