Samsung Series 6 KU6000 Questions & Answers
VerifiedWhere can I buy a power chord for this TV?
Hi, Thank you for reaching out. I would suggest getting in contact with a Samsung service centre to confirm if they have stock available. You can find your nearest service centre here: external link Alternatively, I recommend checking any local retailers if they have stock available.
Kind regards,
Amy Samsung AU
When did they stop producing this TV .? Thank you
Which year was it manufactured? Is it 2016 or 2017
I have a Samsung UA65KU6000WXXY TV model and for many years I was able to watch movies and programs on streaming app Kanopy (membership through my Kingston Library). Couple weeks ago I am unable to watch any program on Kanopy and the following message is displayed on TV: Sorry. Samsung TV version isn't supported."
Can you help with this issue?
Also I have another problem. To wach any streaming app such as Netflix or YouTube I need to connect to Interned via cable as wifi connection does not work. Can you also help with this problem?
Hey Vitek, you can try to update the firmware. To upgrade the Software please download and follow our manual external link We recommend following the trouble shooting steps on our website. external link Please let me know if you are having any issues with the above. If you are still experiencing issues with your TV. We recommend getting the TV assessed by a service repairer. You can find your nearest service centre here: external link
Kind Regards,
Amy Samsung AU
Thanks for your advice. I followed up it and updated TV software to the latest version. After this I was able to connect to Internet via WIFI but my Kanopy streaming platform still does not allow me to watch their movies. I contacted Kanopy support and they advised me that to watch movies I need to have Samsung software Tizen 5.0 or higher version. I tried to find what Software version is used by my TV but I was unable to find this information in Settings. Could you please advise how I can check what Software version is installed on my TV. If this is not Tizen 5.0 or higher then is it possible to install the required software on my TV?
Hey Vitek,
Please follow this link the check your TV's software version external link
Kind Regards,
Amy Samsung AU
Why doesn’t the optical output connect to my wifi headphones for Netflix & utube but works ok for tv output
Hey Ron, thanks for reaching out.
I'm sorry to hear about the issue you're experiencing, I have contacted you via private messages to look into this for you.
Regards,
Brian Samsung AU
What weight is this tv?
Hey Anthony, weight with Stand is 13.2 kg and without the Stand 12.2 kg.
Gilbert Samsung AU
Is the above TV 4K?. I can't get the Kayosports directly on it but looking at getting Chromecast to stream Kayospots to it so nee to know what Chromecast to get.
Hey Daryll. this TV is indeed 4K.
Mike Samsung AU
Thankyou very much
You're welcome!
Mike Samsung AU
I wish to connect a Panasonic dvd to my tv. Any pitfalls or tips?
What year was the release of this model of Samsung TV ???
Hi Iain, this TV model would have been released in 2016.
Kath
Having trouble getting SBS channels here in Melbourne. Anyone have a clue why that might be? ABC and all others all OK, have done a channel scan and only get a small number of channels maybe 29 or so. Doesn't seem right. Thanks for any help.
Hey Monnie! Thank you for reaching out to us about this. Can you please explain what troubles you are experiencing with this channel? I'd love to help!
Kristal Samsung AU
All cleared up thanks, changed the antennae.
All goods Monnie, please reach out again if needed.
Mike Samsung AU
Hello there, Does this TV have an Airplay option?
No
Hey Rameez. Due to the age of the model TV, this does not support AirPlay. We hope you understand.
I have a Samsung UA70KU6000W 70" TV and it does not connect to Samsung Smart Things for screen mirroring. TV does not connect to Kayo natively, so I wanted to connect via Smart Things screen mirror . TV is not listed nor discoverable. How do I do this? Thanks John.
CAN I GET BLUE TIITH ON MY UA55KU6000W?
I HAVE A UA55KU6000W CAN I GET BLUE TOOTH ON IT
why not working to my phone to samsung tv smart view.my phone model.is samsung s8+.
How do I connect my TV wirelessly with my macbook air 2015
You Don't :( I tried over the years and the only connection I can get is from a Windows 11 to the TV via Ethernet cable. I can cast via cable to the TV's - I have a Series-ua50ku6000 and a Series-ua70ku6000w.
I cannot connect Wireless Keyboards or speakers or iPhone. I can stream Foxtel and internet Wirelessly. I believe the Samsung TV's wireless setup is not funky enough to cope with all it's wireless duties properly.
Wireless equals blu-Tooth as well and Wireless. The Bluetooth I've never had any thing join to it.
Can I connect this with my note9?
You are supposed to. but you can't. If you go to >Settings >System >Input Device manager; it's suppose to be able to connect/pair there. But here is the thing, I have never had anything pair and reading through the posts on this site, no one else have ever got anything to work on it.
I have had the same experience of nothing working on the Input Device manager.
I can’t find a Bluetooth setting on this TV but it has a smart remote? Can I connect Bluetooth speakers? What about Bauhn Wireless Speakers?
No, No and NO! Bluetooth does not work ; Over the years with the upgrades Samdung have rollout, they have taken away all sort of functionality that he TV had new. For this reason I will never buy another Samdung. Other than the compulsion to remove feature, their picture and build are second to none.
My smart-hub menu is now a Dumb-Hub menu that barely works, Picture in Picture, one of the main reasons I purchased this was taken away after a year of owning it, is that even legal to do? YouTube App gone lots of featured are greyed out on the settings menu.
Sorry for the long answer but 'no', you can't use their Bluetooth or Wireless to connect anything.
Where does the power cord plug in to the tv.
Facing the TV, Left hand side, look round the back in the Middle part of the the left half there is a figure 8 female plug.
Its hard to feel for but you need to look to identify it.
Can this be mounted to a wall and if so what type of mount
Yes, it does - Both of mine are wall Mounted
VESA is a standard for TV wall mounts Common VESA sizes are 200 x 200, 400 x 400 and 600 x 400 depending on the screen size of your TV
Most of these are 100cm x 100cm TV VISA mount
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