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5SleepMaker Chiro Support 300

SleepMaker Chiro Support 300

 Verified
5SleepMaker Chiro Support 300
1.6

29 reviews

Positive vs Negative
17%83%
Sleeping Position
  • Side
  •  · 
  • Back
  •  · 
  • Front
Adjustment Period
  • Days
  •  · 
  • Months
  •  · 
  • I never got used to it!
Perceived Firmness ?
  • Very Soft
  •  · 
  • Soft
  •  · 
  • Medium
Pre-existing Neck / Back Issues ?Yes · No
Caused Discomfort ?Yes · No
Heat Retention ?Yes · No
Sagging ?Yes · No
Value for Money
1.9
Steve P
Steve PQLD2 posts
  300

There is no Chiro Support offered on the Sleep Makers Mattress – We bought the mattress back in 2018 due to fact that both myself and the wife had back problems. We are now in our 6 years of sleeping on the mattress and every morning I wake up feeling that I have sever back and hip pain. The mattress is so bad it has developed sagging on both sides where we sleep, even though we have turned the position of the… Read more

mattress every month as instructed by the sales person. So spending $2,500 and only getting 6 years is certainly not good value for money, I wonder what classifies as a warranty claim on a discontinued mattress ? We will never go back to a sleepmaker mattress.

Steve P
Steve PQLD2 posts
  300

There is no Chiro Support offered on the Sleep Makers Mattress – We bought the mattress back in 2018 due to fact that both myself and the wife had back problems. We are now in our 6 years of sleeping on the mattress and every morning I wake up feeling that I have sever back and hip pain. The mattress is so bad it has developed sagging on both sides where we sleep, even though we have turned the position of the… Read more

mattress every month as instructed by the sales person. So spending $2,500 and only getting 6 years is certainly not good value for money, I wonder what classifies as a warranty claim on a discontinued mattress ? We will never go back to a sleepmaker mattress.

Chaaban R.
Chaaban R.
  300

Crippling back pain – Started sleeping on this bed after a gift from my dad. Within a month I had minor back pain and within months I had crippling back pain. I had no idea it was the bed until I slept in another bed one night and woke up feeling brand new. I started sleeping in my spare room and my back pain had improved dramatically however I am now left with long… Read more

term back pain. Wish I’d reviewed before using. Considering all the similar experiences has any one considered legal action?

SleepMaker
SleepMaker    

Hi Chaaban It sounds like you have purchased the wrong… Read more

Tina
Tina
  300

wish I had researched the reviews for this mattress – No problems using it for siting up before sleep. But over the months, I started to feel that something wasn't right. Fast forward 5 months....I went away for a month, first night home woke up with really bad back pain, second night was a struggle, and by the third night, the pain was intense in a few minutes so I had to sleep in the guest bed. It… Read more

sags in the middle. Not a huge sag, but just enough that it affects my posture and my back is not happy. I thought it was something else at first, like my computer chair, but being away and then coming home and it happening straight away, I knew it was the mattress. Guess I will be like many others and my money will have been wasted. Not happy.

GP
GPTAS33 posts
  300

Huge disappointment in under 3 months! – I'm bitterly disappointed by this purchase. $1500 on a king single to replace the GODAWFUL Ecosa mattress I had which was crippling me, and now this one is sagging the same way in a little over 2 months. I am sleeping so badly and waking up with terrible back pain and I'm really stiff and tight. I'm not someone who normally experiences back… Read more

problems. It fails to provide the most basic support around your waist (WORSE if you're a woman and have hips!) and doesn't allow heavy areas like hips and shoulders to be absorbed, so the result is a sagging hole that curves your spine and has lead to quite significant hip and sciatic pain for me, as well as tight and sore upper and lower back. I contacted Sleepy's, where I purchased it, and I've just missed the 60 Day Comfort Guarantee – and contrary to the Sleepy's staff member's advice, "flipping the mattress" has not made it better. I had though for the past month that maybe it was just me, that the problem was I was out of whack or not moving enough. After laying on our 17 year old latex foam queen bed I realise it's not me at all – this mattress is just plain awful and unfit for purpose. So looks like I'm stuck with this. I now have a combined total of $2500 in useless mattresses that are creating problems I did not have before. HOW CAN THIS BE ENDORSED BY CHIROPRACTORS?! It's frankly astounding. Obviously none of them slept on one. I am so EFFING ANGRY! Less than 3 months old!!! I am going to follow up with the warranty but by the sounds of other reviews here, it might be a waste of time (and my hard earned money).

J Smith
J Smith
  300

Worst Mattress Ever, have more issues now than before! – I never had back problems until we bought this mattress. Got it for my partner as he has back issues and we're convinced into purchasing. After 12 month both of us have sever back and neck pain. As with other reviews I thought I'd was my job...waking up during the night because of pain and was even worse getting up in the morning. Absolutely terrible! Show details

SleepMaker
SleepMaker    

Hi there, We have pm'd you. Thanks

Joanne S.
Joanne S.NSW3 posts
  Verified 300

Goodbye dreamtime. Hello Stress & Pain. Creating business for chiropractors thanks to Sleepmaker Chiro support 300 – Accosted in a shopping centre by a pop-up store from Sleepys Kotara, my husband and I were ripe for the picking by unscrupulous salesmen. Normally we do our research when spending thousands of dollars on an item. Sadly we were bamboozled by promises of the best night sleep and encouraged by endorsements by chiropractors. Had we done our research… Read more

we would have found that 80% of purchasers reviewed it as "terrible"and 100% of the remaining reviews had only purchased the mattress within a few weeks, therefore no time for the deterioration to take effect. We, like 100% of the buyers that have tested the mattress for more than a few months, have debilitating lower back and hip pain which is being treated by a chiropractor and big contributions to drug companies for pain relief. The poor manufacturing causes the bed to sag at both sides, with a hump in the middle. Great for those couples going through pre separation as it certainly ensures you will stay that way. We long for the days of sleeping on our second hand, 20 y/old mattress, we thought was due for replacing. We note this bed is now discontinued which suggests the manufacturer can't bare any more damage to their reputation. We look forward to a refund of our hard earned cash and survive with hard learned lessons with a reminder of "Caveat emptor" ..(BUYER BEWARE)

SleepMaker
SleepMaker    

Hi there, Sorry to hear this, can you please let us… Read more

Wendy H
Wendy HQLD2 posts
  Fair Incentive 300

BEST NIGHTS SLEEP EVER – Just received my mattress last week, first night sleeping on it, I went to bed at 9:30 pm and didn't wake up till 5:30 am the next morning. I have been sleeping on a older mattress for a while and I used to suffer from numbness in my arm and fingers regularly. Since my new mattress, no numbness. I was a bit hesitant to get the medium firmness mattress, but was guided by the consultant in-store at Sleepys. Would definitely recommend. Show details ·  1

Annette
AnnetteTAS
  Fair Incentive 300

Didn't know a mattress could be so comfortable! – Mattress is very comfortable and supportive - far better than our previous one. Neck and back issues seem to be about the same as previously but certainly more comfortable to lie on. Sleeping better since this new mattress which seems to encompass my body. Very snuggly. Have done away with our electric blanket. Mattress seems to be very durable and so far has maintained shape and firmness. Money well spent. Show details ·  1

Riz F
Riz FQLD2 posts
  Fair Incentive 300

Just Perfect for a Bad Back – After years of looking for the right Mattress to support my back I have finally found one. I went looking for a new mattress, as I was waking in the morning with a sore back. After making many inquiries, I was directed to the Chiro Dynamic Mattress. This mattress affords me a good nights sleep. It gives support to my hips and shoulders while… Read more ·  1

still being soft and comfortable. I am waking in the morning now without any back pain after having a good nights rest. While being an excellent mattress for my back problem, I have also found that even thought my Chiro is a king size mattress, it is not a heavy mattress, and as a result lifting the mattress for turning and changing bedding has become much easier.

Drewy88
Drewy885 posts
  300

Wish I never bought it – If you feel like waking up every day like you just ran a marathon then go ahead and get one  Show details

SleepMaker
SleepMaker    

Hi Drewy Have you been in touch with our customer care team?

Garth
Garth5 posts
  Verified 300

Absolute dog dirt. Do not buy – What a piece of king size crap. $2500 of hard earned cash wasted. Don’t need 10 year warranty with this, it doesn’t cover anything and the mattress won’t even make 12 months. It was only comfy for the first 3 months and then the dreaded “body contours” problem occurred. We’re 80kgs and 50kgs. I’ve Contacted customer care, measured the mattress,… Read more

sent photos and they said the sag I’m experiencing is normal body contouring. This is just the manufacturers way of pieing off a problem of rolling together into a dip or sleeping wonky and waking up with a broken back. Well I don’t want a sagging body contouring mattress!! We’ve treated this mattress as should by rotating it, sleeping in the middle and on the edges bla bla bla but now 9 months after purchasing it’s giving me such bad lower back pain. I’ve never had back pain before in my life being 28 years young, but I suppose as this mattress is RECOMMENDED by CHIROPRACTORS then I guess that’s how they make money. I will never buy a sleepmaker mattress again and will definitely put others off from buying. Don’t waste your time with customer care either they are useless. Wish we’d looked at these reviews before we purchased

SleepMaker
SleepMaker    

Hi Garth, Thanks for getting in touch with us to let… Read more

Troy G.
Troy G.2 posts
  300

will never buy sleepmaker again and will tell everyone the same thing – the first year it was great, then i started getting back pain, as the years ticked over i thought it was my work doing it, nope changed jobs and didn't help, must add i only used the bed 5 days a month for the first 3 and 1/2 years, the last 12 months have been so bad, both sides are now sagging to the point i can see it from looking with all the… Read more

covers on, pillow top useless, paid over $4,000 for this and in no way will it last ten years as recommended, seems when they sell to you they tell you what ever to sell it, dont realy blame them to much as i want to get rid of it as fast as i can too. still saving for a better mattress, wont be one of these 1/10

SleepMaker
SleepMaker    

Hi Troy, that doesn't sound ideal at all. If you… Read more

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Marko
Marko4 posts
  300

Warning this is a faulty product – My partner and I purchased a king size pillow top sleep maker mattress in 2016. Within 3 months it was sagging on both sides with a lump in between us. We had to do the broom test taking photos to show the sagging. After numerous contact with the warranties department we had it replaced. Within 3 months our new one had done exactly the same thing.… Read more

Keeping in mind we both weigh less than 75 kg. Spending this kind of money one would expect it to last 12 years not 12 weeks. I will never buy a pillow top of any kind ever again. Mako

SleepMaker
SleepMaker    

Hi Mako, All of our mattresses are made to contour… Read more (+5 replies)

HeatherG
HeatherG
  Verified 300

Back breaking Chiro 300 mattress – I used to love going to bed at night, now I dread it. The mattress has no chiropractic benefits, in fact I have more lower back discomfort now than I've had in my life. We originally bought a SleepMaker mattress in 2014, we then had a repair done on it in Jan 17, that didn't last, so it was replaced in May 17. Two months in it has sagged again… Read more

and causing more back problems than one would expect from something endorsed by the Chiropractic Association of Australia. Stay away.

SleepMaker
SleepMaker    

Hi there We are sorry to hear your mattress isn't… Read more

Josie
Josie2 posts
  300

Very comfortable mattresses – Recently bought the Chiro 300 sleepmaker mattress from Sleepys at Kotara and it is everything that the sales rep said it would be. Great mattress and great service. Highly recommended  Show details ·  1

Stu
Stu
  300

Do not buy this mattress – This mattress gets so hot, I never get a full nights sleep. It is like the mattress has its own built in electric blanket that runs on the highest setting and it never turns off. Don't waste your money on this mattress. Also makes my lower back ache when I wake up each morning.  Show details

SleepMaker
SleepMaker    

Hi Stu, that doesn't sound good at all. if you would… Read more

Watson
WatsonTAS13 posts
  Verified 300

Sagging Chiro 300 – Shocking mattress. Replaced once under warranty for sagging once and has re sagged again within 12 months. As a consumer one may expect this after years and years of use, but not within 12 months. Like others requested refund. Told to take pictures and measurements, just poor customer service. It is clear that Sleepmaker are producing a poor… Read more

quality mattress, given the amount of comments on this site. They most likely paid for the CCA endorsement. This in "NOT" a fine mattress company, as they include a disclaimer as part of the warranty claim process that sagging of the mattress is normal. This should be disclosed to the purchaser at point of sale, and hence could be construed as deceptive behaviour. Please note that I only weigh 74kg's.

SleepMaker
SleepMaker    

Hi Watson, We are sorry to hear that you have been… Read more (+5 replies)

GameDude
GameDude2 posts
  300

Expensive Rubbish and your back will hate you! – Purchased about 5 years ago and was the worst mattress I have ever tried. The CAA certification won us over with promises of back care, nothing could be further from the truth. Over time the mattress developed sags and noticeable dips but the worst part was I started to notice back and neck aches which left me feeling like crap every morning.… Read more

Getting out was a struggle and lifting my legs to rock myself was the only way to get out of the dip.

Worst thing was last year it caused severe tension in my back muscles and they spasmed badly causing severe disk pain, 8 weeks later and have recovered and I now sleep on a hard floor with funnily enough no more back pain or neck pain in the morning, my wife has suffered the same the last year as well and finally she was convinced to get a nice new firm mattress and it's fantastic.

These crappy mattresses should have been recalled as I am sure there are 1000s more like this which are just sold on to the next sucker...

SleepMaker
SleepMaker    

Hi there, I believe your bed might still be under… Read more

Sharon H
Sharon H2 posts
  300

We turned it every week as instructed and now have a huge bump in between us! – We bought this mattress just over 3 years ago and it has been steadily getting worse. Initially it was Ok but now there are two definite sleeping zones regardless of the fact that it was turned regularly. WE both now suffer from hip and back problems which we never had before. I am going to Sleepy's tomorrow to see what can be done. UPDATE: we… Read more

went to the Sleepys store at Mile end where they helped us fill out an online complaint form. We were emailed with requests for numerous photos to support our claim which we supplied immediately. A customer Service person contacted us via email and organised for the mattress to be picked up for inspection and a loan mattress was provided. We received an inspection report and a number of areas were replaced on the mattress which was returned to us approx. 1 month later. So far so good. Thanks Sleepys for your good customer service!

Brenden
Brenden
  300

Mattress dips – Both sides of the mattress dip, most uncomfortable mattress we have had. Doesn't quite make the 3.5cm dip yet, but the sag is very apparent once two bodies are on there- the springs simply aren't strong enough to support your weight. We are both under 80kgs so it's not like there is a huge amount of weight for the king bed to support. It is less than 3 years old too!  Show details

Annie
AnnieQLD3 posts
  300

A lemon! – Bought this mattress from Sleepy's 1 year ago with a 10 year warranty. Matress is sagging on both sides Now have back and hip pain. Worst mattress I have ever bought. Would not buy from Sleepy's again. Cost me $2000 and they say that the manufacturer may "fix" it under warranty. Don't want a fix, I want my money back!!!!

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Tegan L
Tegan L
  300

Mattress dipping in the middle after 6 months – Very disappointed by this mattress. I have had a Queen Chiro Align 300 for 6 months and already sagging in the middle, giving me pain in my back and hips. Would never purchase a sleepmaker again!

Ryan
Ryan2 posts
  300

I now wake up feeling stiff and sore – I purchased this bed around 2 years ago and it was great to start with. The pillow top the started to compress and now it fells like there is a small mountain between us! We regularly rotated the mattress and are not extremely large people, I only weigh 80kg. I expected a lot better life from this product, it was not a budget purchase.

M. B
M. BQLD7 posts
  300

Crap! – Had nothing but problems with the sleepmaker back support king vista mattress. Created big dips in it and did not help the back at all, a $5000 mattress from Myer shouldn't sag after 3 years ... Waste of money!

tminus5
tminus5VIC7 posts
  300

Buying this bed was HUGE mistake – I spent months trying to find a good mattress and was influenced by the Chiro 300 being endorsed by the chiropractors' association. Big mistake. It's also nice to lay on in the store (aren't all mattresses?), but that isn't any indication of what it's like to sleep on night after night. This would have to be THE WORST mattress I've ever slept on.… Read more

It's pillow top gets so hot it's like sleeping on a hot plate. Really hot, not just warm, and it may seem like okay, just take off some blankets, but the hot surface of the bed doesn't extend around your body so the top of my body gets cold while the parts of me in contact with the mattress are burning hot. Don't be fooled by the sales pitch that says oh the latex and foam are specially made to not get hot. They get HOT. If you sleep warm, this mattress will roast you. The pillow top padding shapes into a groove around your body so that if you want to roll over or sleep on your tummy, it will fight you and you end up being rolled back into your original groove. Sleeping on my side is uncomfortable as the padding constricts my arms and knees from extending in front of my body. Despite the chiropractic endorsement, there is NO mid-back support or the mythical three comfort zones to cradle hips and shoulders, so I still get back pain and shoulder pain from the mattress just sagging into the lowest point around my hips. The pillow top padding is shaped like a dome so that my pillow works its way off the bed and I wake up with hardly any pillow under my head and now I get headaches from neck tension. My advice to anyone looking to purchase these mattresses is DO NOT GO NEAR THEM. They are not fit for purpose. I'm not sure what I'm going to do now as I'm stuck with this hideous bed. Also, the mattress is so high that normal fitted sheets come off it and with the matching slat base, the whole bed is so high that I can't sit on the bed, I have to jump up onto it. I'm totally disgusted with this mattress. If I hadn't spent thousands of dollars on it, I'd take it to the tip today. Irony is, now I have to see a chiropractor twice a month for my back problems. Maybe that's why CAA endorses them... Nothing! Pillow top latex/foam padding gets extremely hot, pillow top does not respond to changes in sleeping position, pillow top dome shape pushed pillow off bed, mattress thicker than normal requiring special sheets, zero support for spine and neck.

SleepMaker
SleepMaker    

It is unfortunate to hear of your experience with our… Read more

Tanya91
Tanya91
  300

Love the mattress not the service – I bought chiro 300 from Sleepys at Kotara couple weeks ago and received the mattress and the base last week now the bed is great i have back problems and as soon as i lay down my back pain is gone away within 5 minutes and i love it as my old mattress wasnt good and my back was sore all the time. I have had problems with Sleepys as they have poor… Read more

custumer service they didnt call me and tell me that my mattress arived or the base that i bought from floor stock wasnt cleaned i called them the day before the delivery at night and they told me that my bed wont be coming the next day i was very upset as i payed the money and no one bothered calling me or telling me that it wouldnt be coming the next day. I have sold my other bed and the man was picking it up the same day as delivery of my new bed so i told them they have to find a way as it wasnt my fault that this has happend in the first place. The sales girl was nice enough to organise a family member to drop it of for me the next day as if i didnt get the bed i would have nothing to sleep on. When i receiver my new mattress they also gave me a new base as the other one wasnt cleaned like it was promiced. This new base was faulty only 3 feet out of 8 would screw in by that time i was cranky that i payed all this money and have got no communication in return or good product of the base. The manager made it very nice and clear that she is intrested in the money more then in custumer sutisfaction by calling me and telling me that i didnt need a new base they will clean the other one i was supposed to get to replace this new faulty one as i asked for a new one because of all of this stuffing around. I have no trust in them as they say things then dont do them. On top of that she started telling how much all this is going to cost with delivery like it was my fault in thr first place that they cant communicate or check what they are selling. Poor service from the manager wouldnt recomend to go there to any one. The brand it self is great just a shame that the base was faulty now i am waiting to get the other base cleaned and delivered to me. I think i would of been happier going some where else and buying this brand and getting better service for my money.

Service

Prometheus
Prometheus7 posts
  300

Promises much but fails to deliver – I bought this mattress through Sleepys and their customer service was actually very good, helpfull and friendly. I initially bought a Sleepmaker Chiropractic 300 but found it to be too firm and although it alleviated the lower back pain I was getting with my old mattress, I then started getting shoulder pain. Sleepys have a very good… Read more

returns/exchange policy (up to 60 days) so I exchanged the first mattress for a Sleepmaker Chiropractic 300 with pillowtop.

With this mattress, sometimes I sleep really well and wake with no backpain and sometimes I wake up sore and in pain.

I think it has partly to do with finding the right "zones" along the length of the mattress to position yourself in (as advised by the Sleepys staff).

Overall, I have not been too impressed with the Sleepmaker "Chiropractic" range and next time will look elsewhere.

Sleepys though ... as a mattress retailer, I am quite happy to recommend.

Prometheus
Prometheus   

I eventually got totally fed up with the Sleepmaker Chiropractic 300 with pillowtop and replaced it… Read more

Heley
Heley
  300

Got Back Pain From This Matress – Recently we bought the sleepmaker chro support300 matress. It cost over 1000 dollars. We thought it will be a nice comfortable matress. The sale expert recommand it, too. Turned out I got up with lower back pain every morning. My husband only effected a bit cause he sleep on the side. The matress sink. I am only about 45 kg and my husband is not heavey either. We wished we saw the product review before we buy the matress.

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