Sealy Posturepedic Elevate

We purchased this mattress to replace our current Sealy mattress that we’d purchased over 20 years previously. Didn’t look at other brands, we’d had such excellent service from our original Sealy we simply walked into the store with the intention… Read more ·  1

of purchasing a new Sealy and, that decision has been vindicated, this new Sealy is every bit as comfortable as the previous mattress. Would definitely recommend Sealy to anyone seeking a quality mattress.

I purchased Hudson mattress in April 2025 It has started to sag ( I weigh 52kg) very uncomfortable feels dense and I wake up sore everyday I dread going to bed . i am now sleeping in the spare room king single mattress (not Sealy) would not recommend this mattress Lost money I could not afford Show details

This mattress is perfect for myself and my husband, we are both sleeping much better and my husband’s back is much improved. It is extremely comfortable and supportive.Love the side walls that don’t sink in and the handles for moving the mattress are very welcome. Show details ·  1

The range of mattresses is simply over whelming ! But this one wasn’t too fancy and was the right level of firmness. It wasn’t bulky like lots of others and is easy to turn around when required and advised by the sales staff. It is comfortable and has little partner disturbance Show details ·  1

You never doubt the quality of a Sealy Posturepedic bed. Plenty of other brands make this claim or that but it is only Sealy that delivers a great product and backs it with a genuine warranty worth having. Show details ·  1

So far, so good. It's been a month now since we took delivery of our new Sealy Kingsize Medium Mattress. Have rotated it twice. No issues getting used to it, comfortable right from the start. Fingers crossed the natural body depressions which occur over time does not leave a mountain ridge between us. Will have to make sure we sleep closer… Read more ·  1

together in the centre of the bed to avoid this. Got 10 years from our last Sealy mattress before replacing.

I purchased the Sealy Elevate Hamlet Plush mattress expecting a comfortable, soft sleep surface. What I received was firmer than my existing medium mattress, completely inconsistent with what Sealy promotes as “plush.” To make matters worse, the mattress began sagging after just a few months, despite following all care instructions, including… Read more

regular rotation.

When I raised this with Sealy, they sent inspectors who told me it was “unlikely” a fault would be found and dismissed the sagging as “normal” — something that absolutely shouldn’t happen with a new, premium mattress.

Sealy’s so-called “solution” was to charge me more money for a replacement I can’t even test, despite admitting it probably wouldn’t fix the problem. No proper resolution. No accountability. No care for customer satisfaction.

Sealy promotes itself as a premium brand, but the way they’ve handled this has been pathetic. I’ll now seek further advice from NSW Fair Trading.

I would never purchase again from Sealy...Save yourself the money, frustration, and physical discomfort — shop elsewhere.

Terrible mattress you just slowly sink into – I was after a firm mattress that you don’t sink into. The salesman at Snooze Ballina assured me that this mattress would be good. I tried it and it did feel good. It was slightly soft and supported my body well. But no one stays on a display mattress in a showroom for hours and the manufacturers know that. Once it had been delivered and I… Read more

was using it for a whole night another story became apparent. After a few hours the mattress gets rather hot under you, this is going to be great in the coming summer months – I don’t think! Also, and more important, you start to slowly sink into the mattress until you are stuck in a sort of trough. You move slightly and you are climbing over a ledge to another level. It is very disturbing and exactly what I wanted to avoid in the first place. One side of the mattress has now become sunken under the top layer. I have slept all over the mattress both top to toe and diagonally, each time after a few hours this sinking occurs. I have not had one good night’s sleep since this mattress arrived and I am getting a backache from this awful mattress. I complained very quickly to Sealy (after only three nights of use) and they came back with some flannel about sending photos of the mattress clearly displaying the indentation. This is impossible because the top layer of foam just slowly springs back and it looks perfectly alright again. The photos will show nothing. I am not impressed and after just a week I am ready to ask for my money back and try to find a decent mattress. I fail to understand why it is not possible to obtain a traditional sprung mattress in Australia any more. They worked well for decades and only over the last few years have they disappeared to be replaced by heavy, badly designed, foam topped mattresses. An old style mattress would be expected to last at least ten years, not less than a week like this abomination.

Sydney V.A – After upgrade from plush to firm it pleasant to use and excellent customer service and support.unfortunately it couldn't achieved to fix the bed have returned to Sealy for Refund Beds Australia Show details

The fact that this mattress is made locally, and therefore contributes to our local economy was an important factor in our final decision. The mattress is so very comfortable. We are very happy with our purchase. Show details ·  1

I didn't buy the most expensive Sealy or for that matter the cheapest. I'm reasonably happy overall but not ecstatic. I find the joins at both the top and bottom of the mattress quite flimsy. I expected more support right to the edges of all 4 sides, top and bottom. Show details ·  1

Best nights sleep in a long time should have renewed the old mattress a long time ago Sleeping better and waking refreshed with more energy not bad for a 65 year old guy Show details

Update after dealing with Sealy Customer Care: After my original review, Sealy replied publicly saying they wanted to “help and investigate further.” Unfortunately, my experience in private messages was the opposite. There were long delays between replies — at one point I had to follow up myself after a week just to ask whether they had even… Read more ·  1

received my response.

When they did reply, I received a long chain of contradictory messages: first saying they could help, then saying they couldn’t, then saying an evaluation was needed, then saying an evaluation wouldn’t change anything, then suggesting I pay extra for a “comfort adjustment,” then telling me to contact the retailer, then offering to close my file. I was also sent a link that did not address my concerns in any meaningful way.

At no point did I receive clear guidance or genuine support, despite explaining that I am in significant pain every night and that the mattress has never felt firm from the first night.

I answered every question they asked, provided all details, and tried to work with them in good faith. Instead, I was left feeling dismissed, confused, and emotionally exhausted.

The mattress still causes me pain, and I still have no real resolution.

I’m sharing this update so others know what to expect if they need after‑sales support.

I originally had a tontine firm mattress but it started to sag, I need these for my severe back pain also shoulders. With my sealy firm it doesn't seem as firm as the other, and I am not sure what is going on, I still have my pain in the lower back, I am having trouble trying to work this out, I am not sure it is what it is suppose to be?

We had reached the stage in life where a new bed and mattress was needed. We discussed the various merits of different brands and made our decision with the expectation that our neck (wife) and back (self) problems would be finally eased and we were ever so grateful to find they were - beyond our expectations!! We are happy with the product and the salesman for demonstrating his confidence in the product Show details ·  1

Recently bought a Sealy Posturepedic mattress and I’m sleeping better than ever. Great back support, no partner disturbance, and top-notch quality. Definitely worth it! Show details ·  1

Very comfortable bed once worn in. Definitely has helped to align my back better. Took a few weeks to get used to it and wear the bed in to get to a comfortable stage which is apparently a normal thing with any new bed mattress. Show details ·  1

Goldilocks should have used Sealy’s Mattress Selector. I went through simple questions to determine which mattress I should buy. Luckily I found the exact match locally. I think it was one of the fastest purchases I’ve ever made of a mattress. It was comfortable right from the start. I’m enjoying it every night. Can’t believe Sealy got it right from the start and no bed hopping or bears were involved!!! Show details ·  1

We previously owned a Sealy Posturepedic mattress and were happy to purchase another. We are very happy with the comfort and appreciated the reduced purchase price. Show details ·  1

These King singles are easier to turn for us oldies. However, they were firmer than the full mattress we tried in store. We thought about it for a few nights, put on a topper and we’re now quite happy. We are sure that the firmer surface should be good for posture. Show details ·  1

While comfortable enough and has reduced my back pain issues, it is higher than my previous mattress making getting in & out of bed more of an issue and with not being able to flip it, only turn it, I don't expect it will last as long as my last mattress. Show details

The mattress that I purchased has been very comfortable & great to sleep on. My old mattress was starting to give me back aches all the time, but with this mattress I have slept better than I have for a long time. So far after a year of sleeping on it every night, the firmness is still very much there considering it is only a single mattress. It's not like I can shift where I sleep so that the mattress can wear out evenly. Show details ·  1

Best sleep in many years – What a beautiful mattress. It's firm, comfortable and I have no sore spots in the mornings, after sleeping like a log. I like the height of it too, I literally glide off the bed into my first stride with no aches and pains. I truly recommend this product and I'll be purchasing more of this product for revamped bedrooms. Show details ·  1