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39 reviews
1 Francis C  · Literally the worst letting agent I’ve ever been with, I couldn’t rate them lower.
1 Diego T.  · They will do everything to steal your bond , if you don’t want to lose your money please dont rent with them.
1 Sofía P.  · I had a really bad experience, i not recommended it. Please, if you can choose another agency
5 Pedro  · Thank you Chris and team you have exceeded our expectations, great service KEEP IT UP GUYS.....
5 Matt  · Amazing team, very professional in all aspects highly recommended very satisfied
Chloe
ChloeNSW
 

ShareSorted are an absolute SCAM. Do not rent or do business with this “realestate agency”. I lived in a house of 6 x people, we were left without Hot water and electricity for over 3 days in the middle of winter. [Name Removed] refused to fix the issues as he did not deem them as “emergency repairs”. When an electrician finally came to the house,… Read more

he said he was surprised the house hasn’t burned down as the electrical circuit was so old and damaged.

Amongst all of this, when we initially inspected the house it was undergoing “maintenance” and [Name Removed] had promised it would be all complete once we moved in. When we did move in there was extensive damage to the property, including black mould throughout the whole house, missing or damaged floor boards, the smell of cat urine EVERYWHERE and many other things. When we asked if these issues would be addressed, [Name Removed] said they would get around to them… which they never did.

[Name Removed] also regularly entered the property with out any warning or permission, on multiple occasions is was at night and he would enter down the side of the house and not say anything. Or when we weren’t home.

In the end we took them to Tribunal, which the judge informed us [Name Removed] had mislead us into signing a “tenant agreement” which was not legal and was actually a boarding house agreement but he does NOT state this on the agreements and will mislead the tenant into believing they are signing an legal tenancy agreement.

Please do not rent through ShareSorted, they are a scam and will not protect or provide safe housing for their tenants.

Sumitra
Sumitra
 

I had a terrible experience with them. I give them notice 14-20 days earlier and still they made me paid extra 2 weeks rent after 20 days as well. They even dont return back my 2 weeks security deposits. They are totally scammers in the names of rental. Never ever fall on their scams.

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Jane
JaneNSW
 

I have very bad experience with sharesorted. No response everytime we notice them regarding broken stuffs (e.g.cooker hood). They also deducted my deposit with unverified utility invoice. Also they tried to charge me 2 weeks rent because they insist I should notify them 4 weeks before move out. I did notify them 16 days before moving out, and it… Read more

satisfies NSW Residential Tenancy Act Law. At the end, they agree not to charge me after I challenge them to take this matter to NSW Fair Trading. But this only after weeks of argument and this is really annoying. Strongly not recommended!

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Vin
VinNSW
  Verified

Extremely disappointing and stressful experience dealing with this agency. We experienced a sewage flooding incident inside the apartment, which is a serious health and hygiene issue. Despite reporting it promptly and following up multiple times over several days, the agency prematurely marked the maintenance job as “completed” while the carpet… Read more

remained wet, contaminated, and visibly stained.

Professional carpet cleaning and proper remediation were delayed repeatedly, and communication was slow and unhelpful. The issue dragged on despite the clear health risks associated with sewage contamination.

During an inspection, the agency failed to enforce basic hygiene precautions, allowing potential occupants to walk on the sewage-contaminated carpet with their own shoes and then walk through clean areas of the unit, despite prior written requests to prevent this. This showed a complete lack of care for tenant safety and property hygiene.

Overall, there was: • Poor communication • Lack of urgency for a serious sewage issue • Inadequate handling of inspections • Little regard for tenant health, safety, or accountability

I would strongly caution tenants against renting through this agency unless you are prepared to chase basic maintenance and advocate for yourself constantly.

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phong Le
phong LeNSW2 posts
 

Internet went out for about a week before someone came. Couldnt repair and when asked for reduction or reimbursement on all hotspots we used as we all work from home. This was the email sent.

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Harvey Betts
Harvey Betts
  Verified

If you value your sanity, your money, and your time, stay far away from Share Sorted. I have never dealt with a more disorganised, dishonest, and downright incompetent property management company in my life. From day one it was a nightmare. The dryers didn’t work for weeks. There were long stretches with no hot water at all. Every request for… Read more

help was met with delays, excuses, or just ignored. They treat tenants like an inconvenience, not customers.

Then, when it came time to move out, their own higher management told me in writing that as long as I left the place in “reasonably clean” condition, I would get my full deposit back. I scrubbed that place. I left it better than I found it. And yet they STILL charged me $150 for “cleaning” because there was a little dust on some plug sockets. Dust. After everything I put up with living there.

They also stole $92.85 from my bond without explanation. All rent was paid in full. I have proof in emails from them confirming the final rent amount and that it was paid. And yet, money gone.

To make it worse, they tried to charge me for damage that was there BEFORE I moved in — torn wallpaper in the shower, freezer door broken — all documented on the entry report. They know it was pre-existing, but they still went for it.

Share Sorted are the most unprofessional, careless, and money-grabbing agency I’ve ever seen. They lie, they contradict themselves, and they will find any excuse to take your money.

If you rent through them, be ready for endless stress, ignored problems, and a fight to get your own money back. Avoid at all costs.

Positive reviews

Gabriel C
Gabriel CNSW
 

My colleagues and I had a truly positive experience working with Chris and his wonderful team at ShareSorted during a recent rental process of a block in Camperdown. From start to finish, communication was clear and swift, professional, and timely. Chris was extremely respectful, reliable, and accommodating during the approval process which made… Read more

all the difference in securing the deal and ensuring all parties achieved a WIN/WIN/WIN outcome.

It is refreshing to deal with someone who has not only been prompt with payments but also transparent and easy to communicate with regarding any minor issues that came up. Chris and his team have occupied the property and are treating the space as if it were their own, which continues to make the daily management stress-free.

ShareSorted now lease numerous properties through our Agency and can confidently say that our landlords value the trust and peace of mind they receive from this incredible organisation.

Overall, this has been one of the best rental experiences I've had dealing with a tenant, and I wouldn't hesitate for a moment to work with ShareSorted in future. If only all our tenants were like Chris! Highly recommended! – A resounding 5 Stars! If you are in need of a reliable, experienced and trustworthy tenant please do not look elsewhere!!!

Mon A
Mon ANSW
 

I absolutely love my new studio. Finding a place to live is so bloody hard in Sydney lol, but it was easy through these guys, they gave me so many options until I found my perfect home. Underground parking makes it even better! Highly recommend :)

Melanie P.
Melanie P.
 

Thank you very much. Chris is the best worker. He helped me in an emergency situation and did it with great human quality. He solved my problem immediately. Thanks to the whole team. They are excellent.

Negative reviews

Lana R.
Lana R.
 

We have had a homeless person seeking shelther in our complex for a week and they didn't do anything! They will do absolutely anything to p*ss you off. I have never ever seen a company behave so unprofessional. Please rent from any company but not Share Sorted!

Issam H.
Issam H.NSW
  Verified

BAD COMPANY! They don't clean their properties, common areas are like [Content Removed]. Other occupants are dirty and not held accountable for the [Content Removed] they do. [Content Removed] everywhere. When you want to leave, they inspect your place every day for new tenants and give little notice and zero respect for privacy or your own time.… Read more

I left the property in better condition than I got it, and they still took money from the deposit (for cleaning), even though I deep-cleaned beforehand. Total [Content Removed] company and staff. Their support is just useless—complained multiple times, zero action.

This was for the property in Petersham.

Mish D
Mish DNSW
 

Worst company to ever rent from. Had little to no efforts from them regarding communication. They ruined my furnitures and I found that they were entering my unit when I was not present and without my consent. This has honestly been so frustrating and they ignore your questions and requests but honestly will go above and beyond to take your bond… Read more

money.

Absolutely horrible and disgusting service and state of the units. Everyone else STAY AWAY and save your money and mental sanity!

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Recent reviews

Mr B.
Mr B.NSW
 

DO NOT RENT WITH SHARESORTED!!! REPAIRS WILL NEVER HAPPEN! Repairmen are extremely LAZY and will go out of their way to avoid doing repairs. One tried to make me think I was "crazy" and "hearing things" when the broken hot water system was ridiculously loud and went off intermittently. The other one just ended up completely ignoring me, despite me… Read more

sending MULTIPLE timestamped videos! Repair people are so incompetent and lazy, and were incapable of doing the job, they also LIED about having completed it. When I sent emails to Sharesorted explaining that the job was never actually completed, they tried to intimidate me with a CALLOUT FEE. PLEASE do not waste your time trying to reason with these clowns, take it directly to NCAT or NSW Fair Trading. I would not wish Sharesorted on my worst enemy.

Gurtaran K.
Gurtaran K.
 

WORST WORST WORST EVER!!!! THIS IS COMPANY IS THE WORST EVER. This company is honestly the worst experience I’ve ever had. Their service is terrible there’s zero coordination among their team, and communication is extremely poor. Please never rent through them, especially if you’re an international student. They only seem to care about money, not… Read more

about helping tenants or providing proper support. The entire experience has been stressful and mentally exhausting. I wouldn’t recommend them to anyone looking for a smooth or respectful renting experience.

Filippo
FilippoNSW
  Verified

I have lived in a ShareSorted-managed property and I strongly advise others to stay away. I’ve attached photos that clearly show cockroach infestation inside the unit and the disgusting condition of the garbage area, which is never properly cleaned. Despite months of requests, pest control has not been carried out and no proper maintenance is… Read more

being done.

The property is poorly managed: • Electricity bills are sent without any breakdown, and there is no way to verify actual usage for individual units. The costs keep increasing, and I was even threatened with rent arrears for not paying these unverified invoices. • Noise disturbances from disrespectful co-tenants are frequent and go unresolved. • A washing machine was installed without hot water access, despite being listed as a provided amenity. • Emails are mostly ignored, or they reply asking for more “photos” instead of taking action. These are recurring, unresolved issues — not isolated incidents.

ShareSorted mixes up utility charges with rental payments, in breach of basic rental norms. This is not a professional property manager — this is a business cutting corners at the expense of tenants’ health, safety, and legal rights.

I’ve filed official complaints with: • NSW Fair Trading • NCAT • Inner West Council

If you’re considering renting with them, think again.

Alberto S.
Alberto S.
 

I'm currently in one of their houses. I can't describe how filthy it is. I needed a place near work but i should have thought about the location with more patience. I regret it a lot. Don't make my mistake.

JOE
JOE
 

STAY AWAY!! I had a really bad experience with ShareSorted. The property I moved into was filthy, full of cockroaches, and had dangerous electrical issues that they never fixed. It was so unlivable that I had to rent somewhere else while waiting for them to sort it, which they never did. We had to wait outside all day for the key, only to find it… Read more

hidden. Their emails made it seem like things were being handled, but in reality, nothing was done. It honestly felt like they were holding my bond as ransom, with an attitude of “if you don’t like it, leave and we’ll keep your money.” This was even more stressful because the bond was lodged in their private account, not with NSW bond authorities. When I eventually left the property in clean condition, they still took $300 from my bond for “cleaning”, even though I had paid for professional cleaners myself. Their whole approach felt bullying, dismissive, and focused only on making money off tenants. I would strongly advise anyone to stay away from ShareSorted. They are unprofessional, misleading, and clearly don’t care about tenants’ rights or wellbeing.

Antonella S.
Antonella S.
 

Strongly suggest not to rent through them. Properties in bad conditions, worst cleaning service and disrespectful managers. Without saying they wont give back your bond.

galea.steph
galea.stephNSW
  Verified

I'm not someone who usually writes bad reviews, but in this case, I feel it's necessary — hopefully, this helps someone avoid the awful experience I had with ShareSorted. I rented a studio in a shared house in Sydney for three months, and the problems started from day one. There was no one to greet me; the key was left under a brick outside, and… Read more

I arrived to find a visibly broken door that wouldn’t shut and a leaking bathroom sink. It took them a full week to send someone to do basic repairs. During that time, I was afraid to leave the property because of the insecure door and the number of random people coming in and out of the shared areas.

That wasn’t the end of it. The fire alarm was faulty and would go off at 1 a.m. every night for a week. There were four days without hot water. The shared bins were only emptied once a week, which meant they constantly overflowed.

Getting my bond back was another nightmare. Since I was paying rent from a UK account, I didn’t have an Australian bank account. When I gave notice, they told me they could not return the bond to a foreign account — only accept payments from one — and would hold the deposit unless I provided local banking details. I had to open an Australian bank account just to get my bond back.

In the end, they still deducted A$300 for "cleaning services", despite the fact I spent hours cleaning the place and left it spotless. They removed furniture and appliances just to find traces of dust so they could justify the charge.

Honestly, I'm shocked that companies like ShareSorted are allowed to operate in a developed country like Australia. In many other places, these practices would likely be considered unethical or even illegal.

joshua G.
joshua G.NSW2 posts
 

Don't listen to the 5 star reviews. Sharesorted. Particular Aloysius is a joke and incompetent. Don't expect repairs done when highlighted in move in and prepare for a uphill struggle when getting deposit back. Aloysius will ever pick up and ignore you and thr team at marrickville are hopeless. They expect you to do the right thing but will… Read more

continuously breach occupation agreement. Don't use them and save urself some stress.

Sharesorted is horrible and owner Chris has no clue and rude.

kary s.
kary s.NSW
 

BEWARE OF THESE FRAUDSTERS. DON'T FALL FOR THEIR FAKE POSITIVE REVIEWS. We're newly married couple and wanted to start our new beginning but end up with this SCAMMERS. I can't even express the Grief, Pain, Pressure and what all we have gone through with them. We couldn't even stayed there for a single day(Not even 1 hour upon arrival) due to their… Read more

UNHYGIENIC AND UNSAFE PLACE. We just paid rent and used the studio as a garage to store our luggage and stayed elsewhere until found a place. My Mistake is to put trust on the agent named OSCAR(don't even know if it's his real name or not) who came to show the studio during inspection. Once application approved and made all payments, that so called agent didn't even pick up a single call or no response to any of messages. He lied about parking and Toilet. that's why he didn't respond to me. They don't care about their tenants, They're bloody Parasites. No service response(Maintenance of Toilet) or no request was done once we pay the money. Basic thing is a toilet to stay in a place but they didn't even fix the toilet issue even after chasing back and forth with multiple emails and calls. Although unresponsive to maintenance requests, they send threatening emails and messages(multiple breach notices) if the rent is delayed a day or 2, as they assume everyone are like them. I think this particular company model is established only to suck tenants blood for their living while Exploiting and Abusing the tenants with the inflated home rental system. All they just do want to do is LOOT our money for their Living. Such Unethical property management Company.

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Isaac G.
Isaac G.NSW
 

These reviews are clearly fake. Check the ACTUAL reviews here: https://ratethelandlord.org/landlord/SHARESORTED The company's idea is great itself: fully furnished apartments where you can just move right on it with a suitcase of clothes and some bedsheets and you're settled. Unfortunately that's as far as it goes. [Name Removed] and the team… Read more

couldn't care less about the well-being of their tenants and the urgent issues that they're facing. They're extremely slow - and at times they straight up ignore you - with pressing issues that any other company would have tried to make an effort to rectify. During my time living in one of their apartments, we weren't given a mailbox key (took 2 weeks to get sorted), our oven stopped working (took almost a month to fix) and we had a leak in the ceiling (took THREE WHOLE MONTHS -- with video proof as well as photos of the damage to show the severity of the issue). You miss a day on your rental payment and they're on you like moth to a light. You decide to end your lease and follow all the guidelines in their contract and they will still find a reason to deduct half your "bond" (I put in quotes because it's not actually a bond but a security deposit). Nevermind the fact that some people move in to find their rooms in complete shambles, filthy, or not at all presentable for a person moving in. So I wouldn't trust these 5-star reviews. ShareSorted don't have a google business page because they were constantly receiving 1-star reviews for their poor service and lack of care in their tenants.

Diana V.
Diana V.
 

Absolutely fantastic experience with Chris and the team at Sharesorted! Their professionalism, expertise, and dedication to delivering exceptional service are truly impressive. From start to finish, they demonstrated a genuine passion for what they do, and it shows in the outstanding results they achieve. Chris's knowledge and guidance were… Read more

invaluable, and the team's collaborative approach made the entire process seamless and stress-free. Their commitment to excellence is evident in every aspect of their work.

I'm thoroughly impressed and grateful for the exceptional service I received from Chris and the Sharesorted team. I highly recommend them to anyone seeking top-notch expertise and unparalleled customer care. Five stars isn't enough – they'd deserve ten stars if I could give it!

Joseph C
Joseph CNSW2 posts
 

Chris and the team at Sharesorted have managed my properties for the past 5 years, their experience and knowledge in the market is second to none The leasing results have been outstanding and above market appraisal from year to year Tenants are of high quality and easy to deal with and very minimal issues The Sharesorted team is always ready… Read more

and available to help when required. No issue too small or too big

We highly recommend using Chris and the team at Sharesorted for your property management

James P
James P
 

We’ve been renting from Sharesorted for over three years and they’ve been fantastic! They made everything so easy and have always been open to help us when we’ve had maintenance issues at our house. I would recommend Sharesorted to anyone looking for clean, convenient and flexible accomodation!

Adam V.
Adam V.
  Verified

I STRONGLY advise AGAINST renting through Share Sorted due to an incredibly disorganised and stressful experience. My tenancy contract listed 10/04/2025 as the end date, which I expected to be my move-out date. However, after enquiring, I was told I needed to give notice, which extended the move-out to 15/04. I received written confirmation that… Read more

15/04 was the official date, with no mention of 10/04 being enforceable, and was assured that if the room was filled earlier, I’d receive sufficient notice to vacate and be refunded rent for days not spent there. After giving notice, they began viewings, and after one such viewing, I came home to find my bedroom door wide open, unlocked, lights left on, and belongings missing—including trainers and a necklace. Whether stolen by housemates, staff, or prospective tenants, I never found out, and no proper investigation or outcome was ever provided. They promised in response to give 24 hours’ notice before future viewings, to check my availability, and to ensure the door was locked—none of which happened. On Saturday 12/04 at 11:58am, I received an email saying I had to vacate by 12:00pm, giving me just two minutes’ notice. I was away at my partner’s, rushed back in a panic, and packed under intense stress while trying to call and email, but no one responded. I forwarded them the email confirming my move-out date as 15/04, and only later did they acknowledge their error - without apology or accountability. There was also a major cockroach issue only addressed after I mentioned withholding rent. You cannot reach a real person, emergency calls are diverted to voicemail or non-emergency calls are told to email. I never met a single staff member after the inspection; my keys were left under a rock on move-in day. There was no accountability, no real communication, and no respect for tenants throughout. I’ve stayed in hostels with better management. AVOID this agency.

Elia hanoun
Elia hanounNSW
 

I’ve had a great experience working with ReckGroup. Communication has always been clear, prompt, and professional, which made everything run smoothly from the beginning. Rent payments were consistently made on time without any issues, showing a high level of reliability and responsibility. Overall, they were very easy to deal with—straightforward,… Read more

respectful, and cooperative throughout. I’d be happy to work with them again and highly recommend them to others.

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Jackie F.
Jackie F.
  Verified

A great company who are well established and growing. Very easy to deal with. Whether you are a tenant, prospective landlord or an agent; you will be satisfied with the service. As an agent Share Sorted has helped me achieve results with my landlords and helped secure deals that may have otherwise been lost. Very reputable.

Lily
Lily
 

Highly recommend ShareSorted.They’ve made managing my property incredibly easy—great communication and smooth processes. The team is reliable, responsive, and a pleasure to work with!

Jordan B.
Jordan B.
 

I’ve been renting through ShareSorted ever since I moved to Sydney in 2017. It has been an awesome experience and why I have stayed with them to this day. The ShareSorted team are very experienced, professional and take great care in managing their tenants as well as the properties. I’ve also met some great friends over the years living in these homes. Would highly recommend!

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