738 reviews
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Pros
Cons
Verdict
Overall sentiment for Solahart is largely positive, with many customers praising the quality of the solar and hot water products, the efficiency of the installation teams, and the helpfulness of local staff. The systems generally deliver noticeable savings on energy bills and perform reliably over time. However, a minority of reviews highlight frustrations regarding post-installation communication, administrative follow-ups, and scheduling delays.
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Last system we had lasted 22 years and worked well. Only had this new one a few weeks and so far so good. The people who we contacted to replace it were very good.
I couldn’t be happier with the experience with Solahart Shoalhaven, Alex and his entire team. From start to finish, their enthusiasm, professionalism and attention to detail have been outstanding. The quality of the installation and the final result have exceeded my expectations. They genuinely take pride in what they do. The whole team was… Read more
always quick to respond to questions, happy to explain things and more than willing to work with me to refine the design until it met my requirements perfectly. Their customer service, flexibility and commitment to delivering a quality outcome really stood out. I’m extremely happy with the result and would have absolutely no hesitation in recommending Alex and the team at Solahart Shoalhaven to anyone considering solar, battery storage or hot water. Thanks to everyone involved for such a fantastic job!
Outstanding Service and Professional Installation – Highly Recommended! I am extremely pleased with the installation of our new Solahart SunCell Plus Premium 29.58kW Solar PV System, featuring 58 Solahart 510W solar panels and a 29.9kW GoodWe three-phase inverter. This was a substantial installation, including the complete removal and recycling… Read more
of our existing solar system, and I couldn't be happier with the overall experience.
The entire process was handled professionally, from the initial planning through to the final installation. The team demonstrated excellent workmanship, attention to detail and a clear commitment to doing the job properly. The installation was well organised, and the new system looks fantastic.
I particularly appreciated the care taken in removing the old system and ensuring the new installation met all the necessary requirements, including Ergon's specifications.
Investing in a solar system of this size is a significant decision, and it is reassuring to deal with a company that takes pride in its work and delivers such a high standard of service.
An excellent experience from start to finish. I would have no hesitation in recommending Solahart to anyone considering a new solar installation or upgrading an existing system. Five stars!
Reviews with attachments
The whole team are great,,,, management through to the office staff,, and then there's the people that are out there doing it ,,, Daniel and Josh two exceptional workers went above and beyond to complete a very tidy professional job would recommend to everybody ,,,,might be a little bit more expensive than other people but you get what you pay for,,,, thanks solahart great experience!!! Show details · 1
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Living in Wagga Wagga means temperature extremes. The NSW free power for three hours during the day was the answer to top up our battery pack (24kw) in the cloudy months of winter. However we’ve been so happy with our system that we just added another 8kw battery to allow versatility during the upcoming summer nights. Show details · 1
Extremely happy with solar heart this is a second unit is the first one got damaged through hail wouldn't have anything else Show details · 1
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Friendly and efficient to deal with on telephone contacts, deliver service when arranged on time, quality workmanship and product. Exactly what you hope for when engaging trades. Show details
Very professional Rockhampton service crew attended site. Safety meeting with all 4 crew members before they started work. Each crew member reviewed the work area and discussed plans with owners regarding removal of old hot water system and installation of a new 270ltr Solarhart heat pump hot water system. New System arrived onsite for… Read more · 1
installation. Very clean at tidy left after completion of work. Thank You will recommend Solarhart to others needing upgrade. Good Job Guys........Rockhampton Queensland
I needed a new hot water system because my 40 year old system was chewing electricity and was costing me a fortune in power bills. I was skeptical about Solar hot water at first, but after researching a bit, I enquired and haven't looked back. The whole process has been smooth, hassle free and worth the effort. Now I get the extra space in my laundry. Show details · 1
work well easy work with installation was quickly very happy Show details · 1
Dealing with Solarhart Wagga was a great experience from start to finish we were looking to have a battery installed at our home as we already had solar panels and from day one when scott travelled over to gives us a no obligation quote to the completion of the install the whole process was excellent I would certainly recommend them to anyone looking for solar panels /battery installation Show details · 1
We have used Solahart solar hot water services for over 20 years. The first being on our then home in Kalgoorlie WA and now on our home in Bookara WA. We have recently needed to replace the tank unit on our current home after 19 years of solid use. The solar array / panels remain in good condition and did not require replacement at this stage.… Read more · 1
Apart from the savings in power use, the longevity of the Solahart system is, in my view, good indeed. The assessment of the old system and the installation of the new tank was carried out by Solahart Geraldton our local supplier. They were quick, efficient and professional. We are certainly happy with the Solahart system, the service, and Solahart Geraldton.
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Wanted sola and batery set up. Got it sorted in no time Show details · 1
I wanted to take a moment to share how impressed I was with the entire process of getting my solar system and battery installed. From the very beginning, the sales team was fantastic—they walked me through a variety of options and patiently answered every question I had. My roof presented a bit of a challenge due to its shape, but the Solahart… Read more · 1
team handled it with skill and creativity, making sure everything fit perfectly.
When installation day arrived, the crew was punctual and professional. Not only did they do a thorough job setting up the panels and battery, but also made sure to leave everything spotless. Their attention to detail and commitment to quality really stood out. They provided me with excellent post installation care with the app configuration, manuals and warranty information.
Based on my experience, I would absolutely recommend Solahart Cannington to anyone considering a solar or battery system. The process smooth and stress-free!
Practical advice at sales and quote/offer of installation - clear follow up advice, information and processing subsidies. Installation was efficient - booked quickly and a neat install - excellent email advice as the process progressed. Excellent telephone availability and response, they answer the phone and answer questions. System (heat pump… Read more · 1
and battery install) has been operating for a month - no issues. This is a good Aus company that back up their work and product. I had some anxious moments learning how it works - they answered the questions. With Solarhart's retailer advice and advice on the systems, we have dropped our gas reliance and only bought a small amount of electricity from the grid since turning it on.
We are extremely happy with the service from an administrative perspective as well as the installation of our solar battery and inverter replacement. From the beginning of the process until after installation Solahart Rockingham have been fantastic. Definitely recommended! Show details · 1
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We are pleased with the installation.Was done in good time neat install.Work site was left clean and tidy no rubbish left onsite,Thanks Alex Karolina Damen. Show details · 1
Very good but a bit noisy as I can hear from my bedroom. I think it’s the fan that causing the noise. All in all very happy so far thanks Show details · 1
Latest follow-ups
Fantastic staff and service. Advised clearly and simply on what my solar needs are and recommended accordingly. Installing staff turned up on time and was diligent in their work. Highly recommended. Show details · 1
Follow-up · The cost for my battery solution i believe was fair as there were some additional work which the cost was clearly explained. The installation took 2 days due to staffing issues. The installers were very diligent and professional in their work.
Solahart are such a professional Company that just do great work! Great tradesmen, honest and trustworthy staff. Show details · 2
Follow-up · Everything continues to work very well. I’m so pleased with the work done for me by Solahart Eastern Ranges.
Five star operation great bunch of guys and girls Iam very happy Show details · 1
Follow-up · Still very impressed with the system that solarhart provided i hardly use any battery Bills what bills laughing all the way to the bank
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Positive reviews
Solarhart were engaged by our builders to replace our damaged hot water storage tank for our on roof hot water system. The crew were knowledgeable, friendly and efficient and the office staff were professional and communicative and provided us with the dates we were required to be home and even a tracking app for when the installers were on their way. Great service, excellent product. We would highly recommend Solarhart Show reply
Excellent service as usual - have had panels upgraded and then a battery installed. Smooth and efficient from beginning to end and great custoner service, including the admin. Thanks! Show reply
I have had a Solahart system for years.I have recently upgraded my system to 10Kw PV Battery energy bank system, and added 7 more panels to my existing 28 panels. This is a very efficient system for my needs. My Solaredge Inverter was upgraded to an Energy Hub 10 kw Inverter, at the same time.This was a Free upgrade, using the Solaredge trade up… Read more · 1
programme, with new Warranty.
Solahart is the best company, having been in business for years.They have longevity and the most experience in their field.They know everything about creating energy from the heart of the sun.Definately go SOLAHART. The team know what they are doing, and get the job done. That is just what they do.
I would most highly recommend Solahart, over any other company for the installation of a Solar system.
Negative reviews
Installation was quick but was installed using all existing fittings wiring etc No discount was given for a Plug and Play install Would have been nice if the leaking roof penetrations were repaired or highlighted Now need to pay to have it removed / Reinstalled after replacing two sheets of roofing Iron that were highlighted at the time of… Read more
install for replacement but Installers didnt want to facilitate this as it would have meant some plumbing and electrical work
Disapointed with the very poor level of communication throughout whole process from quoting to completion. Unhappy that the final invoice was incorrect and was sent before full 0 installation had been completed.
Hi Lynley, Thank you for taking the time to share your… Read more
Plumber was rude and had an aggressive unfriendly demeanour. System supplied was not the correct one for our situation. But they got there 10k so they are happy.
Hi Steve, Thank you for taking the time to share your… Read more
Recent reviews
Solarhart (Namoi Sustainable Energy at Tamworth NSW), have been involved in 3 distinct stages of our Solar and Home Battery journey. At every stage we have found them to be helpful, diligent, and honest in their dealings with us. They have always sought to understand our energy use and the pattern of use, based on electricity metering data, and… Read more · 1
have always sought to provide a system that met our needs (rather than sell an oversized system to take our money, as door-knockers seem to do).
We had a small PV system and single-phase inverter at first. Later, after building work created further roof space, we enlarged the PV system with 2 more arrays and added a home battery and a Home Energy Management System. We also built-in a granny-flat under our house which led to upgrading our power supply rom single-phase to 3-phase.
With the extra usage from our tenant in the granny flat (it is not seperately metered), we have recently expanded our Home Battery (now a bit more than double the previous capacity) and reconfigured the Energy Management System to include a new Car Charger installed recently.
Every step of the way, Solarhart/Namoi Sustainable Energy has provided detailed quotes, thoughtful analysis of our needs, good workmanship on installations in every phase, and friendly support after systems were up and running. Home Energy management hardware was very finicking at first, and the support and problem-solving has been excellent. Thye really worked with the equipment provider and added hardware at our premises to ensure the system worked reliably. Likewise, getting this HEMS equipment reconfigured for the new car charger, it has been spot-on from the first instance.
Very smooth transaction! From the very beginning, fantastic communications, the solution was explained in advance and the install teams were detailed, accurate and all seems to work first go with no complications. Show reply
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Hi Mark, Thank you for taking the time to share your… Read more