Sealy Posturepedic Luxury
Verified78 reviews
- Side
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- Back
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- Front
- I never got used to it!
- Soft
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- Medium
Sealy makes you sick AVOID at your own peril!! – The smell made my wife, 1 yr old baby and me very sick. We all went to the doctors multiple times and could not get a diagnosis other than heart palpitations and aggressive constant dry coughing which only occurred for us at night of which results came back negative for any virus/ bacteria infection. We took the brand new Sealy bed off our base… Read more
and into another room and shut the door as we luckily kept our old bed in storage we put it back on our bed base. LITERALLY within the hour all our coughing had stopped including our baby and everyone had the best night sleep ever. Our bodies immune systems were so tortured and we were obviously all so exhausted from the toxic smell of the new Sealy mattress that we were seriously getting sick, our 1 year old boy was the biggest concern and it was within a half an hour of the mattress leaving the room and the smell clearing that his persistent cough that he had for over 4 weeks has completely stopped as did ours. We were so worried about him and yet ima ire Sealy would never own up to the toxic “off gassing” they claim as a normal occurrence in the way they make beds as cheaply as possible. Shame on you Sealy. Shame shame. You are the next Phillip Morris and it’s only a matter of time. Oh and another more trivial yet unbelievable fact is that is was lumpy all over, why make a product that does this to humans??? It blows my mind.
They don’t honour their 10 year guarantee – We began having really sore backs, and once sleeping on the floor in the living room, we attributed it to the mattress. It was sagging in the middle (this could be easily felt). We went ahead to purchase a new mattress with great disappointment, as the $3000 only lasted us about 3 years. At the till, the salesman suggested we contact Seally… Read more
customer service team as a mattress shouldn’t be so bad after 3 years. So we did.
They sent someone out 6 weeks later, to roll on the bed from one side to the next. He declared that there’s nothing wrong with the mattress and any sagging is within norm if sagging (up to 3.5cm). Nothing to be done and it was a huge waste of our time.
Trust me that we didn’t spend $3780 on a new mattress for no reason, but clearly, nothing wrong with it according to them!
Very disappointing! Don’t fall for their 10 year guarantee statement!
Hello Shainee, Thank you for your feedback. We would like… Read more (+1 reply)
Positive reviews
love it – Love love it we had comfortable as worth the money. Back feels great probably wont go anything else. 10 year's warranty inlove inlove ............................*******************.................... Enjoy it you wont regret it Show reply
Love this bed – We bought a Posturepedic Luxury Collection bed several years ago and have been very happy with it. After testing a few beds in stores, we settled on a medium firm feel, and it has been great. I wanted wool in the upholstery, and that's been a really nice feature. We have recently replaced it with a new Sealy Posturepedic because we wanted a… Read more
King size bed in our new bedroom. However, this mattress lives on as a very popular guest bed. Supportive and good value
My Sealy Posturepedic bed is extremely comfortable! – I have had my Sealy Posturepedic queen size bed for a few years now, and it is still as comfortable as the day i bought it. I love going to bed at night and never wake up in pain or discomfort from the bed. Would totally recommend Sealy beds to anyone considering buying one! good warranty, very comfortable bed with good support
Negative reviews
Worst waste of money yet – Our mattress is less than 6 months old. It's a Sealy Mornington. It sags already on one side and there is a gaping bulge out the side. The sag measures 4 inches when I (170 pounds) lay on it and 2 inches when no weight is on the mattress. Sealy will not honour their "no-sag" warranty and yet the mattress has been bulging and sagging since about… Read more
month 2! We were told it is a new model and maybe that is the problem-should have tested it more-perhaps with people sleeping on them!
Hi Gigi, we are sorry to hear about your concerns. Can you… Read more
Don't buy this bed – We bought a Sealey Posturepefic and after a few years the very high pillowtop started sagging where my husband and I were sleeping. Sealey took it back - we were without a bed for a month while they repaired it- then we got it back. It was like new. Now a few years later it has happened again. These pillow top beds are a bad idea. The sagging is… Read more
extremely uncomfortable. And the mattress cannot be rotated. They offer a 10 year guarantee and just as well because the bed does not last more than a few years.
Hi Yve, thanks for sharing your feedback. We are sorry to… Read more
Dissatisfied – I to purchased a sealy luxury soft touch. And the mattress formed a ridge in the middle, I will never buy this brand again we purchased only the matresses from Harvey Norman and the ridge formed only a couple of years after we purchased it. Very very disappointing. We have put up with it for years, We are purchasing a new mattress now as we can afford it, And couldn't before. Show details
Hi there, we are sorry to hear about your experience. Have… Read more
Recent reviews
Had it for 3.5 years , love it – 5/5 All good here 3 years on Just the right firmness No sagging Good sleep No back pains Will buy a new sealy again Show details · 1
Very poor – Same here. Also a expensive bed, also half price at time of purchase. Absolutely dud> No support, lumpy. Falling apart after 12 months. No response from Harvey Norman in setting into motion a response. Very poor service.
Best quality mattress for your neck and spine – Working in I.T. I'm at a desk Monday-Friday and for a number of years neck and back pain was starting to bother me more and more often. I took the recommendation of a friend to replace my bed. Not knowing too much about mattresses, I was making my decision on comfort and quality of the manufacturing. After lying down on a number of beds, my top 3… Read more
were all Sealy. I went with a medium cushion top mattress which just seemed to hold my spine in perfect alignment. I couldn't be happier with my purchase! I am finding that each nights sleep is more restorative and I wake up feeling much less tension than previously. A complete bonus was the ensemble base I got as part of the package which uses a great fabric with very clean and modern embroidered lines. It's an excellent piece of furniture, looks great in my bedroom and it's built to last.
Never slept better – I purchased a Sealy mattress earlier in the year and I've been so happy I decided to buy another for our spare room. We tested it out last night and its everything we've come to expect from Sealy. Firm, sturdy and great support for both my girlfriend and I. This one is so good I'm considering swapping it over with the one in our bedroom!
Why did I wait so long??? – I bought my first new bed in about 15yrs a couple of weeks ago. I didn't think there was anything wrong with my old bed - until I slept in the new bed!! The support and comfort are amazing. I spend all day sitting at the computer so by the end of the day I am stiff and sore and it was getting to the stage where that wasn't going away, but a few… Read more
nights on the new bed and I am starting the day with much less stiffness and soreness and I reckon after a few more sleeps it'll go all together. I can't wait to go to bed at night!!!
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back pain, impressions on mattress very poor quality – Bought a Posturepedic Oasis (luxury Collection) abouyt 4 years ago now. My partner and i in the last 6-8 months are waking up with chronic back pain, i am now sleeping on the lounge its that bad. Sealy wont do anything as the impressions are not over there 32mm threshold that they claim is a warranty issue. I will never buy another Sealy again. I… Read more
am throwing the Australian consumer Guarantee at them to try to get them to replace it as i have had enough.
Sealy Posturpedic Luxury Hotel??? – I hear ya. Mine developed my body shaped divit in a matter of 3 months time. I am still sleeping on it currently but I have to fold up a thick blanket and place it in the divet in order to sleep on it flat. I am a stomach sleeper as well which means that the divit creates a really painful sleeping experience especially after my head is elevated on… Read more
my pillow which of course puts my entire body into even more of awkward bend. Simply ridiculous if you ask me. It also creaks like crazy now & sounds like at any moment a bunch of the springs are going to pop through the mattress making that sound that you might hear if that happened in a cartoon. Sealy posturpedic luxury hotel series my. The worst thing I have ever slept on without a doubt. nothing Body divit after 3 months time
Bad, mattress bad – This mattress (luxury collection, biltmore firm) is about 6 years old. It's really disappointing that in approximately 5 years it has deteriorated to such an extent that it needed to be replaced. Everyday we woke up with sore backs. Elsewhere other customers have described it as sleeping in a ditch. It is so true! You roll into a dip, which… Read more
provides no support. It was outrageously expensive and hasn't lasted and caused us pain. We are young, fit and no where near overweight. Will never buy sealy ever again.
Horrible(can't get comfortable)hot, sweaty, lumpy, breathing problems – First mattress in 40 years of marriage I cannot sleep on( have resorted to sleeping tablets to get a good nights sleep on this mattress) my husband has no problems(he takes sleeping tablets and is on oxygen anyway) bought our first" modern and brand new technology mattress"- Nov 2013. Could not lift it to put sheets on, let alone turn it every few… Read more
weeks. Put up with it for 2 months(starting to have issues with heated mattress, waking up sweating, I mean dripping in it) I went back to supplier, he was very good and gave us another one( at extra cost, of course) no better other than slightly lighter. Great in winter time, did not have to use an electric blanket. Also, has anyone had breathing problems, have noticed in the 12 months we have had this mattress, I have irregular heart rhythm? I sleep in the spare room on the orthopedicmatresses(I wish we had bought one for our queen size bed) the salesman did a good job to convince us for this Sealy. All crap, never slept on such a bad mattress in the 63 yrs of my life. Stop using all this foam and pesticides and go back to springs, make mattresses lighter, not heavier and let the mattresses "BREATHE" for gods sake.
Uncomfortable and Bed has Sunk in the Middle Already – Very disappointed in this mattress. First time buying a Sealy bed and after paying a lot of money for it, the mattress has sunk in the middle already after only a few years and is hard. I am light in the weight department and find that every time I am rolling over I am falling into a 'ditch' in the middle of the bed. I am also now experiencing… Read more
lower back pain which my physiotherapist has said is probably caused by the bed.
Back to Sleepmaker I think as I find these last the 10 years they are guaranteed.
Don't Buy It – Have had a Sealy Silken Luxury KS ensemble for three months. Both sides have sunk considerably with a great mound in the middle that feels like sleeping on the side of a hill. After having had a Posturepedic for 30 years that was fantastic, this bed is a huge disappointment. Paid $3100 and this bed is rubbish.
Ridge down the centre is hard as rocks – We owned a QS sealy posture pedic for about 20 years, until it needed replacement. Having had such a good bed, we opted for a KS version. The salesman shied us that it was actually two bases with a mattress on top - he said because one base would be too big and heavy yo lift, transport and install. What we didn't appreciate was that this was… Read more
cause a hard ridge down the centre of the bed (no sleeping together now), and each side acts like a single bed. But worse, each side is showing bad sagging after we have had the bed for only two months. With no money to replace it, we are stuck for another fw years. VERY disappointed.
We are sorry to hear about your issue, and would appreciate… Read more
Dont even consider Sealy – We purchased a top of line sealy mattress and base retails $5995 and in just a few months it became a issue with poor support yet to make a claim Sealy requested a service fee that would be refunded if it was a manufacturing fault and that the depressions were greater than their company policy requirements. The unit was recommended to us by 2… Read more
Sealy reps the mattress did go back to the factory with the reply that the foam was oversized however since receiving the repaired job back its still not what i would expect as a repair well done the mattress still has some high and low sections and was just a total waste of good of good money.
My rating of this is 1 star out of 5
Great choice for a constant sore back – I'm 35 and have had a bad back for quite a few years now. Our old matress was a softer type plush pillowtop that ended up going really concave after 3-4 years and changed my symptoms. At first I had lower back pain which switched to pain between the shoulder blades that woke me up after half a nights sleep, every night!! I was wondering what the… Read more · 3
hell was going on until I couldn't take anymore. We went in and layed on a few matresses, the salesman showed us the spring system on the Luxury Sealey which looked impressive and we found it the most supportive of the lot we tried. 1-week in, back soreness gone..{!} The first and second nights I woke with funny tension in the lower back but I think that was because my spine was adjusting to sleeping in the right position after years of matress abuse. My Wife loves it too, even though she never suffered any problems with the last but admitted it did feel a little wrong.
My advice as a back pain sufferer? Get your posture and lifting right. Keep your weight under control because if you're too fat finding the right matress to conform to your curvature isn't going to be a walk in the park and you can't really blame a matress. And buy this matress! I'm a rather normal weight, not fat but a little bit of a beer gut and the firmer matresss works wonders. Zero pain now and can sleep all night long :) Thanks Sealy!
I'm beginning to wonder if all the bad reviews are from matress competitors.. ?Seems extremely odd to me Everything Nothing
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Never buy a Seally – Just like all the other rebiews Bad bad bad! Worse purchase ever we wake up every morning sore stiff and grumpy from horrible Sleep We only had it 3 months and we started noticing the change Seally are very smart on how the cover there A..s on warranty ect I wish we read reviews before shopping at Harvey Norman (who wanted nothing to do with us once they got there money from us)
Hi Trish, We are sorry to hear that you are not happy with… Read more (+2 replies)
Sealy Posturepedic Mattress - Tiffany Cushion – Advise staying away from all things Sealy Posturepedic. Unacceptable sagging occurred within months. This is not a fault that can be fixed it is just bad quality in the first place. Refund required but unable to get even though consumers supposedly have rights - we do not. Direct retailer closed and Franchiser and Manufacturer just keep passing… Read more
the buck. Nothing good about it Sagging to unacceptable degree, no accountability from retailer or manufacturer
We are sorry to hear that you are not happy with your… Read more (+3 replies)
Con Artists – My elderly parents purchased their Sealy Silken Luxury Plush bed at the end of 2013 and I am writing this on their behalf. This bed was very expensive and purchased from Harvey Norman. The difference in the bed was noticeable immediately with the bed being uneven with waves and dips despite being rotated around. Harvey Norman was contacted and… Read more
referred the complaint to the Sealy Customer Care team immediately but it took quite a while for someone to come look at it and they only did so because it was at their convenience because they were staying at their holiday home. He was all talk and no action. Didn't even measure the bed up at the worst end and said that they needed to lay in the middle of the bed to even it out, give it 6 months and if the issue persists then contact the Customer Care Team again. He would then take the bed away for a week and add extra padding added to even it out. They complained again and requested that this be replaced at it is still under warranty. Sealy will not honour this and will only add more materials to this. My understanding of warranties are that they have to be honoured if the goods are faulty with a replacement or a refund. If this issue is not resolved we will be following this up with Consumer Affairs and or Today Tonight as it seems to be a common problem with your products which is obvious by the amount of complaints on this website, a replacement bed would no doubt encounter the same problems. Nothing Expesnive, bad customer service, faulty product
Thanks Ju5, I will read and follow up. Harvey Norman so far have wanted nothing more to do with it but will push the issue.
A complete waste of money – I purchased the best, with a 10 year warranty BUT only when I complained did I find out the 10 year warranty is a unilateral decision by Sealy with little consequence to the customer. I was told that a lump is a natural consequence of latex. When I asked if suppliers were aware of this fact they agreed that it was not in any information provided… Read more
with the bed supplied to the retailers, and therefore the public were not made aware of this so called 'natural consequence' but were mislead by the purported security of a 10 year warranty. The first 2 years were enjoyable. After that, a lump started to appear right down the centre of the bed. It was uncomfortable. Sealy refused to recognise the guarantee stating the lump was with an acceptable height. I could go on and I . Sleeping with a partner and a lump from head to toe down the centre is not acceptable. Don't waste your money!.
Hello Rosemary. Please contact the Sealy Customer Care team… Read more (+4 replies)
Not too bad – I have had this mattress for approximately six months and I find it quite comfortable. Although I will agree with some other reviewers in the mattress does seem to absorb heat! I thought it was the mattress protector I bought so I removed that for a few weeks but the problem remained. I noticed it in particular after I got up in the middle of the… Read more
night and when I returned to bed, the area I was laying was abnormally warm. This mattress would be great for anyone who lives in a place where it snows............ a lot................. or where the yearly average overnight temperature is less than 10 degrees C. Otherwise for people like me who lives where the summer temperature can hover around the mid to high 20s overnight, it can be a little uncomfortable. Fairly comfortable Holds body heat too effectively.
Have been very happy with mattress – We bought an SP Luxury double bed mattress nearly ten years ago for an antique iron frame bed, to rest on slats. My wife and I have found it very comfortable, no hammock indentations, no ridges. When we travel we can't wait to get back to the comfort of our own bed. Must say I've been surprised at so much negative comment. Perhaps we just lucky to get a mattress without problems. Very comfortable, enjoy good sleep.
Saggy Baggy bed that I can't sleep on – I bought a Sealy Luxury bed and had so many problems with my shoulder dipping into the bed over the middle bit of the mattress which has extra padding. I ended up getting the mattress replaced only to pay even more and end up with a worse problem with the next one which cost me around $5000. Like other reviewers, i feel like a complete fool… Read more
spending so much on a mattress which is now in my spare room. It has also hurt my back badly. I'm scared to start another argument with Sealy as I found the customer service last time so awful I ended up writing directly to the CEO to complain. I would never buy one of these beds again - ever!
It developed an indent where my shoulder was and hurt my back.
I support your comments wholeheartedly.
Very disappointed – For a mattress that was worth $6000 this has been one of the most disappointing purchases I've ever made. After approximately four months the gel top gave way and there were big lumps and ridges in the bed. This was obviously a major manufacturing fault and I wanted the mattress replaced. Sealy on the other hand completely dismissed this, and… Read more
agreed that it was a manufacturing defect but I was not entitled to a replacement, but they would replace the top only. The product is of very poor quality and their customer service is even worse. I wish that i would have read these reviews before purchase to save all the distress that this caused. I will never buy another Sealy, and I make sure I tell as many people as I can of my experience.
Hello K220. We are sorry to hear this. Sealy does have a… Read more (+1 reply)
Roasted marshmallow – I got this bed just before winter and totally loved it until winter ended. As soon as its above 13 degrees at night its way too hot. I tried egyptian sheets, a jumbuck wool underlay, a coolmax underlay, a gel mat.... None of this worked. I went back to forty winks and told them about it and eventually they took me out the back and offered me this… Read more
latex thing as a summer bed. No way am I ever buying man made synthetic &$@% again. I went and got a $400 wool futon to use for half the year instead. I read these reviews the night I got the bed. I went back into forty winks and told them and they said "but we only have pillow tops here." that is bs. When I went back a year later and told another guy about it he showed me the ones that arent pillow tops. All I can say is that capitalist society has gone nuts to make something so hot and to keep selling it. Im glad I got it on sale.
Update (03/10/2013):
Thanks for your response below Sealy, I did swap it to a Tokyo "firm" pillow top the night I read the reviews. I dont think the heat is a personal issue as the other 80 or so reviews below me say. It was the heat giving me bacterial infections which urged me to get another futon. Im glad you guys have noticed these reviews for market research of your product however. Nice in winter, dont need an electric blanket Boiling in summer, like a melting cooked marshmallow
Hello. Pillow top ultra plush beds retain more heat than… Read more
Never ever buy a Sealy Posturepedic King size matrtess – We purchased a king size Posturepedic Sealy mattress, after only 2 months a large hump has developed down the centre and we wake up with back aches daily. The body impressions are so uncomfortable. This top pillow is made of a very uncomfortable material that makes you sweat the hole night, is unbelievable. Sealy are clearly ignoring the complaints!!! Bad quality, expensive and fake warranty
Same thing happened to us within similar time frames after paying $5000 on sale it was reduced from $8899 at Myers...
I felt like I could just fall asleep – It's sometimes hard to tell what a bed is going to be like when lying on it in a shop. Fortunately our daughter bought one 2 years ago, loved it and couldn't recommend the Posturepedic highly enough to us. We took her advice and can't believe how comfortable our new bed is. Thank you Sealy, comfort, uniform support, value for money
Sealy Posturepedic Limited Edition Luxury Collection Royal Slumber - Ok for the price – Sealy Posturepedic Limited Edition Luxury Collection Royal Slumber - Ok for the price of $120 from the local St Vinnies. The bed is quite comfortable, the pillow top is definitely more comfortable than foam mattresses or sprung-ridden non pillow top mattresses. Although I did have to work through a worn in groove from the previous owner, but… Read more
even that has gone now..
Perhaps other people not happy with the mattress should try a foam mattress, and then experience the Sealy Posturepedic Limited Edition Luxury Collection Royal Slumber. I can assure you it is quite comfortable in comparison! Value for price pre-warn groove by previous owner
Horrible – The bed has large sunken pockets extremly uncomfortable and uneven After three years we finally replaced with omf worst quality
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