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Pros
Superior solar panel installation
Knowledgeable, helpful staff
Reviews
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Pleasure to deal with, great communtication and fast install.
Pleasure to deal with, great communtication and fast install. Tradies turned up on time and explained the process in detail. The house was left clean and tidy as if they were never there. Cant wait to see the change in power generation.
- 11 reviews
- 4 likes
- Verified
Made the right choice with SmartHouse Solar!
Great price, excellent communication and install. The panels are up and look great. Some technical issues with the App but Amanda (Smart House contact) followed it all up and the Technical support was on to it. Really happy with them all. Incl Harry who dealt with the booking and rebooking (after we had to delay)
Hi Ali,
We can’t thank you enough for sharing such a wonderful review with us! We’re so happy to hear you found the whole process great. We work hard to maintain high quality standards, offering tail...
Read moreored solutions to specifically suit each household needs, providing high quality products and installs, and ensuring customers have a positive experience every step of the way. Our teams will be delighted to hear your kind feedback, thank you for acknowledging our effort and hard work, it’s much appreciated. Customer satisfaction is our top priority and best reward, and your words truly inspire us to continue giving our best. If you ever have any questions or concerns, just remember we are one phone call away, and our teams will be happy to assist you.
Happy with Service.
Happy with the service. The contractor was on time and completed the install in a few hours. Still early days so I cannot comment on the quality however so far so good.
Hello, Steve!
We truly appreciate you took the time out to share this amazing 5-star review with us! Your satisfaction is our utmost priority, and we are delighted to hear we lived up to your expecta...
Read moretions. We work hard to achieve high standards, and your review reaffirms our commitment to providing the best possible service. Thank you so much for your kind words of appreciation and for helping spread the word about us. It's great to know you're happy with your new system, we hope you enjoy the savings on your bill for many years to come!
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Installation was very efficient.
The installation was completed in about 3½ hours, a very efficient crew I thought.
all three installers were polite and no garbage was left behind. I think that Smart House Solar should be considered if you are looking for a solar system installer.
Hello, Donald!
Thank you so much for posting this review. It’s nice to know you had a positive experience dealing with us, and you found the whole process easy and seamless. Thank you for your words o...
The reviewer stated that an incentive was offered for this review
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Solar panels
The guys came out as scheduled and fitted the solar panels without any issues. They removed all rubbish leaving it neat and tidy. They were polite and professional at all times.
Hi Jo,
Thank you so much for taking the time to share your experience with us. We’re glad to hear you found the whole process easy and seamless. We’ll pass on your words of appreciation to the install...
Hassle free
After searching for a solar Install company. I was very pleased with the end to end service SHS offered. The explanation from the beginning, the competitive Price, the installation was all hassle free and very well done. They missed our first appointment which was disappointing, but could not be helped as Truck broke down - HOWEVER was well informed of this kept up to date with new appointment.
Hello Brian,
We truly appreciate you took the time out to share this amazing 5-star review with us! Your satisfaction is our utmost priority, and we are delighted to hear we lived up to your expectat...
Read moreions. We work hard to achieve high standards, and your review reaffirms our commitment to providing the best possible service. Thank you so much for your kind words of appreciation and for helping spread the word about us. It's great to know you're happy with your new system.
Easiest process from enquiry to completion
Single contact from enquiry to placing of order
Installation was quick and efficient
from enquiry to completion was only a week
The installer confirmed the day before and the time that we would see him
He arrived on time discussing the planned array and had the job completed more quickly than anticipated
We downloaded the app and we we shown it’s use
We’re had one post enquiry which related to the app and was addressed immediately
The site was as clean when finished as it was on arrival
A remarkably un-invasive process
Hi Gary,
We can’t thank you enough for sharing such a wonderful review with us! We’re so happy to hear you found the whole process great. We work hard to maintain high quality standards, offering tai...
Read morelored solutions to specifically suit each household needs, providing high quality products and installs, and ensuring customers have a positive experience every step of the way. Our teams will be delighted to hear your kind feedback, thank you for acknowledging our effort and hard work, it’s much appreciated. Customer satisfaction is our top priority and best reward, and your words truly inspire us to continue giving our best. If you ever have any questions or concerns, just remember we are one phone call away, and our teams will be happy to assist you.
- 2 reviews
Easy, quick and affordable
The process from quote to installation was easy and quick. We had the solar system installed yesterday -installers were very knowledgeable and did a great job-and with the handy app we see amazing results already. The next power bill will be interesting
Great work
Hello Nancy,
We truly appreciate you took the time out to share this amazing 5-star review with us! Your satisfaction is our utmost priority, and we are delighted to hear we lived up to your expectat...
Read moreions. We work hard to achieve high standards, and your review reaffirms our commitment to providing the best possible service. Thank you so much for your kind words of appreciation and for helping spread the word about us. It's great to know you're happy with your new system.
Excellent service
The boys arrived on time, got to work straight away, very efficient and thorough work, whole installation was a smooth process, boys clean up very well and i was ran through all aspects of the installation
Very happy
Hello, Daniel!
We truly appreciate you took the time out to share this amazing 5-star review with us! Your satisfaction is our utmost priority, and we are delighted to hear we lived up to your expect...
Read moreations. We work hard to achieve high standards, and your review reaffirms our commitment to providing the best possible service. Thank you so much for your kind words of appreciation and for helping spread the word about us. It's great to know you're happy with your new system.Find out how Smart House Solar compares to other Solar Panel Installers
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- 3 reviews
- 1 like
Very happy with solar panels
Smart House Solar made installation process easy and their communication was effective, with both text messages and emails. Quality Canadian solar panels installed and the Growatt inverter seems like a good one. Not too large and looks good outside next to meter box. Thanks.
Hi Julia,
We can’t thank you enough for sharing such a wonderful review with us! We’re so happy to hear you found the whole process great. We work hard to maintain high quality standards, offering ta...
Read moreilored solutions to specifically suit each household needs, providing high quality products and installs, and ensuring customers have a positive experience every step of the way. Our teams will be delighted to hear your kind feedback, thank you for acknowledging our effort and hard work, it’s much appreciated. Customer satisfaction is our top priority and best reward, and your words truly inspire us to continue giving our best. If you ever have any questions or concerns, just remember we are one phone call away, and our teams will be happy to assist you.Get quotes from Solar Panel Installers servicing your area
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- 2 reviews
- 1 like
Seamless Service
From quote to install, the experience with Smart House Solar was seamless and easy. Great price, great communication without being annoying ( like some other solar companies we contacted!). Install was completed without fuss and we are now enjoying the benefits. Thanks SHS, would have no problems recommending you to family and friends.
Hello Colin!
Thank you so much for taking the time to share your experience with us. We’re glad to hear you found the whole process easy and seamless. We’ll pass on your words of appreciation to the i...
- 2 reviews
No issues with installation.
The install went smoothly without issues. Good price with easy finance. System is operating as stated. Company followed up with any issues or questions. Have recommended to other family members.
Hi Jason,
We truly appreciate you took the time out to share this amazing 5-star review with us! Your satisfaction is our utmost priority, and we are delighted to hear we lived up to your expectations...
- 2 reviews
Best service, product and everything!!
We had the best experience with smart house solar. From beginning to end. The service was amazing… the product is good quality.
This is the first time we ever have had solar and we had no idea about anything.. but we were supported a lot. The finance option is also really good. I can’t recommend them enough.
Hello, Bianca!
We truly appreciate you took the time out to share this amazing 5-star review with us! Your satisfaction is our utmost priority, and we are delighted to hear we lived up to your expect...
Read moreations. We work hard to achieve high standards, and your review reaffirms our commitment to providing the best possible service. Thank you so much for your kind words of appreciation and for helping spread the word about us. It's great to know you're happy with your new system.
- 2 reviews
Great job
Rang for a quote. Received straight away. Was advised of installation date. Unfortunately it was very wet so changed to following week. Installers arrived on time and were very polite. No problems with installation and all was cleaned up after. Good job. Will recommend.
Hi Tom,
We can’t thank you enough for sharing such a wonderful review with us! We’re so happy to hear you found the whole process great. We work hard to maintain high quality standards, offering tail...
Read moreored solutions to specifically suit each household needs, providing high quality products and installs, and ensuring customers have a positive experience every step of the way. Our teams will be delighted to hear your kind feedback, thank you for acknowledging our effort and hard work, it’s much appreciated. Customer satisfaction is our top priority and best reward, and your words truly inspire us to continue giving our best. If you ever have any questions or concerns, just remember we are one phone call away, and our teams will be happy to assist you.
Fantastic 10/10
Done my research and wanted to support a local qld company. From start to finish the Smart house solar customer service has been great, easy to understand and deal with was kept up to date through the whole process. Very competitive price. Panels we selected were not available so were given a free upgrade to a better panel. Contractors arrived on time and installation and service was great. Will be recommending to anyone i know or speak too that wants solar.
Thankyou Smart House Solar.
Hello, Steve!
We truly appreciate you took the time out to share this amazing 5-star review with us! Your satisfaction is our utmost priority, and we are delighted to hear we lived up to your expecta...
Read moretions. We work hard to achieve high standards, and your review reaffirms our commitment to providing the best possible service. Thank you so much for your kind words of appreciation and for helping spread the word about us. It's great to know you're happy with your new system.Find out how Smart House Solar compares to other Solar Panel Installers
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Questions & Answers
How much staff do you have? What are your office hours?
Pieter Kruger, Project No.SHS 2029.
Our solar system was fitted last year In October and i signed the contract for a 24 panel system with a output of 24x275= 6.6kw. . The contract was checked by my accountant and he point it out to me that on my contract it states 20x275= 6.6kw ( my calculation 5.5kw). So i paid for 24 panels but on my roof there are only 20 panels.Need i say more, you should have a copy of the contract there. Regards Pieter Kruger
Hello Pieter Kruger,
Thank you for bringing up your concern to our attention. Your concern had been forwarded to the management team, and as per the updates from you and the management team both, your query has been resolved to complete satisfaction within 24 hours. As it was a typo error, and your payment and order both were only for a 5.5kW system including 20 panels.
We apologize for the inconvenience that might have been caused to you because of typo error and misunderstanding.
Hoping to serve you again in the future.
Smart House Solar Team.
Get an answer from our members and Smart House Solar representatives
Details
Smart House Solar is a one-stop-shop for solar, from selling panels and inverters to setting you up with a CEC-accredited, licensed solar panel installer. They’ll also do everything in between, answering any questions that crop up through their team of solar experts.
Their residential solar options include a variety of options when it comes to total power output – 5.5kW, 6.6kW and 10kW. This caters to a range of household sizes.
When it comes to commercial solar, there are three options that offer powerful output for larger buildings – 20kW, 30kW and 50kW.
Points of praise for Smart House Solar:
- Many reviewers attested that the solar panel installation couldn’t be faulted, and the technicians were knowledgeable and efficient.
- The entire process from consultation to installation was often described as smooth and easy. This was often attributed to organised staff, prompt and timely service, and staff with integrity – including sales staff- who care about the quality of their work.
A 2021 ProductReview Award for Best Solar Panel Installer in QLD shines a bright light on Smart House Solar’s success. Top-performing scores were awarded for the company’s timeliness, and its outstanding installation of solar systems.
| Category | Solar Panel Installers and Solar Retailers |
|---|---|
| After Sales Service | Yes |
| Solar Connection Type | Grid-Connected |
| Services Provided | Installer and Solar Product Retailer |
| Clean Energy Council Recognition | None |
| Solar Connection Type | Grid-Connected |
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Contact info for Smart House Solar
| Mon | 8:00 am - 6:00 pm |
|---|---|
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 9:00 am - 2:00 pm |
| Sun | Closed |
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Wonderful Service
Perfect
Great experience
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Hello James,
We truly appreciate you took the time out to share this amazing 5-star review with us! Your satisfaction is our utmost priority, and we are delighted to hear we lived up to your expectat...
Read moreions. We work hard to achieve high standards, and your review reaffirms our commitment to providing the best possible service. Thank you so much for your kind words of appreciation and for helping spread the word about us. It's great to know you're happy with your new system.