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Snooze VIC, Waurn Ponds

Snooze VIC, Waurn Ponds

4.2 from 5 reviews

Reviews

Review distribution

5 star
4
4 star
0
3 star
0
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1 star
1

Jess

JessSouthwest, VIC

  • 2 reviews

The customer service could not have been better!

published

My partner and I went into snooze waurn ponds to find a new mattress and Georgia approached us and offered us her assistance. I had been recommend a firm mattress by my chiro and she straight away popped us on the sleep profiler to see what we would need, we tried quite a few mattresses and we were in the store for approximately 1.5-2 hours! Georgia was super patient with my indecisiveness and offered suggestion when needed. She was very personable and was lovely to deal with! Even gave us tips on an upcoming holiday we were going on to a place she had been. Couldn’t recommend her more highly!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationWaurn ponds
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1 comment
Snooze
Snooze A.Snooze

Thank you for providing the details of your recent visit to Snooze Waurn Ponds, Jess. We're pleased that you had a wonderful experience with Georgia in-store and will be sure to pass this feedback on. We hope you enjoy your new bed! Regards, Snooze.


Jeff

JeffSouthwest, VIC

  • 5 reviews
  • 2 likes

Excellent Product Knowledge and Service

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSnooze Waurn Ponds Victoria.
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1 comment
Snooze
Snooze A.Snooze

Hi Jeff, thanks for leaving your review. It's great to hear you had such a positive experience in our Waurn Ponds store recently. We will pass this along to Holly and the team in store. Regards, Snooze.

Excellent product range and service

published

We had a custom arrangement made up for us. Easy to order and staff were most helpful.
Product assembled by Snooze staff on delivery. Very courteous efficient and professional delivery staff.
We are very happy with our product and overall customer experience.

Shop LocationVIC, Waurn Ponds
1 comment
Snooze
Snooze A.Snooze

Hi J and D Benyan, thanks for your review. Glad to hear you had such a positive experience in store and during delivery. We will be sure to pass this feedback on to the team. Regards, Snooze

Store and delivery

published

Bought three beds from the Waurn Ponds store, service was exemplary. Had just been to another bedding store prior to Snooze where the staff were less than helpful. Decided not to buy there as a result of the lack of service and total disinterest.
The two men who delivered the beds to my home were also very helpful, rang prior to delivery and set up beds on arrival. Highly recommend the store.

Shop LocationVIC, Waurn Ponds
1 comment
Snooze
Snooze A.Snooze

Hi Shirl, thanks so much for taking the time to leave a review of your experience with the Waurn Ponds and delivery team. We will be sure to pass your kind feedback along. Regards, Snooze


Amanda

AmandaGeelong

Terrible treatment at Waurn Ponds Sooze

published
Shop LocationVIC, Waurn Ponds
1 comment
Snooze
Snooze A.Snooze

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Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom and Mattresses
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