Shark Ultralight Rocket True Pet (HV320)

Did the job well now I can really say Shark is the best – No fuss no changing vac heads good suction. Had it 8 years need another. Apparently they discontinued this model why it's a shame. Show details

waste of money – bought from Godfreys, one of shitest products i have ever bought, no sucking power, bought exteneded warranty, but godfreys are good for nothing, done nothing with product gave it back a i gave them Show details

What a waste of money – I have had this product for a few years - maybe 4. It's hardly had any use as I have wooden floors and only use it on my rugs and, although it has a hard floor attachment, it does not clean the floors to my expectation. So, for a product to have had relatively very little use, for it to stop working properly is not acceptable. I'm not even… Read more

going to ring Sharp to have it replaced under warranty because I don't want another one. I few weeks ago, the long wand kept getting blocked ..... I'd clear it and it would happen again. It appears that the motor has lost it's ability to suck the dust any further up the wand and into the dust canopy. I'm going to Kmart to buy something that works.

Great vacuum, terrible after service – This was a great vacuum. It has done a great job with pet hair and stairs. It is very portable and easy to use though noisy. I have hard floors. I would recommend it more highly but for the terrible product support. Mine started playing up about 4-5 months ago and I contacted the Australian agent. It seems that they are "in transition" from… Read more

another company and can be no help at all. They have no service centres set up promised to be able to call me back before xmas. Then it was after the xmas holidays. Now I've just given up. I had to buy a cheaper vacuum to tide me over.

To complicate matters it was sold to me without the appropriate filters (it was the floor model) and I don't know where I stand on warranty.

Update:

I eventually managed to get the correct filters from the USA.

I never received any assistance from Shark. Godfrey's were a great help though. The vacuum is working again and still excellent . However the awful after sales support means that I would not buy this brand again.

Superb Machine, Don't let it's size fool you! – I am absolutely blown away by the job this machine has done in only a few days! As a builder i have been through my fair share of commercial and residential vacuum cleaners in 20 years. After using many other more expensive vacuums this beats them all hands down. We have 4 dogs on a bush block and it has removed more hair and fine silt from the… Read more

carpets and rugs than i have ever seen the Dyson or Vax do, which we bought when we moved in, so it shows that the other vacuums just were not doing their job for the last 2 years.

I was dubious about the $399 price tag so when i found it at Harvey Norman this week at $299 i thought i would give it a go.

Well after using it for 48 hours i would now be happy to pay double for it, given the outstanding results.

I thought the lights were just a gimmick but they are handy when using the machine to vacuum down the sides of sofas and units or under beds etc.

Only down side is that the waste collector needs emptying out after a couple of rooms but its no real issue, this will probably decrease after regular use, and less gets extracted from the carpets, as well as our rooms being about 35m2 or larger each.

I would certainly recommend this unit to anyone who wants a fantastic clean by a very competitively priced unit, especially when they are on sale.

6 Month Update:

Still pleased with the machine, and it is still doing a great job on carpets and rugs, fantastic for the animal hair and fluff! I have found that the little filters get dirty and dusty pretty quickly but they're easy to wash out with a little Nappy-San for good measure. I would however recommend getting a couple of spare ones unless you can wash and dry them before the next day's jobs. I base this on the fact that my machine always seems to be on though!

Regards DM

Finally Living Pet Hair Free – I love it. I had been using an eight year old Hoover T-Series WindTunnel Pet Rewind Bagless Upright Vacuum, UH70210 - Corded, and it sucked pretty much everything but dirt. It weighed a bazillion pounds, and it was so.hard.to.push. After using my new Shark for the first time, I also realize that it didn't really pick up a lot of dirt either. I… Read more

did a lot of research. I was torn between this and a Dyson Ball. In the end, it was the weight that was my deciding factor, because we have a three story house, which means I was going to be carrying it up and down a lot of stairs. We have carpet upstairs and in the basement. The main level is bamboo/hardwood. This vacuum works amazingly well on both, but it is nothing short of a miracle on carpet. My husband, who doesn't notice much of anything, could actually tell, simply by walking on it, that the carpet felt "fluffier".

Because it's so light, it makes everything pretty easy to clean. I have ditched the dust wand and use the dusting attachment on all the furniture. Above floor cleaning is a breeze. I do my ceiling fans and the tops of picture frames once a month. I now clean the baseboards and vents every single time I vacuum, because it's just that easy. This thing has pretty much eliminated the need for a deep Spring Cleaning, because it makes simply keeping it clean as you go a snap.

If all of that is not convincing enough, take a look at this picture. It's actually kind of embarrassing to share, but it certainly proves my point. I just now vacuumed this out of our couch. In our household we have one dog, two adults, and two kids. This couch basically brand new. We bought it when we moved into our new house, only FOUR MONTHS ago. Until now, I had been vacuuming it DAILY with a handheld Dirt Devil Dustbuster. If this picture doesn't convince you, nothing will!

Fantastic, better than my previous dyson – Best Vac I have had being a pet owner, so many great attachments, it sucks up everything and is easy to empty/clean! I am still getting loads out of the carpet from the previous tenants that lived here, so glad I purchased this machine, highly recommend to anyone looking for an easy to use and powerful machine  Show details

Got this instead of the Dyson – We have a puppy and reading others review about how effective they are for pet hair, we went with this over the Dyson and never looked back. I cant really think of better machine for spot cleaning and its just brilliant on the stairs. Easy to use and easy to empty out. Highly recommended to all!  Show details

Absolutely brilliant vacuum – I use this vacuum on both hardwood polished floor boards and it’s absolutely perfect for both. Love all the different attachments for the vacuum. I have a new lounge and the motorized head for cleaning the lounge is great. The whole design of the vacuum is great it’s easy to use and cleans floor to ceilings beautifully. Would highly recommend  Show details

Divideded – I'm not sure if i am 100% happy with this product i find it blocks really easily and the roller on the bottom tends to not roll when its full..i loved all the attachments that i purchased with it car detailer ect i use it everyday..i purchased the shark lift away that i had for years prior that i loved but just dont think this model is as good  Show details

I should have bought Dyson! – Both floorboards and carpets. It's practical to dismantle and clean but after less than 2 years does not suck and keep dirt any more: It sucks it and then expels it. So I end up with floors and carpets full of dirt of all kinds after using it. Maintaining the filter and other parts of the machine clean of any dirt makes no difference to its performance. Definitely poor value for money.  Show details

Don’t waste your money – I purchased this vacuum as I previously owned a shark navigator lift away ( great vacuum as far as suction but I have literally had to rebuild and cover the entire hosing throughout the vacuum with duct tape as the hoses keep splitting). The rocket was a huge disappointment and I have persevered for 12 months but it has not got any better. I have… Read more

hard floors (timber) and it is terrible. The head vibrates - supposedly beating the carpet to remove dust which is useless for hard floors. On my rugs it is no better it took me over an hour to vacuum a 240 x 120 rug to remove pet hair (and it wasn’t that hairy). Suction is terrible, performance overall terrible. Don’t waste your money on this vacuum. 0 stars.

Good vacuum – I purchased this vacuum cleaner in April 2018. It is still a good vacuum cleaner but you have to hand wash the microfibres cloth after every use when you vacuum hard wood floors or it won’t vacuum properly the next time you use it. I have a pet that lives indoors 50% of the time and I don’t know if that makes a difference. Over all a good vacuum.  Show details

I love it – I’ve done a lot of research about selecting the right vacuum before I found shark rocket HV 320. Couldn’t be happier about my choice. I like its compact design and strong suction. It’s easy for me to maneuver and runs smoothly on my carpet. I am also a fan of the limited amount of space it takes to store and the ease with which it can be transformed from floor vac to handheld and back.  Show details

Ok for hair, not for dirt – The good points: Its easy to maneuver, has an LED light on the head so you can see under tables and dark corners, very light and the head lays flat to get right underneath things and it will reach to the back. The bad points: Has trouble lifting sand and larger particles. The design of the machine isn't bad, but it will only ever be a hair and… Read more

fur vacuum. Just did the vacuuming 10 min ago and I was stepping on sand where I had run over that area already, so I had to go back over it again 3 times. You can't leave the machine attached to the wand for stand-up storage because it is too heavy and it falls over. The other thing I like to use a vacuum for is the car, but this particular machine is too bulky for doing the sides of the footwells. There isn't the maneuverability for car cleaning. Overall, it's just not powerful enough for everyday cleaning.

Very disappointed that it started out well but finished badly – The performance was fine until the hose in the power head split. Loss of suction and blocking up all the time. Was easy to maneuver. Was used on two carpet pieces approx 2mtres x 2metres, and 2 rooms of tiled floors of average size. Performance had been diminishing over time until we realized what the problem was.  Show details

Powerful And Works Well – This vacuum is an absolute powerhouse and does everything those Dysons do without the crazy price tag. When I first opened it I though oh-oh its made from cheap plastic , but once I assembled it and turned it on, it was a different story. It is SO powerful for it size and the attachments make it useful is so many places. It really is a great little maneuverable vacuum  Show details

Good value compared to dyson – Felt a bit flimsy at first, but its actually pretty sturdy and built well for the price. Would recomend if you don't want to spend loads on a vacuum but still want a fair bit of quality snd good suction. Fits really easily under the stairs too which is a plus!  Show details

So Good! – Love this machine. It actually does everything it claims to. Its really powerful, it has really handy attachments that you actually use. Good design, intuitive - and LIGHT! I bought it for my mum who's not so strong and mobile as she couldn't heft her big vacuum cleaner around anymore. She absolutely adores it.  Show details

Excellent! – I was super impressed with the Shark Trupets performance. The super strong suction means the vacuum basically pulls itself! It has a really long power chord which makes multiple rooms easier. It is easy to carry. Works amazing on my carpet and has mutliple different attatchments which means it can clean hardwood too. Would highly reccomend.  Show details

Great vacuum less than ordinary customer service – As far as performance goes can't fault the vacuum, but the after sale service is terrible the motorised powerhead has gone (burnt out) i have had the vacuum at godfreys for assistance their repairer can't get the parts so emailed Shark no reply after two weeks so I rang them and waited on the phone for 30-40 minutes and then gave up, I emailed… Read more

again it's now been two more weeks. Godfreys have told me the vacuum has a 5 year warranty so i'll be making a claim if I can catch up with this rather elusive company. I hold out very little hope, but i'll try.

Has had 3 power heads in 4 months – The power head has been replaced 2 times already and appears to be melting in the same location again after only 3-4 uses in our home...We are senior citizens with a 1700 sq ft home so I would not consider this as an abuse...previous Shark we owned lasted 4+ years so I felt comfortable buying another...would never buy another after this even… Read more

though the head gets replaced free each time...eventually the warranty will run out and will be in the need of a new vacuum.

5 Stars all the Way! – I wanted to get this Vacuum Cleaner for a long time and I'm so glad I did! I just love this Vacuum Cleaner! Very light and easy to maneuver. So easy to use, no longer dragging a heavy vacuum drum behind you. The only downside is that the Filter needs to be cleaned regularly. I would definitely recommend this to everyone!  Show details

Shark Rocket True Per – I was amazed at the suction level of this machine and how quickly it does the job. It is a little bit heavy for me but the performance outlays this.Its really easy to clean the filter and the brush roller as well and removing the brush is easy I have previously had a Dyson and wanted another but after trying the rocket it’s actually better I think  Show details

Hard Floor Genie (replacement) – This vacuum cleaner performance well, although I found it quite heavy to use when using the Hard Floor attachment. Very convenient when you want to use the hand held part and change attachments for different uses. I am however, very disappointed when it comes to servicing the vacuum parts. Since last October I have been going through 'BRAND… Read more

DEVELOPERS LTD" and 'MANN-Noble" seeking replacement for Hard Floor Genie still under warranty.

Now dealing with Mann-Noble, who have been stating "Parts have not yet come to us from the previous company" Have called on several occasions and months. Now it is end of March and I have been ringing them all morning with no avail.

Finally left a message, And I am sincerely hoping that they will reply. SHARK should stand by their product and customers.

Fantastic – This vac is so versatile & being disabled it's important that it's light & easy to use as well as getting the job done. I absolutely love it. It comes with a range of attachments that are easily changed & it doesn't break my back using it, in fact it practically drives itself. My carpets & floors have never been cleaner & in such a short space of time & it's so easy to store unlike the clunky barrel vacs  Show details

Brilliant for carpets not so good on tiles – Purchased Jan 2018. Still great value overall. Easy maneuverability, easy to empty, keeps suction and does a very good job on carpets. However, not that good on tiles. Pushes the dirt forward and then all dirt comes back even with the low setting for tiles. At first I thought it was what I was looking for.  Show details

Love My Shark – Having a pet and being able to get up all the pet hairs is great. ti is amazing just how much dust fluff it picks up also , very very easy to clean out and the fact that it is clear you can see at a glance when it needs to be emptyed heaps attachments also for all jobs around the house, Its light and very good at picking up. I love my Shark Rocket.  Show details

Shark Rocket True Pet super reliable & astonishing! Best vacuum cleaner ever! I LOVE IT! – In my 3 years of owning this stunning little vacuum I have never had a single problem with it. Extremely reliable, and good at maneuvering. You don't have to push as it runs on its own but you do have to hold it, and the results after each vacuum I do are totally immaculate I feel so proud. I really love my little Rocket & I recommend this vacuum… Read more

to everyone!! This is better than a normal junk vacuum where you push and pull tiredly and the results are not as great. Honestly recommend this! I'm surprised this doesn't really go on TV advertisements.

In love with this vacuum – We previously had a Dyson and while still a great vacuum wasn't able to pick up all the cat hair of the couches and carpet. The shark is amazing!! A little heavy, and hard to use with the hardfloor connection but worth the extra energy as the microfiber cloth + vac picks up everything. Can't fault on carpets and couches works perfectly and drives… Read more

itself forward on carpet and rugs, etc. Long cord and headlights show up dust which i would normally miss. If you're looking for a vacuum for pet hair, that has many interchangeable heads (carpet,couch,hardfloor,etc) then I can not recommend the Shark enough.

Just brilliant – What a brilliant little machine! I have to be honest, at first i was very skeptical that such a tiny package could actually do the work of a full sized vacuum but boy was i wrong! We are in a 2 bed 2 bath apartment and this little beast does the job flawlessly. Carpet and tiles are easily done by the specific attachments and best of all my… Read more

partners hair all ends up in the vacuum too haha.

The only down side is that the motorized carpet attachments needs to be cleaned on regular bases (if you have pets or if your hair is molting as much as my wife's).

Dust cup is on the smallish side (obviously) and it too needs regular emptying but it's a small price to pay when considering the overall versatility of the machine.

I would have no issues purchasing it again or recommending it other apartment dwellers..

What a Shark – This vacuum cleaner is true to its name a shark that leave nothing behind and perfect all around the house: carpet, cushions, tiles, curtains and the lot. I will rate this as the best vacuum cleaner ever bought in 50+ years of using one and most important of all you feel as if it is driving itself and the dust filter there are three… Read more

consecutive parts of dust filtration ... this is an amazing piece of equipment especially the hard surface attachment

It is sort lived can't get the filters and get no response from shark nor the t.v shop so i can't us – Only problem is it won't stand up as the motor is on the top but the vacuum it self is good it is light and easy to maneuver i just need the filters And hopefully at a good price i have may shark products and deserve better service i jave pplishers steamers and another vavuum  Show details

Love this vacuum – Very impressed with the power and suction of this vacuum. It does a great job of picking up various food crumbs, dirt and dust and the motorized head helps to deep clean carpeted areas. The cord is long which is great as well as the various vacuum heads that come with it. It's light weight and easy to manouver. Very happy with this purchase.  Show details

Seems good value for money! – The suction on this model is excellent. A lot of nifty attachments to clean everywhere. It is a little heavier than anticipated but I think it's worth it for what appears a decent motor. We use it in a 4 bedroom house and generally just empty the catch every time we use it as it's very simple!  Show details