Smeg Retro Style 256L Top Mount (FAB28 Series) has been discontinued. See all Smeg Top Mount Fridges / Refrigerators.
Brand new out of box - door/seals sticking
I have a new Smeg Retro fridge, FAB28 - just out of the box. Plugged in an operational but the door is sticking hard. I contacted Smeg and was advised to wipe down the seals and door jam with soapy water. It hasn't done much to resolve the issue. Any advice or similar experience here? As it stands I cannot open the door with the handle and instead need one hand on the handle and the other on the top of the door to pull it opened (hard). I'm worried the door will fly open and smash into the wall and damage the fridge - an expensive fault as these fridges are not cheap!!!
Purchased in October 2020 for $2,500.00.
if you like your vegies - dont buy this fridge
yes it looked cool at the time but after owning for about 3-4 years now am sick of vegies not lasting..constant water build up on the bottom and most plastics inside are now broken/perishing.
very poor quality fridge.
Loud cracks and pops
Ok, this fridge looks amazing, I don't have it long, 4 weeks maybe but it's good on the inside too. However, It has been making the loud cracking noises others have mentioned and this worries me. The fridge was not cheap, so i really hope there's nothing wrong with it but at the same time, the noises are actually very loud
Ticking loud noise from the back of the fridge
I bought my Smeg FAB28 just 3 weeks ago. Few days ago, all of the sudden it got this ticking and clicking loud noise coming from the back of the fridge when the compressor is on. I have checked the user manual handbook of possibilities of noise but it doesn’t seem to be the one that cause the problem. Please advise.
Loud cracking noises
In the last month my FAB has started making LOUD cracking noises. Enough to make me jump each time. The fridge seems to run warm and the the freezer is quick to ice up. But I love the look of it, just not functioning as well as my last fridge
beautiful, not perfect
such a pretty thing, but functionality wise not optimal. the freezer is very small, and the fridge it self has proved to be quite unreliable. The plastic compartments inside are not of the kind of quality it is fair to expect of an expensive fridge. However, it looks great, and i do not regret the purchase
Funky but freezer section tiny
This is all about aesthetic. Looks super cool, but funtion wise isn't fab. Freezer box is small, but to be fair with such a cool looking fridge who cares about that ! I love mine and will probably upgrade to different colours every few years to keep the kitchen look fresh
Like many on here I had always had my heart set on a Fab. Mainly because of the retro look to be honest. I do love the look of it but find problems that I have never encountered with other products. One of the glass shelves just shattered one day. A replacement was quoted from Smeg at £150/160. All of the internal plastic is of a poor quality. The veg drawer in mine is almost shattered, needs very careful handling. The seal around the door has also started to perish. I don't have any mechanical issues. To be fair the issues mention onl...y appeared after a couple of years. However, I have had other fridges, freezers for years and NONE of them gave me these problems. Given the cost of the Fab I had expected better. Would not recommend buying.
Was on my Wishlist for Years ... purchased as my Retirement Present ... Stress of Complaining Husb
Fridge ( Ruby Rose is her name ) is beyond Beautiful .
We hit trouble December 2014 when she was just a couple of months old as she ran Hot not Cold , had a repairman sent out by SMEG who proceeded to repair unfortunately he did not realise the model parts had changed and broke the interior side wall . Of course he had to come back with parts and repaired our Fab new Fridge ....
Time marched on , Fridge still not cold ,lowest Temp was 8 to 11 deg, food was spoiling with dial set on maximum ( specially Veges ) , Husband (who was a Chef) c...
Dissapointed they can't make a beautiful fridge functional
Despite knowing that this fridge was not self-defrosting I bought it anyway as I loved the retro styling. I now realise this was the wrong decision. The freezer is tiny & frost builds up quickly. In my frustration I decided to defrost with a chisel [totally dumb of me] & made a tiny hole in the freezer [it's plastic lining]. I have been told the whole fridge is completely unrepairable, which sounds ridiculous, but true. I was at my wits end as this fridge was not cheap! I bought a westinghouse instead & it's so much better even though it's still small - it has all the mod cons you would expect from a brand new fridge like self-defrosting, a proper crisper and an ice maker. Those details, I now realise are very important to me.
Beautiful retro look, but full of faults
My new Smeg fridge was replaced, as the door seal was faulty and left a gap at the top of the door, preventing fridge from keeping contents at correct temperature. The replacement fridge has the same problem with the seal. Butter placed in the top compartment melted and dripped through the fridge. I was told that Smeg fridges are designed to have a gap in the door seal, otherwise it would be too difficult to open the fridge door. Other fault - the light does not go off when the door is closed - the light can be seen through the gap in the door seal, and the door squeaks when being opened or closed. I am disappointed to find these faults, as had thought Smeg fridges were meant to be of a high standard?
Lovely to look at but cannot be repaired!
My fridge of this model looks beautiful but has a sick heart. I have had it now for 4 years, after a year it started to freeze up. Now it only freezes the freezer compartment th rest of the fridge just fills with condensation. The technician said it will cost $1000 to repair 'probably a gas issue' and that he could not guarantee that it would work after that. It's a shame!
Looks great but doesn't work!
I bought this fridge after years of admiring the look but am regretting the decision after a year of owning. The ice box is constantly freezing over, food either gets icy (near the back) or not cold at all (near the front). Everything is wet from condensation all the time. Anything in cardboard, milk etc is soaking. It's quiet because there is no internal fan, and it's the internal fan that keeps food at a low even temperature. The "self-defrosting" feature consists of the ice box dripping down the back of the fridge into a collection area at ...the bottom. I thought that it was faulty but I had a technician come out and look and he said that this was how it is supposed to work. Maybe the FAB32 is better because the freezer is on the bottom. There must be other retro looking fridges that work better than this!
Good looking, but incompetent
The two stars are for looks alone...I had this fridge for 9 years and had lots of problems- it constantly froze up at the back of the fridge so we could only use the front of the shelves; the freezer compartment was tiny and was constantly filling with ice (I suppose we didn't defrost it enough, but even so the ice build up was crazy); the compressor failed after less than a year so had to replace the whole fridge (luckily still under warranty...though customer service was not great, they originally sent me a USED fridge as a replacement, and o...nly when I complained did they say that it was just a temporary replacement and that they'd send me a new one...and all of these fridges had the same problems with icing up at the back). Was never really big enough, even for just two people. However, it did look great in our kitchen & people always commented on how cute it was...basically it was like the hot person at the office who you really wish was better at his/her job.
I love my Smeg Fab 28's...both of them!
Whilst the FAB28 is not the most practical refrigerator in terms of capacity or ease of storage, I still love my two pink fridges! They have given me no trouble so far, they refrigerate and freeze food perfectly and they add a wow factor to my kitchen! The wow factor compensates for any little inconveniences!
If a food item accidently comes in contact with the back wall of the fridge, it does not freeze it solid as happens with some other brands. Eye candy...I love the colour and the retro shape!
The doors squeak when opened if there is weight in them! They are incredibly expensive!
Questions & Answers
Can someone please let me know when Smeg delivers a working retro fridge with auto defrost? I would definitely buy one because i love the look, but won't risk these problems. They are too numerous and all the same - rotting seals, condensation everywhere, water leaking into the bottom, manual defrost, cheap plastic internals, cooling issues, loud. Fix it and people will buy them. I don't know why they are continued to be sold the way they are.
My Smeg retro style 256L (Fab28 series) was received last week. The door is Super hard to open. And now it gives our very loud noise from the back of the fridge. Not sure if the super heavy door is normal or the loud noise from the back is normal too. Can someone pls help to advise?
Dear Jerlyn, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at firstname.lastname@example.org with your address, contact details and also scan me a photograph of the rating plate from inside the appliance. Once I have this information I will be in a position to ascertain what to do to fix these problems. Regards, Steve Cullen
Hi Jerlyn, the door will ease with use. I'm thinking the seals are new. Loud noise from back of the fridge not so good. Having the service manager on board is a bonus
How or where do I get the service manager to assess the fridge?
Hi there, I am considering this fridge (mainly for aesthetic reasons, as this review site does not give me any certainty that this will be a product worth buying for the long term). Have any of the issues related to these fridges been remedied in the latest model?
Hi Gigi, I too fell in love with the aesthetics and it is sad to say this purchase has not been a good journey. I had to mess around and return the first one because of loud clunking (enough to make you jump) and the freezer is way too small. If it is for looks only and to store wine and a couple of ice cubes fine. Perhaps the latest model has rectified the issues I had but for the same $ you can now buy far more functional options. With bigger freezers. Good luck
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|Category||Top Mount Fridges / Refrigerators||Top Mount Fridges / Refrigerators||Top Mount Fridges / Refrigerators||Top Mount Fridges / Refrigerators|
|Dimensions||1510 x 600 x 732 mm||1510 x 600 x 732 mm||1510 x 600 x 732 mm||1510 x 600 x 732 mm|
|Energy Rating||3.5 star(s)||3.5 star(s)||3.5 star(s)||3.5 star(s)|
|Household Size||1-2 people||1-2 people||1-2 people||1-2 people|
|Features||Foldable/Retractable Shelf, Frost Free and Wine Rack||Foldable/Retractable Shelf, Frost Free and Wine Rack||Foldable/Retractable Shelf, Frost Free and Wine Rack||Foldable/Retractable Shelf, Frost Free and Wine Rack|
|Number of Shelves||4||4||4||4|
|Number of Fruit & Vegetable Bins||1||1||1||1|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
|Colour / Finish||Mint||Black Velvet||Green||Australia|
|Total Capacity||256 L||256 L||256 L||256 L|
|Fridge Capacity||222 L||222 L||222 L||222 L|
|Freezer Capacity||26 L||26 L||26 L||26 L|
|Release date||Sept 2005||Sept 2005||Sept 2005||Sept 2005|
- GTIN13: 8017709092443, 8017709100315, 8017709103446, 8017709103453, 8017709124359, 8017709124366, 8017709125479, 8017709125486, 8017709125493, 8017709130411, 8017709131258, 8017709131265, 8017709131692, 8017709131708, 8017709155049, 8017709155056 and 8017709157807
- MPN: FAB28RBE3 and FAB28RBKA1
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