SleepMaker Chiro Support Range

There is no Chiro Support offered on the Sleep Makers Mattress – We bought the mattress back in 2018 due to fact that both myself and the wife had back problems. We are now in our 6 years of sleeping on the mattress and every morning I wake up feeling that I have sever back and hip pain. The mattress is so bad it has developed sagging on both sides where we sleep, even though we have turned the position of the… Read more

mattress every month as instructed by the sales person. So spending $2,500 and only getting 6 years is certainly not good value for money, I wonder what classifies as a warranty claim on a discontinued mattress ? We will never go back to a sleepmaker mattress.

There is no Chiro Support offered on the Sleep Makers Mattress – We bought the mattress back in 2018 due to fact that both myself and the wife had back problems. We are now in our 6 years of sleeping on the mattress and every morning I wake up feeling that I have sever back and hip pain. The mattress is so bad it has developed sagging on both sides where we sleep, even though we have turned the position of the… Read more

mattress every month as instructed by the sales person. So spending $2,500 and only getting 6 years is certainly not good value for money, I wonder what classifies as a warranty claim on a discontinued mattress ? We will never go back to a sleepmaker mattress.

Crippling back pain – Started sleeping on this bed after a gift from my dad. Within a month I had minor back pain and within months I had crippling back pain. I had no idea it was the bed until I slept in another bed one night and woke up feeling brand new. I started sleeping in my spare room and my back pain had improved dramatically however I am now left with long… Read more

term back pain. Wish I’d reviewed before using. Considering all the similar experiences has any one considered legal action?

Fabulous comfort – My sore neck disappeared with my new mattress. I love getting into bed now as I have never experienced such comfort before. The mattress is so supportive as well as soft and cosey Show details ·  1

BEST NIGHTS SLEEP EVER – Just received my mattress last week, first night sleeping on it, I went to bed at 9:30 pm and didn't wake up till 5:30 am the next morning. I have been sleeping on a older mattress for a while and I used to suffer from numbness in my arm and fingers regularly. Since my new mattress, no numbness. I was a bit hesitant to get the medium firmness mattress, but was guided by the consultant in-store at Sleepys. Would definitely recommend. Show details ·  1

Didn't know a mattress could be so comfortable! – Mattress is very comfortable and supportive - far better than our previous one. Neck and back issues seem to be about the same as previously but certainly more comfortable to lie on. Sleeping better since this new mattress which seems to encompass my body. Very snuggly. Have done away with our electric blanket. Mattress seems to be very durable and so far has maintained shape and firmness. Money well spent. Show details ·  1

wish I had researched the reviews for this mattress – No problems using it for siting up before sleep. But over the months, I started to feel that something wasn't right. Fast forward 5 months....I went away for a month, first night home woke up with really bad back pain, second night was a struggle, and by the third night, the pain was intense in a few minutes so I had to sleep in the guest bed. It… Read more

sags in the middle. Not a huge sag, but just enough that it affects my posture and my back is not happy. I thought it was something else at first, like my computer chair, but being away and then coming home and it happening straight away, I knew it was the mattress. Guess I will be like many others and my money will have been wasted. Not happy.

Useless conpany, warranty and matress – Within 2 years, this matress has sagged so badly that its already been thrown out with the hard rubbish. Sleepmaker are a joke. They will charge you for their defective matress to be investigated and then blame normal wear and tear for their defective product as they're short on coin and cannot replace mattresses free of charge like other more reputable brands Stay away from Sleepmaker!! Show details

Very disappointing product ! Save Your Money And Buy A Different Brand Mattress – This mattress is Terrible! We've had such a bad experience, the mattress has developed significant decompressions and structural failure on the sides within the first 12 months of owning it. like so many other reviews, the warranty claim was a complete waste of time and The Comfort Ground (Sleepy's) have taken no accountability for the… Read more

sub-standard product failing.

Spend your money on an alternative mattress, this Brand won't get another dollar from me and I hope people read this review before spending their hard earned cash....So disappointing sleepy's - be better !

Huge disappointment in under 3 months! – I'm bitterly disappointed by this purchase. $1500 on a king single to replace the GODAWFUL Ecosa mattress I had which was crippling me, and now this one is sagging the same way in a little over 2 months. I am sleeping so badly and waking up with terrible back pain and I'm really stiff and tight. I'm not someone who normally experiences back… Read more

problems. It fails to provide the most basic support around your waist (WORSE if you're a woman and have hips!) and doesn't allow heavy areas like hips and shoulders to be absorbed, so the result is a sagging hole that curves your spine and has lead to quite significant hip and sciatic pain for me, as well as tight and sore upper and lower back. I contacted Sleepy's, where I purchased it, and I've just missed the 60 Day Comfort Guarantee – and contrary to the Sleepy's staff member's advice, "flipping the mattress" has not made it better. I had though for the past month that maybe it was just me, that the problem was I was out of whack or not moving enough. After laying on our 17 year old latex foam queen bed I realise it's not me at all – this mattress is just plain awful and unfit for purpose. So looks like I'm stuck with this. I now have a combined total of $2500 in useless mattresses that are creating problems I did not have before. HOW CAN THIS BE ENDORSED BY CHIROPRACTORS?! It's frankly astounding. Obviously none of them slept on one. I am so EFFING ANGRY! Less than 3 months old!!! I am going to follow up with the warranty but by the sounds of other reviews here, it might be a waste of time (and my hard earned money).

Worst Mattress Ever, have more issues now than before! – I never had back problems until we bought this mattress. Got it for my partner as he has back issues and we're convinced into purchasing. After 12 month both of us have sever back and neck pain. As with other reviews I thought I'd was my job...waking up during the night because of pain and was even worse getting up in the morning. Absolutely terrible! Show details

Goodbye dreamtime. Hello Stress & Pain. Creating business for chiropractors thanks to Sleepmaker Chiro support 300 – Accosted in a shopping centre by a pop-up store from Sleepys Kotara, my husband and I were ripe for the picking by unscrupulous salesmen. Normally we do our research when spending thousands of dollars on an item. Sadly we were bamboozled by promises of the best night sleep and encouraged by endorsements by chiropractors. Had we done our research… Read more

we would have found that 80% of purchasers reviewed it as "terrible"and 100% of the remaining reviews had only purchased the mattress within a few weeks, therefore no time for the deterioration to take effect. We, like 100% of the buyers that have tested the mattress for more than a few months, have debilitating lower back and hip pain which is being treated by a chiropractor and big contributions to drug companies for pain relief. The poor manufacturing causes the bed to sag at both sides, with a hump in the middle. Great for those couples going through pre separation as it certainly ensures you will stay that way. We long for the days of sleeping on our second hand, 20 y/old mattress, we thought was due for replacing. We note this bed is now discontinued which suggests the manufacturer can't bare any more damage to their reputation. We look forward to a refund of our hard earned cash and survive with hard learned lessons with a reminder of "Caveat emptor" ..(BUYER BEWARE)

Worst product even worse customer service – After a few years bed has failed in the middle.Bad back pain for last few months due to this mattress. Customer service response is to ask for photos over and over again. 3 days in, 19 photos sent and no closer to talking to a person or getting anything solved. 10 year warranty aint worth the paper it is printed on. Avoid the company at all costs! Was surprised they were still in business but now I know why. Save yourself the hassle. Show details

Just Perfect for a Bad Back – After years of looking for the right Mattress to support my back I have finally found one. I went looking for a new mattress, as I was waking in the morning with a sore back. After making many inquiries, I was directed to the Chiro Dynamic Mattress. This mattress affords me a good nights sleep. It gives support to my hips and shoulders while… Read more ·  1

still being soft and comfortable. I am waking in the morning now without any back pain after having a good nights rest. While being an excellent mattress for my back problem, I have also found that even thought my Chiro is a king size mattress, it is not a heavy mattress, and as a result lifting the mattress for turning and changing bedding has become much easier.

Terrible Bed! – We purchased this bed 3 years ago{it feels like painfully longer}, it felt nothing like in the shop, and i mean nothing! We opted for plush, it wasnt. Ended up after the first week going to buy a $300 topper to elevate the insane back pain, and lets be honest it was just a bandaid fix! Sagging in all the wrong places would be the biggest… Read more

complaint, which in turn leads to neck and back pain. The past few months its gotten that bad we have had zero sleep so time for a new one!

We have ditched this bed and gone with another shop and brand. Lets be honest the warranty isn't worth the paper its written on, well from what i can see i am yet to read of a happy outcome!!

Such a dissapointment. Steer clear.

Awful don't buy – Have had the mattress for 4 months. Was great to start with, however there is now a deep crater/indentation in the middle of the mattress. Nothing to do with body weight as weigh less than 60kg. Have heard a popping sound a couple of times - presumably the springs have failed or broken completely. Apparently this is a normal body contour. I don't think so.  Show details

Very disappointing – Like many others have mentioned the mattress was good for the first 3-6 months then the support disappeared. There are large indentations where we lay and a mountain in the middle, it appears something has failed inside. The sides of the mattress are bulging out and there is no edge support, causing roll outs when laying near the edge. The… Read more

mattress was rotated monthly as recommended upon purchasing, it now needs to be rotated weekly to lessen back pain.

In June 2018 I opened a warranty claim and provided all the required information and photos. A response was received at the start of July, stating our warranty claim was being processed and I have not heard from them since.

I am very dubious that the warranty process will achieve anything and we will end up having to buy another mattress before too long.

Absolute dog dirt. Do not buy – What a piece of king size crap. $2500 of hard earned cash wasted. Don’t need 10 year warranty with this, it doesn’t cover anything and the mattress won’t even make 12 months. It was only comfy for the first 3 months and then the dreaded “body contours” problem occurred. We’re 80kgs and 50kgs. I’ve Contacted customer care, measured the mattress,… Read more

sent photos and they said the sag I’m experiencing is normal body contouring. This is just the manufacturers way of pieing off a problem of rolling together into a dip or sleeping wonky and waking up with a broken back. Well I don’t want a sagging body contouring mattress!! We’ve treated this mattress as should by rotating it, sleeping in the middle and on the edges bla bla bla but now 9 months after purchasing it’s giving me such bad lower back pain. I’ve never had back pain before in my life being 28 years young, but I suppose as this mattress is RECOMMENDED by CHIROPRACTORS then I guess that’s how they make money. I will never buy a sleepmaker mattress again and will definitely put others off from buying. Don’t waste your time with customer care either they are useless. Wish we’d looked at these reviews before we purchased

Chiro Align 400 Defective – This mattress was recommended by my chiropractor, sadly the bed is not very supportive at all and has caused my back and neck problems to get significantly worse. The supplier Sleepys, was not particular helpful and then I discovered that the manufacturer has completely redesigned this bed because of all the adverse feedback. The will align your… Read more

spine, just not in the manner that you were hoping for. All customers should be offered either a full refund or a free upgrade to the new model. The bed is flawed

Made our back pain even worse! – Worst mattress ever! Not worth the money. Told this was the firmest mattress and was orthopedic recommended. But its super soft and has dipped. Never again. Warning all family and friends and friends of friends!!!  Show details

will never buy sleepmaker again and will tell everyone the same thing – the first year it was great, then i started getting back pain, as the years ticked over i thought it was my work doing it, nope changed jobs and didn't help, must add i only used the bed 5 days a month for the first 3 and 1/2 years, the last 12 months have been so bad, both sides are now sagging to the point i can see it from looking with all the… Read more

covers on, pillow top useless, paid over $4,000 for this and in no way will it last ten years as recommended, seems when they sell to you they tell you what ever to sell it, dont realy blame them to much as i want to get rid of it as fast as i can too. still saving for a better mattress, wont be one of these 1/10

Warning this is a faulty product – My partner and I purchased a king size pillow top sleep maker mattress in 2016. Within 3 months it was sagging on both sides with a lump in between us. We had to do the broom test taking photos to show the sagging. After numerous contact with the warranties department we had it replaced. Within 3 months our new one had done exactly the same thing.… Read more

Keeping in mind we both weigh less than 75 kg. Spending this kind of money one would expect it to last 12 years not 12 weeks. I will never buy a pillow top of any kind ever again. Mako

Don't buy a pillow top mattress!! – FYI people who are looking to purchase a mattress - DON'T BUY A PILLOW TOP MATTRESS THAT YOU CANNOT TURN OVER !!! These mattress's feel great for 6 months then the expensive thing becomes another thing altogether. Deep body impressions and a annoying bump in the middle. Buy a mattress that you can flip upside down, or buy one with a removalble… Read more

pillow top ... Next time I crazily decide to spend almost $5000 !! on a mattress I will go to Makin Mattresses, they seem to have mattresses that you can flip and have removable pillow tops that you can flip too....the team at Sleepmaker can do nothing to help you with your stupid expensive mattress.... Google how to remove pillow tops.. that is what I am going to do...I even spent another $400 to have the pillow top firmed up but it only lasted a couple of weeks before it was back to deep body impressions and a bump in the middle - so unhappy about this purchase and the lack of customer after care especially with 10 yr warranty - means nothing!

Back breaking Chiro 300 mattress – I used to love going to bed at night, now I dread it. The mattress has no chiropractic benefits, in fact I have more lower back discomfort now than I've had in my life. We originally bought a SleepMaker mattress in 2014, we then had a repair done on it in Jan 17, that didn't last, so it was replaced in May 17. Two months in it has sagged again… Read more

and causing more back problems than one would expect from something endorsed by the Chiropractic Association of Australia. Stay away.

Very comfortable mattresses – Recently bought the Chiro 300 sleepmaker mattress from Sleepys at Kotara and it is everything that the sales rep said it would be. Great mattress and great service. Highly recommended  Show details ·  1

Do not buy this mattress – This mattress gets so hot, I never get a full nights sleep. It is like the mattress has its own built in electric blanket that runs on the highest setting and it never turns off. Don't waste your money on this mattress. Also makes my lower back ache when I wake up each morning.  Show details

Sagging Chiro 300 – Shocking mattress. Replaced once under warranty for sagging once and has re sagged again within 12 months. As a consumer one may expect this after years and years of use, but not within 12 months. Like others requested refund. Told to take pictures and measurements, just poor customer service. It is clear that Sleepmaker are producing a poor… Read more

quality mattress, given the amount of comments on this site. They most likely paid for the CCA endorsement. This in "NOT" a fine mattress company, as they include a disclaimer as part of the warranty claim process that sagging of the mattress is normal. This should be disclosed to the purchaser at point of sale, and hence could be construed as deceptive behaviour. Please note that I only weigh 74kg's.

Don't waste your money!!!! – This has to be the worst mattress ever! Purchased this so called firm mattress as I suffer from arthritis and a whole heap of other medical issues. Spent a small fortune on this mattress and it is absolutely terrible. I have done all the right things and keep it looking perfect. 6 weeks after purchase it had to be taken away as it was faulty. I… Read more

was given a terrible loan mattress which made my pain even worse. Now a year later it has been repaired 2 more times, each time it has apparently been fixed but came back worse along with the terrible loan mattress. How sleep maker can justify giving someone a smaller thinner mattress for a week compared to what the customer purchased is beyond me! Now I've received my apparent brand new replacement mattress and my children's medium feel mattress is harder than my so called firm mattress. Absolutely disgusted at sleep maker for selling worthless mattresses that do not help in any way,make sleeping hard to do and even harder to get up each day increasing my pain dramatically. The entire mattress sags and loses its firmness within weeks. I now need to find the money to replace this waste of a mattress. Time to call the department of fair trading to see what can be done as I'm sick of dealing with sleep maker who just want to keep taking my mattress away to apparently fix it. Just give me my money back!!

Worst mattress ever !! Don't buy this mattress if you care about your back – Worst mattress ever !! I want to rate it 0, but no option on the list. Totally waste of money. This mattress make me back pained. I see CAA approved and thought it can help with back support, but not at all. It makes my back pain worst. I had a back pain in the first night I slept one it. After sleeping on it for a week, I cannot stand with the… Read more

pain anymore, so I decided to change back to my old mattress and my back pain has gone. I am wondering why this model is still produced and sold in the shop?

Expensive Rubbish and your back will hate you! – Purchased about 5 years ago and was the worst mattress I have ever tried. The CAA certification won us over with promises of back care, nothing could be further from the truth. Over time the mattress developed sags and noticeable dips but the worst part was I started to notice back and neck aches which left me feeling like crap every morning.… Read more

Getting out was a struggle and lifting my legs to rock myself was the only way to get out of the dip.

Worst thing was last year it caused severe tension in my back muscles and they spasmed badly causing severe disk pain, 8 weeks later and have recovered and I now sleep on a hard floor with funnily enough no more back pain or neck pain in the morning, my wife has suffered the same the last year as well and finally she was convinced to get a nice new firm mattress and it's fantastic.

These crappy mattresses should have been recalled as I am sure there are 1000s more like this which are just sold on to the next sucker...

Big financial mistake – It was firm as we requested but over time it was just too hard, it was our own fault for not taking the 60 day recall offer, but it was just too awful 1 year later we have had to spend $2300 on a new mattress. Partner disturbance was a big issue too.  Show details

This bed is killing my back and has lost all support – I purchased the chiro 400 around 11 months ago and it has now become my biggest mistake . It gives me a sore back provides no support. My current partner hates this matress . When It first arrived I was happy but over this 11 month period this bed has gone down hill . Today I just ordered an over lay to asssist with support . I did call sleepys and they were not very helpful . Not happy at all  Show details

Big regret! – Sorry, but objectively and factually this sleepmaker product did not make me go to sleep due to poor support, poor quality and high fumes, which equals poor cheap quality. I would never recommend this product to anyone and please do not repeat my mistake and pay a lot of money for something that is clearly not worth it.  Show details

I love my bed – Quite shocked about all the bad reviews! I bought my mattress 2 years ago and it has been great, no holes, no sagging and helps my back.