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Smart House Solar
4.8 from 428 reviews · View Statistics
Listing monitored by Smart House Solar

Pros

  • Superior solar panel installation

  • Knowledgeable, helpful staff

Reviews

  • Value for Money
    4.8 (352)
  • Product Quality
    4.7 (335)
  • Return Claim MadeYes (4) · No (345)
  • Customer Service
    4.8 (360)
  • Warranty Claim MadeYes (6) · No (347)
  • Purchase Price$4,010.00
  • Timeliness
    4.8 (128)
  • Job Satisfaction
    4.8 (127)
  • Rates and Fees
    4.8 (125)
  • Installation
    4.8 (343)
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James
JamesSouth East Queensland, QLD

Pleasure to deal with, great communtication and fast install.

published

Pleasure to deal with, great communtication and fast install. Tradies turned up on time and explained the process in detail. The house was left clean and tidy as if they were never there. Cant wait to see the change in power generation.

Value for Money
Product Quality
Smart House Solar
Amanda S.Smart House Solar
AliCat
AliCatSouth East Queensland, QLD
  • 11 reviews
  • 4 likes
  • Verified

Made the right choice with SmartHouse Solar!

published

Great price, excellent communication and install. The panels are up and look great. Some technical issues with the App but Amanda (Smart House contact) followed it all up and the Technical support was on to it. Really happy with them all. Incl Harry who dealt with the booking and rebooking (after we had to delay)

Value for Money
Product Quality
Smart House Solar
Amanda S.Smart House Solar
Steve P.
Steve P.South East Queensland, QLD

Happy with Service.

published

Happy with the service. The contractor was on time and completed the install in a few hours. Still early days so I cannot comment on the quality however so far so good.

Incentivised Review No
Smart House Solar
Amanda S.Smart House Solar
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Donald
DonaldFar North Queensland, QLD

Installation was very efficient.

published

The installation was completed in about 3½ hours, a very efficient crew I thought.
all three installers were polite and no garbage was left behind. I think that Smart House Solar should be considered if you are looking for a solar system installer.

Value for Money
Product Quality
Smart House Solar
Amanda S.Smart House Solar
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Jo Hoad
Jo Hoad Central Queensland, QLD

Solar panels

published

The guys came out as scheduled and fitted the solar panels without any issues. They removed all rubbish leaving it neat and tidy. They were polite and professional at all times.

Value for Money
Product Quality
Smart House Solar
Amanda S.Smart House Solar

Hassle free

published

After searching for a solar Install company. I was very pleased with the end to end service SHS offered. The explanation from the beginning, the competitive Price, the installation was all hassle free and very well done. They missed our first appointment which was disappointing, but could not be helped as Truck broke down - HOWEVER was well informed of this kept up to date with new appointment.

Value for Money
Product Quality
Smart House Solar
Amanda S.Smart House Solar
Gary M.
Gary M.Illawarra, NSW

Easiest process from enquiry to completion

published

Single contact from enquiry to placing of order
Installation was quick and efficient
from enquiry to completion was only a week
The installer confirmed the day before and the time that we would see him
He arrived on time discussing the planned array and had the job completed more quickly than anticipated
We downloaded the app and we we shown it’s use
We’re had one post enquiry which related to the app and was addressed immediately
The site was as clean when finished as it was on arrival
A remarkably un-invasive process

Value for Money
Product Quality
Smart House Solar
Amanda S.Smart House Solar
Nancy
Nancy
  • 2 reviews

Easy, quick and affordable

published

The process from quote to installation was easy and quick. We had the solar system installed yesterday -installers were very knowledgeable and did a great job-and with the handy app we see amazing results already. The next power bill will be interesting
Great work

Value for Money
Product Quality
Smart House Solar
Amanda S.Smart House Solar

Excellent service

published

The boys arrived on time, got to work straight away, very efficient and thorough work, whole installation was a smooth process, boys clean up very well and i was ran through all aspects of the installation

Very happy

Value for Money
Product Quality
Smart House Solar
Amanda S.Smart House Solar
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Julia
JuliaSouth East Queensland, QLD
  • 3 reviews
  • 1 like

Very happy with solar panels

published

Smart House Solar made installation process easy and their communication was effective, with both text messages and emails. Quality Canadian solar panels installed and the Growatt inverter seems like a good one. Not too large and looks good outside next to meter box. Thanks.

Value for Money
Product Quality
Smart House Solar
Amanda S.Smart House Solar
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Col
Col
  • 2 reviews
  • 1 like

Seamless Service

published

From quote to install, the experience with Smart House Solar was seamless and easy. Great price, great communication without being annoying ( like some other solar companies we contacted!). Install was completed without fuss and we are now enjoying the benefits. Thanks SHS, would have no problems recommending you to family and friends.

Value for Money
Product Quality
Smart House Solar
Amanda S.Smart House Solar
JASON W.
JASON W.South East Queensland, QLD
  • 2 reviews

No issues with installation.

published

The install went smoothly without issues. Good price with easy finance. System is operating as stated. Company followed up with any issues or questions. Have recommended to other family members.

Value for Money
Product Quality
Smart House Solar
Amanda S.Smart House Solar
Bianca
BiancaDubbo
  • 2 reviews

Best service, product and everything!!

published

We had the best experience with smart house solar. From beginning to end. The service was amazing… the product is good quality.
This is the first time we ever have had solar and we had no idea about anything.. but we were supported a lot. The finance option is also really good. I can’t recommend them enough.

Value for Money
Product Quality
Smart House Solar
Amanda S.Smart House Solar
Tom
TomSouth East Queensland, QLD
  • 2 reviews

Great job

published

Rang for a quote. Received straight away. Was advised of installation date. Unfortunately it was very wet so changed to following week. Installers arrived on time and were very polite. No problems with installation and all was cleaned up after. Good job. Will recommend.

Value for Money
Product Quality
Smart House Solar
Amanda S.Smart House Solar

Fantastic 10/10

published

Done my research and wanted to support a local qld company. From start to finish the Smart house solar customer service has been great, easy to understand and deal with was kept up to date through the whole process. Very competitive price. Panels we selected were not available so were given a free upgrade to a better panel. Contractors arrived on time and installation and service was great. Will be recommending to anyone i know or speak too that wants solar.
Thankyou Smart House Solar.

Incentivised Review No
Smart House Solar
Amanda S.Smart House Solar
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Read more reviews - page 2

Questions & Answers

Narelle R.
Narelle R.asked

What would you expect would be the output of your system. On a normal sunny day in kWh?

2 answers
Owen
Owen

Best I got was exactly 40kw for the day in laidley qpd

Eben V.
Eben V.

I would say on a normal sunny day, around 34kwh.

Customer
Customerasked

How much staff do you have? What are your office hours?

No answers
Pieter
Pieterasked

Pieter Kruger, Project No.SHS 2029.
Our solar system was fitted last year In October and i signed the contract for a 24 panel system with a output of 24x275= 6.6kw. . The contract was checked by my accountant and he point it out to me that on my contract it states 20x275= 6.6kw ( my calculation 5.5kw). So i paid for 24 panels but on my roof there are only 20 panels.Need i say more, you should have a copy of the contract there. Regards Pieter Kruger

1 answer
Smart House Solar
Smart House Solar.Smart House Solar

Hello Pieter Kruger,

Thank you for bringing up your concern to our attention. Your concern had been forwarded to the management team, and as per the updates from you and the management team both, your query has been resolved to complete satisfaction within 24 hours. As it was a typo error, and your payment and order both were only for a 5.5kW system including 20 panels.

We apologize for the inconvenience that might have been caused to you because of typo error and misunderstanding.

Hoping to serve you again in the future.
Smart House Solar Team.

Get an answer from our members and Smart House Solar representatives

Details

Smart House Solar is a one-stop-shop for solar, from selling panels and inverters to setting you up with a CEC-accredited, licensed solar panel installer. They’ll also do everything in between, answering any questions that crop up through their team of solar experts.

Their residential solar options include a variety of options when it comes to total power output – 5.5kW, 6.6kW and 10kW. This caters to a range of household sizes.

When it comes to commercial solar, there are three options that offer powerful output for larger buildings – 20kW, 30kW and 50kW.

Points of praise for Smart House Solar:

  • Many reviewers attested that the solar panel installation couldn’t be faulted, and the technicians were knowledgeable and efficient.
  • The entire process from consultation to installation was often described as smooth and easy. This was often attributed to organised staff, prompt and timely service, and staff with integrity – including sales staff- who care about the quality of their work.

2021 ProductReview Awards logo

A 2021 ProductReview Award for Best Solar Panel Installer in QLD shines a bright light on Smart House Solar’s success. Top-performing scores were awarded for the company’s timeliness, and its outstanding installation of solar systems.

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Solar Connection TypeGrid-Connected
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition None
Solar Connection TypeGrid-Connected
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