Smart House Solar

Finally got my solar system on, thanks to Frank. Previously I rated one Star and negative review, because of I was dealing with wrong person I think. But frank contacted me and promised he'll fix it up.and he did it. Installation team were great and friendly. They did good job and on time. I ended up paying extra but still cheaper.

Very professional and neat job. Good advisory contact re timing and willing to explain and to offer a follow up service if required.

No issues . Frank has been very helpful throughout the process and always coming back to us quickly with communications which is very appreciated.

Installation was quick and smooth. However, from the day of approval to the day of installation it took a month delay due to rain and covid to the first installer. Overall I have properly communicated the reason for the delay and the next possible date.

I have just recently had solar panels installed by Smart House Solar and from my first enquiry Frank patiently answered all of my questions even as I went to other companies to compare systems. Frank was honest about my options and about finding a suitable system to meet my household needs and fit within our budget. If you want a system from the leading brand they will organise it for you or if you need to stick to a budget they will work with you. Frank shared with me the differences between each brand and their experiences with working with t...

The overall experience with this company would be neutral due to lengthy delays in communication and some issues with the system along the way.
I am happy to provide updated feedback as at 25/5 management at Smart House Solar has turned this positive with direct communication & resolve of the situation.
Thanks again , this was a good experience with management at the company. Thank you again.

This company, Smart House Solar, is truly awful, time wasting, intentionally give false information and the cherry on the top" thieves" ... They strung me along for nine months, giving four fitment dates only to cancel off each time at extremely short notice, causing me to loose days at work for no reason. Finally they told me the price of the panels had now increased and wanted $1000 + more. Not being what I signed up for, and nine months having past, I rejected their new offer and asked Scott for a refund of my $100 deposit. They then stoppe...

I would strongly recommend nobody go anywhere near these guys. After WEEKS of hoop jumping and red tape and a $1500 meter box upgrade. I finally get an installation date....28/07/2021 They said. Then it gets pushed out a month due to claims of stock shortages, you guessed it(COVID19). Then I get a further delay due to change of installer 08/21. Then 09/21....Then 10/21.... I had to Contacted them in Dec 2021 and was told we are Now looking at Feb 2022. "Great"... And that was the last I heard from them. Needless to say I won't be calling them a...

Easy as 1 23 would recommend value for money in comparison to other solar companies. Few delays with time frames but got there in the end. We'll see if it's as good as they say

Failed to get the work done at an agreed (written) days on three separate occasions. This impacted my work schedule and required regularly contacting smart house solar for an update.

A great company to deal with. The process from quotes to installation very efficient and fast. Highly recommended this company to those who are seeking to install solar at their premises.

Good business. They were flexible from the start. Had some difficulties with the weather but came through in the end.provided good updates and easy access to the installation team. Well worth it.

They were easy to deal with through out the whole process
Prompt with the installation of the solar panels when I was ready good products and workmanship no problem to recommend them to anyone

This is the 4th review
Waiting for installation for over 6 months, just received an email from Harry staying they wish to give me my refund back after all the lies and frustration they have put me through, all the promises they said said were just lies.
Now that the system is more expensive to do now they refuse to install after 6 months. Well smart house solar we are seeking legal action and you will pay the difference of cost.
Will keep viewers posted updates.
Don’t go with this company
Even there installation people are not reliable

I paid a deposit back in June. I have had 3 install dates that have been cancelled at the last moment. I live in an area with no lock downs so excuses given do not stack up. Now all I get is a form letter response but no information. They have even stoped giving excuses. I have been getting the same I will get back to you form letter for weeks now. I feel like this is a scam and I cannot believe the good reviews.