Singles Events Melbourne
Verified174 reviews
No response from [Name Removed] is the response, aka we don't care! – I booked a ticket to a singles event. Approximately 36 hours before, I started to get sick. I went to work but came home thinking it was hayfever. I have got progressively more ill. I read the terms and conditions relating to at least 48 hours notice to recieve a credit in lieu. Gee, that would have been nice if the Gods had decided to work in… Read more
with [Name Removed] timelines but the reality is that doesn't happen. I also read that a lot of people use this excuse. I am happy to supply a medical certificate, but as I have had no response to the numerous text messages which I have sent seeking clarification or even, at a bare minimum, acknowledging my text, I can only assume that [Name Removed] doesn't care. If you don't care to respond to clients, you don't deserve to be in business. My friends warned me that [Name Removed] communication is terrible. They are right. There are other speed dating companies out there, I will use them. Like my friend, who told me about [Name Removed], I will too, spread the word of my experience. This has left me utterly disappointed for something which I feel is my fault but totally out of control.
CBD Experience – I had to be pushed forward to another month first of all due to numbers. Then I had to reschedule to another month from there on. So 3 months later I was able to make it to the CBD However getting in contact with The Co Ordinator of the event was certainly a challenge and very last minute. Feedback given from myself to him on the night wasn't… Read more
taken in a professional way, nor was he taking accountability or apologising
I told him it was a challenge to reach him or any staff of his. I would ring and send text messages with no response. Quite frustrating overall on my end over the last 3 months until I finally was able to attend the event
So I left the event feeling quite angry overall and frustrated that He was not making me feel I was heard I will say as a customer
The least he could have said is I appreciate your feedback and I will do my best to work on this moving forward.
Poor poor professionalism Overall and mannerisms to a customer like myself
Let's analyse your behaviour shall we?… Read more (+2 replies)
Very poor customer service. Uncontactable – I booked for my first speed dating event with this company just recently. I paid $34. The day of the event, I went on the website to check some details and noticed the event I had booked for was now listed as being "sold out". On the night I arrived at the published start time (7.15pm) only to be told by the man at the bar that it had been pushed… Read more
back to 8pm by the organiser (I recall he mentioned the name [Name Removed]) and that a notification had supposedly gone out to attendees. I didn't receive any notification. I checked my text messages and emails, as well as my spam folder, and received no notification of the time change. I then proceeded to wait at the venue only to be told by the man at the bar at 7.55pm that the event had been cancelled due to insufficient numbers. How can this be when the day of the event I went on the website and it said "sold out"?! In the days since I have tried to make contact with this company in various ways (i.e. via email, phone and text). A screenshot of the automated email reply I have received is attached. All messages/calls go unanswered. It makes no sense that an event can go from being sold out on the day to then having to be cancelled due to insufficient attendees! I am appalled that this company has not bothered to contact me as to the next steps (i.e. rescheduling, refund options, credit etc). I have now gone through my bank who has refunded me the money. Whilst it is a small amount of money ($34); it's the principle of the matter that is most concerning. I have also reported the company to the Ombudsman for having seriously breached Section 29 (https://www.australiancontractlaw.info/legislation/acl/s29) of the Australian Consumer Law. Based on my experience I would not recommend this company for speed dating.
Hey there! Seems you have companies… Read more (+1 reply)
Reviews with attachments
- +6
Rude and unprofessional – Edit: I'd like to start with this quote of a direct comment made from this company about me in the replies below: "What human would want to date someone like this? No one, Christine. No one." A comment like this in such a climate of mental health issues is harmful and detrimental to anyone. Do yourself a favour and read the appalling replies… Read more
that come with any of the 1 star ratings before deciding to support this company.
My friend and I were planning to attend one of these events and there was a system error with her promo code. It took 2 weeks for anyone to respond, so by the time she was able to get her ticket, the even sold out, but I got mine.
[Name Removed] offered for her to purchase the ticket from a platform that was more expensive and wouldn’t take the promo code so I asked for a refund on my ticket and this is the insulting reply I got.
I have never been spoken to so unprofessionally by a company!
Hello everyone! I'm so glad Christina… Read more (+3 replies)
Positive reviews
Great night out with other singles – Singles Events have emerged from the Covid restrictions with a great new venue in Collingwood. The events are well run with a friendly outlook that puts one at ease and ready to chat. A great night out with the opportunity to make new friends and perhaps meet that someone special. Show reply
Fantastic day out – What a great way to spend the day! Tommy was a fantastic host and great fun and so down to earth. The day ran very smoothly and all the other singles on the trip were great fun. Nice to be amongst other singles rather than being the odd one out. Didn't meet the man of my dreams but made lots of friends. We all plan to catch up again soon. The… Read more · 1
only negative is that the day went too quickly. Tommy is a legend and if anyone doesn't like him there must be something wrong with them. Keep up the great work Tommy and I look forward to attending another event soon.
Such a great day out! – I'm so pleased I stepped out of my zone and joined in your beer & cider tour. Slight apprehensive feelings of going by myself quickly disappeared from meeting other singles at the bus stop and that set the scene for a fabulous day that flowed with quality crew, quality brews and lots of laughs with genuine people. Thanks Tommy for working your magic before and during the day so all we had to do was get our tour fun on. Show reply
Negative reviews
Very disappointed – Very disappointed and frustrated by the lack of communication! My friend and I paid to go to an event on Thurs Dec 29 2023 but unfortunately my friend got Covid. I messaged straight away the day before on the SMS support number explaining the situation add asking if we could reschedule, and received a message back very quickly from Rebecca saying… Read more
that should be fine, and to fill in the online form. I did exactly that, and from then until now, I have heard NOTHING. I have tried ringing the 1800 number and have sent numerous messages, but no response. Figure they have my money and that’s all they care about. There is an event this Thurs Jan 29 that still has vacancies and would suit our age bracket as I have suggested in my communication, but it just falls on deaf ears. Interesting how you can’t leave a review on the website but can only read hand picked testimonials…..
And for clarity, we paid full price of $49 per person - $98 in total - for nothing
Uncontactable. Feels like a scam! – Once you book, you can not contact them. You can not use your promotional code. No matter how many texts (as instructed) or emails you send to try and change a booking, you get no response. I received an automated response and that was it. Frustrating and it feels like a scam. Can NOT recommend this! Shame.
Thanks for this 1-star based on your… Read more
Not even worth one star! – The reviews for this organisation are clearly written by friends of the owner ([Name Removed]) ! Reason being, when you call ahead of event you get nothing but an impolite person with no consideration. As their site claims no refunds (yet assures social distancing), one is obliged to attend. Wait at the designated stop ahead of time, and in the… Read more
course of 45 minutes waiting (from 10am to 10.45am), you will see one bus turn up but not brake to stop and you will also see the organiser change seats so he can't be identified and bus keeps moving on! The bus itself was sooo small (and in no way catered for the social distancing required), and failed to even have signage in the window to signal it was a Brewery and Cider Tour Bus. The bus is driven by a little Chinese man (in no professional attire) that you could mistake it for being a little Chinese Tour bus!
Try calling on the day to see where they are, and you will only get a voicemail as their ph is conveniently turned off!
The unprofessional owner / operator ([Name Removed]) will not call you on the day because that would go against his desire do nothing but take peoples money & leave them standing! You can also expect no level of service once you have paid your money (from totally impolite ph manner when you call them to not delivering by not picking you up on the day)! If you want to waste $159, then book. If you want to potentially get Coronavirus (given no social distancing on dodgey small bus), then book! Otherwise, SAVE YOUR MONEY AND TIME!
Should you want to mail a letter of dissatisfaction, their postal address is Po Box 719, Coburg VIC 3058 (as per ASIC).
Hello everyone. Here is my initial… Read more (+1 reply)
Recent reviews
Great service, great fun and great way to meet people – From the moment I booked the service was FABULOUS! As soon as we met at the pick up point Tommy was amazing at making everyone feel relaxed and put everyone at ease. The bus trip was fun and full of laughs. The venues we stopped at were professional and delicious and it was a really great way to meet and get to know other singles in a relaxed ,… Read more · 1
comfortable and fun filled atmosphere. Tommy was a great host and was always making sure everyone had a good time and that everything ran smoothly. 10/10 from me.
Awesome Singles Tour - Highly Recommend!! – This was a great tour and an awesome way to ease back into socialising after Covid lockdown. Tommy is a fantastic host and overall would highly recommend the beer and cider tour!! Show reply
Find out how Singles Events Melbourne compares to other Dating Agencies
Know better, choose better.
Fun time, great experience – It is my first time doing something like this, I had a wonderful experience, great platform to meet people, a few interesting and fun games and finally Tommy the host is simply the best, he makes everyone feel comfortable and makes sure the event runs smoothly Show reply
Sooooo much better than dating apps and websites! Real people, real vibes, real conversations – Sooooo much better than dating apps and websites! Real people, real vibes, real conversations. I've done both virtual speed dating and the games night. With speed dating you meet around 12 people for 7 minutes each. Enough to work out if you have chemistry. With the games nights, there are plenty of games and chances to talk to people... with a very entertaining host. Definitely recommend. Great fun. Show reply
Greatfun and Great hosts! Well organised – The event was great and well organised. The hosts Tommy and Bridget was great, funny and enthusiastic. The dates were great and friendly. The lives events always have a great vibe, venues and food. The virtual dates were also well organised and serves as a good avenue to try something new.Super convenient and also had a great atmosphere via technology. Show reply
Have a go and have a laugh!! – Recently I participated in one of the online dating sessions. It went really well, and I had a lot of laughs. It was well organised, clear and easy to follow. Initially Tommy had us all in a group discussion until everyone was settled, and then he switched us into our own ‘rooms’ and then back again to group discussion. I think Tommy has done a… Read more · 1
great job in offering an online service during these challenging times. So, you can either sit at home and watch reruns of Seinfeld, or you can pour yourself a glass of wine put on a clean shirt and meet some people. Pre Covid I attended three of Tommy’s events, and enjoyed them all. (One in particular was on my birthday and I attended the beer and cider tour. What an awesome day out, and I got home at 3 am). I just read a previous review that is quite nasty, scathing and unnecessary. As a business owner myself it is very frustrating as there are many angry and miserable people out there who feel they have the right to trash someone’s hard earned reputation. Your amazing amount of 5 star reviews speak for themselves.
A complete waste of time and money – I don't know what kind of two-bob operation these people are running here, but my experiences with them have left me severely disappointed and disillusioned. These people seem to think that it is perfectly ethical to take people's hard earned money but not deliver the service they are meant to be providing. My debacle with them began in early… Read more
March when I booked in for one of their live events. Re-organised my whole day and left work early to make it to this event and just as I was about to step out the door, I receive a text telling me the event has been cancelled. Great. So they tell me I've been transferred to a "virtual online event" at a later date. This did not suit me at the time, so I requested a refund. No refund I'm told. Not only that, but I checked their website and they were selling tickets for the online event for $39 whereas I had originally paid $59 for the live event. Where was the offer of a $20 reimbursement? Or did they think I was dumb and I wouldn't notice? After a lot of arguing and getting nowhere with them I eventually put in a paypal dispute and credit card chargeback and got a refund. So fast forward to june 3rd, I thought I would give them another go and try out one of their online events. Paid the correct price of $39. Once again, re-organised my whole day, left work early only to get a text an hour before the event telling me the event had been rescheduled to the 2nd of July. Bloody great, here we go again. So July 2 comes around and I'm waiting for further instructions on how to access the event. The event starts at 7pm and it gets to 7pm and haven't heard a word from them. I send a text to their sms support.... nothing. Send another text at 7:15 and a guy rings me back. Tells me "Oh but you put in a paypal dispute for this". I explain that this was for the previous event and that I had paid for the latest event as a seperate transaction. Ok he says, then emails me a link to the meeting platform on which the event is held. This site was extremely glitchy and both the audio and video were constantly buffering and cutting in and out, to the point I could not make anything out. After a few minutes it froze up and would not respond, forcing me to restart my computer to get it working again. After I restarted my computer I could no longer access the site, so I sent several texts to their sms support explaining what was happening and sent screenshots etc, however I got no response from them and the event went ahead without me. . I have not heard back from them to offer an explanation or apology so I have once again contacted my bank to get a credit card charge reversal. Appalling customer service from this company.
Hello everyone! Allow me to explain the… Read more (+4 replies)
A totally fun yet professional experience – What an unexpected great night, such great fun connecting with a great bunch of people. The night was run so professionally, yet relaxed and fun throughly recommend you give this a go Show reply
Single Events are so much fun!!! – I have loved the virtual trivia nights and speed dating events.. These are very well organised and well run by Tommy. Lots of laughs is had by all. Grab your tickets and get ready for some fun. Show reply
Virtual trivia night - great fun – I had a great time and met some great people all from the comfort of my home. A few drinks, lots of laughs and a little bit of competition made for a great night in a relaxed setting. Tommy does an amazing job of making everyone feel relaxed and able to participate. Highly recommend Show reply
Super Night – Folks, the trivia night was a huge blast. Our host tommy was fantastic and ran a fun night that ended well into the morning. The games were easy to play, involving everyone and created chaos as the night went on the more inebriated we became and all ended up chatting and laughing the time away. Show reply
Find out how Singles Events Melbourne compares to other Dating Agencies
Know better, choose better.
Oh what a night! – Wow thanks so much Tommy for a fabulous night of fun and laughs! You are a great host and managed to make a virtual event so much better than anything I could’ve expected. It was well organised and gave us all a chance to get to know each other while playing fun team games and just laughing more than I have in awhile. I’ll definitely be coming to the next one. Thanks Tommy you’re a legend Show reply
Would definitely recommend! – Tommy made me feel very comfortable in a very relaxed and easygoing setting. I have gone twice now and recommend to anyone interested in meeting some new people! Thanks Tommy Show reply
What a great night! – I was so nervous to try speed dating but I am so glad I did. This company is fantastic!! The owner Tommy and sidekick Bridgett were the most welcoming hosts! Tommy made sure I was taken care of and explained everything really well. Honestly it was just a really good time. No pressure, easy, and the food was delicious! I’m booking my next session right now! Thank you guys! Show reply
Wine Trip Shenanigans – I had a fantastic experience on the Yarra Valley Wine Trip for singles 25-37yo. An engaging and upbeat host made mixing and mingling a breeze on the bus trip and at 3 excellent wineries along the way. A great day out meeting new people and discovering new wonders in country Victoria. Show reply
Fantastic night out – I went to the trivia night last month and had a fantastic night out. The venue was great, the people were great and the host was a lot of fun. Overall I would highly recommend going along to any of their speed dating events. They definitely are the best value for money singles events I’ve ever attended in Melbourne. Show reply
Great night tonight – Met some really great Asian girls tonight at the Asian Women speed dating tonight. Well organised and great atmosphere. I’ve been before and they always have great events with professions hosts too. Show reply
Great company – Really welcoming and best speed dating event that I’ve been to in Melbourne. Great venue. Highly recommended to anyone that wants a great company to look after you and really give you a great experience. Show reply
Best one out there! – Meets numbers, makes it fun & easy to attend. Second time I’ve been & will go again. Company is good & keeps it very interesting & fun. Host is very very very funny too. Show reply
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Such a malicious human. I just feel… Read more (+2 replies)