Samsung MS32J5133B
Verified85 reviews
Reviews with attachments
Style over function – Seems to have good build quality and basically meets my needs for a microwave, but not easy to use. I have under bench space for a microwave, but when looking at buttons, the reflective plastic makes the keypad hard to see, as can be seen on the photo (Can you see the Start button? How about the Cancel button?). It doesn't help that you have to… Read more
press the exact centre of button for it to work. There is no tactile feel to buttons either, and I'm relying completely on the little beep sounds for each press. It looks nice, but annoying to use. It's an OK microwave, but it could have been a whole lot better.
Positive reviews
Fast at heating food – Completely happy with my purchase Fast options to heat and or cook food Food heats well and fast. Easy to keep clean Love the feature that reminds you food is complete Show details
No beeps – I bought this for two reasons - you can turn off the beeps and it looks good. It replaced a 22 year old microwave. It hasn’t disappointed so far with vegetables and fish. I think the touch pad is fine. I don’t agree that you need to press buttons with a huge amount of force, but do agree that it is a fairly light appliance and it doesn’t take much… Read more · 1
to move the appliance back towards the wall. But mainly, it’s a welcome addition because I’ll no longer be interrupted in my open plan living area with those annoying button pushing and end of cycle beeps.
Perfect for my needs – The microwave is excellent. Food heats up perfectly and there is an option to steam heat using a small jug which is included. Simply fill the jug with water and place in microwave. I have had this microwave for atleast 2 months now and use it daily. Its also very easy to clean due to the ceramic glass. Simply love it and highly recommend. Show details · 1
Negative reviews
Worst appliance I have purchased, very unimpressed – A black faced box, that I can't see in as the globe is useless, can't read the panel as it too dark, keeps stopping during the defrost cycle, so you have to stay there to start it again, the alarm is annoying when it keeps going to get you to empty the microwave, and I struggle to open the door. Sometimes I can push the door button 6 or 7 times,… Read more
and end up pullling it open from the door from it's frame. Not bad for a couple of months old. It doesn't heat very evenly, probably best suited in a staff room rather than a home.
Very disappointed – Worse microwave I have EVER purchased. 12mths and it just stopped working. Temperature of food was always unpredictable never consistent. Push buttons needed firm touch. Very noisy and defrost was more of a cook then defrosting!! Show details
Hi G & C, We're sorry you've had this negative… Read more
RIP—She Just Up and Died – Bought less than 3 years ago and it's out of warranty as luck would have it. We used it for basics. There's only two of us, so it's never got a huge workout. Positives- It has worked well until now and is easy to clean. Things that bug me- -The light inside is dim and you can't see when cooking/heating. - The operating panel is too hard to read… Read more
and is a massive cause of frustration What really bugs me- - It died after warranty expiration. It began making a loud humming sound when not in operation. The way to stop the noise was to open the door. I did that and a different noise arrived. It turned out the glass turntable inside was rotating on its own in both directions. A bit like Linda Blair's head in The Exorcist. It produced a burning electrical odour and on testing for a Samsung rep, it stopped heating water.
It's the MAGNETRON. Samsung offered me a 15% discount on a new one via their website.
"...you've gotta ask yourself one question: 'Do I feel lucky?' Well, do ya, punk?" - Harry Callahan... Dirty Harry
After discussing this Samsung discount offer with my wife, we’ve decided not to go Samsung as a… Read more
Recent reviews
Samsung Microwave - Excellent Product – The Samsung Microwave has an excellent choice of pre-set & manual functions available. We prefer to heat up or cook regular meals using a power level + set time as it's often quicker & has more consistent results. This Microwave allows you to do this quickly and easily using the timer and power level options. It also has a child lock, sound… Read more · 1
on/off & a kitchen timer. It comes with a 2 year warranty & an extra option to cover it for replacement for another 2 years (so total of 4 years cover). It isn't as noisy and clunky as our previous Sharp microwave (which barely lasted 3 years!) & whilst we didn't set out to buy a Samsung brand of Microwave, we are very happy we did. We purchased ours 7 months ago and would definitely recommend it.
Mixed bag of a microwave – I've had this microwave for 3.5 years and while it usually does its job well, it has some annoying quirks and issues which will probably steer me away from buying another Samsung microwave in the future. Particularly also because I dread having to reach out to Samsung support about these issues - I've got some lingering PPSSTS (post-post-sales… Read more
support traumatic stress) with Samsung.
The good / average stuff:
- It usually does a good job of microwaving and defrosting. Not faultless, but nothing to sneeze at for a low-to-mid range microwave. - It's runs quietly for the most part. It's about as quiet as my last microwave. Certainly not loud. - The steam clean function (using the provided plastic hanging thing - the manual calls it a 'water bowl') is interesting and mostly works well, although I wonder whether I can achieve the same results by just wiping the inside with a cloth and warm water.
The bad stuff:
- After about 2 years, some of the digits on the digital number display started fading and eventually malfunctioning. Now some of the digits won't light up properly and instead appear like faded 8's. - Despite the microwave having an interior light, you can't really see inside while it's cooking because the door glass is dark frosted, which is a really odd and unfortunate design choice. - All the buttons on the microwave need a fair bit of force to register. Quite a few times I've pushed the whole microwave back when I push the buttons. - The front window is plastic and has developed some weird fading/scuffing right along the middle top of the window, I'm assuming this is a result of the dispelling of heat along the top over time.
Overall, it's an 'OK' microwave taking its price-point into account, but I don't think my next microwave will be a Samsung.
Hey, thank you so much for your detailed review. We… Read more
Cooks quickly but has some annoying design faults – I purchased this one when I got sick of waiting for food to heat in my flatbed microwave. On older model of this microwave at work is awesome so I went with Samsung. It cooks and heats oh so quickly, I love it. I LOOOVE the black colouring. I've had white and stainless steel previously, but black is by far the best so far. Design faults… Read more · 1
though. 1. The text on the buttons is hard to read. Ergonomically, the white text needs to be larger or bolder, or something, maybe even back lit. My benches are low and I am struggling, and this is really irritating. 2. The start button never wants to work on the first push. Gah! It's like there is one small place that engages the start and unless you get it right on that spot, it doesn't start! 3. Another brand has an awesome function, push start, and 30 sec of cooking starts. Push it again and another 30 seconds adds to the first. This microwave? It has a 30 sec button (which is cumulative on additional pressing), but you still have to press start! Probably at least twice. Overall, fast cooking. But now I want to swap it for the older model at work which has easy to read buttons and the start button WORKS. EVERY. TIME.
Dog of a microwave. Do not buy – Purchased in May 2020 at JB Hi-Fi. Died once when under 12 months old and was sent away by JB Hi-Fi to be repaired by Samsung, leaving us without a microwave for nearly a month, which was, frankly, appalling on Samsung's part. Has just died again, three weeks outside of the 24 month warranty. There is no warning this is going to happen. It just… Read more
dies completely but is extremely hot to touch when this happens. It was 30 minutes before it had cooled down enough to move it. Surely this is a fire risk. With the number of people reporting this issue, I am left to wonder why this product hasn’t been recalled and Samsung made to address the issue. They obviously didn’t learn much from the Galaxy 7.
I would never buy another Samsung microwave. When a product like this, which is relied upon heavily, dies under 12 months old, I'd expect a replacement, not having to wait a month for a repair. The fact that it's died again just outside of the warranty period evidences the fact that this is a faulty unit. Pity Samsung didn't just replace it the first time.
Wasted my money – It works. Interior light so dim you can't see what's happening. Display too dim. We had to stick on shiny stickers to find basics like Start and Cancel. It makes an INCREDIBLY ANNOYING lot of noise.A single beep, once only, would do! It is as bad as trying to cook with a demanding two-year old in the kitchen. I would take it back if I thought I could get my money back. Show details
it does not meet my requirements – It is not easy to use. The selection panel is hard to see and the light inside is so dim you cannot see inside. This microwave was given to my as a gift after coming out of hospital. I am house bound and do not know what to do. I would not have bought this model and I am not happy being stuck with a product that does not meet my needs. Show details
Find out how Samsung MS32J5133B compares to other Microwaves
Know better, choose better.
Brand New - Doesnt Work – bought this yesterday, unpacked, plugged in and NONE of the buttons work. Completely unresponsive. So not happy. Now I have to take it back (in a ripped box) and have it replaced... Hope this is no a re occurring problem. Show details
Effective but basic – Good functions and all the basics you need without being overly complex or needing a 3 day training course to operate. Manual is fairly well layed out and simple but if you have owned a microwave for most of your life I am sure you can operate perfectly well out of the box. Seems to be standard interior and good plate size The bit/s I liked… Read more
most... Compared to a line up of microwaves this was one of best looking compared to others with clean lines and consistent colours. Looks for the price means no need to spend $400+ for a good looking microwave that does the job.
The bit/s I liked least... Completely dark - cannot see into microwave...(means a light while it is operating is totally pointless...even hard to see the light. No, not a 'weak light' its a dark face with a dark interior - does not appear to be designed to see what is cooking)...but lets face it, other than 5 year olds - who stares at the microwave while its cooking...all the time... Buttons are not touch sensitive and require a firm press - will be interesting to see how long this lasts as you have to firmly press to activate. Works fine and not unreasonable but lacks the sensitivity of more expensive machine...try it in store if not sure...not a reason not to buy - but dont be surprised!!!
Good, but expected better – Bought directly from Samsung Buttons are hard to push Inside is rather nice but I find the light a bit dim Overly it does the job and heats things but I find for only cooking for a short time the plates are extremely hot. FAULT - now 8 months later 3 of the buttons are not working, all in the same area. We are not big microwave users so it's not… Read more
from over use but some sort of fault. I think I just expected better. Working with Samsung now to resolve this but be prepared for a drive to drop this off to repaired.
ephemeral – Worked well for 2 and a half years then one day ... nothing, turntable rotated, lights came on, controls worked, resolutely refused to heat anything, tried all the trouble shooting tips, all to no avail... contacted Samsung... very helpful, offered a 20% discount if I bought one from their website... hmmm ...... Show details
Doesn’t heat the centre of food – old microwave heats food from inside out, Samsung cooks outside only, doesn’t heat middle even in for 5mins! Hard to see inside, food is overcooked but centre is still cold! Show details
Worst microwave I have ever bought – I am disappointed in this microwave. The light is so dim that you can’t see inside and view how the cooking is going. You only find out when you open it and everything has boiled over and a huge mess. The plastic cleaning tub also hides the light! I ripped that out! The touch controls are really stiff. To press them moves the entire thing back.… Read more
Also it didn’t have a one touch start! This is what I use all the time! I tried to cook 1 serving of my breakfast porridge. Selected the number etc and it was uncooked. There no auto cook for eggs or omelette. These are my mostly used foods in a micro. I never do popcorn and other stuff in the program and I don’t use frozen food. Dissatisfied with it and I’ll sell it and buy yet another one. Very disappointed Samsung.
Poor design – Samsung normally produce great products- this is not one of them. The touchpad controls for “30 seconds” and “Start” (i.e the ones you use most) require an excessive amount of pressure to activate, to the extent that whole microwave oven moves backwards. The glass on the door is so dark, and the light so dim that food being heated/cooked is… Read more
invisible during cooking, and you only know if your cooking has spilt/boiled over when you open the door. I am very disappointed with this product and would not recommend it. I don’t see that I can return it as it is not faulty per se - just a poor design. It was on special at JB HiFi for $189. I regret buying it.
Problem with microwave – Keeps coming up error code c- do had to repair man twice now they want me to take back a third time They have replaced. With membrane and main pcb board Cost to warranty 120.00 it only cost.210 still not working not happy
Doesn't work – We barely use our Samsung Microwave maybe omce a week. Tye buttons are quite difficult to select. Doesn't heat the food consistently. Today I went to reheat my poridge to only find out that my Samsung Microwave doesn't work anymore. Not happy.
Find out how Samsung MS32J5133B compares to other Microwaves
Know better, choose better.
Lots of issues – Buttons hard to press to register selection. Control panel not intuitive and the user manual hopeless to follow. No longer heats food after only five months. It appears to work but it fails to heat up anything. Looks like a lot of people have had problems with this model. Can't wait for Samsung to reply with their standard cut and paste reply of saying that they will pass on the details..... Show details
I'm really sorry to hear your Samsung microwave did not… Read more (+1 reply)
Unsafe - you can't see your food cooking – Safety concern: When operating it is not possible to see food cooking in the microwave therefore you can't see if something boils over and don't have a chance to take remedial action by stopping the cooking while its underway. You also don't know what you will find when you open the door. (eg spillage/steam) In my view it unsafe particularly… Read more
for kids and the elderly. I bought the microwave for my elderly dad but will now have to consider purchasing one that lights up inside from a safety point of view.
I’m sorry to hear of the experience you've had so far and… Read more
Touch panel ridiculous – I just set up my new microwave,the touch panel is very hard to use,you have to put that much pressure on it the whole micro wave moves.Might just put it back in the box,and take it back for a refund.Very disappointed. Show details
I'm very sorry to hear that your Samsung microwave did… Read more
Buttons require extra pressure and multiple attempts – Beautiful design and operation. However, to operate multiple pressing of buttons to get required cooking operation is frustrating. Partner has pain in fingers and has trouble using buttons that require pressure to operate Show details
I’m really sorry to hear of the experience you've had so… Read more
Poor customer service, Defrost power issue, not recommended – Power defrost program wasn't match with its manual.Defrost power stop working after around 1 minutes instead of middle of operation and you need to start again.contacted customer service 3times within 2 month even with productreview mediation,not resolve yet.not happy at all. Show details
We're sorry to hear that this was your experience with… Read more
Start button malfunction – The start button often needs to be pressed several times to work. Not happy. Would have liked an immediate start after pressing 30 secs button or just the start button and adding increments of that time when pressing again; something I forgot to check as I assumed that it will have these functions. If the start button worked well it would be good value for money. Show details
I’m really sorry to hear of the experience you've had so… Read more
Stopped working after 2 weeks of purchase – Within 2 weeks the microwave stopped working, going to return it back. No service to pick up by harveynorman / samsung support as it is too heavy and it has just been 2 weeks. Show details
Sorry to hear of this, Roy. We appreciate your feedback… Read more
Returned and had a different microwave within a week – bought this microwave to replace our 12 year old microwave, firstly took twice as long to heat our baby bottle than our old microwave then after a week during its first extended use of 10 minutes the microwave just turned off, i tried to move it to check the plug and the outside of the microwave was too hot to even touch, returned the next day and paid extra for a different make.
I’m really sorry to hear of the experience you've had so… Read more
Gloss black makes it look different than other microwaves – It really looks nice...it is easy to operate... However the buttons are a little bit hard to operate ..sometimes I need to press it few times to function it.it was on sale and so far i have no issues with it. Show details · 1
Greatest purchase – The kids just love our new microwave and use it daily...very easy to use and works well. We were happy with our purchase and would recommend to everyone to buy Show details · 1
Good enough – I am happy with the different programs for heating, warming, cooking and defrosting. It warms the food pretty quick and keeps the original texture of the food. It is very strong and efficient. The only reason I have rated 4 stars is because of the design, I have to press the buttons quite hard. It is not very noisy thought. Show details · 1
I like it! – It has everything you want from a microwave, it has 12 programs to heat, it preserves the original texture of the food, big enough and not noisy at all... it is worth for the price! Show details · 1
Efficient – It is an efficient microwave and very strong. The buttons could be better but there is no probs with it and it had been so useful for me and looks great. Show details
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi Lynn, We're sorry to hear you are having this… Read more