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Service Central

Service Central

 Verified
Service Central
2.7

89 reviews

Positive vs Negative
42%7%51%
User Type
  • I did work for someone
  •  · 
  • I posted a job
  •  · 
  • I only browsed the website / app
Transparency ?
1.7
89 reviews
1 John  · Job Leads and Customer Service – Terrible. Worst service you can possibly imagine. They charge like a wounded bull, but give nothing in return
5 Paul  · Great platform! – Service Central is highly recommended! Great for tradesmen and customers to connect! Staff are friendly and the website is easy to use.
5 Itsalann  · Excellent services – I used service central a few times. Great customer service and I found a cleaner within 2 hours. 5 stars ⭐ recommended site
5 Michael  · Excellent – We have been using service central for years now they have been great and they are very reliable. Great system.
1 craig  · never again – got a painting job done.ratbags.never use service central again.never complained at the time because they knew where l lived.moved house
3 Tracey  · Can be a hornets nest – I have had tradesmen who respond to the job but don't contact me, expensive quotes or rude and pushy tradesmen.
shuhan
shuhanWA
  Verified

service so slowly – I confirmed your quotation and paied on 24,Feb. Would you please find out the remitance copy attached? But I haven't any reply from your company. Also I sent the inf. to you email address twices. I am very sad, no any reply from your company. Show details

Tezza
TezzaVIC
 

Beware of the SHONKY boys ! Repair did not happen ! Outrageous Call Out charges! – Did not perform the task requested - had no idea how to work on the appliance they professed to be expert and lied that they were the chosen Repairers and represented the manufacturing company Show details

darren fisher
darren fisherVIC
 

unprecedented poor on every front – i have been with s/c for years now, I got suckered into paying 4000k for guaranteed 70000k worth off work in less than 6months I was told, I said there is no way , however after a million phone calls I agreed, well it wasn't long after that s/c got bought out by trading post, then the lack off leads got worse to maybe one every few months, after… Read more

I rang many many times,i finally got an answer, what they did is close all accounts like mine,[illegally] and you had to rejoin at a cost per month, after arguing for many months to many different overseas callcentre imployees, I got sick off it and rang ,ombudsman[no go as it was business on business] same for small business vic[no go not interested as s/c was reg overseas] consumer affairs, same answer, I persisted and got onto small business pollution in Canberra[don't no how] they ewere livid and s/c was to reuinstate my busness as it ws illegall to do etc etc etc, s/c didso ,but quickly went back to the no leads routine, I then got a new [after many] account manager , after some time of not getting anywhere, we discused , going to premium, [at approx. 50 per month] and that will keep s/c happy and then we will reintroduce the original deal, that to this day is to be honoured, as it is still current, well not long and that also failed , to the point that every month I cannot login to my account, after many repeated emails to have them fix it, I still cannot log in to this day, now this is long and brief but I can go on forever, not happy

September 2nd 2020 Update: why cannot they listen to directions

after many times asking trading post not to charge my account , they keep trying, I informed them that if they proceed and are successful it was done against my will, and will be deemed as theft, and I will take action to retrieve, but I cannot send emails, or even get hold off my so called account manager, I have been telling them for months

Positive reviews

Sam C.
Sam C.5 posts
 

Great to work with! – We have been with Service Central for a number of years since the previous management. The culture of looking after their customers is immaculate to say the least.We are definitely a very happy customer. Thumbs up to Fred our account manager as well. Very dedicated and humble personality. Pleasure to deal with always! Show details

CREED PTY LTD
CREED PTY LTD
 

Very happy with Service Central service – We are very happy with Service Central service. Our rep is very good at keeping us in the loop and for getting back to us quickly. Great work

Karl k
Karl k
 

It’s incredible service – Service Crntral it’s very good way to get more work the very friendly and very helpful and they are incredible I get a lot of work through them the very honest oh advise everyone to go with them

Negative reviews

Paech, S
Paech, SVIC2 posts
 

Don't be fooled!!! – Any money you pay Service Central WILL NOT add any value to your business, nor will you see a proportionate return! Do your self a favour and avoid stress and heartache. Edit: I can now add that Service Central will continue to bill you even after you've canceled you membership and will ignore any correspondence from you to them. They are owned by The Trading Post and they also ignore any correspondence. Show details

jon
jonNSW
  Verified

dodgy sales people sucking you in – total scam sales people promise you the world saying there is 80 -100 thousand dollars worth of unclaimed work in my field/trade , signed up for 1 year and absolutely no job leads and if there is work, its somewhere out of the metropolitan area or job is not worth doing , there are very good at selling a dream focusing on vulnerable tradies… Read more

, most of the jobs posted are interstate or in areas unheard of ,be weary they have your credit card details on file and charge monthly if you get their monthly plan .... obviously they lock you into a contact that you cant get out off , the only way out is legal action.. i ve tried emailing them and emails bounce back ...ive heard this company is based in malaysia also invoices have no abn attached to them ,and state tradingpost.com but their website only works as tradingpost.com.au... some dodgy operation happening here... i would walk away .

Tref M.
Tref M.VIC2 posts
 

Absoulte Rip Off for Businesses!! – We were approached by Service Central with a job offer, we were given the job uncontested by any other company, we were then told if we paid an annual fee for their service, we would get lots of leads and work! The end result was that after paying their annual fee for leads and future work, we never saw another lead come our way for the following… Read more

12 month period. Service Central is a total waste of time and don't throw your money away with this company, poor customer service and only look after their own interests!

Recent reviews

Fabian
FabianVIC11 posts
 

promise world get nothing – we were with them for around 13 months paying 400 plus a month got 3 leads sent many emails did not get response. when i stopped payment then the calls started . when you converse with idiots that have no idea well no more said keep away with the longest berth you can

Michael
Michael4 posts
 

Dodgy tactics – They sign your business up without consent, i wouldn’t recommend any tradey to pay for this service Lots of tire kickers and time wasting customers unfortunately Stay away from service central

Johhny
Johhny4 posts
 

Buyer beware – I was with Service Central in 2014 was quite good the sales staff were very busy and committed to gaining top ranking on google however after a year or so their ranking started to slip and so did the job leads. I was contacted by the new owners yesterday offering me free website free this free that plus steak knives for $1500 stating that the… Read more

tradingpost had just purchased the website / business and I would be an Ambassador?? I see the business was actually purchased back in 2016 ?? I didn't receive the promised email today and the operator seemed disinterested when I didn't give her my credit card details for payment on the spot?? I will give them a wide berth now as they seem desperate and their google ranking is low which is where they generate 90 % of their leads so beware of paying upfront for this or any website company offering unlimited work leads bit of a scam.

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Ahmadi
Ahmadi
 

That's ok but no more job coming up – But service central really looking good after costumer . But the job is not enough for tradies to keep being busy thank

Tony T
Tony T
 

The service is ok but could be better if jobs were constant and in the south eastern suburbs. And wo – The service is ok but can be improved with sending jobs applicable to the services i provide and in the vicinity of the area that i have choosen. More customer service and feedback would be good.

Ann
Ann
 

If you are a business dont sign up – Not worth the money spent $2400 and only job $200 in value of jobs in the past 12mths. They promise jobs but don't deliver.

Ingo
Ingo
 

Dont get talked into it – They try to sell you as fast as possible with lies upon lies. They promise there are 100 of jobs in your area . Total bull. if you pay with credit card get it back from your card provider . We got a full refund !!!

Jerry
Jerry
 

Great job leads – Highly recommended tradie platform! Have been getting great job leads and worth my registering fees! Job leads are free, reliable and are from legit contacts. Also got many referrals from those contacts. Thank you. - Jerry Lenkiewicz - Amazing Appliance Repair.

FRED
FRED
 

Superb – I m so glad that I've connected to you guys.You guys have such a good links. From the first day, I joined you guys I m getting very good and reliable jobs. Thank you .Highly recommended to everyone.God bless you.

Peter
Peter
 

Worst company to deal with – We payed $4800 for $98000 worth of work. Service central have not kept there side of the bargain they lack integrity and didn't consider and honor there agreement i am very disappointed how things have come to this. They don't return emails they have moved overseas there is nothing any one can do Be aware from them.

Prem
Prem
 

Good Job Leads – I have been with Service Central for the past 2 years. Job leads are consistent and I am happy with the services provided. Prem- Smartec Australia.

Eric01
Eric01VIC8 posts
 

Rather put my money in a poker machine as more chance of getting some money back – We paid just under $2000 for $20,000 worth of work and 3 years into it we have only got $600 of work, they tell me i am getting 50 leads a week , when in fact i lucky to see 20 in a year , and try ask for my money back and get told NO , they are thieves

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Michael
Michael
 

Dont sign up as a Tradesman – I signed up for 6 months thinking it was going to be exactly what the overseas caller had told me "a surplus of jobs" in your field (electrician) . Instead it was actually a lack of jobs ,I called up and complained but they didn't really do anything they just kept saying the jobs would pick up ,they it never did ... experience has left a sour taste in my mouth

Andrew M
Andrew M30 posts
 

Completely useless ... tradies disliked the site, and now seem to have abandoned it completely – For homeowners, this was an excellent service many years ago when it first started. We found lots of good tradies. However, tradies hated it, because the charges were so high and lacking in transparency. Some tradies said they were being charged $5,000 to use the site, while others were being charged less than half that. EVERY tradie I… Read more

spoke to said it was a waste of money, as the fees they paid never covered the jobs received. I really felt for those tradies, as they all felt they had been scammed.

Fast forward to 2017 and I think the tradies have abandoned it completely. In the last 12-18 months we have posted about ten jobs in two cities (for painters, plumbers, bricklayers, etc) and received not a single bid for any!

We won't be wasting our time on the site ever again.

Mark
Mark24 posts
 

Looks Like This Website Has Been Abandoned – I have been a Tradie on Service Central for about 2 years. In the beginning, it was okay. Job leads were low, but I did make some money. Now I get nothing. When you ring these people, they don't answer the phone. When you email, there is no response. This website doesn't even appear prominently in Google searches anymore. Looks like the… Read more

managers have abandoned this website and moved on to another, or maybe just gone out of business.

BE AWARE - Trading Post own Service Central. Both companies are a disgrace. Stay away from Service Central and stay away from Trading Post.

STEW
STEW
 

Big Con – I paid $ 4,400 for my business to be listed with service central and have not received one job in the 3 year I have been with them .. Huge rip-off and they don't get back to you after calling them several times , tradies do not use this company as they take your money and give you nothing.

Pd off big time
Pd off big time59 posts
 

This was a Oncer for Me – I expected a tradesperson from my area but instead got one from 1/2 an hour. He did not properly diagnose the problem or fix it. He worked on my dishwasher and knew the problem was intermittent. He took my money, gave no receipt. I would not recommend this service. I gave feedback to service central and they gave me his response. I am… Read more

wondering if they gave the tradesman my feedback without my permission. There is a safety aspect here as I have no idea who he was. He gave no receipt, I only have a phone number. This concerns me and I have told Service central this. This review asks for proof of purchase, but obviously I have nothing. As one other reviewer said these are not tradesman of the calibre you would wish for.

Roy
Roy
 

They are thieves!! – They came, took our oven door away for repair and $400.00 and GOODBYE! We have been unable to find them again, and we cannot get our oven door back either.

Brandon
Brandon
 

Tradesmen? – i dont think these are the kind of people I'd like to work on my next property, honestly i dont really think they're good enough or polite enough. would not recommend...

mary leary
mary learyVIC8 posts
 

Be Careful Promise World Take Money Goodbye – We paid 2000 and have done 2 jobs in almost 3 years. All we get is Friday funnies and when we enquirer in what the hell is going on deafness falls upon us. This was the greatest waste of money I have spent in 30 years and if you are looking at using them do me a favor give the money to the children hospital at least it is helping the kids. We… Read more

give always to them and I get better satisfaction then I get from this inept shambolic and dodgy business.

Beware!

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