Smart Energy Answers
- smartenergyanswers.com.au
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564 reviews · Statistics
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Reviews
Great product
Smart Energy Answers were a pleasure to work with. Installed when they said and now up and running.
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Great from start to finish
From quote to final install, SEA were professionals all the way. Good communication and professional, friendly service.
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Top notch team
Panels seems great, battery and inverter is reputable. The guys doing the install were excellent, took great care and did the job with the kind of attention to detail as if they were doing the job for their own family. The inquiry, quote, and sales process was easy and friendly, not pushy at all, and very responsive to multiple questions. Highly recommended business!
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Great battery install from start to finish
Smart energy answer were great from start to finish for our Tesla battery. We spoke to them over a number of weeks while we considered our options. They were flexible and very informative.
The installers were polite and efficient! They did a great job and we’re really happy with the new battery. We’ve already had a few days off grid due to power outages and the battery worked great!
I’d highly recommend them and will be using them for all my solar works.
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Hassle Free
From beginning to end the process was hassle free. The company were very professional and kept me up-to-date the whole time. Their quote was very competitive. On the day of installatiom the techninians tirned up on time, installed the panels and left the property clean and tidy. Would highly recommend.
Helen
Author stated being incentivised for this review
Premium product and class leading installation
Very happy with the panel performance and battery. Great app from Solar edge which gives me total control. Installers were great and helped explain the whole system. They were very careful with the roof and drilling into the walls, carried away all the rubble. Followed up a week after the install to check in. Somehow I felt a sense of trust dealing with Smart energy which is the most important thing and there was no pressure or up selling.
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Excellent Service, took the time to design the right system
I had another installer promise the world, but not take any thought into it. Smart Energy Answers came out and sat with me, provided good insight and then planned out a system that would maximise performance given my house layout, not just a google street view.
The installers were professional and excellent - super happy with the finished product. The conduit is clean and the finish smart.
Why did we wait.
After considering solar at home for probably two years we took the jump. Smart Energy provided an informative and detailed quote. After accepting the jobs done within two weeks and the install of our 10kw system took less that half a day. Great job all around. The system App on my phone is a bonus and we can keep track of solar generation and how much we send back to the grid. Can not recommend more highly.
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Good experience from a first contact to after sales
I was recommended SEA through AMBER (Electricity Provider) and through my own research found SEA to be quite reputable. They installed the solar panels at Choice which was nice to know. We had Mark come around and he explained every…from the history of solar panels to where we are now and how they differ.
I got a few quotes and SEA is in the middle so that was good enough for myself.
On the day they arrived on time and it took most of the day for 25 panels (10.37kw) with solar edge technology.
So far the system is performing as promised and I would recommend SEA to anyone looking to get solar installed.
Find out how Smart Energy Answers compares to other Solar Panel Installers
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Great from start to finish!
Very happy. Professional service kept me informed from initial interest through to installation. Great communication throughout.
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Seamless Installation Experience with Outstanding Customer Service
If you are you considering harnessing the power of the sun through solar panel installation? Look no further! Our recent experience with Smart Energy Answers installation was nothing short of exceptional. The team that handled our installation had extensive knowledge and experience in the solar industry. They truly understood the importance of renewable energy and crafted a customized solar solution that perfectly matched our energy needs and budget. From the initial assessment of our property to the final design, their expertise shone through.
... Read more Their attention to detail and commitment to high standards ensured that every aspect of the installation was executed flawlessly. Exceptional customer service is a rare find, but this team delivered on every front. Their dedication to our satisfaction extended well beyond the installation day. They were always available to address our queries and concerns, which left us feeling valued and supported. The choice to go solar not only benefits your wallet but also the environment. Solar power significantly reduces your carbon footprint and lessens reliance on traditional, non-renewable energy sources. It's a small step for your property but a giant leap for our planet.
Very impressed
We were very impressed with the professional approach to the design and installation process. We were kept well informed from start to finish and the tradespeople were punctual and efficient. We installed solar, battery and a heat pump as an integrated system. I would recommend Smart Energy Answers to anyone considering a shift to renewable energy.
... Read moreFind out how Smart Energy Answers compares to other Solar Panel Installers
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Very easy to deal with
Competitive pricing and good products. 9 days from quote to install was really good. The team turned up for the install on time and done the job efficiently. The boys were professional and friendly, kept me informed of what they were up to, and answered all my questions with no problems. Discussed various install options, made a couple of minor changes on the fly with no issues. All round good job.
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Excellent service and support
Excellent service every step of the way. Sales rep and installation techs came out and designed the best system that would fit our limited roof space, while maximising the solar generation.
Installation day went smoothly, techs arrived on time, hardware install was completed exactly within the time stated (8AM-1PM) and fully up and running, with inverter and battery registration completed by that same afternoon. Followup appointment was created to install an additional backup powerpoint.
Install quality is excellent, wiring and conduits place
... Read mored in good, non obtrusive locations. Maximum generation so far has been very close to what was quoted in the initial sales visit. Whole process went very smoothly, and everyone involved was easy to deal with, friendly and very professional.
Great service
Informative quote and installers were timely and efficient, no problems. Customer service was always available to answer queries
... Read moreQuestions & Answers
Hi, currently living in a tent awaiting house to be built. I'm currently relying on 3 solar panels to charge batteries and supply power for my cpap machine and for charging phone. I have a shipping container which I use as a work shed and would like to supply power to it. Just require information on what setup is available to power my basic needs but which can be upgraded when my house is fully constructed.
Cheers
Jason
Good Morning Jason,
Thanks for reaching out to us.
We would like to help you but we need a better understanding of your situation in order to provide you with good advice.
Can you please call us on 1 300 732 679 and ask for Rodrigo (Sales Manager) so he can have a chat with you?
If he's not available at the time, we'll collect your details so he can call you later on.
Looking forward to hearing from you.
Cheers,
Do you do work in South East Melbourne suburbs?
I’m interested in increasing my panels, plus having battery installed. I realise my inverter will be no good for a battery.
Can you please contact me for advice, and quite?
Jim Williams
Hi, good day! Yes, we source that area. We would love to help you out with a solution. Can you give us a call on 1300 732 679 and we'll book you right in with one of our Energy Advisors?
Or simply email us at info@smartenergyanswers.com.au
Thanks!
Hi. Firstly my name is not cockatoo. It’s Jim.
I have 16 solar panels giving 4kw of power. I want to increase the panels to 6kw, plus instal a battery. I realise this means a new inverter.
I’ve had quotes to replace the panel’s completely. I do not want to replace them but increase them. So please don’t quote to replace the panels.
Can you do this?
I had a rebate on the panels when they were installed of $.5,350 . I think I’m entitled to a battery rebate though.
I look forward to your reply.
Jim Williams
Hi Jim,
thanks for giving us more details about your requirements.
Yes, we can assist in increasing the solar pv capacity with a new inverter and panels and at the same time install a battery.
You will be entitled to new federal government STCs incentives on the solar pv component, and in addition to that you may be eligible to a VIC State government rebate of $3,500 or $4,174 for a Tesla Powerwall, however, bear in mind that the battery rebate is reducing to $2,950 from July 1st.
If you are interested we would suggest getting in touch with us through the following link:
https://www.smartenergyanswers.com.au/get-a-quote-now
Kind Regards,
Official website doesn’t tell me where they are located? Do they service the Gold Coast?
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Details
About Smart Energy Answers
Smart Energy Answers is an Australian leading solar provider with a vision to accelerate the transition to 100% renewable energy through using innovative sustainable technologies. The provider also has a mission to empower families, companies, and communities to gain energy independence.
They provide the following services:
- Residential Solar, for homeowners looking to reduce their energy bills and environmental impact.
- Commercial Solar, for businesses trying to lower operation costs and tap into a customer base that wants to support environmentally responsible companies.
- Solar for Project Developers, so that whether you're a builder, an architect, a developer, or a project manager, you can find a solution that meets your energy and sustainability requirements.
- Care & Repair of your solar products, including solar panel repairs, inverter repairs, and information about solar energy systems.
If you’re looking to install a solar panel system in your home or on a commercial building, the process for residential installations works as follows.
It begins with a consultation, followed by a tailored system design (where you’ll choose your solar products), a proposal acceptance (where the cost will likely be agreed upon), an application for the required permits, and finally - professional installation.
Smart Energy Answers also offers to monitor your set-up and provides ongoing post-sale assistance.
Points of praise for Smart Energy Answers:
- A comprehensive consultation process allowed property owners to develop a clear idea of their options when it came to solar installation, which was sometimes a new and unfamiliar topic.
- Reviewers were especially pleased with the excellent workmanship showed by solar panel installers, who they described collectively as friendly, efficient and experienced.
- The attentive customer care and support was a constant plus point throughout the purchase and installation process.
Smart Energy Answers has won a 2023 ProductReview.com.au Award in the Solar Panel Installers category, winning for the fourth time in a row. Reviewers appreciated the company's great value for money and customer service above all else.
| Category | Online Shops, Solar Panel Installers and Solar Retailers |
|---|---|
| Offers Free Standard Shipping | No |
| After Sales Service | Yes |
| Services Provided | Installer and Solar Product Retailer |
| Clean Energy Council Member | No |
| Clean Energy Council Recognition | Approved Retailer |
| Solar Connection Type | Grid-Connected and Hybrid |
Contact info for Smart Energy Answers
- ABN: 27621047952
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