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Silverwater Plumbing

Silverwater Plumbing

4.9 from 61 reviews

Excellent service

I have used Silverwater plumbers on numerous occasions. Wouldn’t use anybody else. Reliable,professional and on time. Would recommend it to anybody!!The latest job I had was a major gas leak kamron and his team where on site within 1 hr. Well done guys


Could not recommend enough!

I could not be happier with the service I recieved from Kamran and his team. I needed work done in a hurry and they were more then happy to oblige. They completed the work in a clean and professional manner and i will only ever be using Silverwater Plumbing moving forward.

Thanks again!

It is bad!!!!!

Kameron and his two apprentices worked on two vanities and other bits and pieces in my 2 bathrooms. Kameron did planning and performed some elements of the job and it was done well. I am satisfied with his part of work.
However, he left two apprentices unsupervised for the most of the day. One had just started his work and was totally 'green', constantly seeking advice from the other one who was hardly more experienced himself and was frequently on the phone to Kameron to seek his advice. Finally, the vanities have been installed crooked, what resulted in draws not closing correctly and front door not being flash, and with one tap turning mainly towards one side. Also, the frame of one bathroom's door was left chipped and the front panel of one vanity was scratched. At then end of the day Kameron inspected the work and blamed problems on the vanities' design and fault and later advised me to ask another plumber (who was coming later to address other problems) to fix the wrongly adjusted tap, installed by his apprentice.
He also pointed out that I am paying good price, given how long it took the job to be completed. Well, at least one third of the time was spent by apprentices on working out how to do the job and correcting mistakes, eg one vanity, despite the initial measurement, was installed ridiculously low and I needed to step in to make him undo it and to supervise the correction, as Kameron was not around.
Soooo disappointing as the money paid was not cheap and he was hired based on good Company's reviews.
Now I have a plumber from the company which sold the vanities to correct the problems as I cannot trust Silverwater to finish the job.
Never again am I going to hire this company. It is making money using inexperienced cheap labor.

3 comments
Hi Lucy. We are sorry to hear that you had a bad experience with Us. We would like the opportunity to investigate what has happened, Could you please give us the job number and we will be in touch shortly. If you would like to give us a call to discuss, please do so on 0458010988Thank you but i don't want further involvement as I am moving on. The other plumber himself, (not unsupervised apprentices) is just about to finish what went wrong, including reinstalling the vanity and fixing the tap and I am happy with this solution.Scratches have also been taken care of. As I said, the parts of the job Kameron did himself were well done, the rest was wrong and unprofessional.Hi again, by the way i have never received the job number, neither the official specified quote, despite being written in front of me. I was simply given the amount of money to pay for the job. The money was paid on 26/3/19

Brilliant Service

Analysed problem, offered two different solutions, wrote up a quote. And got to work. Problem took two hours but I am left over the moon. I’d thoroughly recommend Silverwater Plumbing.


Great job and excellent service

Kameron and Solomon and the team from Silverwater Plumbing did a great job in completing the installation of our outdoor kitchen. They were flexible and very accommodating in integrating with the kitchen company. All the guys who attended were professional, extremely polite and tidy. I would not hesitate in recommending Silverwater Plumbing.


Good worker

Excellent work by robert today. Fix it very professionally highly recommend to everyone for the best service. Very friendly and covenient. Ask me if you find out anything wrong than let me know.! Thanks


Excellent plumbing services

CAMERON and his team Solomon and Mow are excellent workmen. They installed my new hot water system and fixed a couple of other plumbing jobs. Very thorough professional and provided excellent customer service . I would highly recommend them.


Excellent service

Excellent service. He was very friendly and reasonable with his service. He kept asking questions to find out if there is anything more he can do to help. I would recommend him.

Good worker

Workers that came were very good and very professional, Issue was explained and solution was explained as well. Staff did things very professionally and very good. The manner in which they did everything is good as well.

1 comment
Hi Asna, Thank you for taking the time to leave your review. I'm happy to hear you had a great experience with us. If you need anything further in the future, please dont hesitate to call anytime. Warm Regards, Silverwater Plumbing

Silverwater plumbing 100%

This is the best plumbing company. Kameron and William we’re awesome. They were only ment to come and measure my water usage and they ended up fixing my shower head, and even replaced it for a new one. Couldn’t be more happier. I recommend Kameron and William to all my family and friends.

1 comment
Hi Diana, Thank you for taking the time to leave your review. I'm happy to hear you had a great experience with us. If you need anything further in the future, please dont hesitate to call anytime. Warm Regards, Silverwater Plumbing

Best plumbing company that I have dealt with by far

I have had previous plumbing work done by other companies and have never been happy with the service. I have nothing but praise for Cameron's professional and courteous service. He was prompt and listened to what I had to say. He fixed the problem efficiently and also checked out some other components of our water system that were showing wear. He advised us regarding preventative maintenance for the future and didn't try to sell us anything that wasn't needed. I will definitely be going back to Silverwater Plumbing next time I require any work done.

1 comment
Hi James, Thank you for taking the time to leave your review. I'm happy to hear you had a great experience with us. If you need anything further in the future, please dont hesitate to call anytime. Warm Regards, Silverwater Plumbing

Customer Service does exist

Cameron & his team listened to the issue than clearly explained the steps on finding out the problem so the fix can be implemented. Throughout their time they were courtiers & professional. The problem has been resolved. We will be recommending & using the service again when required.

1 comment
Hi Stan & Sonia, Thank you for taking the time to leave your review. I'm happy to hear you had a great experience with us. If you need anything further in the future, please dont hesitate to call anytime. Warm Regards, Silverwater Plumbing

Professional and Friendly Service, Can't recommend them higher

Professional and Friendly Service, Could't recommend them higher. Cameron did an awesome job investgating and repairing our bath. Will definitely be using Silverwater Plumbing again

1 comment
Hi Dan, Thank you for taking the time to leave your review. I'm happy to hear you had a great experience with us. If you need anything further in the future, please dont hesitate to call anytime. Warm Regards, Silverwater Plumbing

Friendly and professional Service

My family discovered that we had a water leak after our water bill doubled. I searched online for a reputable local plumber and decided to go with Silverwater Plumbing after reading positive reviews on Product Review and Google. And I was not disappointed.

Silver Plumbing were punctual and came with a smile. After explaining our problem, they went straight to the task and did what they needed to do. They were professional, friendly and easy to communicate with. They identified the leak and explained what they were going to do. They were confident and experienced.

In terms of their pricing, it appears to be reasonable. I cannot comment on how competitive their pricing were as I did not obtain quotes from other plumbers. But for the service they provided, I would definitely recommend these guys for future plumbing needs.

1 comment
Hi Michael, Thank you for taking the time to leave your review. I'm happy to hear you had a great experience with us. If you need anything further in the future, please dont hesitate to call anytime. Warm Regards, Silverwater Plumbing

Professional

What a great experience, on time, friendly and helpful.
Definitely will be using them again and recommending them.
Need more people like this in every trade

1 comment
Hi Adam, Thank you for taking the time to leave your review. I'm happy to hear you had a great experience with us. If you need anything further in the future, please dont hesitate to call anytime. Warm Regards, Silverwater Plumbing

Great job and quick.

Thank you to silver water plumbing for their quick response and fast action. Staff is friendly and the quality of the work is great.

1 comment
Hi John, Thank you for taking the time to leave your review. I'm happy to hear you had a great experience with us. If you need anything further in the future, please dont hesitate to call anytime. Warm Regards, Silverwater Plumbing

Phenomenal Service, Highly Recommend

Yesterday I used the services of Silverwater Plumbing for the first time and what an experience it was. I called in the morning and requested a plumber to assist with a toilet issue we were having. I was advised an eta of 48 hours which would have been fine, then with a cancellation that occurred, Silverwater Plumbing contacted me, came out the same day and fixed the issue within the hour. Great customer service, great workmanship. Highly recommend!!

1 comment
Hi Daniel, Thank you for taking the time to leave your review. I'm happy to hear you had a great experience with us. If you need anything further in the future, please dont hesitate to call anytime. Warm Regards, Silverwater Plumbing

Perfect fix, fast and efficient

The workers that visited were very friendly, easy to have a chat with and very fast and efficient at their job producing excellent outcomes. I would highly recommend them to anyone in need of plumbing services.

1 comment
Hi Kkemp, Thank you for taking the time to leave your review. I'm happy to hear you had a great experience with us. If you need anything further in the future, please dont hesitate to call anytime. Warm Regards, Silverwater Plumbing

Perfect service

The plumber was very helpful he arrived on time done his job perfectly, Diagnosed the issue with my gas regulator accurately

1 comment
Hi Eman, Thank you for taking the time to leave your review. I'm happy to hear you had a great experience with us. If you need anything further in the future, please dont hesitate to call anytime. Warm Regards, Silverwater Plumbing

Fantastic, great service.communication and on time.

Kameron is a freindly and courteous tradesman. Communicated very well about the job specification. I could not fault Silvawater Plumbing. The communication of the time frame was spot on and I would highly recommend this company..

1 comment
Hi Jayde, Thank you for taking the time to leave your review. I'm happy to hear you had a great experience with us. If you need anything further in the future, please dont hesitate to call anytime. Warm Regards, Silverwater Plumbing

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