Simple Pure Soap Questions & Answers

I know the soap was unavailable in Australia for a time but I have been able to purchase off and on through Evay and cheap as chips shop

external link 

Ebay

You can buy it on e bay. I also found some in Cheap as chips Australia so there would be outlets out there. Buy in bulk from ebay.

I found it recently in Chemist Warehouse in Fremantle and it's also available through their online store - $1.99 for a twin pack of soap

Now 14-June 17 and I have looked for simple soap for seven months in NZ and every place in Australia and Tasmania that we visit and that's four trips over the past nine months, it seems to be no longer made, we have natural safe soaps in NZ now so I am buying them as simple bar soap is unavailable. Only liquid simple soap is available which I use on my face. We have spent one whole day in OZ each trip going by train to all the chemists to find simple soap. It has been a nightmare as other soaps just crack my skin up. I am allergic to aloe vera which is in some soaps and creams and shampoo etc. Contact simple company in the Uk and complain and if enough of us did that they would get the message. Unfortunately most people buy cheap nasty soaps and the least sold product is discontinued in the shops.

Ha, I sent the question to Unilever's Customer Service email address and got this inane response. When I pointed just how unuseful this was, I heard nothing back so it's customer service with a qualification - as long as you don't ask awkward questions. I eventually bought some from the UK on eBay and then my local pharmacy found some more stocks but I'm not sure how long that will go for. At my present rate of use, I have enough for about three years! This might be a solution for you. The eBay purchase was relatively expensive. Simple has other products, just not the bars of soap. Maybe more people should lodge a protest with the company.

Dear David

Thank you for contacting us with your enquiry regarding Simple Soap Pure 125G.

We are always interested to hear from our consumers and welcome your comments and enquiries.

I regret to inform you that this product has been deleted and will no longer be manufactured or offered for sale from major supermarkets and other retail distribution outlets in Australia or New Zealand.

We apologise for this occurrence and agree that it is an unfortunate situation and one which our company strives to avoid. However products are deleted where insufficient consumer sales and limited retail distribution occurs. As a products' sales decline the competition to remain on limited supermarket shelf space is extreme. Retailer ranging decisions regarding our products will result in very limited distribution and the cessation of supply.

As Unilever Australasia no longer manufactures Simple Soap Pure 125G , you may like to visit the following link to view the current product range at external link  or external link .

We appreciate you taking the time to contact us. Please do not hesitate to contact me once again if you have any further enquiries.

Yours Sincerely

Mitch Taylor

Consumer Engagement Centre Consultant

external link 

Aus - 1800 888 997, NZ - 0800 900 028

Unilever Australia & New Zealand

20-22 Cambridge St, Epping NSW 2121

Whoops, sorry in my answer above I said eBay, I bought through Amazon. My apologies.

All good thanks for that. We had the Big Bucket Deals have a cosmetic sale etc earlier in the year and they were selling simple soap - twin pack for $2 they went fast i bought 4 packs wish i got more - they had to sell it from the counter - popular at the time. My mum buys them from Sydney and brings it over to NZ for her.

O well we will have to endure with these other products.

After posting this, I thought I'd give [name removed] another try and asked him what had happened about my request for alternatives. We are talking about the elapsing of some months! I also dropped into my email that I had posted something on a consumer forum and got this back. It's slightly more helpful than the original, my only comment is that Dove tends to be wetter and more prone to becoming liquid and therefore doesn't last as long as a bar of Simple:

Dear David

Thank you for contacting us with your enquiry regarding product recommendation, and we apologise for the delayed response

We can recommend that you try the Dove Beauty Cream Bar Extra Sensitive which is available through most of the major retail outlets.

If you would like to reply with your postal address we would be happy to send you a voucher to purchase a few bars on your next shop.

We appreciate you taking the time to contact us. Please do not hesitate to contact me once again if you have any further enquiries.

Yours Sincerely

[name removed]

Consumer Engagement Centre Consultant

external link 

Aus - 1800 888 997, NZ - 0800 900 028

Unilever Australia & New Zealand

219 North Rocks Road, North Rocks NSW 2151

Being well stocked for now, I don't think I will trouble him, but then again, I guess one shouldn't look a gift horse in the mouth!

I have found that it is being discontinued in Australia. It is made in UK. Recently while in the UK, I noticed that it is readily available at about 1 pound. Anyway, I have purchased some from Amazon UK and it should arrive here in the next week or so. 24 bars including postage was $57 Australian dollars. If it works out OK, I'll stock up for the future.

Hi Ronnice

I have some Simple Soap if you still need some. Email me at carla.paqs@bigpond.com

Unilever is failing to inform people that Simple Soap is still manufactured; a company by the name of Lornamead is making it. They are using the same name, the same packaging and the same formula which is wonderful news for those of us who are so sensitive that Simple Soap is literally the only product they can use to cleanse their skin. Lornamead has a distributor in Australia. If you contact their UK office they will be only too happy to provide you with contact details for the Australian distributor who can then advise you who they supply in your home town or city. Here is the UK contact - enquiries@lornamead.co.uk

I bought enough Simple Soap via a UK based eBay seller to last a while. Whilst I was happy to continue purchasing my beloved soap this way, I was much happier to learn that there is an Australian distributor.

Simple Soap is no longer sold in supermarkets in Australia; it is only sold in selected chemist shops. I live in a location which is home to 40,000 people yet Simple Soap is only available in two chemist shops, Blooms and Amcal.

I urge anyone reliant on this wonderful product to make contact with Lornamead and find out where they can purchase their soap in Australia.