High quality product delivered with exceptional professional service
We decided to install plantation shutters throughout the family home and were reluctant to go through the quoting process.
Fortunately we were referred to Sheer Elegance Blinds by our friends and were very grateful.
Throughout the entire process we were impressed by the professionalism of Bani and John.
Bani was very meticulous in listening to our requests and tailoring the products to suit the layout and our budget.
Bani was very patient and methodical in taking exact measurements for all the units.
The units were delivered on schedule and in...
Could not ask for better service or a better result.
Installed a combination of motorised honeycomb blinds and motorised plantation shutters in all rooms of my apartment and the result is exactly what I was looking for. Looks amazing, blocks noise, and provides visual privacy as needed.
- Verified customer
Excellent service and product
When we contacted Sheer Elegance for a quotation we knew we wanted a combination of blinds and Venetians. Bani arrived with an abundance of samples and after a quick conversation with him he understood our needs and proceeded to show us examples. That process only took a few minutes he then proceeded to measure our windows also checking where we needed the mechanism. Quotation received within 24 hrs, we had one other quote and both were comparable, we chose Sheer Elegance purely because of the service that was provided to us and with the choic...es we made. These blinds and Venetians are now installed and I'm so pleased with both. The blind colour and style wasn't anything like what we had in mind and I'm so glad as they are beautiful and have added style to our renovations and aren't just window coverings.
We installed the Normandy premium Cordless blinds on our boat to replace the existing old blinds. They are a beautiful product and effortless to open and close. The company has been excellent to deal with and on going customer service second to none. Bani is professional and friendly and we can highly recommend Sheer Elegance Blinds as we think it is important to support local businesses.
Excellent professional service
We had our vertical blinds installed throughout the whole house a year ago. Our experience with Sheer Elegance has been seamless. This year we had an issue with a bracket and it was promptly fixed under warranty. Excellent professional service from the team. Can’t recommend Sheer Elegance highly enough.
Attention to detail
We recently decided to put plantation shutters throughout our whole house. We did not know anything about plantation shutters other than the way that they looked. Bani spent the time to walk us through his products and the features so that we understood the differences. Bani then went on to measure everything up and told me that it would be a good idea to build out the frames a little in the older part of the house to ensure there would be clearance for the windows. The attention to detail that Bani showed compared to other vendors that came to...quote was what sold me on Sheer Elegance coupled with his products. When the Blinds arrived, they were installed the very next day and Bani even came to check whether there were any issues and ensure that the blinds were being installed per his expectation. Our house has been transformed and Sheer Elegance has been wonderful throughout the whole process. I couldn't recommend John and Bani highly enough - they do what they say they are going to do and they do it well. You won't be disappointed.
We are enjoying our new shutters every day!
This is one of those companies that you hope you can find to do business with.
The product (plantation shutters) is not over-priced and certainly seems to be of high quality.
The whole experience.. from a visit by Bani for a quote through installation and final payment was absolutely stress free.
- Verified customer
Wonderful experience, great service, highly professional, excellent product
I was looking to replace roman blinds in our house and install venetians in our newly renovated bathroom and ensuite. I obtained a quote from another company which was painfully expensive. So I decided to see what else was out there. I am so glad I stumbled across Sheer Elegance Blinds. From the moment I made contact to organise the measure and quote, everything went very smoothly. John was great to deal with over the phone and in the showroom and so was Bani who performed the initial measure and quote and came back with further samples, a...nswered more questions and did a re-measure to make sure of everything. The blinds were ready sooner than anticipated and were installed with a minimum of fuss. Total cost was about one third the price of my other quote. The blinds look great too. I would highly recommend Sheer Elegance Blinds to anyone.
I met with several blinds suppliers and Sheer Elegance Blinds were ahead on all fronts: product range, quality, knowledge, helpful advice, price, service, speed of delivery and friendly staff. From decisions through to installation, our experience has been seamless. Nothing was too much trouble - Bani and his team are ALL patient, kind and helpful. Blinds seemed to be incredibly complicated until I found Sheer Elegance. Can’t recommend this supplier highly enough.
- Verified customer
Excellence and Service
I am so impressed with Bani, his professionalism, overall manner, patience, product knowledge and advice. I chose from a wide range of quality fabrics for roller blinds. Bani demonstrated great care with check measuring the job, in what was potentially a tricky installation. The good advice I received and Bani’s overall attention to detail resulted in a high quality installation that is a credit to himself as well as his production and installation team. It was easy to communicate with both Bani and John throughout the job.
I decided t...o purchase motorised double roller blinds for some large windows, eight blinds in total. The Acmeda electronic controls (wifi) eliminate multiple pull cords which would have distracted from the clean lines of the blinds. I couldn’t be happier with my blinds and the service provided by Sheer Elegance Blinds. Highly recommended.
Efficient and Professional
From the beginning it was an absolute pleasure dealing with Bani.
He explained all the options for my windows very patiently and had an impressive catalogue of products to choose from.
The fitting of the shutters and blinds was seamless and they look absolutely fantastic, cannot fault any part of the service or product received!!
- Verified customer
Excellent service, great product
In late 2017 I approached three companies to quote for plantation shutters for our two storey house. The quote from Sheer Elegance Blinds was the middle quote in terms of cost, however we felt most comfortable with their advice, expertise and general approach (given by Bani). There was no pressure to sign on the day they quoted, no sleazy sales techniques that some other companies apply.
The blinds were manufactured and installed in a shorter timeframe than they had advised, and the product quality (Norman Shutters) is top notch. One of the...panels had been damaged in transit - a very small dent which I would not have picked up. Bani informed me of the dent, and suggested that I withhold $1,000 in payment until they had manufactured and installed a replacement. Given that reviews of many companies which provide and install plantation shutters often mention extremely poor customer service once an order has been taken, I felt that this was quite exceptional. Our house is also reasonably old (built in the 60s) and many of the window frames were not square. However, Richard’s (their measurer/installer) measurements were spot on and all but two shutters/frames fit neatly. The two frames that didn’t had very slight gaps in a corner (as the windows were clearly not square), but these were sealed with a sealant and are not noticeable. We are extremely happy with the shutters - they have transformed our house and it now feels brighter and much more modern. Overall I found the experience of dealing with Bani and his team to be very efficient and professional. They communicated regularly and turned up when they said they would. I have no hesitation in recommending Sheer Elegance Blinds to others who are considering purchasing plantation shutters.
Questions & Answers
Sorry, there are no questions yet.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.