358 reviews
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Too much cushion in the top. I was looking for a firm mattress- this one started out nice and firm but the pillow top softened over time and has become too saggy for me after 3 months. I weigh 80kgs. Show details
It is marketed and sold by Harvey Norman Fyshwick as having a 10 year warranty and that it will maintain its firmness to support my bad back - but don't be fooled. I trusted and appreciated the warranty and replaced three mattresses with the same brand believing it to be top quality. The sags in the mattress started after around 4 years of use… Read more
and progressively got worse. It started impacting my back again. We tried to rotate it but it was worse as my husband's side was considerably sunken like a ditch. Six years on, it is unusable........ And the verdict from the Warranty team is that 'it is normal wear and tear and the warranty does not apply'. After much to-ing and fro-ing where I was being referred to measure between the base slats and check for mould (never mentioned anything about mould or slats). I was told they would be charging me to take away the mattress to check the cause of the "ditches in the mattress" and I refused to pay. They did end up taking it away and replaced the layers after much angst. Please don't make the mistake of buying this bed range. It is not worth the stress, the quality is not what they claim, and the warranty is not honoured unless you are prepared to put up a fight.
Reviews with attachments
The best mattress I've ever purchased – My miracoil sports matteress is so comfortable and conforms to my body really well. No more sore spots on awakening. Big bonus, I'm sleeping so much better now. This is by far the best matteress I have ever purchased. Show details · 1
Love my bed – Wonderful so comfortable and supportive everything Joan from Myer thought it would be for me. The heat management and the quiet sleep I am now having is just what I was looking for. Just love my bed. Show details
Very nice mattress – It's a nice mattress. I do have back problems, sciatica and a bulge in my lower spine and it is better for me than previous mattresses. No sagging but a problem I have started having is some of the stitching coming undone. Show details
Sleepmaker Miracoil – With a 10 year warranty and quality manufacturing I'm sure it will live up to our previous Comfy Sleepmaker Miracoil. The support and comfort is a perfect balance. Big difference in the height of this mattress with deep sides, it can mean some queen size fitted sheets will not fit nor do you have any thing to tuck in on the sides with the flat… Read more
sheet. I had to purchase king size sheets to solve this. The mattress sits up a bit higher on our bed base too 37.7cm depth is nice but could cause issues for some people. Couldn't be happier with our choice. It was on sale so we got it at half the price.
Positive reviews
New Mattress – Much better for my back, helps for a more comfortable sleep Show details
A sound flexible option – We purchased two long single mattresses with a fitted zip and bases to match. These zip together to make a king bed and can be separated into two singles when the grandchildren visit. Very pleased with the quality and feel of the mattresses as well as the very sturdy zip. Show details
Firm and comfortable. So far love the base and mattress – Good workmanship has been put into the construction of this mattress. Show details
Negative reviews
Comfy – So far so good Comfy and supportive to have a good nights sleep on Show details
Follow-up · After 12 months this mattress has permanent dips in it even when rotating all the time and sides are not very supportive!
Follow-up · 2 years on we need to buy another mattress I would not recommend this to anyonr
Not good – Nightmare. Mattress failed in weeks. Has a depression that you can't move away from as it's downhill to the centre of it and drags you into it. Sleepmaker spent months helping. AKA trying to find a way to blame it on me. Their final response was it was my bed base that was at fault. Slats to far apart. But the mattress failed on a bed with 14 x 90… Read more
x 45mm pine lengths on an ensemble base. I then bought a new base and they blamed it on that. Made no sense. They could have blamed it on the light switch. Bottom line is they know the game. Fair trading can't help. No return of money. Just stopped returning any communication and I'm stuck with the faulty mattress. By the way sleepmaker don't refund you. They just run you around and try to wear you out. The refund has to come from the store, and is at the store owners discretion. You will be dealing with two teams of professionals. Sleepmaker has a whole department dedicated to warranty claims. You wont be getting anything back, just losing time until you realize.
Do not buy – Purchased on the assurance of the sales person that the springs will last at least 20 years. I am a heavy person and the mattress was sagging after one month. Might as well of burnt our money. They want photos for warranty etc but there is no point. Get a replacement that lasts a month. Expensive joke
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Recent reviews
Bad back? No more – Great Bed, I had a bad back, and this has helped a lot! Show details
Don't buy this brand if you want something long-lasting – We bought the original mattress in 2012, initially, it was comfortable, supportive and lived up to expectations, however, it didn't last. By 2015 it started showing signs of sagging with a mound in the middle of the bed, it felt like you were sleeping in a ditch and naturally rolled into it. SleepMaker replaced the original mattress under… Read more
warranty, however, by 2020 the second mattress was showing the same signs of sagging and was uncomfortable to sleep on.
The next time around, the purchase receipt was misplaced due to moving house, thinking there wasn't much we could do about it we put up with it since the replacement cost was very expensive.
We finally found the receipt when the mattress was 1 year out of warranty, SleepMaker wants nothing to do with it. My only options now are going to NSW Fair Trading or replacing the mattress again.... yes 3(!!!) mattresses within 11 years... Don't believe the guff on their website "The durability of our Miracoil range brings you consistent and even body support through the night, every night without sagging or losing comfort." We are both of average size and weight.
You guessed it, the replacement WILL NOT BE A SLEEPMAKER. NEVER AGAIN.
Just to add to my review. I've been through a hellish time with the ComfortGroup, they won't… Read more (+1 reply)
Life changing – We thought our old mattress was pretty good until we found this one!! So comfortable, and made with all these materials we didn’t know we needed. Absolute highlight is the ‘KülKōte’ which is incredible for my husband who gets so hot when he sleeps. Show details
IF you're looking for a firm mattress this, is it – I wanted a firm mattress, and this from there Miracoli range fits the bill. Slipped like a baby and got up like a sixteen-year-old. Comfort and durability intertwine how good is that
The moment of wonderful sleep – it is comfortable and supports my whole body, issues of neck and back did not occur, sleep has been continuous no discomfort, with the make it is sturdy, firm and no sagging. Show details
Money well spent – The first thing I look for in a bed is sleeping comfortably on my side as most beds hurt my shoulder and neck when doing so but this felt like my shoulder could remain in position and not be pushed back into myself I could lay without any discomfort at all I highly recommend this bed for other side sleepers Show details
So soft and comfortable – I purchased a Sleepmaker Miracoil Solace Plush mattress in king size from Domayne and it is so soft and comfortable to sleep on. It feels supportive, yet plush at the same time. A beautiful mattress to sleep on and good quality. Highly recommended. Show details
This mattress is so comfortable – So comfortable and affordable. Very happy with our new purchase. Show details
Great mattress – Bought this mattress to replace a 10 year old one, and wow you can really tell the difference. The machiatto mattress is nice, soft and supportive. I have only had it for a week, but so far loving my new mattress. Show details · 1
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Finally Feeling Rested! – After looking for the right fit we finally found a mattress we could both be comfortable on, feel supported and enjoy our nights sleep; waking rested. Show details
This mattress has improved my sleep comfort – Very comfortable mattress, leading to a better quality sleep pattern Show details
Great mattress – Wonderful mattress soft and comfortable. I would definitely recommend it.
Such luxury – The new mattress is amazing. The pillow top is devine! Such a difference from my old mattress, sleeping so much more soundly and waking refreshed. Show details
nice and comfortable – the new mattress is quite good and comfortable to sleep on Show details
Very nice – Very happy it’s soft yet firm great on the back Show details
Amazing mattress – Amazing comfortable mattress and great price made in Tassie just makes it even better supporting local is so easy when it’s a great product. Show details
Consistently good – This mattress seems find the right balance r if being firm but with comfort as well. I was looking for a mattress which won’t inflame my sciatic pain and this finds the right balance. Show details
Fantastic very happy – Very happy with the quality and feel to the mattress No complaints just great sleep Show details
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Hi Steve Can you please send your claim number to marketing@sleepmaker.com.au for review. Thanks