Peter
Peter · 676L Side by Side SRS673DMB (Matte Black)

Since buying the fridge, October 2020 I have put numerous tanks of water through it but still get a tainted water taste. Why?

Debbie
Debbie  

Not sure on that. We have had ours set up since June and water tastes fine although I'm not happy that its not as cold as some peiples chilled water on their fridges. Have goggled and seems its as cold as it gets

BridgetB
BridgetB  

I also still get a tainted taste. Think it’s the longer it sits in the pipes not the tank. So I guess if you filled first glass and threw it away the next glass might be cooler and untainted if coming straight from the tank

Joy
Joy · 676L Side by Side SRS673DMB (Matte Black)

just got fridge 2 days ago. water dispenser stopped working today. water tank is full. have taken ou, emptied & refilled. nothing. ice maker also stopped assuming because no water flowing out of tank. pls help

Yarra1
Yarra1  

Hi Joy - we have the same fridge - these fridges occasionally get air in the water lines especially after 1 or 2 days as the "test" water in the lines is pumped out and before the new water from the container in the fridge enters the water lines. Here are a couple of things to check. 1. that the lock is not on the dispenser (if so unlock it by pressing lock icon on the dispenser for 3 sec) 2. That the pump is working - you should hear the pump sound as you try to dispense water. If you hear no pump noise it's time to call Samsung customer care (label inside the fridge). If you hear the pump going but no water is dispensed just keep pressing the dispenser - it will eventually start dispensing water again (ours took about a min to start pumping water again which doesn't sound long but feels like a very long time to press the dispenser).

Joy
Joy  

hi Tom, thankyou so much for answering my question. i had tried that yesterday and again today and no water still. good news is the ice maker worked overnight so that means its only the water despenser tube. tank is working as ice maker was able to abstract water from it. ill try all day today than call samsung. thank you again

Jess H.
Jess H. · 676L Side by Side SRS673DMB (Matte Black)

Hi my ice dispenser isn’t working, it’s not filling up with water yet the water tank is full?

Meganjayne
Meganjayne · 676L Side by Side SRS673DMB (Matte Black)

Hi i need a manual for my fridge, i have tried Google but its really confusing!!~!

The Martins
The Martins  

external link  You can download a manual for your fridge at this link. Scroll to bottom of page.

Ryan
Ryan · 676L Side by Side SRS673DMB (Matte Black)

Is this model a fridge and freezer as I’m confused. Is the left side freezer and right the fridge?

MYcity-Brisbane
MYcity-Brisbane  

Yes, left is the freezer with the ice and water dispenser the right is the fridge. The water is filled inside the fridge.

Ryan
Ryan  

Left side all shelves and pockets for freezer items?

Samsung
Samsung   DM   

Hey Ryan, the left side is the freezer side, you can follow the link below to view a breakdown of the different compartments on page 25 of the user manual. external link  Mick Samsung AU

Jim D.
Jim D.  

Hi Mick (Samsung); i was just about to click 'buy' for this fridge, but then read the reviews about breakdowns and particularly Samsung's poor customer service. Ive changed my mind. Coming onto public forums and kissing ar*e but providing bad service is inexcusable.

Susan W
Susan W · 676L Side by Side SRS673DMB (Matte Black)

Does the ice dispenser auto shut off when full ?

MYcity-Brisbane
MYcity-Brisbane  

It has a function if your going away you can turn it off, ours has never been over full so I assume it senses when it has made enough.

Susan W
Susan W  

Thanks ,

Samsung
Samsung   DM   

Hey Susan, the Refrigertaor will auto detect when the ice maker tray is full but if you’re having any issues please don’t hesitate to reach out to us so we can look into this for you. You can contact us via Product Reviews private message system but our best point of contact is to send us a PM on Facebook with a copy of this review and some more information.

> m.me/SamsungAustralia

Mick Samsung AU

Oneata S.
Oneata S.  

We use it all the time so Im not sure but there is a holiday mode to it

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