610 reviews
AI reviews summary
Pros
Cons
Verdict
Overall sentiment for Solahart is largely positive, with many customers praising the quality of the solar and hot water products, the efficiency of the installation teams, and the helpfulness of local staff. The systems generally deliver noticeable savings on energy bills and perform reliably over time. However, a minority of reviews highlight frustrations regarding post-installation communication, administrative follow-ups, and scheduling delays.
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I started the Process of getting a replacement battery system and the probability of extra solar panels. Through the process I was in contact with Solahart personnel in Rockingham, one particular employee- Sheldon - was very very supportive with advice and systems that would suit my needs. Closer to installation Solar experts came out and checked… Read more · 1
my existing solar panels and old battery system equipment, which would not be required. When it came to installation Solahart personnel were in constant communication advising me when personnel were coming and when. All up I’m extremely happy with the whole process from start to finish.
Thank you
Eric Butler
I got 2 quotes. Solarhart was not the cheapest and it wasn't the bigger system. I chose Solarhart because their quote was comprehensive and included all sorts of things that the other one didn't. In short, it was a much more professional quote and seemed to address any compliance issues with the electricity provider that may of been an issue down… Read more · 1
the track. Tradesmen and installation team were first class, quick and left my garage as they found it. And a shout out to Anthony who was the first point of contact and visited me on site to explain the whole process. The office team also kept me informed and guided me through the admin process so things would be completed on time and correctly. I would thoroughly recommend the whole Solarhart Team.
The work for replacing our old Solarhart with a new one was completed quickly, professionally and thoroughly. The install team were very well organised and made the work look easy. They worked as a team throughout. I can't compliment them enough. Well done. Show details · 1
Reviews with attachments
Easy to organize, very professional and the team did a great install on a new Heat Pump... Thanks team Show details
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Very professional Rockhampton service crew attended site. Safety meeting with all 4 crew members before they started work. Each crew member reviewed the work area and discussed plans with owners regarding removal of old hot water system and installation of a new 270ltr Solarhart heat pump hot water system. New System arrived onsite for… Read more · 1
installation. Very clean at tidy left after completion of work. Thank You will recommend Solarhart to others needing upgrade. Good Job Guys........Rockhampton Queensland
I needed a new hot water system because my 40 year old system was chewing electricity and was costing me a fortune in power bills. I was skeptical about Solar hot water at first, but after researching a bit, I enquired and haven't looked back. The whole process has been smooth, hassle free and worth the effort. Now I get the extra space in my laundry. Show details · 1
work well easy work with installation was quickly very happy Show details · 1
Dealing with Solarhart Wagga was a great experience from start to finish we were looking to have a battery installed at our home as we already had solar panels and from day one when scott travelled over to gives us a no obligation quote to the completion of the install the whole process was excellent I would certainly recommend them to anyone looking for solar panels /battery installation Show details · 1
We have used Solahart solar hot water services for over 20 years. The first being on our then home in Kalgoorlie WA and now on our home in Bookara WA. We have recently needed to replace the tank unit on our current home after 19 years of solid use. The solar array / panels remain in good condition and did not require replacement at this stage.… Read more · 1
Apart from the savings in power use, the longevity of the Solahart system is, in my view, good indeed. The assessment of the old system and the installation of the new tank was carried out by Solahart Geraldton our local supplier. They were quick, efficient and professional. We are certainly happy with the Solahart system, the service, and Solahart Geraldton.
Wanted sola and batery set up. Got it sorted in no time Show details · 1
I wanted to take a moment to share how impressed I was with the entire process of getting my solar system and battery installed. From the very beginning, the sales team was fantastic—they walked me through a variety of options and patiently answered every question I had. My roof presented a bit of a challenge due to its shape, but the Solahart… Read more · 1
team handled it with skill and creativity, making sure everything fit perfectly.
When installation day arrived, the crew was punctual and professional. Not only did they do a thorough job setting up the panels and battery, but also made sure to leave everything spotless. Their attention to detail and commitment to quality really stood out. They provided me with excellent post installation care with the app configuration, manuals and warranty information.
Based on my experience, I would absolutely recommend Solahart Cannington to anyone considering a solar or battery system. The process smooth and stress-free!
Practical advice at sales and quote/offer of installation - clear follow up advice, information and processing subsidies. Installation was efficient - booked quickly and a neat install - excellent email advice as the process progressed. Excellent telephone availability and response, they answer the phone and answer questions. System (heat pump… Read more · 1
and battery install) has been operating for a month - no issues. This is a good Aus company that back up their work and product. I had some anxious moments learning how it works - they answered the questions. With Solarhart's retailer advice and advice on the systems, we have dropped our gas reliance and only bought a small amount of electricity from the grid since turning it on.
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We are extremely happy with the service from an administrative perspective as well as the installation of our solar battery and inverter replacement. From the beginning of the process until after installation Solahart Rockingham have been fantastic. Definitely recommended! Show details · 1
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We are pleased with the installation.Was done in good time neat install.Work site was left clean and tidy no rubbish left onsite,Thanks Alex Karolina Damen. Show details · 1
This is our 2nd Solarhart system, the first one installed back in 2001 lasting 25 years. The new replacement system was a smaller, two collector, 300 litre unit. Removal of the old and installation of the new unit went smoothly, unit seems to function well so far, my two issues are having gone from a gas booster to electric booster system, I… Read more · 1
found that in the evening / early morning when you use hot water, if the temp drops below the preset temp, electric booster would cut in using 3-5 kwh from the batteries or grid, rather than wait for solar or for the grid free power period to heat up the water. I fixed this with a 20amp wifi equipped timer that cost less than $40 for the unit aftermarket but around $200 to get installed in the meter box, meaning electric booster cuts in only at certain hours during the day when solar has had a chance to do it’s work but can be overridden at anytime if you need extra hot water. I do consider that something like this should be a standard install with every system to maximise the solar heating / keep power booster costs down.
The other issue we had is since the install, if we have any plumbing work done around the house we have slow drainage of the pipes being worked on and air bursts for days to a week following, never had that with the old system apart from immediately afterwards turning the water back on.
Overall we are happy but some things could be done better.
Install was professionally executed installed on date that was agreed on Show details · 1
Had a Solar Edge battery added to my solar panel system (previously installed by Solahart) in Newcastle in Nov 2025. Multiple attempts to get follow-up by phone and email have not proved successful. The problems are around my system drawing some of my power from the grid despite having a battery at half charge and producing some solar at the time.… Read more · 1
Early phone calls were politely handled by a woman who must have been new to the company - because she took copious notes - but didn't seem to understand the terminology. I followed up the calls with emails but received no response. I also requested the installer to leave my hot water system connected to off-peak, but have since discovered that it was moved to the standard mains connection.
UPDATE - July 2026: After my above review (where I gave a 2 star rating), Solahart got back to me. The problem with using mains power instead of battery storage has been fixed remotely and they are sending someone to reconnect the HWS to the off-peak/controlled load power supply. They also provided a gift card to cover the extra power costs since installation. I've now edited my review to a four star rating.
I’m really happy with my solar system overall. The system itself is performing well and doing exactly what I hoped it would, with strong generation and reliable battery performance. The installation process was smooth and professional. The team clearly knew what they were doing, communicated well, and the workmanship looks neat and well thought… Read more
out.
What really stood out was the after-sales support from Neil from Solarhart far North Coast. Any questions or issues I had were taken seriously and followed up properly. It’s reassuring knowing that support doesn’t disappear once the install is finished.
Overall, a great experience from start to finish. I’d confidently recommend both the system and the installer to others looking to go solar.
Latest follow-ups
We replaced an old Solahart roof mounted system with a split system and the same time as we added new Solar Panels and a Tesla Battery. The… Read more · 1
difference was amazing. We went from having very little pressure in the shower, to having great pressure. The team used a hyab crane of the back of a truck to lift the old roof mounted system of, saving the metal roof from any damage. They cleaned up after themselves reasonable well, and explained what to do to keep the system working well.
Follow-up · Hot water system has been great, however, the Tesla battery has gone into Calibration, where all Solar produced during the day is being sent straight to the grid. Anything in the Battery is being still fed to the house during the day, but apparently will go BELOW the 20% save for emergency back up. Apparently this will go on for 24 - 48 hours. Wasn't told about this.
Follow-up · The cost of the Crane was included in the price. The whole installation, including the removal or the previous panels, inverter, and hot water system, took a day and a half. The hot water system was working the same day as installation, but the… Read more
Unsatisfactory installation – I live in a small town 2 hours from Brisbane. I am 83 years of age. I chose Solarhart to install a Solar Power system some months ago instead of using a local firm, thinking that a large firm like this would provide a better service. WRONG! The… Read more
wifi monitoring NEVER WORKED FROM DAY ONE. Before the "expert" installer took off he reckoned that we needed a "booster" as the wifi signal was weak. Untrue - there are two bars of signal at the SEALED inverter box. I contacted Solarhart re this issue and I was advised to fix the problem myself via the SEALED box! So if you live away from a city BE VERY CAREFUL WHEN CHOOSING A SOLAR SUPPLIER. Consider local firms first.
Follow-up · System has been functioning for many months as it should. Despite the lack of interest from Solarhart A better name should be Solarfart?
The process right from accepting the quote to finishing the job has been fantastic Show details · 1
Follow-up · Now that everything has settled down ther has been no on going cost and everything working fine, Installation process has been an easy process everyone was easy to work with and to talk to, now after sales service has been great , you ring up answers the phone very promptly could not be more helpful
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In-depth reviews
I am an aged pensioner with bad arthritis. My hot water system failed and I rang local electricians who quoted me minimum $3500 for a 200litre system without installation. Quite a few were not interested. As I had a Solarhart system I contacted them for a price on a new Solar System which I advised I could not afford. They were patient and… Read more · 1
established my position/needs. They recommend a straight electrical system which connected to my Solar Battery and system. Because of my arthritis they said and did turn up the very next day to install a temporary system and would come and install the electrics for the solar system a week or so later. To my amazement and relief they actual did exactly as they advised which is rare dealing with tradespeople these days. They came all the way from Lismore to Iluka (NSW) which again impressed me no end. The cost for a 320litre system fully installed was cheaper than others quote for 200ltre systems and came with a ten year warranty. Cannot recommend them highly enough - super happy and impressed - Solarhart Lismore.
We had 3 solar installations done in the past, and unfortunately the original installer went into liquidation. I have been trying to put extra solar panels, but 3 companies declined even to come with a quote. We had some dealing with Solar Hart in the past and we were quite happy with their prompt service. Again, I could not fault them how… Read more
responsive this Company is. The installation was done promptly, and the system is working well. Why 3 stars? As I mention in our previous 3 installations, we never had any issues with the roof. The electrician wanted to remove/ break 15 tiles. I asked why so many since we had the ducted aircon replaced through the roof and they replaced about 10 tiles. In previous installations, we never had even 1 tile broken. Why was necessary to break tiles when the inverter was so close to the panels, I still cannot understand? When the installation was completed, they cleaned everything apart of the silicon the Electrician left on the roof. My understanding is that Solar Hart are using their own custom-made panels. The panels are good quality, and they come with 30 years warranty. The only issue is that the rubber surrounding the panels is a bit too thick and the panels were positioned nearly in 0 degree tilt which makes them collect dust and water after rain. I think that this is a weakness of the system design. This is were the second star came off. So, our new system is working well, very well and apart of the small grievances with the installation I am quite happy and grateful that Solar Hart took on our task. Would I use Solar Hart for installation again? Probably I would and my recommendation is if you can, get a few quotes to compare prices but if you need a reliable Company who has been in business for many years, you can't go wrong with Solar Hart.
Hi Ilian, Thank you for taking the time to share such… Read more
⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Solahart I couldn’t be happier with my experience with Solahart. From the initial enquiry through to the installation, the entire process was handled professionally and efficiently. The team were extremely helpful, knowledgeable and took the time to explain everything clearly. They arrived when they said they… Read more · 1
would, completed the work to a very high standard, and made sure everything was working properly before they left. What really stood out to me was the customer service. Everyone I dealt with was friendly, professional and genuinely interested in making sure I was happy with the result. The quality of the system and installation has been excellent, and I’m very happy with the performance so far. I would have no hesitation whatsoever in recommending Solahart to anyone considering solar or a solar hot water system. Excellent product, excellent workmanship and, most importantly, excellent service. Five stars all the way! ⭐️⭐️⭐️⭐️⭐️
Recent reviews
I cannot speak for the product I purchased at this point as it’s only been 3-4 weeks since installation, but the service I received from Solahart was second to none. The people at Solahart were very easy to deal with, they listened to my concerns, eased my mind about the new technology and never once pressured me to purchase. When I finally did… Read more
purchase they were on the job within a few short days and did everything needed to ensure we were happy. A great company with great staff. Thank you all. I wish there were more than 5 stars, I would definitely give you all of them.
It's no Furphy Ray from solahart Geelong is brilliant, his organisational skills are above and beyond. Ray does not push you into anything he explains the facts and is able to answer all questions with accurate responses. A very confident manager with a great team that works for him who provide very high trade skills in their fields. It is a… Read more · 1
pleasure to deal with Solahart Geelong, welcome in my home anytime defiantly will get Solahart to omplete ongoing servicing for the equipment they installed.
Really happy with every step of the process. Darryn understood our needs & offered suitable options for our 5Kw Solar request. He kept us updated & always happy to pick up the phone for any questions. Can’t recommend enough! Show details · 1
Had a few issues with my payment going through but the lady was very helpful and we resolved it in the end also one of our pipes in the ceiling leaked no thought on them and it was quickly fixed a 10out of 10 for there tradesmen Show details · 1
Aaron at Solahart Fremantle has been very professional, friendly and helpful. Installation of home battery and EV charger was trouble free. The installation crew were friendly and professional. I was briefed on the plan for the install and placement of the EV charger. Any changes to the placement of conduits and wireless were done in consultation. Highly recommended installer. Thanks Aaron!!! Show details · 1
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