Review your last buy on ProductReview.com.au
Scott Salisbury Homes

Scott Salisbury Homes

 Verified
Scott Salisbury Homes
4.6

12 reviews

Positive vs Negative
92%8%
Build Stage
  • Mid-Construction
  •  · 
  • Post-Construction
Customer Service
3.7
Site Admin ?
3.7
Timeliness
3.7
Structural Integrity
4.7
Plumbing & Waterproofing
4.7
Electrical & Lighting
4.7
Flooring
4.7
Transparency ?
3.7
12 reviews
J Blayney
J BlayneySA
  Verified

What an amazing company – We absolutely loved the journey with Scott Salisbury Homes. From the support, advice received at contract all the way through the project. Our site supervisor always responded promptly to our calls and continually updated us with progress through images and emails. These where a joy to receive. Our office project manager was simply the best. She… Read more ·  1

answered our queries, questions within 24 hours every time and always seemed to have a smile when dealing with us. The Build quality is top shelf. Building can be stressful at the best of times but we are so thankful we chose SSH. The attention to detail, professional manner and overall experience was second to none.

Michael S.
Michael S.SA
  Verified

Horrible builder – I've had a horrible experience with Scott Salisbury Homes. They are Greedy and care very little about customers. Very unreasonable to deal with and very difficult to have them admit responsibility. Show details

Scott Salisbury Homes
Scott Salisbury Homes    

Hi Michael, We are deeply sorry to hear… Read more

HJD
HJD4 posts
  Verified

Look no further – My first build was not a good experience to say the least so this time around, I decided to pay for peace of mind. First impressions count of course and my first impression of SSH came in the form of Scott Caruso, a down-to-earth and candid custom home specialist who assisted me during the design stage. Scott alerted me to the budget implications… Read more

of every design decision and tried his best to keep me within budget (he tried). He knew his stuff and had an answer for every question, including questions I did not think to ask. Second impressions also count and Project Coordinator, Sarah Magarey, was a godsend, beyond amazing. She went above and beyond the call of duty, making the selections for me when I was too time poor, and saving me from many off-script disasters when I wasn't. To call her a perfectionist is an understatement. Site Manager, Nick Zammit, was just as diligent. I experienced very few issues with the build overall and Nick attended to these promptly. There was a delay, but it was outside the team's control, and Nick moved heaven and earth to keep the build on track after this. You can tell when people take pride in their work and the finished product reflects the pride of these three awesome professionals.

Dave J
Dave JSA2 posts
  Verified

Absolutely love our new Scott Salisbury Home – If you're thinking of building a new home, you really can't go past the quality and professional service you will get from Scott Salisbury Homes. From our first meeting with our Custom Home Specialist, [Name Removed] we knew we had made the right decision. [Name Removed] expertise and experience was first class in helping us shape our dream home… Read more

at the design stage. After the design we had our Project Coordinator, [Name Removed]. What a god send. [Name Removed] assisted us with our selections and her input was greatly appreciated and she had some wonderful ideas that were very helpful to us and once we got to the construction stage the fortnightly updates from [Name Removed] were fantastic as it kept us in the loop as to the stages our home was at. Our Site Manager [Name Removed] was a pleasure to deal with. His drive and commitment to keep our build on track was second to none. As this was our fist build it was a truly pleasurable experience. It is easy to see why Scott Salisbury Homes is one of the premier builders in the market. I would highly recommend them to anyone who is considering building a new home. Brilliant people to deal with

Jen
Jen2 posts
  Verified

Excellent service – I take this opportunity to provide my feedback about the site manager we were assigned to at the later stage of our build, we initially had a rough start but after Bob Scaysbrook took over our project everything went smoothly, he made things possible for us and handed the house on the promised date, he loves his job and achieves high standard for… Read more

the clients. He is the biggest asset for SSH and we wish him all the very best in all his endeavours.

Amanda
Amanda
 

Perfection Plus – It was all about location when we bought the worst house in the best street. A 3 bedroom, 1 bathroom, post war eyesore housed us & our 3 teenage children while we looked at options to build new or renovate. After initially working with a small local builder who failed to deliver on design & price we were fortunate enough to discover Scott… Read more

Salisbury Homes not only built new but were also award winning renovation specialists.

The bones of our home were solid & we were keen to design something more traditional. Scott Salisbury Homes took our brief & nailed the design & price. Our L shaped home took on a complete new look, that of a Californian Bungalow, with room for all, 2 bathrooms and a magnificent Kitchen/Living area overlooking our pool. It created huge interest with regular passers-by as they watched the transformation.

We couldn't speak more highly of the Scott Salisbury Homes designers, staff & tradespeople. Their professionalism, attention to detail, customer service & the finished product was second to none.

We would recommend Scott Salisbury Homes to anyone considering building or renovating. The fact that they specialise in both means they are well equip to assist you with your decision making.

Building a new home is one of the largest investments you will make. Choosing Scott Salisbury Homes will definately be the wisest decision you will ever make.

bozoeggman
bozoeggmanSA5 posts
 

Great Experience building with SSH - would absolutely do it again – We had originally started our process with another builder but cancelled after a lack of communication and execution on their part prior to breaking ground (thankfully). We then met with SSH's and stepped them through (in a lot of detail) of what we wanted for a lifestyle property to suit 3 very active boys, a dog and a property we expect to stay… Read more

in for 10-20 years.

We didn't want a McMansion, but rather something that would be functional, practical (where every room is used, but everyone has space) and with a quality finish - we originally looked for a stylistic type home, but actually ended up quite conventional (this was our doing, not SSH who put forward some great concepts). Through the process of meeting with Rick (sales) and Scott, then Mel (coordinator) and Mark (site supervisor), we nutted out exactly what we wanted - starting with our own house plan and then adopting their ideas, we ended up with a bespoke house that has now become a home.

SSH was very flexible in the working arrangements as we did it all in one go including demolition (which SSH organised), Block cut/retain, Aerobic Sewer, Shed, Swimming Pool, Rain Water Tanks and some of our own suppliers for some items for the house, plus we had significant trees (which caused us to move the house location at additional cost, only for that regulation to change during the build!) and we also had CFS requirements to work around (due to the house being a certain distance from the road) which also could have been avoided if we built where we originally wanted to on the block.

We built throughout 2012 (started April, moved in week before Xmas) with some delays from Council, but SSH was quickly on top of all Council dealings. There was an additional delay due to complex foundations (expected) and some rock, which pushed the main build efforts into the heart of winter (tough work for the brickies in an Adelaide Hills winter!). The delays were really around not getting the roof on before the rains came which subsequently caused some minor hiccups along the way (particularly with a steep drive causing some problems, particularly after it was trenched and a truck backed into it!).

With the roof on and the bricking done, the insides commenced which went along quite well. When time permitted, we also would be onsite regularly to meet with tradies that wanted their particular job to be perfect (mitering of tiles, position of tiles for best aesthetics, paint alignment between rooms/doors, electrical outlet positions, cabling options, etc) and I'm sure Mark developed a nervous twitch whenever he received a call from us.

Prior to move in, we did a walk through with SSH finding more 'touch up' items than we did. Malcolm then addressed this in a professional manner and when it came to the 3 month walk-thru, again SSH had a longer list of items to address than we did (generally all items were quite minor - paint touch ups, bit of silicone here and there, cleaning of splatters on brick work, etc). Even recently when we noticed a problem (9 months into the house), SSH addressed it immediately - fantastic post-sales and post-completion service.

Of course it can't all be brilliant and there was one issue that irked me (and cost a few $$ to address) with regards to the team used for the Foundation - whilst the finished product is great - the process to get there was not a great start to the project and leave a sour taste in our mouths.

Overall a great experience - very professional, the tradies were outstanding in particular the:

* brickies who were perfectionists - they rejected a lot of bricks

* tilers working with multiple wet areas and with porcelain tiles floor-to-ceiling

* electricians attention to detail and recommendations along the way Professional from start-to-finish; Post-Sale & Post-Completion service; Quality of product/trades

Phil
Phil
 

Scott Salisbury Homes – Our sincere thanks to SSH and the team for our stunning home. It has taken us 40 years to become first time builders and we have enjoyed the journey. After 5 years of research and numerous plans (unsuitable!) we walked into the Dante at Woodville. Our immediate impression was “we would be very comfortable in such a home.” With the assistance of… Read more

our SSH custom home specialist we made slight changes and now have the perfect retirement home. The journey would not have been complete without the excellent support of Project Coordinator and the precision and expertise of Supervisor who made sure everything was completed with perfection. Our wonderful home was completed on time and within budget. It is our pleasure to recommend Scott Salisbury Homes. Well planned, comfortable, energy efficient, excellent customer service throughout the build.

Marianne
Marianne
 

Love our renovated space! – The Scott Salisbury team comprises of the most friendly, thorough and efficient professionals who excel at what they do. Their attention to detail and flexibility in accommodating our needs was much appreciated – especially since we were going through the renovation process with a 4-month-old baby! Communication with the site supervisor was… Read more

excellent and matters were attended to promptly, especially during the follow-up maintenance period. The project was also completed within the quoted time which was very welcome.

Now we have much more space for an energetic child, a great outdoor area for lazy summer days and a kitchen that can cope with entertaining the masses. We are living in the home we’ve always wanted and Scott Salisbury Homes helped us achieve this dream. We definitely recommend their services to anyone who just wants to sit back and watch their dreams turn into reality.

Jodie
Jodie2 posts
 

Fantastic job all round – In our house we have 2 dogs, 2 cats, 2 chickens, 1 rabbit, 1 mother in law, 2 pre-school aged children and 2 parents with full time jobs. A renovation on the scale we undertook was a daunting task however the superior project management, communication and consideration of the SS team resulted in a relative stress free experience. Our home has… Read more

transforms from a dark dungeon full of sub-standard fittings and fixtures to a light, open welcome space with a quiet understated air of quality. Our renovation experience realized a dream for us. We now have a home we are proud of and accommodates every one of our very extended family. Thank you, thank you, thank you. Project management, communication, quality, amazing outcome and overall experience.

Mel & David Cant
Mel & David Cant
 

Use Scott Salisbury, they built our dream home and we still love it 3 years later! – Scott Salisbury Homes (SSH) provided us with a very thorough and personalised service in the building of our dream home. We gave SSH our brief of ‘must have’ dot points and their concept designs met every point, including price – which no other builder had done! The designer assigned to us understood our desire to build a uniquely original, yet… Read more

functional home, and he enthusiastically worked with us to achieve the Balinese style we were after. The ultimate question is, would we build with SSH again, and the answer would be a very positive yes! During construction our Building Supervisor provided exceptional customer service and we had ample opportunity to meet him on site and to have access during construction. The end result was well worth the effort. We have some difficulty with the painting contractors but the Building Supervisor addressed all concerns which were in the scope of the contract.

Mrs T
Mrs T3 posts
 

Wonderful company to work with – Thank you to Scott Salisbury Homes for bringing our home renovation dreams to reality. We had renovated our old home some 16 years ago to accommodate a growing family. It had a wow factor at that time, but now it was tired and there were several aspects that either weren’t included at the time or had become impractical. We wanted to establish… Read more

a new parents retreat area and extend an outdoor living and entertainment area. Our starting point was with Salisbury’s, having heard of their fine reputation and admiring their designs. We met with one of Salisbury’s renovations consultants, who was able to translate our thoughts into a picture that matched our dream. Furthermore, he was able to modify our dream to match our budget. We settled confidently with Salisbury’s.

That confidence never waivered through the entire building process, with the site manager ensuring the project was running efficiently and to a high standard of workmanship. The tradesmen employed by Salisbury were all very professional and no trouble to have about the house during construction.

We are delighted with the finished result and extremely impressed with Salisbury’s follow up maintenance program. We have no reservation in recommending Scott Salisbury Homes for any building project. The team were easy to work with and professional

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.