Under promised, over delivered.
Hunted online for a particular shoe. They had it in stock at the best available price. My online order was followed up with a phone call from Sims. They estimated I'd receive the product on the Friday. Got in early Friday morning. They had even thrown in a complimentary pair of socks. Australia Post carried out the delivery and also kept me accurately advised about delivery. Would definitely buy from Sims again if they stock a product I want.
Well priced items, large stock, an easy search website, excellent communication, with prompt delivery. Correct items posted with an effective return policy (unlikely to be required). Simply a great store with which to do business.
Ordered from their web site and delivered to mt PO box promptly. They also called be before mailing to confirm the address.
Brooks addiction walker men
Most comfortable walking shoes. Good quality leather. A friendly staff member rang to verify my order before delivery. Excellent service & good price. Will definitely use Sims Sports again
These guys are great!
I had a few issues with sizing, but they were prompt in receiving the return and shipping out the correct shoe size in a matter of two days or so. Amazing service, even threw in a pair of free socks and free shipping returns for an sizing error that occurred. Love my new shoes, and the fact that they were $50 cheaper than other retailers. Won't be buying my trainers anywhere else from now on! Thanks guys
Great service,fast post.boots where ordered on Thursday afternoon and was received the next Monday morning. Victoria to Sth Australia.will use sims sports agsin
Great service great price !
My order was verified over the phone before it was sent by a friendly staff member. The prices were competitive and delivery was hassle free
Prompt reliable service
Great service. Had the shoes within two days. $50 cheaper than other sites which happened not to have the shoes I wanted in stock anyway.
Outstanding service, fast delivery, quality product, best prices
Outstanding service, fast delivery, quality product and $50 cheaper than anywhere else. I ordered online on Friday morning and received a courtesy call on Friday afternoon wanting to confirm my address and advise my order would be shipped that afternoon. I received my order the following Tuesday. Highly recommend and will use again.
Great personal customer service. They rang within the hour to confirm my delivery address and the shoes arrived 2 days later. You just don't see that attention to detail and customer care anymore. Well done
Sims Sports Are Great
Sims Sports is our go-to place for sporting footwear .. they are always great value, very efficient, & organise quick delivery .. their customer service is excellent ..
- Sims Sports
- Verified customer
Sims sports! Very happy with the service. When they were unable to supply the item I was after, they did everything possible to get hold of that item or offer a compatible replacement.
Excellence All Round
Had the product I was after at a competitive price. After placing the order I received a phone call to confirm my postal address before sending. Great after sales service, will definitely buy from again plus will highly recommend to others.
Great service. Great product.
Sims Sports had the product I required in the special wide fitting I need. They gave me a timeline for receiving my shoes and stuck to it, sending me reminders that the product was on its way. No problems and good, friendly feedback.
Great service, great prices, speedy delivery
Received a phone call immediately after my purchase online to confirm my address before shipping. So nice to receive this personal touch when shopping online, it gives you confidence that the order was received and is being processed. The price was fantastic compared to all other suppliers and they arrived very quickly. Great service from a great Aussie company.
Great service, great product, great price!
I received my runners in no time and they are great! I would highly recommend Sims Sports to anyone looking for quality products delivered with haste! Very reliable :)
Excellent customer service
After ordering a pair of Brooks walking shoes, someone from the shop actually rang me to check the order details and delivery address. This level of interest is not expected from a seller when the item is heavily discounted. Fast post and sensible paperwork. Thanks
- Sims Sports
- Verified customer
Great price, great service, smooth as silk.
Someone called to confirm the address and dispatch was within a business day. Delivery only took 3 days which is sort of out of your control but was nice to have good tracking. Great stuff
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