Samsung MS32J5133B
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Reviews
Samsung Microwave - Excellent Product
The Samsung Microwave has an excellent choice of pre-set & manual functions available. We prefer to heat up or cook regular meals using a power level + set time as it's often quicker & has more consistent results. This Microwave allows you to do this quickly and easily using the timer and power level options. It also has a child lock, sound on/off & a kitchen timer. It comes with a 2 year warranty & an extra option to cover it for replacement for another 2 years (so total of 4 years cover). It isn't as noisy and clunky as our previous Sharp microwave (which barely lasted 3 years!) & whilst we didn't set out to buy a Samsung brand of Microwave, we are very happy we did. We purchased ours 7 months ago and would definitely recommend it. Show replyMixed bag of a microwave
I've had this microwave for 3.5 years and while it usually does its job well, it has some annoying quirks and issues which will probably steer me away from buying another Samsung microwave in the future. Particularly also because I dread having to reach out to Samsung support about these issues - I've got some lingering PPSSTS (post-post-sales support traumatic stress) with Samsung.The good / average stuff:
- It usually does a good job of microwaving and defrosting. Not faultless, but nothing to sneeze at for a low-to-mid range microwave.
- ... Read more
Cooks quickly but has some annoying design faults
I purchased this one when I got sick of waiting for food to heat in my flatbed microwave. On older model of this microwave at work is awesome so I went with Panasonic.It cooks and heats oh so quickly, I love it. I LOOOVE the black colouring. I've had white and stainless steel previously, but black is by far the best so far.
Design faults though.
1. The text on the buttons is hard to read. Ergonomically, the white text needs to be larger or bolder, or something, maybe even back lit. My benches are low and I am struggling, and this is rea... Read morelly irritating. 2. The start button never wants to work on the first push. Gah! It's like there is one small place that engages the start and unless you get it right on that spot, it doesn't start! 3. Another brand has an awesome function, push start, and 30 sec of cooking starts. Push it again and another 30 seconds adds to the first. This microwave? It has a 30 sec button (which is cumulative on additional pressing), but you still have to press start! Probably at least twice. Overall, fast cooking. But now I want to swap it for the older model at work which has easy to read buttons and the start button WORKS. EVERY. TIME.
Worst appliance I have purchased, very unimpressed
A black faced box, that I can't see in as the globe is useless, can't read the panel as it too dark, keeps stopping during the defrost cycle, so you have to stay there to start it again, the alarm is annoying when it keeps going to get you to empty the microwave, and I struggle to open the door. Sometimes I can push the door button 6 or 7 times, and end up pullling it open from the door from it's frame. Not bad for a couple of months old. It doesn't heat very evenly, probably best suited in a staff room rather than a home. Show detailsHi Lynn, We're sorry to hear you are having this negative experience with your product as I can understand the importance of a working microwave. We have sent you a private message and look forward to your response!
Very disappointed
Worse microwave I have EVER purchased. 12mths and it just stopped working. Temperature of food was always unpredictable never consistent. Push buttons needed firm touch. Very noisy and defrost was more of a cook then defrosting!! Show detailsHi G & C, We're sorry you've had this negative experience so far. We have sent you a private message and look forward to hearing back from you.
Style over function
Seems to have good build quality and basically meets my needs for a microwave, but not easy to use.I have under bench space for a microwave, but when looking at buttons, the reflective plastic makes the keypad hard to see, as can be seen on the photo (Can you see the Start button? How about the Cancel button?). It doesn't help that you have to press the exact centre of button for it to work. There is no tactile feel to buttons either, and I'm relying completely on the little beep sounds for each press.
It looks nice, but annoying to use. It's an OK microwave, but it could have been a whole lot better. Show details
RIP—She Just Up and Died
Bought less than 3 years ago and it's out of warranty as luck would have it. We used it for basics. There's only two of us, so it's never got a huge workout.Positives- It has worked well until now and is easy to clean.
Things that bug me-
-The light inside is dim and you can't see when cooking/heating.
- The operating panel is too hard to read and is a massive cause of frustration
What really bugs me-
- It died after warranty expiration. It began making a loud humming sound when not in operation. The way to stop the noise was to open the doo... Read morer. I did that and a different noise arrived. It turned out the glass turntable inside was rotating on its own in both directions. A bit like Linda Blair's head in The Exorcist. It produced a burning electrical odour and on testing for a Samsung rep, it stopped heating water. It's the MAGNETRON. Samsung offered me a 15% discount on a new one via their website. "...you've gotta ask yourself one question: 'Do I feel lucky?' Well, do ya, punk?" - Harry Callahan... Dirty Harry
After discussing this Samsung discount offer with my wife, we’ve decided not to go Samsung as a replacement this time. We have two Samsung tvs and a big @rse double door Samsung fridge. And a Samsung ... Read more
sound bar. When we think about it, we’ve been more loyal to Samsung than they are to customers. Who’s got a tip for a microwave brand? Ps the person at Samsung was very polite, so it’s not personal. Their rep was as good as she was allowed to be.Dog of a microwave. Do not buy
Purchased in May 2020 at JB Hi-Fi. Died once when under 12 months old and was sent away by JB Hi-Fi to be repaired by Samsung, leaving us without a microwave for nearly a month, which was, frankly, appalling on Samsung's part. Has just died again, three weeks outside of the 24 month warranty. There is no warning this is going to happen. It just dies completely but is extremely hot to touch when this happens. It was 30 minutes before it had cooled down enough to move it. Surely this is a fire risk. With the number of people reporting this issue... Read more, I am left to wonder why this product hasn’t been recalled and Samsung made to address the issue. They obviously didn’t learn much from the Galaxy 7. I would never buy another Samsung microwave. When a product like this, which is relied upon heavily, dies under 12 months old, I'd expect a replacement, not having to wait a month for a repair. The fact that it's died again just outside of the warranty period evidences the fact that this is a faulty unit. Pity Samsung didn't just replace it the first time.Wasted my money
It works.Interior light so dim you can't see what's happening.
Display too dim. We had to stick on shiny stickers to find basics like Start and Cancel.
It makes an INCREDIBLY ANNOYING lot of noise.A single beep, once only, would do!
It is as bad as trying to cook with a demanding two-year old in the kitchen.
I would take it back if I thought I could get my money back. Show details
it does not meet my requirements
It is not easy to use. The selection panel is hard to see and the light inside is so dim you cannot see inside. This microwave was given to my as a gift after coming out of hospital. I am house bound and do not know what to do. I would not have bought this model and I am not happy being stuck with a product that does not meet my needs. Show detailsBrand New - Doesnt Work
bought this yesterday, unpacked, plugged in and NONE of the buttons work. Completely unresponsive. So not happy. Now I have to take it back (in a ripped box) and have it replaced... Hope this is no a re occurring problem. Show detailsEffective but basic
Good functions and all the basics you need without being overly complex or needing a 3 day training course to operate. Manual is fairly well layed out and simple but if you have owned a microwave for most of your life I am sure you can operate perfectly well out of the box. Seems to be standard interior and good plate sizeThe bit/s I liked most...
Compared to a line up of microwaves this was one of best looking compared to others with clean lines and consistent colours. Looks for the price means no need to spend $400+ for a good looking micr... Read more
Good, but expected better
Bought directly from SamsungButtons are hard to push
Inside is rather nice but I find the light a bit dim
Overly it does the job and heats things but I find for only cooking for a short time the plates are extremely hot.
FAULT - now 8 months later 3 of the buttons are not working, all in the same area. We are not big microwave users so it's not from over use but some sort of fault. I think I just expected better. Working with Samsung now to resolve this but be prepared for a drive to drop this off to repaired. Show details
Fast at heating food
Completely happy with my purchaseFast options to heat and or cook food
Food heats well and fast.
Easy to keep clean
Love the feature that reminds you food is complete Show details
ephemeral
Worked well for 2 and a half years then one day ... nothing, turntable rotated, lights came on, controls worked, resolutely refused to heat anything, tried all the trouble shooting tips, all to no avail... contacted Samsung... very helpful, offered a 20% discount if I bought one from their website... hmmm ...... Show detailsQuestions & Answers
Light has stopped working. Instructions indicate open and close door. Have not used ECO function but did as instructed without result.
Instructions for change globe is contact Samsung and get a technician to change.
I have experience in common repairs and have changed components in previous appliances and a Technician would probably cost more than the Microwave.
Surely provided unit is completely isolated and removed the globe could be replaced without drama.
Hey Alan, I would suggest getting your unit looked at by one of our Authorized Service Centres. To do so please visit external link to locate your nearest Service ... Read more
centre. If you're unit is within warranty, i would suggest contacting Samsung and requesting an assessment via them first. This may need a technician to advise or repair so best to get them to see this issue. Hope this helps! Thank you, Gilbert Samsung AUI requested service through Samsung and now you are telling me to contact Samsung? How does your system work?
Hey Alan, how have you requested service through? Your Question does not mention you have. Gilbert
Samsung AU
Any reason you cannot see inside the microwave when cooking?
Because for fashions sake the glass has been deliberately made very dark. I used mine once and took ir back to Harvey Norman. In the end I purchased a nice unit from the K mart that I can see into.
Thank you.
Why is my light so dim when microwaving? Bra d new today
Because it is a badly designed product. The light is too dim and the glass is too dark.
It is only one of the many faults of this product, which was obviously designed and approved by people who have never used it for actual cooking.
It seems quite dangerous to not be able to see your food cooking. I have never had a microwave with this problem before so wasn’t expecting this issue when I purchased it just 2 days ago I am not happy at all.
Details
Samsung MS32J5133BM3.4(58) | Samsung MS32J5133BT3.6(23) | |
---|---|---|
Category | Microwaves | Microwaves |
Price (RRP) | $289 | $279 |
Type | Conventional | Conventional |
Features | Child Safety Lock and Sensor Cooking | Child Safety Lock and Sensor Cooking |
Capacity | 32L | 32L |
Dimensions | 297 x 517 x 384 mm | 297 x 517 x 384 mm |
Turntable Diameter | 318 mm | 318 mm |
Door Mechanism | Push Release | Push Release |
Power | 1,000 W | |
Colour / Finish | Black | Neo Stainless Silver |
- MPN: 16082
Extra Information
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Hey, thank you so much for your detailed review. We clearly have things we can work on, we appreciate you highlighting your likes and dislikes about the product. Feel free to continue to reach out if ... Read more
you have any more reviews to share! Thank you, Brian Samsung AU