Ses Cleaning Services
115 reviews
Useless money rip off – I asked for a person to give me a quote for an ant infestation outside my home. Person arrived early and was shown the ants on the outside of the house where ants had been entering the house. Told he could do the work immediately and quoted $280. I agreed then was told to use powder to kill any nests when he went under the house would be another… Read more
$80. I agreed. He used a mask and gloves and sprayed the edges of the house exterior and windows! I went to look at the work and he had puffed a powder into the exterior grates and because the entrance to under the house was again blocked I assumed he had been under the house to use the powder. I tried to pay using my credit card but it was declined by his machine which was strange as I knew I had the funds available. While he was still here I rang my bank and was told there had not been a request and there were enough funds. The problem was his machine. I went to their bank the next day and paid the account. One day later there was a mass of ants on my kitchen wall. I sent a photo the company who delayed their response by saying they couldn’t read my phone number on the invoice of which they had a copy! Ants in other rooms and requested again a follow up visit. I explained that the ants were inside since they had done the treatment but they said that inside was not the agreed job. This went on for two weeks until they ended by saying as far as they were concerned the matter was closed. When I managed to open the access to under the house the operator had not been under the house at all. Sorry for the long post but it’s best to be prepared for their nonsense if you use this company. I have had to use ant baits inside the roof to get rid of the ants that they didn’t kill just moved on. DO NOT USE THIS COMPANY.
No professionalism – Do not use this company - apparently it is a family run business, who have no ethics and have no professional standing. I booked a curtain cleaner to clean 4 sets of block out curtains. The young man looked at the curtains before starting the job and said, "these curtains are quite bad and I don't think I can get these stains out". He suggested… Read more
to me that he'll try a spot clean first, so he did, but the stains were too bad and he said, it would be a waste of money to continue, if he cant get them clean. I thanked him for his effort and he left. I have since received a phone call from someone, telling me that I have to pay for a quote. There was no quote for this job - the cleaner terminated his job and no work was carried out. I will not pay anything for a job not done. I called the number on the Ses website and asked to speak to the manager so I could resolve this - they told me to leave a message! I have had lots of trades over the years and none of them have ever charged for a quote, so this family business is a rip off - don't use them!
- +3
Very bad carpet cleaning dont chance it – Whatever you do dont get carpet cleaning from this company they are not to be trusted and there guaranteed word of good work for carpet cleaning is just not true.$170 to have them create more carpet stains than when they begun at a high price.When you could have done it all yourself for free with better results shame on you clean & fix it… Read more
specialist in the sydney region never again and my friends and family will be passing on this news to all there friends
Reviews with attachments
Total scammers – These people are professional scammers. Called three pest control companies in Victoria and the same guy answered the phone for them all ! SES, MACRO and PESTLY, Then Diana maintenance turned up. Conveniently forgot eftpos machine so make you pay via bank transfer on the spot, before the work. Told me he had put rodent baits in the upstairs roof… Read more
cavity, via a vent but after he left we realized there is no access from inside the house. I paid for a full house pest treatment and he treated just one room. Explains why he asked me to go outside while he sprayed. It was so I couldn’t see what he was doing. Took advantages of a female pensioner. Avoid all four companies at all costs.
Ripped of my disabled brother. Scum, don't use them – My brother had a quote for 5 curtains and 7 blinds $600. REMOVE mould, it's Hobart, mould happens. Person came made a lot of steam and noise, brother can't check as he is in a wheelchair. Pays the $600. Support worker comes in and checks, no change to mould situation. This company does not take complaints and ignores calls. Waste of time and money. AFTER service photos uploaded, obviously the "cleaner" is sight impaired. Show details
- +1
Worst cleaners – I rang superior Cleaning and got a contractor from sk cleaning. Machine was very dirty before he started. Had my couch cleaned by [Name Removed], was told it takes an hour but was finished in 35 mins. The cushions are still dirty. Paid 140 but was told I need to pay 160. An absolute disgrace. Wish I read reviews first wouldn’t have opened my door. Show details
Scammers stay away! – Called supreme cleaning services to have someone from SK cleaning come to steam clean our fabric couches. We were told $40 per piece on the phone when he came changed to $220 for 3 pieces! We let him get to it in the garage, he came in maybe 30 mins later and said he had done 2 and it my wife and I could move the 3rd one for him to do. When we… Read more
went out to move it I noticed the one he had done that was outside looked worse then when he first started… I asked him how he thought that it was acceptable he couldn’t answer and just told me that it is the best that could be done. Watching him do the 3rd piece he didn’t spray it which he tried telling me afterwards that he did. Literally useless!! Called supreme cleaning after to which they tried to give me a run around before putting me on to a ‘manager’ who told me to send photos to an email address for Marks cleaning services!!!! Biggest scammers out there for cleaning. Go by several different names so by the time your reading this you have probably clicked on to who really came and did your ‘cleaning’
Positive reviews
Mark - mattress clean - excellent service – I emailed for a quote at 645pm and hadnt a call back by 7pm and an appointment booked in for 2pm the next day. Excellent service, thorough clean of a very dirty mattress. Mark was polite, professional and on time. The service that was promised was delivered and I would recommend Mark and his company to my family and friends, Thank you. Show details
Excellent – Honest, good and affordable. As i have a little girl at home and i cannot do it myself, contacted sk cleaning, arrived on did the job perfectly and fast. Thx guys Show details
Great service – Very polite and helpful .He confirmed appointment time and arrived on time. Carpets were like new !! I would recommend anytime and will be using this service again to get my lounge suit cleaned. Show details
Negative reviews
Awful – If 1 could give 0 stars I would. Overcharged and under delivered. Charged to trap 2 possums, 2 traps left and then they didn't return at all. Rang to complain and told not entitled to any refund. Never ever use them. Show details
Rated as low as possible! – I was quoted a price for a possum removal then charged a higher price. Uncomplicated job he was on site about 30 minutes. The service was for 2 visits (second visit to collect the cage) but they never returned despite many requests. Do not use them! Show details
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Do Not Use This Company - https://possumremovalspecialist.com.au/ – I wanted to get a possum removed from under my house, the person that came put the trap on the roof, even though I said the possum doesnt go on the roof, when I called to have it moved to a different location they said that its an animal and it takes time. I was charge $825 for a possum trap that doesnt work, I took it off my roof after 2 weeks… Read more
of nothing, the possum is still under the house where I wanted the trap in the first place. And Ive just been scammed out of my money for the worst customer service I have ever received.
I dont even know which company did this nonwork for me - I did a werbform on this address https://possumremovalspecialist.com.au/ My invoice says Clean & Fix It Specialist and my credit card statement says SK Cleaning
Recent reviews
DO NOT USE THIS SERVICE!!!!!! WARNING!!! – DO NOT USE THIS SERVICE!!!!!! WARNING!!! We booked a couch upholstery clean through SK Couch Cleaning. The booking was managed by BLUE Cleaning Maintenance and PestControl. Another company again was the one that conducted the service on the day (Top Solution Services). Upon having the couch steam cleaned: ● The service of the job was poor - our… Read more
floors were covered in water and chemicals after Top Solution Services was done, some of which they mopped up, most of which they did not (we discovered large pools of water and chemicals underneath the couch, a few hours after they left, which we had to wipe up with several large towels). The only instruction we were given was to wait 3 days before sitting. Regardless, we have left the room very well-ventilated, and in as much light as possible, to assist with drying. Not happy with the result of the service.
● The quality of the job was poor - ○ The couch was streaky with stains that were not there prior to the cleaning. We were not happy with the result of the cleaning. ○ The couches now have a heavy damp/mould smell that has not disappeared after 2 weeks, and we can no longer use them and are unable to sit in our living room or on our couches because the smell is so strong.
All three companies refused to take any responsibility, provide any compensation or took any care or pride in their work.
DO NOT USE.
Dodgiest Company Ever – Called one company to remove a possum. (Marks Pest Control) Invoiced by a different company (Diana Maintenance) but shows on credit card as SK Cleaning. Insisted we pay $750 immediately on pick up of possum. (which they wanted us to leave on the roof in the sun for 6 hours). Show details
Scammers! – Paid $260- to have the house sprayed for ants. He told me if ants return they will come back and re spray. Ants were back a week later. Called them and they argued with me. Finally they agreed to send somebody out within two days. They never came, and now cannot get through on the phone. I have put in a dispute with my bank. The invoice I got says a different name to the actual company too, very dodgy. Show details
Cleaning blinds – So disappointed,Sam was hour late , what ever product he used did not do the job . He packed up and was going to leave when I had another look at blinds on inside they had not been touched . He at my insistence did clean them but not at all a good job . I do not recommend this service . Show details
Don't bother – This company purchased a possum trap worth $39.95 from Bunnings call out fee was $170 followed by an additional $325 to catch the possum. Trap was faulty, spring didn't work, and the guarantee of refund never came to fruition Show details
An absolute wrought – They came out and told us that there would be a full refund should the trap not work, which is the only reason we went with them. When we came in the next morning to check on the trap the bait they placed was all over the floor with no possum in the trap. We called them about this and they refused us our refund. Their 'service' is an absolute wrought and I recommend you go anywhere well. Show details
Dodgy Scam – The cage was faulty and the bait was taken without catching the possum. Called and asked for a refund and was met with abuse and a refusal of the refund. Just a scam to get ~$500 out of people when the local council can do it for FREE! Show details
Rude and unprofessional – Don't book these ripoffs. Called Natural Pest Control for an urgent pest job and someone from SK Cleaning came instead. When they arrived, they didn't even bothered inspecting the unit to confirm the bug issue I was facing and started spraying almost immediately. In 2 weeks the bugs are back and it took me another 2 weeks to contact them for a… Read more
follow up service.
To top it off, the customer service team are very rude. When I asked for the follow up service, they argued back and wanted me to pay extra even though their website stated a 6 month warranty.
Overall terrible experience from these people.
Find out how Ses Cleaning Services compares to other Carpet Cleaning Services
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Horrible. Dodge. Do not use them – The worse company ever. They should be closed they are clearly a Dodge. I think we should call to the police. I booked a service I payed and they never did the job. Now they don’t take my calls or even answer may emails. Do not use them. Show details
Thieves – Would never recommend these guys to anyone. They over charged me and have ignored my numerous calls for a refund. Its been 6 weeks. I get told sorry for the inconvenience. Show details
Complete Scam - Poor Service & No After-sales service – Called what we thought was Mark's Pest control to take care of our small problem with mice. Gentleman comes, talks about how the humane traps "suffocate" the mice, has a cursory look inside and outside, puts 6 black box traps inside and 6 outside in a pretty random way (e.g. says that the mice will crawl up the downpipe outside the house and puts… Read more
a few traps there even though there is no evidence of any way they can get inside, and we have not had any in our roof which he was told). Says I should check the traps every couple of days and dispose of the mice who will be "suffocated" inside the trap. Paid $450 + GST for 30 minutes work and 12 traps that I could have bought at Bunnings. Checked the traps. Some did not have bait inside. None had mice inside. Fast forward two weeks later, and our mice are still here. Tried to call the number on the invoice (which was SK Cleaning Services by the way). Number is not connected. So. Based on their performance here, I cannot do anything but leave them one star. If it were possible to leave zero stars I would do it.
Checked their ABN number and it is used by MANY companies under different names
Never again – We called Marks cleaning but some people from SK Cleaning arrived instead. Unfortunately we had water flood our hall and lounge. They did not give a quote. Did the job in about 30 minutes (soaked up the water and sprayed something on the carpet and set up 2 fans) and then tried to charge us $1144. Refused to leave until we paid. My husband refused… Read more
and demanded to speak with their boss. The bill was reduced to $700. They were here longer arguing about the bill then they were actually doing the job.
Very unprofessional company. I wish I had read the reviews before calling them
Brisbane Service – Had Lounge cleaned. Took about 10 minutes and lots of marks still. Could hardly tell it had been cleaned. I booked this through another company and then invoice had this on it. Over $150 which was more than quoted - like a see happened to another reviewer. Receipt has written on it deep clean! definitely not. A complete scam. I got my usual… Read more
carpet cleaner to do it a week later and I paid $350 for 2 lounges and he was there for a hour and a half and they came up like new. I was in a rush which is why I used this company. Like I said, booked under a different company name and this guy showed up. $150 for 10 minutes, a bit of a spray and steam. I can't believe I paid it.
pest control – total ripoff.. inside only $250+35 gst was told be no more then $250 an was under impression it included outside as well ,that is what i said when i booked. scammers Show details
- +2
If I could give less than one star I would – I booked in for a pest clean before Christmas. Was quoted approx. $200 on the phone. Bloke arrives, doesn't know how to speak to women so can only chat to my husband. Demands double payment to go into the roof as well. Fine, not ideal at all. But fine. Two days later, bugs are back in full force. Have named the spider in my room he's there so… Read more
regularly.
After Christmas I message for the house to be redone. Ignored, or told someone would call me back. Messaged again and again and again. Finally get customer complaints, told I would get a call. no call. Called again. no call. Called again. no call.
I'm now demanding a refund and will call them daily until I get it.
The worst company I have ever dealt with. I wish I could go back in time and book someone else.
Disgraceful scammers – They stated that they are affiliated with Geelong Pest Control - Outright lies, they're not. They probably don't even have a Pest Controllers Licence. Sprayed for spiders & ants. When we returned (after 2 hrs - told to leave during process) it literally looked like someone had turned the hose on inside. Pest chemicals dripping from shutters,… Read more
curtains, spray marks all over walls & photos, artwork & plants. TV & Soundbar (x2) Computer & printer. Damage remains to be seen. If I could give this bunch of scammers a Minus 5, I would. I should have known better when they wanted payment up front DON'T DEAL WITH THEM They will not ring you back after the job has been stuffed up.
Scam artists – These people demanded payment before starting the job which was $25 above the quoted price. They did not clean the carpet to any sort of reasonable standard. They are not a professional carpet cleaning service just scam artists. Show details
Disgraceful – Absolutely appalling service. Scammers. Picked up my curtains then demanded double the quoted price. I had to contact them multiple times to get my curtains back. They were supposed to be rehung for me, instead they were dumped in a creased pile on a table. One was damaged, presumably in an attempt to clean, the other hadn't been cleaned at all Show details
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