Samsung 628L Top Mount SR62 Series
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Naaah! – Pantry door snapped in two halves after normal handling and use. The customer service is also appalling. They said (multiple times) that someone would call back within two working days however no one bothered. After second and third call there was the same lack of response and it's been close to two months since my first call to Samsung Support! I will buy a different brand next time. Show details
Designed to fail – As soon as the warranty expired the problems started. Fridge stopped cooling - Pulled it apart and found the temp sensor loose. Water pooling at bottom of fridge - Found drainage holes blocked. They have right angle bends in them so will block easy. Freezer frosting - Pulled it apart and found massive ball of ice had bent defrost element and… Read more
crushed the tin foil “drip tray” and foam underneath. Melted with hair drier and boiling water and unblocked drain. Internal shelves are cracked or broken. Contacted customer support. Told me its out of warranty, too bad. Will never buy another samsung product. It is not fit for purpose and designed to fail. Korea is in a race to the bottom with China. I’ll be buying Japanese from now on.
Hi Adam, We're very sorry to hear of your negative… Read more
Another throw-away Samsung product – Rubbish product. Rubbish customer support. If you want reliability stay away from Samsung. Poor design and poor plastics. The oversized shelves are not designed to hold they weight that they can accomodate. Like clockwork at the end of the warrenty period they've broken off with normal use. Samsung says that I've broken them off myself, so no… Read more
warrenty.
The thing also randomly fills up with water below the crisper. I asked support but they said I left the door open.
These guys are unreal. Beware of Samsung products.
Terrible quality. Appalled by the quality of the fridge – Dents all over the fridge and freezer due to manufacture fault of stainless steel. Samsung refused to accept responsibility. Consumer affairs now involved. Never buy SAMSUNG, appalling service, very disappointed Show details
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I can’t find the on/off door alarm button – We got this fridge delivered to us a few months ago it’s a great fridge but one thing we can’t stand is when packing away groceries after 3 mins the door beeps more than once than stops for another 3 mins and keeps doing that where it’s fridge door or freezer door ( letting us know the doors are open) I tried to find the on/off door alarm button… Read more
but there is none what so ever does anyone know if there is a button and where it’s located to turn the door alarm off in my Samsung SR625BLSTC fridge? It will be really helpful if I can find it as the pics show there is no door alarm buttons (we’ve tried all buttons to try turn the door alarm off none of them worked) also ours has a twist ice maker wherever or not that makes a difference but still it’s annoying trying to pack groceries and it just beeps after every 3 mins cause the doors left open and the doors they never stay open so We are constantly being smacked in the head when packing the fridge or freezer they close on us very slow (at a medium pace) it’s just annoying trying to pack and the doors close no matter how far open they are I’m not sure if they are supposed to do that anyways if anyone can help with our problem it would be very grateful and helpful with that said the fridge is amazing 10/10
Great product – Great fridge with plenty of space. The fridge is big though therefore the fridge door had to be removed to be able to bring inside. Best to check before buying as there is extra cost involve to get a certified person to remove and refit the door to avoid the warranty to be void. Show reply
Noisy and Awkward – Bought this fridge 16/6/19. Noticed it was noisier than my 15 year old fridge straight away. Also deep fridge makes shelves hard to bend down into and vege crisper draw on the right is right on the rubber door and fridge door has to be all the way open to open draw. But just recently the noise is louder and the walls and half inside the fridge is… Read more
very hot and kept going for hours which I have never had before so I turned the power off to reset the fridge but it went noisy again after 15 minutes.
Sorry to hear of the noise issues you're experiencing… Read more
Lousy after sales sercice – Purchased direct from Samsung Austr. Upon delivery the delivery guys spotted huge dent on the door. Apologised and took it away. More 6 weeks now and no replacement. Multiple calls to them but all to no avail. They kept saying our order have been escalated and even told us it has been despatched to the delivery firm..hmm. That was weeks ago. Still… Read more
no fridge. If this is how they treat you after payment, imagine trying to claim warranty work...scary. First and last time buying Samsung.
Thanks for reaching out to us, we’re really sorry to hear… Read more
Stainless Black, what an awesome look – so, where do we start, lets get the obvious sorted 1. Great Room. 2. Great Looks 3. Great Space. Cons Slightly Noisy, i would say perhaps 2-3 DB more than i would have liked it, but you can only notice it at night when the whole house is quiet. Seemed to have fixed this when setting the temp settings lower, overall very happy with the purchase,… Read more · 1
it met our immediate requirements for space, replaced an old Fisher and paykel, that was just too small for our purposes due to a larger family.
Overall, would have liked some more tech, like a display that showed current temp in each compartment, to assess the right temperature settings but apart from that, i am happy for this purchase.
This is quality! And support to match – Unit is very quiet, and both fridge and freezer compartments maintain temperatures well. When a problem arose getting the unit in through the doors, and fridge door removal was necessary, Samsung support was excellent. Chalk-and-cheese compared to the old Maytag it replaced - and more efficient to boot. One serious problem was the very poor… Read more · 1
performance by Harvey Norman Delivery/Installation, who provided no help at all, and only wanted to dump the unit in the garage, without bothering to help get it into the house.
Great fridge – Love this fridge, as a family of 5 it is a great size & fits plenty of food. The freezer is also a good size & the fridge is nice & quite. Highly recommended Show details · 1
Great fridge, super efficient – EDITS/ updates follow at the end. Our second fridge, which lives in the laundry, was on borrowed time with a number of issues. It was also very noisy and very power hungry. Anyway, I started shopping for a replacement, with many of the fridges we looked at only 2 to 2.5 star rating. No thanks! Finally we went for the large Samsung which is 4… Read more · 1
star, freezer on top, and inverter compressor, and “Appliances Online” had the best price on the day including delivery and removal of the old fridge. They were great, kept us informed of delivery time, and a very good experience all round. The Samsung has been running now through a power meter since installed, and is proving to be amazingly quiet and efficient. The compressor is variable speed, typically draws only around 50w and is mostly very quiet unless the fridge has been opened and warm items added, (though gets up to 150w power draw and a little noisy if the compressor is running flat out). Be aware that it will run flat out with noticeable noise for quite a while when first turned on as it pulls the temp down, (though was still quieter even then than our old fridge). However, once it’s down to temperature it’s typically almost inaudible.
By the energy label, it should use 375kWh per year, (about 1kWh per day) and thus far, in SUMMER, it’s actually using significantly LESS than that, helped of course by the fact that as a second fridge, it doesn’t get opened as often. Everybody has different needs and wants for a fridge, but this one ticks the boxes for us. The fridge itself is deep, with good LED lighting, adjustable shelves, and big door shelves. The doors can be set up to open from either side, (hinge on the right as delivered) and is a relatively easy job to swap to the opposite side for a person with good handyman skills.
Negatives: One of the bottom two door bins (on the hinge side) is a hard to access, unless the door is absolutely fully open. Noise level is at times significant, but ONLY when the fridge is running flat out to achieve desired temperature eg: after adding lots of warm things or having the door open a lot. However normally, it’s very quiet, and in fact almost inaudible.
This Samsung fridge will save a lot of power and money over it’s lifetime compared to a less efficient fridge. I’m disappointed that so many of the fridges on display at the retailers are relatively very power hungry, and according to one salesman, people don’t seem to worry too much about that, which is really not good- the added running cost over the life of the fridge is VERY significant.
Edit Dec’20: Nearly a year on, and nothing has changed- we are VERY happy with this fridge.
Edit 2 April ‘24: Fridge has been faultless- (Touchwood ;-) I’d buy again in a heartbeat.
So efficient and quiet! – Before this refrigerator, we had a 20-year-old Westinghouse. It used a lot more energy than this and was a lot noisier. This is much quieter, like so much, and uses a considerable amount less energy. It has a nice clean design and the de-odorising filter in it doesn't make it stink. Well worth the price I paid. Show details · 1
Find out how Samsung 628L Top Mount SR62 Series compares to other Top Mount Fridges / Refrigerators
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Disapointed after using it – Big black stainless great. But its noisy, too deep to reach down in. Right draw won't open unless door is fully open, rubson seal door. Looking back regretnot topmount buying topmount. Show details
Hi Lisa, thanks for your feedback. We've sent you a PM… Read more
Spacious – I was very particular about having a single door fridge. I have seen other single door fridges and can see the difference. Found out to be effective and efficient while using it. Recommended for Single door. Show details · 1
Not very happy – The temperature and the door open and closing is fine it's that after I brought the fridge and used it for a month it then went into storage as I moved in with my partner when I pulled it out to use it again not even 6 months later the inside at the back was all cracked and wrecked nothing was up against it, it wasn't in the heat or anything so needless to say I wasn't happy. Show details
We're very sorry to hear what's happened Donnadoo, we can… Read more
Love it – Purchased the fridge just under 2 years ago. For a medium fridge it has plenty of room. It's very quiet wouldn't even know it is on and the freezer height is perfect for a tall person. Very easy to clean inside and out. The stainless steel doesn't streak like most on the market. Very happy indeed! Show details
I love my new fridge – I absolutely love my new fridge I purchased in January 2018. It has so much space inside the fridge and the freezer. It only takes few minutes to freeze the food in the freezer. It was one of the wise decisions we made!! I highly recommend this fridge to anyone! Show details
Best fridge I've ever owned – This is hands down the best fridge I've owned in my adult life. Not only is it the perfect size for small families but the ability to turn off the freezer on vacation is actually genius and I highly recommend for active families. The shelving is also wide which is super helpful when storing food for meal prep or even just christmas! Show details
Really good – A very good purchase we have been really happy with our fridge , very easy to clean inside and out . It is a very quiet fridge and I love that it is so easy to change the temperature of the fridge and only have the fridge section running and not the freezer if needed . The size is perfect as well . Show details
Keeps cool but a tad noisy – It is a two compartment fridge with a total capacity of 625 litres. I like the fridge as it is deeper than most other brands which means you can store longer objects or Pyrex dishes taking advantage of the depth. Space is not wasted here as the size of the freezer allows me to use freezer boxes and stack them up as again, the space in between… Read more
the shelves are well spaced. There's plenty of shelves on the door and they are also deep which is good as I can store bottles without fear of them falling out when the kids yank hard to open the door.
I have had it for over 5 months now can attest to it keeping to temperature and the crisp compartment works well. Food keeps well in there. What prevents me giving it five stars is the fact that the compressor is extremely noisy when compared to an older LG fridge I got side by side with it. Overall, this is a value for money product and I am happy with it.
Wide, big space & energy ratings very good – Just bought it and very love it. Maintain the temperature, can make the freezer to normal fridge. It's quit totally make different after change my old fridge. Easy to clean & im using xtra protector for the base. Colour only two option grey & dark gray... Door can be swap with my preference Show details
Find out how Samsung 628L Top Mount SR62 Series compares to other Top Mount Fridges / Refrigerators
Know better, choose better.
Big fridge for fair price – biggest fridge for a fair price. Dual cooling system. I was comparing with other the french door fridge model as its similar price but smaller size. In the end decided to get this model as it's the biggest size, fair price and it's black, really match with our furniture. really happy with the purchase at HN. Show details
Huge space.....good value....consistent cooling....energy efficient – Great fridge. Massive space, energy efficient and consistent cooling (doesn't freeze at the back). Best part is the top compartment can convert into fridge instead of freezer. Only negative is the temperature gauge is just a bar system so you don't really know what temperature your fridge is. My old fridge actually indicated the temperature in degrees. Show details
Quiet, spacious, energy efficient fridge – We've only owned this fridge for a couple of months but it seems to be of good quality and has great features. We have six children, including three teenage boys, and our 22 year old Westinghouse fridge was too small for the amount of food we wanted to keep in it. This fridge is well designed with plenty of storage space and neat, durable… Read more
interior compartments. The freezer is a good size, though we do run another freezer for storing our own lamb meat. The exterior has a modern stainless steel finish and looks neat and not out of place in our country kitchen.
This fridge is much quieter than our old one and has a four star energy rating, which has meant a small decrease on our electricity bill. I'm happy with our purchase and really hoping that this Samsung lasts a long while.
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Brian Samsung AU