I recently ordered two Ivory Lite Terrazzo Cube Planters online and contacted the customer service team beforehand to ensure the colour would closely match existing pots I could no longer source from the original supplier. The customer service was prompt, helpful, and efficient. They provided detailed information along with additional photos to… Read more · 1
help me make an informed decision, which I greatly appreciated. The entire process was smooth and professional. I would happily purchase from them again.
Happy with product and service from VGD. Time for delivery via Aust Post seemed longer than other delivery services. Products delivered in 2 lots: one delivery (2 planters of a total of 3) on one day; second delivery (1 remaining planter of total order) the next day. Despite being clearly marked (e.g. box 1 of 3, etc) somehow the 3 boxes were… Read more · 1
separated. Caused a bit of panic when only 2 planters arrived first. Suggest VGD get a better courier/delivery service.
AMAZING - My project was not an easy one with 8.8 metres of vertical garden to be installed 2.7 metres off the ground. The installation team arrived early and were good spirited, good humoured and engaging. It was one of those shocking hot days in Sydney and these guys didn’t stop. Furthermore, I had no hesitation to leave them working at my home… Read more
while I left to attend an appointment.
They did a brilliant job, and a picture tells a thousand words.
Reviews with attachments
Extremely happy with our purchase - quick delivery, easy to install and the look is exactly what we wanted and has held up incredibly well in direct sun/weather. Would 100% recommend vertical gardens direct to anyone!! Show reply
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Super quick delivery and a great product. Has completely brightened up our pool area. Great customer service too. Happy customer - thanks very much! Show reply
The planter met, or exceeded expectations. Good quality and easy to assemble. Show reply
Quick delivery, Excellent product, very easy to install, definitely recommend Show reply
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Great quality material, and quick delivery. Definitely use them again. Show reply
We are so happy with the quality and look of the vertical garden Soon after, we ordered another two panels to go outside the kitchen window Don’t hesitate to buy from this company - the hardest decision in my opinion, was deciding which style, as there were so many wonderful options Show reply
Delivery was relatively quick and products fabulous. Am delighted with my purchases from Vertical Gardens. Show reply
Great ordering process with high levels of communication and efficient delivery system Show reply
Very lush looking, easy to install and happy with the results Show reply
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This was relatively quick and easy to assemble, and, so far, works well! I'm very much enjoying having a clean, tidy solution for compost. Show reply
What a difference the hedge panels make to the boring fencing! It gives it a sense of depth to our narrow garden and looks great. My husband tells me it’s easy to install and can cut to required size. All round fab addition to our garden. Show reply
Order arrived within the stated time-frame. Great to see an Australian made product. Good to that a lip is now on the top edge which adds better stability over the older type as the old front edge does bend out as easily. New model over the older ones I have seems slightly larger. See photo of new pots at top and old pots underneath. System… Read more · 1
provides great gardening space. Have mounted them within the vege exclusion cage (keeps blackbirds out). Attached strong mesh to vege cage frame and used hooks to hold pots.
Easy to order, really good price & quick delivery. A bit fiddley to install & we used many, many more cable ties than supplied. We are sure our vertical wall garden will not fall down. We installed light weldmesh to tie the tiles to. Perfect result for a small area/court yard. Show reply
Such a pleasure to deal with Quality product Purchased from more then once service consistently good Love, love, love my vertical wall Show reply
Recent reviews
I love my Keter Darwin shed. It was delivered promptly and looks gorgeous in my garden! It was just assembled today by someone who hates assembling sheds but he was pleasantly surprised by how easy this one was to assemble. He said the directions were very clear and was able to erect the shed by himself in a few hours without any problem. I'm surprised by how much I can fit into this shed too! Show reply
My cat loves her outdoor enclosure esp when she can creep up and pounce (without harm to unsuspecting wildlife) and the enclosure which is being finished off prior to Christmas will have the perfect natural looking disguise for my cat.
We were called to let us know there would be a delay in delivery. Personal touch. We didn't mind waiting but it was nice to have someone concerned and offer a refund if we didn't want to proceed. Show reply
Relatively easy to install after first panel was positioned but instructions included in the box would be useful. Important to paint the attaching surface to black to enhance the final appearance. A few additional "leaves" would be useful to bulk out where there is a noticeable gap, ie on edges Quality looks to be very good and very happy with the end result compared to a different product I used before. Show reply
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I have a large garden but still find myself running out of space. The vertical garden will help with this space shortage by utilising dead space, plus it has the added bonus of being able to place it under shelter effectively shielding the plants from the relentless Mid North South Australian sun. This first garden is dedicated to day-neutral strawberries, getting them off the ground and facing morning sun. I have already ordered more. Show reply
I am glad there are so many happy customers out there. I, however couldn’t get a reply for a simple question. Had to talk to someone in the Philippines who didn’t have a clue. Chat with instant reply hasn’t replied to two messages.
Great website including recommendations for plants to use in their vertical garden. Easy process and customer service was excellent in answering an enquiry I had.
The vertical garden looks fantastic and perfect to enhance the narrow side view of our small block. The whole experience from online purchase to delivery was seamless.
Thankyou very much for making our dart board wall something special. The quality of the garden is amazing and very was easy to install. Would not hesitate to recommend Vertical Gardens Direct both for quality of product and for customer service. Thanks again. Show reply
I purchased 4 of the white tropics panels and they look fantastic! Really good dense coverage and great quality product. I was so impressed with them, I have just purchased another 4 to extend along the garden wall. I have also referred friends to this product as they raved about how good it looks. Vertical gardens direct are a great business to deal with very prompt and great service.
The items were exactly as described and I’ve attached them to my neighbours garage wall. Just need to put the potting mix and plants in. This area has been a baron concrete wasteland and I’m looking forward to trying to grow herbs and edibles in them, along with some colour. They seem good quality so expecting that they’ll be fine once filled.… Read more · 1
Likely be back for more, easy to hang (with the right hammer drill for the bricks) and instal - trying to work out where else I can put some.
Very poor quality, a garbage product! – Purchased a garden swing, very poor quality, wood split during installation, several bolt holes required re drilling, allen key rotated on the screw heads. Finally the caps on the bolts required spaces as they would not recess all the way in. Shipping was wrong name and wrong address, hopeless!
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Hi Phil, We’re really sorry to hear… Read more