Appalling. Infinite wait times, no resolution. Endless phone queues, no response to email – A Shannons customer drove their car through our fence. We have been waiting more than two months for Shannons to help us. I have just finished an hour and a half by the clock in a phone queue, after 5pm got a human voice on the line claiming they "couldn't hear me". Hung up, tried again but phone robot goes into bizarre mode after 5pm, menu… Read more
selection not working. We had to go ahead and fix the fence because it was a public danger. I am out of pocket. Time for the ombudsman?
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