Why is it so hard to cancel membership
I emailed them saying I wanted to cancel my membership and they said I had to come in and do it. So I went in and they said the manager is not here right now he's in a meeting (apparently they couldn't help me fill out a form) and told me to call him so I did - he didn't answer so I left a message asking him to call me back and he still hasn't.
Just emailed him again asking him when I can come in to cancel.
I've had relationships that are easier to end than this.
Also having to pay for 30 days after you end your membership makes no sense and is a clear rort.
Package pricing not disclosed until they have enough personal info to know who you are
Could you please advise why all package pricing options are not disclosed before you require someone to enter their personal details. I should not have to provide you with my personal details to then access you pricing options. If there is a reply to this, could you please advise pricing options? All other similar businesses give pricing so could be easier to just not include Snap Fitness in my decision.
Love my Snap Fitness membership
I absolutely love my Snap gym. Such a clean, safe environment and I can use it all over the world whenever I travel. Great value for money with non expesive membership rates. The staff and other members are always so friendly and happy to help you out whenever needed.
Great flexibility and facilities
Having lived and worked all over Australia, I love the flexibility of only needing 1 membership no matter where I am. There's never a Snap Fitness club too far away and despite my regular travel, I only ever need to be a member of one gym as your membership also transfers automatically if you move and start using another club regularly. You literally don't have to do anything. Plus they an awesome range of facilities so can train anything I want. Cardio, strength, weights, functional, it's a really good range. All for less than $15 a week.
BEST GYM! Wouldn't go anywhere else!
Been a member at Snap for 3 years and loving every minute of it. The girls on the desk are always up for a chat and have built a strong friendship with each of them. Always greet you when you walk in :)
Cant imagine being at any other gym, especially for the high quality of their equipment, always keeping up with the latest.
Snap Fitness Waverley Gardens
Awesome gym with fantastic and friendly staff, always nice and tidy (within reason for a gym obviously). Just generally a good place to be. I left there a few years ago to try other gyms in the area, and the quality of staff and cleanliness just dont compare elsewhere!
DO NOT SIGN THE CONTRACT
DO NOT SIGN THE CONTRACT. TRust me. They made an error and here I am paying for it, with a collection agency bothering me over originally like $20.
They’ll say anything to get you to sign, they say they don’t get commission I definitely do not believe this.
You might have a different experience. Just make sure when you cancel/suspend you have all the details.
A great little gym
Snap Fitness Vermont South is a great place to go for a workout. It has a good range of equipment to suit most people and the gym is always well maintained. The PTs are experienced and very professional. The icing on the cake is manager Matt who is always welcoming and willing to give you a hand. I have spent nearly every afternoon there for over a year and met lots of friendly people while getting fit. Highly recommended.
I paid for 3 months register with snap fitness Endeavour Hills.
see attachment photo, not clean at all (See photo). Rubbish left there for 3 days.
No soap in one of the toilets.
My entrance card didn't work, and they supposed to let me know when it going to be fixed in their system, but never happened.
- Verified customer
Never Again Snap
I’ve been with Snap for years and years. I re-joined last year and only used it a few times. I noticed they were taking money out willy nilly...in a space of 2 weeks it was over $190. So I wasn’t happy. I messaged to cancel and they told me I had to go in. I said I couldn’t come in and to email me the form and I’ll sign it. They never sent it. They never answer the phone. But mind you whenever I’ve been in there and friends have been in there, they are sitting at the desk talking and on there phones!
I got a text message today telling me I had...
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