??!
1 photo
Smartstone

Smartstone

1.0 from 8 reviews

Reviews

1.0

8 reviews
5
(0)
4
(0)
3
(0)
2
(0)
1
(8)
  • Customer Service
    1.2 (5)
  • Timeliness
    1.0 (4)
  • Job Satisfaction
    1.0 (2)
  • Rates and Fees
    1.5 (4)
Previous
Next
Alex M.

Alex M.

  • 2 reviews

Wish I could give them 0/5

published

I emailed Trevor several times without reply and then sentan email stating he did not reply because he did not know who i was.
Well that is correct, why would you know me? I would have been a new customer.
So glad I did not purchase anything from them.

Customer Service
Rates and Fees
Timeliness
Jessica

JessicaVictoria

  • 5 reviews
  • 4 likes

Wouldn’t recommend

published
Customer Service
Rates and Fees
Timeliness
LizaO

LizaOSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Don't even think about it

published

Worst purchase made in our new home. PLACING (not DROPPING) my car keys on the bench - chips. PLACING (NOT DROPPING) a dinner plate on the bench - chip.
Smartstone say "fair wear and tear" and I must be dropping pots and pans.
Sent me a letter explaining force and impact - I am an engineer and their explanation was wrong - just smoke and mirrors.
I had a Silestone bench fro 8+ years - not a chip out of it.
12 months in - replacing the bench top it is that bad. Chips and flecks out of the bench top - even in areas where there is no everyday use.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers
Bathroom Renovators

Find out how Smartstone compares to other Bathroom Renovators

Know better, choose better.

Compare all
Cindy Hamid

Cindy HamidSydney Surrounds, NSW

Worst decision made!!

published
Lyn

LynMetropolitan Adelaide, SA

  • 3 reviews
  • 1 like

Would never get it again

published
Customer Service
Customer

CustomerMetropolitan Adelaide, SA

  • 3 reviews
  • 1 like

I loathe it

published

Stay away from this company

published

We had Smartstone benchtops installed throughout the house by our builder. Since day one the stone gets stained very easy. I rented several places before which had quartz benchtops and staining was never an issue. Smartstone won't admit they have a faulty product. Don't make the same mistake I did.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers
Stephen

StephenSydney, NSW

  • 2 reviews
  • 2 likes

Be very careful with this product!!

published

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.