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11 reviews
Dee
DeeNSW11 posts
 
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Internal Layout

Fridge is great, but the ice maker lets it down – Love the The fridge as it’s roomy and easy to clean and great access with the two big doors which makes it so much easier to get and see food that’s in the fridge. No hidey holes for food to get hidden in. Perfect, however the icemaker would have to be the worst one on the market. It’s continues to spit ice out at a super fast speed even after… Read more

you have stopped pressing the button. It’s spits it out of your glass and onto the floor. It’s also super slow at making ice and runs out so fast. We are lucky and have another really good ice maker in our other fridge. Update: ice maker and water are not working, so they think it’s because I use a generic water filter and now the entire water filter unit also needs to be replaced. I just ordered a smeg filter and it cost me $146 incl delivery, got to be joking and who knows what it’s going to cost to replace the filter unit. Not happy, it’s a rort.

Brendon O'Connor
Brendon O'ConnorVIC6 posts
  Verified

Better than expected – Excellent cooling. Nothing to dislike. Makes great ice. Well laid out. Plenty of room in the freezer and fridge. Seems well built. Not sure why other reviews are not as positive. I am so happy with this. Home Clearance were easy to deal with. So much better than the Samsung similar style we replaced that had so many issues over the several years… Read more

we had it. Samsung fridges seem such poor quality compared to this. Still only time will tell. Just be certain it will fit on your house. We built our house to take a large fridge and made sure the entrance way was roomy enough. But this beast will not fit in a small area

Kate
KateQLD2 posts
 

Love the fridge but not the ice maker – Ice machine has not produced anything in a week and fridge only 7 months old. I guess I expected quality when I paid for this pricey fridge. Disappointed customer here. Show details

Anne
AnneQLD2 posts
 

I’ve maker dead after 12 months – I was quoted $300+ to repair the ice maker after 12 months of use. I’m incredibly disappointed as I thought this was a high quality item when I purchased it. I think the ice maker should have been repaired under warranty as it had only been connected to water for 12 months before it broke down. I would think an ice maker would be expected to work for more than 12 months under any situation. Maybe it’s a Fair Trading issue??  Show details

Smeg
Smeg    

Hi Anne. Thank you for your review. My name is Steve Cullen… Read more

Deborah
DeborahQueensland10 posts
  Verified

Shame about the ice despenser – My fridge is just 7 months old - it was the only fridge that would fit my kitchen opening which was built around a large Maytag. I'm happy that the Smeg is big and roomy in the fridge compartment - great for platters. It keeps everything cold. I like to use the top shelf just for wine and drinks. The fruit and vegetable crispers are really large… Read more

and deep, fitting in all my purchases. I am a convert to the dairy drawer and I don't have any concern having to open two doors to access it. I also like the freezer drawer more than the Maytag side by side. BUT, from day one, the crushed ice and ice cube dispenser has been a complete disappointment, as no matter how large a glass I place there, ice splatters out missing the glass and keeps going after I remove the glass. This creates a slip danger over my timber floors, particularly as there is an elderly person living with me. We have really hot Summers here, so the ice feature is an essential. I don't know if this requires tweeking, but I see this is a flaw reported by another reviewer. Such a shame for this otherwise great fridge, which I would have given 5 stars.

Thea
Thea3 posts
 

This would be perfect if it worked – I actually really like this fridge design but the first one we received didn't work at all and now the replacement has died, apparently a sensor. It is an expensive fridge. I agree with the idridley comment of the crushed ice dispenser too. I wouldn't mind so much if it was repaired immediately still being under warranty, but repair agent very… Read more

vague about when we can expect to have it repaired after two weeks of waiting to hear with no communication from them. Says the part required is somewhere between there and here but has no idea of where. We lost all our food as we did not realise until too late that it had stopped working so probably around $500 worth of food thrown away.

I am not sure that I would purchase again or recommend SMEG to anyone after our treatment. I guess I expected better for the cost of the fridge.

Smeg
Smeg    

Dear Thea, I am the National l Service Manager for Smeg and… Read more (+1 reply)

David
David
 

amazing fridge – I have this fridge was ordered by Harvey Norman , very functional ....they dispose ice very good... Temperature can set very precisely..... Very quite fridge on operational..... Inside the fridge is very big ,very ample space... Look like small when you look from the outside......led light inside quite bright..... An excellent fridge.....  Show details

idridley
idridleyQLD7 posts
  Verified

Very Expensive with Fundamental Design Flaws – This was a very expensive fridge and while it appears to keep food cold, I am surprised by these fundamental design flaws: - Impossible to use the crushed ice dispenser without spilling ice because the mechanism is too late to shut off as a glass is removed. Ice keeps falling out of the dispenser! - The dairy storage area in the doors is too… Read more

narrow to hold butter/margarine containers.

- When the front panel is locked, to stop accidental temperature adjustments, it is impossible to change the selector between water/crushed/cubed ice.

Also, I recommend that you inspect the back of the fridge before accepting delivery. Three out of three fridges had casing damage at the rear. We ended up accepting a damage allowance after rejecting two prior deliveries.

The retailer was quite good.

shopperhopper
shopperhopper2 posts
 

Smeg Beware – This fridge is great for cold water, ice cubes and crushed ice. The freezer is tight for space but is well lit. As long as the internal gas valves don't leak which renders the whole thing redundant. I have had my fridge 5 years and I now have to replace it. The freezer door had to be replaced because it had rust. All my Smeg appliances (oven, microwave) have had problems with motherboards which are over $500 to replace each.  Show details

shopperhopper
shopperhopper   

Smeg replaced my side by side fridge with the nearest model now available, SR610X. I paid $1650,… Read more

Rob T
Rob T19 posts
 

Very good but not perfect and expensive – Everything works as it should and we have had no issues other than it delivers a shot of water when it dispenses ice which sometimes goes into the glass and sometimes down the back of the dispenser insert. SMEG confirm this cannot be fixed. The stainless finish is easy to clean and does not show finger prints. The fridge is quiet. We bought SMEG… Read more

because of the poor reviews of Samsung and LG ice and water dispenser fridges. These quality problems were confirmed by the salesman at one big box retailer who said about LG and Samsung "I couldn't recommend any of these". The guys who delivered the SMEG said "we get a lot of returns of LG and Samsung fridges but none of the SMEG".

The SMEG web site talks of 'Italian quality standards" but this fridge is made in Korea.

This thing is huge so measure very carefully, we had to take our front gate off its hinges to get the box through.

Changing the water filter is a bit of a pain as you have to turn the water off before you remove the filter. If the tap is inaccessible behind the fridge (as our is) this means turning the water off at the mains as the fridge it too heavy to move out.

We live in the Gold Coast and there were no shops with one of these fridges to look at, Brisbane was the closest for viewing. Despite not having this fridge in stock our local RT Edwards store delivered one quickly and their install men were great.

Mick
MickACT20 posts
  Verified

Excellent fridge – I had ordered an LG door-in-door refrigerator but int was discontinued between my placing the order and taking delivery. The replacement is currently only available from limited outlets and therefore very costly (no competition between retailers means no need to discount the very high RRP) . LG have lost a customer due to this policy. Instead I… Read more

bought the Smeg SF640S and I am now very pleased that I did. This fridge has heaps of room and is dead silent in operation and the controls are easy to understand and use. I was concerned that the ice-maker would be noisy but it never makes a sound-except when dispensing the ice.

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