Solahart

Very happy with the process and end result. The crew found a great solution when we couldn’t install in our preferred location. Very professional throughout the day and with the end cleanup. Show details ·  1

Given appropriate information in the beginning. Installation was a one day job done efficiently without any bother to myself. Communication with Solahart office was always friendly and helpful. Show reply

I was disappointed that the identification of the installed battery is entirely different to that of the battery I paid for. Since we discussed 2 different batteries, I have no way of knowing that the. battery installed is the one I paid for. Show details ·  1

Great local company installed both a battery and heat pump. Friendly and very professional crew with great follow up post installation. Show details ·  1

After paying $7k on Jan 17 2025, after the solar installed its been nothing but an absolute horrid nightmare from day 1. We have had very little benefit due to It not initially being turned on, broken equipment, turning off for no reason, several… Read more

times, more faults and finally on Monday 16th June, 5 months later, things hopefully sorted but its only been 3 days so i wont hold my breath. Staff not following through on organizing technicians, 1 staff member in particular, no apology at all , told absolute [Content Removed] excuses and reasons why it was turned off at times (they blamed us, said we turned it off or someone came into our property and turned it off, we live in a gated community) stay away from solar hart frazer coast!! Once they have your money you go to the bottom of the heap and they are more interested in new installs than coming to fix your issues. I would give them no stars or rating if i could.they even had the hyde to try and charge me $165 to check if the system had internet connection issues saying they will do it "complimentary" after i disputed the fee.

In Geraldton and could not have asked for a better lot to deal with. Gave us the quotes on Saturday and was fully installed by Tuesday Afternoon. Absolutely the best to deal with. Would recommend them to anyone looking for a solar hot water system. Show details ·  1

Michael & Lyndal & their team at Solarhart far south coast have, over the last two years, helped us by installing a solar hot water service as well as PV roof panels & battery back up on our house. Their work is first rate, their team of installers are knowledgeable & efficient & the communication is exemplary. Their pricing is competitive & I… Read more

would not hesitate to recommend them to anyone looking to have some form of renewable energy solution come to fruition.

Every thing went very good with new panels & inverter installations. Very punctual & everything's was explain to me at the start, with updates during the installation & on completion. Show reply

When you consider the complexity involved in sourcing, buying and installing solar and battery systems I'm glad I trusted the team at Solahart. They were very knowledgeable and trustworthy. Show details ·  1

I had the Solahart Rockingham Technician Liam attend my property to replace parts under warranty to stop a water hammer issue that had only occurred since having the brand new system installed. After replacing those parts, he then replaced another part which eventually fixed the issue. I was then told after installing this part; that this was not… Read more

covered under warranty and I would have to pay for this part, but was advised the labour would be covered under warranty. I then proceeded to pay for the part. The following week I received another invoice for the labour of installing that additional part which took all of an extra 3mins because that part wasn't under warranty. When I rang the office, I was told that the Solahart Rockingham technician Mick (Liam's boss) was insisting the additional labour charge be paid for the extra 3mins Liam was there installing the non-warranty part. I explained to Suzanne (at the office) what transpired when Liam attended; including Mick being abrasive on the phone to me about the water hammer not being their fault, even though as the customer you would naturally want to rectify an issue that only occurred AFTER they attended. Suzanne was great and said she would speak with Mick and get back to me. A week later Mick calls me insisting on the extra labour charge for the additional 3mins work undertaken by Liam. He also advised me that he was doing me a favour by charging me the extra $150, instead of $200 for the additional 3mins work. In summary, I was left feeling utterly disappointed by Mick's poor conduct and customer service.

Waited over 12 months for solar panels and Tesla batteries to be installed. We always had to follow up, and always received excuses why it couldn’t be installed. Absolutely terrible customer service. They’re still selling a product they can’t provide. Now trying to bill us for the removal of an old solar hot water system they took off our roof, to make way for panels they failed to install. I do not recommend. Show details

Installation was great,but was not working,it took 2 months to get the problem solved,after many phone calls and a threat to go legal a chap was finally sent out and fixed the problem,the worst aft Er sales service I have ever experienced in my 79 Years of life,discussing. Show details

The installation was done in an efficient and calm way with little intrusion to our everyday life. All contact with solahart on the telephone was helpful and friendly. The electrician Dan and his offsider carried out the connection with a friendly and professional manner and returned promptly when a small problem arose. The only reason it wasn't… Read more ·  1

a five star rating was because of the 5 month wait for the commencement of installation which I realise was because of the increase in purchasers wanting to take advantage of government rebates.

Our new Solahart rooftop solar system and battery is working well, along with our new heat pump hot water system. Excellent installation and quality work. All done in one day. We are already saving massively on our power bill. Thanks Solahart! Show reply

after 20 years of using a solar hot water service we decided to upgrade to a solahart solar has.. a decision that has proved to be awesome, we have not been using any booster to heat the water and yet the water is hot, the tank keeps the water hot even overnight due to the insulation of the tank.. this is a decision that we are very happ withy Show details ·  1

We were extremely pleased with the crew who installed our panels. They were very polite and informative and carried out our installation very professionally. We will recommend Solahart to anyone. Show details ·  1

Great company to deal with was treated wonderful by staff and installers and great job they cleaned up after installing can not complain about anything will deal with Solahart again and recommend them to anyone happy customer Show reply

Solahart Heat Pump Hot water system is the best hot water system possible. We already had an old heat pump, over 15 years of being used and the new Solahart version is remarkably better. It is quiet and can be timed to suit your cheaper electricity times. That saves a lot of electricity use. The Solahart family really care about their customers and are professional and knowledgeable. Show details ·  1

Nice people to deal with. Quality products and excellent product knowledge. Fantastic support when learning the software and very helpful. Turn up when they say they will and very respectful. Show details ·  1