Very disappointed, I was late for my appointment only 5 minutes they refused to give me treatment. When I asked for refund, they refused that too. There staff member called Casey very rude and racist. I won’t recommend silk laser at Rosny park hobart to anyone.
The reviewer stated that an incentive was offered for this review
Horrible and empathy less service
Absolutely disappointed by the treatment and audacity of nurses. Ruined my face which is now riddled with acne. Never going back, so heart broken. The sales was deceitful, complete information wasn't given. They will place blame on you or will just shrug off the responsibility.
Do not trust beauticians with medical grade devices.
Here is a clinic I visited for a while even after a few accidental burns (in covered areas) as the manager is always really lovely and offered me several apologies, kind words and a free led treatment. Despite the fact she tried to sell me the Led package for an issue I never had until she burnt me , I never questioned the kind lady there but just politely refused. Recently a new staff employed here brutally burnt my entire neck and partial face (couldn't go to work for a week due to the pain) reminding me the most alarming fact that beautici...ans should never be handed a medical grade device despite their welcoming and kind nature. This staff was rude and rough but my point is in general beauticians do not understand the physics of optical light and end up either under dosing people (for repeat treatments) or bumping up the energy of a beam they don't understand/or not cleaning the device enough causing severe burns. If this was done to me by a stranger, they would be in jail. How are industries like these in this day and age allowed to openly burn customers (who are often quiet about it) is beyond me. Was told to go get some cortisoid creams and not report to the radiation health department due to our personal relationship. People need to know that in QLD a regulatory body known as radiation health "regulates" this laser industry and at the very least such unqualified people need to be reported to have their licences assessed. They also refused to return my money which I will have to go through the Ombudsman and tribunal courts. They will only return my money if I sign liabilities away. Not worth the hassle. Go to a professional clinic that understands lasers.
- Verified customer
Cheaper than waxing and say goodbye to ingrown hairs
Having been to 4 different clinics they do vary. Some have much friendlier staff than others. It is best to avoid those within major shopping centres as parking is a nightmare and find the treatments are a bit rushed sometimes due to clinics being so busy at these locations. Highly recommend Glenelg! My biggest concern was safety and at no point have I had any issues or felt like I couldnt trust the clinician, in fact they would rather turn you away than risk it. Once you get one area done, it becomes addictive. I have had great results previou...sly having very thick hair. I have had 10 sessions and wouldnt describe it as completely gone but it is so much thinner and minimal. You do need to keep going, though not as often. Buy your sessions in advance when they are on sale and it becomes cheaper than waxing in some cases.
Dont be late!!!
Arrived 7 minutes late and my appointment had been given to someone else. Was late due to gridlock in the shopping centres car park otherwise would have been on time or early. Not at all impressed you have to pay in advance and then its hard to redeem the service. Then they keep me waiting on my next appointment talk about double standards.
Questions & Answers
Sorry, there are no questions yet.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.