Solar Battery Group

Solar Battery Group

 Verifiedsolarbatterygroup.com.au
Solar Battery Group
4.5

933 reviews

PositivevsNegative
93% · 86659 · 6%
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Return Claim MadeYes · No
Warranty Claim MadeYes · No
Purchase Price$8,235.02
Value for Money
4.4
Product Quality
4.6
Shipping
4.7
Customer Service
4.5
Timeliness
4.6
Job Satisfaction
4.7
Rates and Fees
4.3
Installation
4.7
High-performing products
Prompt, tidy technicians
Efficient technicians

Reviews

933 reviews
933 reviews
Terry B
Terry BGippsland, VIC
  Fair Incentive Verified

Battery install

Organization of getting a Battery all went smoothly. All went reasonably well first install arrival time came and went then received revised arrival which was met two guys completed install in rain without too much fuss or bother, then gave a comprehensive brief on system. Show details
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batmann
batmannSydney, NSW4 posts
 
noelene
noelene2 posts
  Verified

quiet installment

the guys were quick and quiet and nothing was a problem Show details
Danny
DannyAdelaide10 posts
  Verified

Deal with confidance with Solar Battery Group

I've purchased a modular battery to my solar system from Solar Battery Group almost three years ago and added another module to the system on two occasions now to increase it's capacity. The sales staff were good to deal with, they are prompt to assist if you have any quires, and an all occasions the system was fitted on time as prearranged. The system works well for me and I would be happy to recommend this company if you are looking for a solar / battery system for your home. Show details
Value for Money
Rates and Fees
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SJG
SJGGreater Melbourne (Inner), VIC2 posts
 
Value for Money
Product Quality
Shipping
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
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Emma
Emma
  Fair Incentive Verified

Easy and quick

Initial phone call was quick and the information was easy to process. Install time from booking to completing was extremely efficient.
Donald R Clarke
Donald R ClarkeSouthwest, VIC2 posts
  Verified

easy install and process

SBG walked me through the process step by step, making sure i understood every thing at the time. No pressure applied and easy to talk to. Installers were nice people and very knowledgeable on the system they were installing. Show details
Value for Money
Timeliness
Rates and Fees
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Kristine
Kristine
 

Happy customer

The installers were on time efficient and explained all what was required

They cleaned the site and provided good information about most effective way to maximise the solar and battery

Thank you

Brian Show details

Rates and Fees
Chris W.
Chris W.Sydney, NSW
  Verified

No fuss installation

Quick and easy process with friendly customer service. We are very happy with the product. Show details
Value for Money
Product Quality
Rates and Fees
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Ram
RamMetropolitan Adelaide, SA3 posts
  Fair Incentive Verified

The 2nd Battery

Oscar was professional and took time to explain to me what to expect with the additional battery. He was very knowledgeable and worked efficiently. The 2nd battery was up and synching with the primary unit in an hour. Looking forward to the additional unit's capability and cost reduction factor. Show details
Maureen
MaureenVictoria2 posts
  Fair Incentive Verified

Heat pump installation

I am away at the moment but I gave permission for installers to still install my system. They were in contact with me while here at the time. I am very happy with my heat pump Show details
Product Quality
Rates and Fees
James
James
  Fair Incentive Verified

Easy process

Colin was very helpful and took time explainkng the process and savings potential. Install was quick, currently waiting for inspector to come to turn it all on.
RUSSELL PRIEST
RUSSELL PRIEST2 posts
  Verified

Optional extra is necessary

During the installation I was informed of an option that was not mentioned during the purchase of the battery. This option was at an extra cost and was necessary if you wanted your house to be powered when the grid power was down. Show details
Product Quality
Timeliness
Trustworthiness
Wendy Kervin
Wendy KervinIllawarra, NSW
  Fair Incentive Verified

Solar battery installation

The men arrived nice nd early. Came and saw me and got to work. Very polite and easy to talk to. Got the job done explained how it worked. They cleaned up all their mess. Show details
LER
LERPerth, WA
  Fair Incentive Verified

Great service, very happy customer

I am very happy with my experience with Solar Battery Group. From my initial telephone enquiry, to installation, and finance. The staff were very knowledgeable in answering my questions and made the whole process easy. I would use their services again and can highly recommend. Show details

Questions & Answers

QLDZDR
QLDZDR

The Solar Battery Group TV advertisment implies that Solar Battery will avoid the problem of power blackouts. We have been considering a battery add-on to our existing 3 phase solar panels, but the advantages of having backup power automatically come on during a Queensland blackout was not a feature of batteries according to electricians. We would need to have a backup generator if we wanted guaranteed continuous power during a blackout.
So is the TV ad misleading?

Bruce
Bruce  

As long as you have power in the battery you should have power to the hose in a blackout.
When the battery runs out then there is no power.

QLDZDR
QLDZDR  

Thanks for your answer, Solar Battery Group haven't replied to my emailed enquiry, so I was hoping they monitored this website

QLDZDR
QLDZDR  
J9
J9

When will I get my deposit back? I called with an enquiry about getting solar for a new home that I'm awaiting settlement on, ie really just wanted price and info on availability. Jake the Salesman told me I needed to pay a deposit to put a system on hold as they were selling fast but I've since found that I will need to get my meterbox upgraded so have decided it's out of my price range to go ahead with getting solar. I've signed nothing, filled out none of the paperwork you sent me AND called both Jake (no response, didn't answer and ignored message) and your reception (was told you'd be in touch soon) but STILL no refund! Very angry EX customer here, seems like a con to me! You're quick to take $$$ but doesn't seem so easy for you to refund the money! When will someone be in touch with me about this or who do I contact to make an official complaint?

libbyv64
libbyv64  

If you paid via credit card ask them to get your payment back.

Stop_shonky_sellers
Stop_shonky_sellers  
Urvi D.
Urvi D.

We 10kW solar system installed in July this year. We got a letter in the mailbox stating the battery price is just under $4k. Is this correct? How much the battery can hold?

Solar Battery Group
Solar Battery Group   DM   
QLDZDR
QLDZDR  

10kW solar, but they only spec less than 3kW of battery??? seems like they are under specifying like the beginning of solar systems when they told us that a 1.5kW to 2.5kW was enough to reduce electricity bill to nothing

Urvi D.
Urvi D.  

We called and left a mesage to call us back with our number but never received a call back.

See all Solar Battery Group questions

Details

About Solar Battery Group

Solar Battery Group is a solar power company that has over 30 years of industry experience, and specialises in battery storage and solar power systems. The company also sells and installs inverters, micro inverters, and Tesla Powerwalls.

They offer a range of solar battery sizes from leading brands - such as Energizer and Hive - to suit your specific household needs. The process of getting a solar battery involves Solar Battery Group analysing your electricity bills and getting to know your household needs so that they can tailor a solution for you.

Solar Battery Group is a Clean Energy Council approved solar retailer.

Points of praise:

  • Most reviewers found that the panels and battery they had installed through Solar Battery Group worked as expected, and have so far helped them reduce their electricity bills.
  • They also found that technicians were prompt, clean, and helpful in answering any questions that reviewers had.
  • Overall, reviewers appreciated that the whole process of using Solar Battery Group was fuss-free, saying that it was a quick, painless process from their initial enquiry all the way through to installation.
CategoryOnline Shops, Solar Panel Installers and Solar Retailers
Offers Free Standard Shipping No
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council MemberNo
Clean Energy Council Recognition Approved Retailer
Solar Connection TypeGrid-Connected and Hybrid
Visit official website

Contact info for Solar Battery Group

  • ABN: 86610972686

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