Samsung Galaxy S22 Ultra (2022)

Samsung's S22 Ultra screen locked it, and Samsung Australia doesn't have a solution other than wiping the phone. If you like your data, please do not buy a Samsung mobile. SAMSUNG MOBILE LIKE TOYS Show details

Finally a great product from Samsung – Got on a good discount of 1299 aud. Love the phone overall. The display is the best. S-pen is good to have for digital signatures although not used much. Battery is average but can easily last over a day upto two with right settings. Cover and protection are a must. Performance is superb and finally their promise of the updates is the buying point… Read more ·  1

for me. As an old and disappointed user of previous samsung versions (S8, S5, S2...) I yet have to see how this performs in two years time. So far so good.

Perfect phone with an amazing camera – I have been using this phone for 9 months now and never had any issue. The picture quality is just amazing and the portrait feature makes the pictures look ecem better. The battery life is good, lasts atleast 24 hours if you are using the phone for good amount of these hours. I have found the phone quite solid as it fell from my hand or is thrown… Read more ·  1

by kids a few times now but fortunately I still don't have a single crack on the screen or on phone. I find the incoming spam message detection feature quite interesting as the phone detects incoming spam automatically and blocks those messages most of the times. Overall, a very good phone and fits my pocket easily (neither too big nor too small).

Great phone – Fantastic camera, s-pen functionality is awesome, good speed (high ram). Only set back - phone is heavy, and I don't like the curved screen as it makes screen protection difficult. Have had it for almost 9 months and have noticed that the battery life is starting to deteriorate. The auto network selection is not very stable causing calls to drop. The issue went away after I totally dropped 5g. Show details ·  1

System set up to ignore the customer – I purchased this phone thinking that I was making an investment. Unfortunately there were issues with the phone which meant that it would drop out and have no service intermittently. After several interactions with the samsung team, they identified an issue with the antenna and agreed to replace under warranty. Std warrant replacement is 7 - 14… Read more

business days (3 calendar weeks) IT took 7 weeks to actually get my phone back.

Their customer service system means that you call the "Voice of customer" department who take a message and will get someone to call you back. After waiting 2 weeks I tried to get in touch with someone. NO ONE returned my calls until week 6.

IT was the worst customer service experience that I have had.

I don't care about the product.

Faulty s22 ultra waited over 5 months for a resolution!! – Purchased a s22 ultra in January 2023. The phone wasn't charging and taken to tecworks (Samsung repair shop) in January and deemed to be a factory default. I was initially told by Samsung there's no parts then after few months they told me no stock of the phone. They offered me a s22 ultra a few months later only to offer me a different model and… Read more

different colour (burgundy) then they offered me an s22 ultra with an upgraded memory to 256bg. As I waited almost 3 months for this I stated I wasn't happy. The case manager closed the case ( no one informed me) and I had no contact from the VOC for two months only to call Samsung support to be told there to many cases and they can't keep up with the work load. I had to start a new case only to talk with Ben (VOC) who hasn't not replied to multiple emails to voc email regarding this issue. He stated it was my fault for not accepting the resolution offered and he would not honour the previous resolution as I had rejected it. As the Voice of the consumer Samsung's lack of communication and double standards is utterly shocking. "That's all I can do for you either take this offer or get back a refurbished phone" is what he said. Pretty much forced me to take his offer. No compensation offered by Samsung and very extremely disappointing experience. I asked for alternative email to put in a complaint, Ben (VOC) said its him and VOC team that's deals with these issues and nothing I can do. Expected better from a brand name such as Samsung.

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Samsung flagship no longer for me – I have had the phone for 12 months. I love Samsung phone, I hate the Ultra S series, never will buy the flagship phone again. I'm now looking at the A series . The phone is to big to heavy. The screen seems to not always respond by touch. If it's a phone you keep on your desk yes good. It you like a phone in your pocket or purse skip it I say.

Excellent phone – An overall excellent phone. Very easy to use with lots of really cool features. The camera is also absolutely AWESOME!!! I would highly recommend this phone. Show details ·  1

Worst phone ever shame on you Samsung ! – I've always been a fan of Samsung and speak highly of their phones, until getting the S22 Ultra. The piece of crap is expensive and crappier than the Note 10 plus I had before. Camera pixels, internet connectivity and GPS on the phone are total disappointment. Samsung really let their customers down big time. No wonder most people goes with Apple.… Read more

Shame on you Samsung, you were once upon a time famous for "best cameras and photo quality" now... you're just lame !

S22 ultra- glass breaks easily and genuine covers are not fit for purpose – S22 ultra Screen broke in 7 places right down each side of the screen after 1 drop, the drop was less than 1mtr in height. Genuine samsung cover is not fit for purpose as it does not cover the edge of the phone which has contributed to the break. I had purchased samsung care but have now learnt that i didnt complete some post purchase form… Read more

correctly and therefore repairs will not be honoured, so i have been declined. I have raised with online chat, and was redirect to a store the store has advised they are not allowed to make a decision and need to refer to somewhere else. Meanwhile phone is cracking further and almost unusable. Im happy to pay a contribution to the repair, as it was an accidental drop, but a phone should not break when to the severity mine has with a genuine cover.. Ive made the decision to pay else where for repairs as i cannot go without my phone as it is needed for work, and samsung just keep pushing me around. I have had multiple samsung devices over the years and upgrade every 18-24 months, and always loved my samsung, but this experience has left really disappointed. I do not recommend the s22 or spending the money on a genuine cover - break way too easily and the cover does not do as expected. Nor will I purchase in the future.

Ripp off Samsung $1800 wores phones – This phone has so many stuff ups and problems like " : Battery going flat : Hard drive very slow : touch screen works on its own : Web settings keep stop working properly : Device care keeps opening every app These are some of the common problems but there's more I cannot fit on here for the price it's joke. My s5 does exactly the same… Read more

but it works and nothing is different except the camera but even the camera looks the same to me on pictures. It's $1800 or more it should be $500 or nothing because nothing is working properly especially the battery. Last months 20/10/22 the phone stopped working again no sim so it was useless so there's more problems it doesn't detect the sim and no one at Samsung would help at all it's a nightmare all calls are going overseas and no one can help don't buy Samsung people because there's no help in Australia with Samsung products at all. There Samsung insurance is another joke after $250 no help they give you a reconditioned phone the Samsung staff is telling me at Fountain gate narre Warren.

Samsung Is my first choice , great device I've ever had – This latest Samsung phone is like a pro , no matter how much you use , it's not gonna disappointe you , speed , camera quality , functionality is like next level , feel like in future ...

The quality continues with the S22 – Having used many different devices over the years. I have always found myself returning to Samsung and their range of products. I have used Apple and I have used alot of other Android devices as well. Samsung makes it easy I love to take photos and the ultra hands down crushes the competition. Show details

Just makes life easy – Good size screen, user friendly and for anyone looking for a professional piece of kit, this is worth the investment. Battery is great , even on the highest WQHD (3088 x1440). Show details

Quality phone – A premium phone with a premium build. A bit heavy and tall but the phone is fast and smooth. The cameras are superb and sharp especially the portrait mode and periscope camera. Show details

Perfect for Small Business – State of the art technology , backed by the professional Camera & Storage Smooth Running of apps , Love the new Features ,New Andriod Updates, 100X Zoom Camera Compact, fits in small pockets ,use of pen, draw pics Show details

Excellent Phone – Camera on this phone is exceptionally good. Havent seen a phone till date with such a good camera. Phone is fast and with its 120hz refresh rate it is very smooth. Show details

Great phone with amazing features – This is an amazing phone with a good balance between photography and productivity, it has an amazing camera that will capture amazing memories and with the Spen taking notes are super simple I would defnitly recomend this phone Show details

Best phone I have used – Best phone I have used!! Everything works perfectly and the s-pen is just next level very responsive! The screen and camera are also next level! One word to describe the phone is WOW! Even the haptic keyboard while type this review is super nice. The green colour looks really nice it is a mix of green and blue. Show details