3 reviews
- Post-Construction
Workmanship and build quality have been outstanding. I was fortunate to have the home independently inspected before settlement, and the inspector repeatedly commented that it is well built, meets the relevant standards, and sets a benchmark they hope other builders will follow. At the start of the process, the sales representative provided a… Read more
clear introduction to the company—its values and the building materials used—reinforcing their focus on delivering a long-lasting home. They also quickly helped me identify a home that suited my needs. Throughout the settlement process, the sales representative was friendly and easy to deal with, consistently responsive, and did their best to accommodate my requests—including liaising with their solicitor to meet our requirements where possible.
Customer care has also been excellent: helpful and responsive in resolving any potential issues both before and after settlement. The handover presentation was thorough, covering all aspects of the home before I received the keys, along with a welcoming gift.
My family and I love our new Shawood home. As soon as we walked in, you could feel the quality, compared to other new homes we viewed. The home is so calm and beautiful to live in and we feel like we've lived here forever - not two weeks. The sales and customer service team have been lovely and helpful and it was a nice touch to have a welcome gift in the style of the home. So happy with our choice. Show details
Beautiful Home – Such a great experience and terrific customer care, we are so happy we brought this beautiful home at the Norman Estate. The quality of the build along with the upgrades to this home are amazing. Show details
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