4Samsung 628L Top Mount SR62 Series

Samsung 628L Top Mount SR62 Series

 Verified
4Samsung 628L Top Mount SR62 Series
3.5

25 reviews

PositivevsNegative
68% · 178 · 32%
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Build Quality
3.2
Value for Money
3.3
Ease of Use
3.4
Cleaning & Maintenance
3.6
Noise Level
3.4
Internal Layout
3.9

Reviews

25 reviews
Jodie
Jodie2 posts
  Verified SR625BLSTC

Do not bother if you want a reliable fridge

Would not recommend. Just gone 3 years and it’s leaking water under the crisper. Had a technician come 3 times to rectify the issue but still ongoing. So hard to get in touch with someone to fix the issue - choose a different fridge or better yet a better company that value their customers. Show details
Build Quality
Value for Money
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Samsung
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Adam Bloomfield
Adam Bloomfield3 posts
  SR624LSTC

Designed to fail

As soon as the warranty expired the problems started.
Fridge stopped cooling - Pulled it apart and found the temp sensor loose.
Water pooling at bottom of fridge - Found drainage holes blocked. They have right angle bends in them so will block easy.
Freezer frosting - Pulled it apart and found massive ball of ice had bent defrost element and crushed the tin foil “drip tray” and foam underneath. Melted with hair drier and boiling water and unblocked drain.
Internal shelves are cracked or broken.
Contacted customer support. Told me its out of warranty, too bad.
Will never buy another samsung product. It is not fit for purpose and designed to fail.
Korea is in a race to the bottom with China. I’ll be buying Japanese from now on.
Samsung
Samsung   DM   
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Hi Adam, We're very sorry to hear of your negative experience so far and would love to help. I have sent you a private message and look forward to hearing back from you.

Ben K
Ben KMetropolitan Adelaide, SA5 posts
  Verified SR624LSTC

Another throw-away Samsung product

Rubbish product. Rubbish customer support.
If you want reliability stay away from Samsung.

Poor design and poor plastics. The oversized shelves are not designed to hold they weight that they can accomodate. Like clockwork at the end of the warrenty period they've broken off with normal use. Samsung says that I've broken them off myself, so no warrenty.

The thing also randomly fills up with water below the crisper. I asked support but they said I left the door open.

These guys are unreal. Beware of Samsung products. Show details

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Peter C.
Peter C.Metropolitan Adelaide, SA3 posts
  SR624LSTC

Terrible quality. Appalled by the quality of the fridge

Dents all over the fridge and freezer due to manufacture fault of stainless steel. Samsung refused to accept responsibility. Consumer affairs now involved. Never buy SAMSUNG, appalling service, very disappointed Show details
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Dylan
DylanIllawarra, NSW2 posts
  SR625BLSTC
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Riz B
Riz BGreater Melbourne (Outer), VIC4 posts
  Verified SR624LSTC

Great product

Great fridge with plenty of space. The fridge is big though therefore the fridge door had to be removed to be able to bring inside. Best to check before buying as there is extra cost involve to get a certified person to remove and refit the door to avoid the warranty to be void. Show reply
Lisa
LisaLithgow NSW52 posts
  SR625BLSTC

Noisy and Awkward

Bought this fridge 16/6/19. Noticed it was noisier than my 15 year old fridge straight away. Also deep fridge makes shelves hard to bend down into and vege crisper draw on the right is right on the rubber door and fridge door has to be all the way open to open draw. But just recently the noise is louder and the walls and half inside the fridge is very hot and kept going for hours which I have never had before so I turned the power off to reset the fridge but it went noisy again after 15 minutes. Show details
Build Quality
Cleaning & Maintenance
Noise Level
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Ben
BenSydney, NSW
  SR624LSTC

Lousy after sales sercice

Purchased direct from Samsung Austr. Upon delivery the delivery guys spotted huge dent on the door. Apologised and took it away. More 6 weeks now and no replacement. Multiple calls to them but all to no avail. They kept saying our order have been escalated and even told us it has been despatched to the delivery firm..hmm. That was weeks ago. Still no fridge. If this is how they treat you after payment, imagine trying to claim warranty work...scary. First and last time buying Samsung. Show details
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2bldornot2bld
2bldornot2bldBribsane11 posts
  Verified SR625BLSTC

Stainless Black, what an awesome look

so, where do we start, lets get the obvious sorted
1. Great Room.
2. Great Looks
3. Great Space.

Cons
Slightly Noisy, i would say perhaps 2-3 DB more than i would have liked it, but you can only notice it at night when the whole house is quiet. Seemed to have fixed this when setting the temp settings lower, overall very happy with the purchase, it met our immediate requirements for space, replaced an old Fisher and paykel, that was just too small for our purposes due to a larger family.

Overall, would have liked some more tech, like a display that showed current temp in each compartment, to assess the right temperature settings but apart from that, i am happy for this purchase. Show details ·  1

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Internal Layout
Alan Baker
Alan BakerWide Bay-Burnett, QLD5 posts
  SR625BLSTC

This is quality! And support to match

Unit is very quiet, and both fridge and freezer compartments maintain temperatures well. When a problem arose getting the unit in through the doors, and fridge door removal was necessary, Samsung support was excellent. Chalk-and-cheese compared to the old Maytag it replaced - and more efficient to boot. One serious problem was the very poor performance by Harvey Norman Delivery/Installation, who provided no help at all, and only wanted to dump the unit in the garage, without bothering to help get it into the house. Show details ·  1
Ease of Use
Cleaning & Maintenance
Internal Layout
Deb-77
Deb-77Gungahlin 2914, ACT3 posts
  SR624LSTC

Great fridge

Love this fridge, as a family of 5 it is a great size & fits plenty of food. The freezer is also a good size & the fridge is nice & quite. Highly recommended Show details ·  1
Noise Level
David
DavidSouth East Queensland, QLD73 posts
  Verified SR625BLSTC
Build Quality
Noise Level
fried chicken
fried chickenACT17 posts
  SR625BLSTC

So efficient and quiet!

Before this refrigerator, we had a 20-year-old Westinghouse. It used a lot more energy than this and was a lot noisier. This is much quieter, like so much, and uses a considerable amount less energy. It has a nice clean design and the de-odorising filter in it doesn't make it stink. Well worth the price I paid. Show details ·  1
Lisa
LisaLithgow NSW52 posts
  Verified SR625BLSTC

Disapointed after using it

Big black stainless great. But its noisy, too deep to reach down in.
Right draw won't open unless door is fully open, rubson seal door. Looking back regretnot topmount buying topmount. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Internal Layout
Samsung
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RA 2019
RA 2019Melbourne4 posts
  SR624LSTC

Spacious

I was very particular about having a single door fridge. I have seen other single door fridges and can see the difference. Found out to be effective and efficient while using it. Recommended for Single door. Show details ·  1

Questions & Answers

Greg C.
Greg C. · 628L Top Mount SR625BLSTC (Black Stainless Steel)

I have two of these fridges, one has stopped cooling. I have given it a once over. After giving the heat exchange a good clean, I tested it and saw the fans running and can feel the compressor running but it seemed quiet. I can here liquid running through the system but nothing is getting cold. Compressor is not getting warm and the pipework is not getting hot or cold. Any ideas please. I've only had them a couple of years, pretty poor if that's its life..

Samsung
Samsung   DM   

Hey Greg, I'm sorry to hear you're experiencing troubles with your fridge. I would like to look into this for you, to do so I have reached out via private messages.

Kind Regards,

Brian
Samsung AU

Rik
Rik · 628L Top Mount SR625BLSTC (Black Stainless Steel)

Is it possible to remove the glass from the vegetable shelf to clean properly?

Samsung
Samsung   DM   
JeanetteB
JeanetteB · 628L Top Mount SR62 Series

Hi, I am currently looking at this fridge as its size and design look perfect. Has anyone had problems with the dark stainless steel coating? Thanks

Details

Compare all Samsung 628L Top Mount SR62 Series listings
CategoryTop Mount Fridges / RefrigeratorsTop Mount Fridges / Refrigerators
Price (RRP) $2,199$2,299
Dimensions 1722 x 836 x 810 mm1722 x 836 x 810 mm
Energy Rating4 star(s)4 star(s)
Household Size 5+ people5+ people
FeaturesConvertible Fridge/Freezer, Door Alarm and Frost FreeConvertible Fridge/Freezer, Door Alarm and Frost Free
Handle Type RecessedRecessed
Smart Fridge NoNo
Shelf MaterialGlassGlass
Number of Shelves33
Number of Fruit & Vegetable Bins22
Weight91 kg91 kg
Door Hinge Reversible Door HingeReversible Door Hinge
Manufacturer Warranty2 year(s)2 year(s)
Colour / FinishStainless SteelBlack Stainless Steel
Capacity
Total Capacity 628 L625 L
Fridge Capacity 444 L444 L
Freezer Capacity 184 L184 L
Release date

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