Beware of the SHONKY boys ! Repair did not happen ! Outrageous Call Out charges!
Did not perform the task requested - had no idea how to work on the appliance they professed to be expert and lied that they were the chosen
Repairers and represented the manufacturing company
unprecedented poor on every front
i have been with s/c for years now, I got suckered into paying 4000k for guaranteed 70000k worth off work in less than 6months I was told, I said there is no way , however after a million phone calls I agreed, well it wasn't long after that s/c got bought out by trading post, then the lack off leads got worse to maybe one every few months, after I rang many many times,i finally got an answer, what they did is close all accounts like mine,[illegally] and you had to rejoin at a cost per month, after arguing for many months to many different ove...rseas callcentre imployees, I got sick off it and rang ,ombudsman[no go as it was business on business] same for small business vic[no go not interested as s/c was reg overseas] consumer affairs, same answer, I persisted and got onto small business pollution in Canberra[don't no how] they ewere livid and s/c was to reuinstate my busness as it ws illegall to do etc etc etc, s/c didso ,but quickly went back to the no leads routine, I then got a new [after many] account manager , after some time of not getting anywhere, we discused , going to premium, [at approx. 50 per month] and that will keep s/c happy and then we will reintroduce the original deal, that to this day is to be honoured, as it is still current, well not long and that also failed , to the point that every month I cannot login to my account, after many repeated emails to have them fix it, I still cannot log in to this day, now this is long and brief but I can go on forever, not happy September 2nd 2020 Update: why cannot they listen to directions after many times asking trading post not to charge my account , they keep trying, I informed them that if they proceed and are successful it was done against my will, and will be deemed as theft, and I will take action to retrieve, but I cannot send emails, or even get hold off my so called account manager, I have been telling them for months
Don't be fooled!!!
Any money you pay Service Central WILL NOT add any value to your business, nor will you see a proportionate return! Do your self a favour and avoid stress and heartache.
Edit: I can now add that Service Central will continue to bill you even after you've canceled you membership and will ignore any correspondence from you to them. They are owned by The Trading Post and they also ignore any correspondence.
- Verified customer
dodgy sales people sucking you in
total scam sales people promise you the world saying there is 80 -100 thousand dollars worth of unclaimed work in my field/trade , signed up for 1 year and absolutely no job leads and if there is work, its somewhere out of the metropolitan area or job is not worth doing , there are very good at selling a dream focusing on vulnerable tradies , most of the jobs posted are interstate or in areas unheard of ,be weary they have your credit card details on file and charge monthly if you get their monthly plan .... obviously they lock you into...a contact that you cant get out off , the only way out is legal action.. i ve tried emailing them and emails bounce back ...ive heard this company is based in malaysia also invoices have no abn attached to them ,and state tradingpost.com but their website only works as tradingpost.com.au... some dodgy operation happening here... i would walk away .
Absoulte Rip Off for Businesses!!
We were approached by Service Central with a job offer, we were given the job uncontested by any other company, we were then told if we paid an annual fee for their service, we would get lots of leads and work!
The end result was that after paying their annual fee for leads and future work, we never saw another lead come our way for the following 12 month period.
Service Central is a total waste of time and don't throw your money away with this company, poor customer service and only look after their own interests!
Great to work with!
We have been with Service Central for a number of years since the previous management. The culture of looking after their customers is immaculate to say the least.We are definitely a very happy customer. Thumbs up to Fred our account manager as well. Very dedicated and humble personality. Pleasure to deal with always!
Job Leads and Customer Service
I have been with Service Central for a few years now, and generally found them pretty good. If I call, I get a response back within 24 hours or same day. With every business there is always room for improvement,. But these people do better than the headaches got from some other online platforms such as Hi Pages, Service Seeking and One Flare.
promise world get nothing
we were with them for around 13 months paying 400 plus a month got 3 leads sent many emails did not get response. when i stopped payment then the calls started . when you converse with idiots that have no idea well no more said keep away with the longest berth you can
I was with Service Central in 2014 was quite good the sales staff were very busy and committed to gaining top ranking on google however after a year or so their ranking started to slip and so did the job leads. I was contacted by the new owners yesterday offering me free website free this free that plus steak knives for $1500 stating that the tradingpost had just purchased the website / business and I would be an Ambassador?? I see the business was actually purchased back in 2016 ?? I didn't receive the promised email today and the operator see...med disinterested when I didn't give her my credit card details for payment on the spot?? I will give them a wide berth now as they seem desperate and their google ranking is low which is where they generate 90 % of their leads so beware of paying upfront for this or any website company offering unlimited work leads bit of a scam.
The service is ok but could be better if jobs were constant and in the south eastern suburbs. And wo
The service is ok but can be improved with sending jobs applicable to the services i provide and in the vicinity of the area that i have choosen. More customer service and feedback would be good.
Worst company to deal with
We payed $4800 for $98000 worth of work. Service central have not kept there side of the bargain they lack integrity and didn't consider and honor there agreement i am very disappointed how things have come to this. They don't return emails they have moved overseas there is nothing any one can do Be aware from them.
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