Samsung Series 6 UA55KU6000W (55") Questions & Answers
VerifiedMPN: UA55KU6000W
CAN I GET BLUE TIITH ON MY UA55KU6000W?
I HAVE A UA55KU6000W CAN I GET BLUE TOOTH ON IT
How do I connect my TV wirelessly with my macbook air 2015
You Don't :( I tried over the years and the only connection I can get is from a Windows 11 to the TV via Ethernet cable. I can cast via cable to the TV's - I have a Series-ua50ku6000 and a Series-ua70ku6000w.
I cannot connect Wireless Keyboards or speakers or iPhone. I can stream Foxtel and internet Wirelessly. I believe the Samsung TV's wireless setup is not funky enough to cope with all it's wireless duties properly.
Wireless equals blu-Tooth as well and Wireless. The Bluetooth I've never had any thing join to it.
We have a Samsung HW-K950 sound bar with our TV and when it is working it is great. The problem is that the sound bar drops out on an average of once a day. Resetting it is a nuisance and spoil a great experience. Any suggestions how this problem can be resolved
Ask Samsung
Can we get the new GB News channel on Freeview on a Samsung UA55KU6500W? If so, how?
Hi can this model support kayo sports. Thanks
Is this model a smart TVs can we use it to get netflex
Can I use wireless headphones with this TV? Not bluetooth, docking station type. Philips home cinema SHD8800. Have plugged it all in, indicates that is working, but no sound. Tested headphones with another device and they work.
Not positive. We ran ours via a receiver.
Hi Daniel, would you be able to let us know how these headphones are connected to your TV?
Ada Samsung AU
The headphones have a docking station - Philips home cinema SHD8800 headphones. Tried optical cable and jack without success.
Thanks Daniel, we’ve looked into this and although we’re unable to test this exact product with our TV’s, we don’t believe that the headphone would be compatible with this model television. You may wish to reach out to the headphone manufacturer for assistance with what Televisions may be compatible.
I’m sorry that we’re unable to assist further this with but if you wish to discuss this further, you can contact us via Product reviews private message system but our best point of contact is to send us a PM on Facebook with a copy of this review and some more information.
> m.me/SamsungAustralia
Mick Samsung AU
Thanks Mick, that is very helpful. Daniel.
user manual
Hi Adrian. You can access the user manual for this model TV -> external link
Kath Samsung AU
Hi, our TV UA55KU6000W has recently stopped being able to play Disney +. It had being playing for a long time but it appears a recent Samsung update has caused this issue for us and many other Samsung owners around the world. Trying to load Disney+ prompts an error code 1016. Could you please advise the fix for this. I am hoping Samsung are not planning to leave us hang out to dry by now not allowing this TV to run Disney+. This website of compatible TV's appears not have this model on this list? external link
Hey Dustin, if you’re having issues using the Disney+ app on your TV, can you please send a private message with your details so we can look into this for you? You can contact us via Product reviews private message system but our best point of contact is to send us a PM on Facebook with a copy of this review and some more information.
> m.me/SamsungAustralia
Mick Samsung AU
Hi. I have the UA55KU6000W and was watching the Disney + channel. My tv then went off and we can not get it to work again. Even moved it to a new room and all I get is the red light flickering ...
I have purchased a google ultra chrome cast, to stream Kayo sport app, as Samsung TV does not support the app. The chrome cast keeps loosing the wifi connection. Any technical support ?? darrylglynn@hotmail.com
Hi Darryl, we recommend for you to reach out to the third-party device manufacturers for further assistance with this.
Ada Samsung AU
Can I connect my Google nest to this TV? Will it need the connection thingie I use for my downstairs Samsung?
Hi Warwick. Would you be able to clarify what you will be using your Google Nest for, when connected to your Samsung TV?
Kath Samsung AU
I wish to use Google to turn my TV on by voice command, also adjust volume, etc, and to play Spotify through my TV speakers.
Thanks Warwick. Only 2018 and 2019 Smart TVs support Google Home. Hence, the 2016 (K Series) would not support this.
For more info > external link
Jo Samsung AU
Can i join my wireless headphone with Samsung Series 6 UA55KU6000W (55")
Hi Pawandeep, unfortunately, the UA55KU6000W does not have Bluetooth capabilities.
For more info > external link
Jo Samsung AU
Have had this tv for 3 years and its decided to start playing up we have changed power cords changed the batteries in the remote it wasnt that tried all the trouble shooting and google recommendations and they never worked went into The Good Guys where we purchased it and they said that we could take it in to see if its a problem with our power socket but it wasnt that either, Now the tv turns on and shows up with the smart tv lable then turns straight off again does anyone know why this could be happening? Side note the tv has been well looked after so not sure why it would be doing this?
Hi Leana, this sounds like something our Support Team can assist you with. We recommend for you to contact 1300 362 603 so that we can look into this for you.
Jo Samsung AU
Hi, I have had exact same problem. Not sure ! How it happened. Could you please advise if your tv was fixed?
What is a completely compatible soundbar for this TV?? I have tried the HW-N550/XY and it won't run. I tried it on a later model Samsung TV and it loaded straight away, and ran like a charm!!
Hi Don, the UA55KU6000W TV model is compatible with any soundbars that have HDMI ARC or Optical. This means that any of our 2017-2019 soundbars would work. To view our range of soundbars > external link Jo Samsung AU
Hi, I have the ua70ku6000. How about newer soundbars like the sonos arc? Will it work in dolby 5.1? I guess dolby atmos doesn't work on the ku6000 model?
What warranty does this ku6000 tv have?
Hi Vic, you can check out our full Warranty T&C's via the below link;
external link
Jazz
Samsung Australia
Hi why I can't connect my hard drive to tv is not recognise it?
Don’t know
My telly recognise d hdd or sd card without asking, but temperamental about willingness to record when programmed to do so
You may need to update to the latest firmware if you have not already done so. Also please check the hard drive to see if it is compatible with your unit. Here is a link to download the latest firmware onto a USB then connect it to your TV to install.
external link
I've had this tv for about 2 years now. Just after the 12 month warranty was up I started having issues with it. It started black screening every so often I would be watch tv and the screen would just go black still had sound though. I would eventually get the picture back after 5-10 minutes of waiting. This has been happening ever since sometimes quite frequently some times it would be good for a while. Now I've come into another issue when I turn it on for the first time the screen will slightly light up I'll get a second of sound then it's like it turns it self off and it will light up with the sound again about 5 seconds later and turn off it just continues like that constantly I can't even watch it. Anyone else have similar issues?
Oh no:( Sorry to hear of the troubles you have been facing with your TV, Cam. I understand how frustrating this must be for you! If you send us a message on Facebook with a screenshot of this review as well as your contact number, I would be happy to arrange for a technician to be in touch with you for assistance. Alternatively, you can contact our team on > 1300 362 603
Sara
Samsung Australia
Does tv model UA55KU6000 have smart features e.g. voice recognition?
No it only has apps etc but not voice recognition. I am about to receive a Google home mini which has voice recognition.
Hi John, thank you for your question, we appreciate the time you have taken to write to us. In relation to your question, unforutnately the Series 6, does not come with voice recognition, however it comes jam packed with some of your favourite apps, and also Smart Hub for a more immersed connectivity experience. If you need any technical assistance, please feel free to reach out to us via social media or call us on 1300 362 603. In the meantime here is a short introductory video of Smart Hub: external link
Philip
Samsung Australia
Where is the headphone jack?
Hi there, there will be an audio jack located on the back of the TV unit in the control pannel. If you need further technical assistance you can always private message us your contact number, and we'll have technicians to contact you for troubleshooting.
Philip
Samsung Australia
Get an answer from our members and Samsung representatives
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