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Solar Bright

Solar Bright

4.3 from 151 reviews

Reviews

Review distribution

5 star
117
4 star
7
3 star
1
2 star
6
1 star
20

Awesome installation service!

published

All dealings with this company were friendly and helpful. The installers were very thoughtful and professional. Extremely happy with the service and product. Would definitely recommend to anyone after Solar Panels.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Hyandi
System Size6.2 KW
Purchase Price $5,000.00
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Tanya

TanyaSydney, NSW

Great products! Great service!

published

After making my first enquiry online we received a response within a day and had someone out to out house 2 days later. Phil was super informative on all the products available & understood exactly what I wanted. James came out to install our solar sky light first thing the next morning. He was lovely to deal with, explained everything he was doing and how it worked and the kids loved watching him light up our kitchen. I can't recommend this company enough! I think this photo speaks for itself.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Purchase Price $1,100.00
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Sam

SamSydney, NSW

  • Verified customer

Quality products & excellent service

published

We are very confident to say, we have chosen a best company to install our solar system. A professional people, top quality service, friendly. The staff were competent and supportive to our needs, above all proving a right advise. Everything was explained and done in the requested time farm.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Hyundai
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Poor customer service

published

Save yourself time, money and headache, go for another company. The after sales service and communications were appalling, as it took many countless phone calls and emails in order to get some sort of responses. After reporting mould in one of the room where the solar panels were directly installed, they sent a technician (who is NOT a roofer) to take a look, they blamed on the ventilation of the room and denied any damaged tiles due to the solar panels installation. We got 2 different roofers to come, both confirmed that there were damaged tiles around the solar panels, which caused the mould. Despite the photos evidence of the damaged tiles we provided, the company refused to acknowledge our claim. We don’t recommend them.

1 comment
Solar Bright
SolarBright TeamSolar Bright

Michael

MichaelMid North Coast, NSW

  • 2 reviews
  • 1 like

Great service, good advice and quality product

published

My service expectations are really high and SolarBright exceeded them. I was talked out of buying equipment I didn't need and that level of honesty is incredible in this era of capitalism. Jordy was prompt and friendly...and very patient as I went on a learning journey. The office staff pushed my install early to cater for my travel plans and followed up all of my service emails very quickly. I am now producing more power than I did in my previous house that had a system 2 times the price. To top this off, Jordy showed up at my house today to see how everything looked and ask me if I was ok...who does that anymore. This feels like a company who will stand by me when I need help.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased LG
System Size6.6 KW
Purchase Price $7,000.00
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Glen

GlenMid North Coast, NSW

Good Service

published

The Solar Bright Port Macquarie service was good and pleased we were a customer of Jordy who looked after us throughout the whole process, We have had the Solar panels on our roof for 6 months and there has not been a issue with the product, We are happy with Solar Bright and their employees. I was recommended to them by a previous customer who was pleased as well.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased LG
System Size6 KW
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Kyles

KylesSydney Surrounds, NSW

Solar Bright are very easy to deal with and Professional

published

We had a few issues with our Meter being old and needing to be upgraded. Had a bit of a run around trying to get everything organised, but the Team from Solar Bright were always very helpful and supportive throughout.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Wally

WallySydney, NSW

I am glad that I have found solar bright

published

The installation was so easy they showed up on time staff introduce them self and commenced work.they cleaned Up after all the work has been done I highly recommend this company

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased lg neon2 345kw by 19 panels 6kw fronuis inverter
System Size6.6 KW
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George

GeorgeSydney, NSW

Amazing customer service!!!

published

Very professional and amazing quality products, the owner helped me a lot and answered all my questions straight away and the process was very easy.
Definitely would recommend to all.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Loongi
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Vinod

VinodSydney, NSW

  • Verified customer

Great Experience!

published

Very easy to deal with. Prompt response with quotation, answering queries and organising the installation.
Nicholas knows what he is talking about. The actual installation went smoothly. The installers were very friendly and efficient.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Longi
System Size5 KW
Purchase Price $4.00
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Tracey

TraceyMid North Coast, NSW

Too easy!!

published

This company make my decision and my system easy to choose and have installed. The staff were competent and supportive to my families needs. Everything was explained and done in the requested time frame.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Fantastic service

published

Purchased a solar system with a company that went out of business. After finding out that it was a dodgy installation solarbright was able to come out very promptly without any fuss and rectify the issue.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo

Very happy with everything

published

Fantastic to deal with, Jordy (sales) was always available and installation was communicated at every step. The whole process was easy and seamless. Have been very happy with Solar Bright and would recommend them.

Value for Money
Product Quality
Customer Service
Warranty Claim MadeNo
See all answers

Lilian K.

Lilian K.Sydney, NSW

  • 3 reviews
  • 1 like

Perfect company

published

Such a great company from the sales department (Javier borello ) upto the installation process team. I would highly recommend everyone who wants to install solar panels to go with solarbright company. Thank u solarbright.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Lg
System Size5.5 KW
See all answers
1 comment
Solar Bright
SolarBright TeamSolar Bright
Maurice

MauriceSydney, NSW

Excellent service

published

The Solar Bright team is a good combination, from the sales representative, to the technical team.
Nicholas the company's IT is very knowledgeable with the installation of the WIFI system, he was very helpful sending us the right information that made the setup very easy, thanks again.
Regards Maurice

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.3 KW
See all answers
1 comment
Solar Bright
SolarBright TeamSolar Bright
Brett Harradine

Brett HarradineMid North Coast, NSW

Highly Recommend

published

I would highly recommend Jordy and the team at SolarBright for all your solar needs. With being local to us and having great reviews online we felt very comfortable with choosing this company to install our panels. they have been amazing to deal with from the very start of the process all the way to months after helping us with dealing with the energy companies to make sure we where happy with our plan and where getting the best deal. We really appreciated the help, thanks Brett H.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Purchase Price $4,399.00
See all answers

Halina D

Halina DMid North Coast, NSW

  • 3 reviews

terrific system,

published

the process of quoting included a professional and helpful information as to various scenarios and systems. Three scenarios were presented and it was easy for us to make an informative decision what system we require for our use. Installation was a breeze , professional and on time.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased LG 330NEON2 (330W Panel)
Purchase Price $8,200.00
See all answers

Renju

Renju

  • 2 reviews
  • 3 likes
  • Verified customer

Just perfect

published

The whole process was simple and faster .Javier came to our house and showed us the design and explained the process .
Once I said yes to them ,within a week installation process done. Very impressed.
My concern was there are so many cheap installers but I first checked with lg company to get the their authorised dealer and SolarBright is one of them.Thats enough for me to trust this company .

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Lg 345 neon 2
System Size6.555 KW
Purchase Price $8,000.00
See all answers

Stress free

published

I was very pleased with the very friendly service of SolarBright. Was able to answer all my questions and installed within a day with my wifi setup. Will definitely recommend.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased LG
System Size6.5 KW
See all answers

Jill K

Jill KMid North Coast, NSW

  • 2 reviews

Solar Power installation

published

We received a few quotes from different companies. Solar Bright were not the cheapest, but were competitive. We were very happy with the personal service offered by a local company that actually has an office in our town. Jordy was very helpful, explained the process, the expectations of power generation and billing and the local office kept us informed of timelines for installation. So far so good. Just the billing to attend to with Origin Energy and we are done!

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased CSUN 300W High performance panels, 5KW Solax inverter.
System Size6.6 KW
Purchase Price $3,950.00
See all answers

Page 1 of 8

Questions & Answers

Allan

Allanasked

You guys installed a 6.5KW system at my house 6 months ago . I am concerned about how hot the Solax inverter becomes especially on hot days. It becomes too hot to touch for more than about 10 seconds. Its on the inside wall in my garage so its always shaded. Is this normal? Allan from Prestons.

1 answer
Solar Bright
SolarBright TeamSolar Bright

Hi Allan,
Thanks for the email
Can you kindly send your details & info to support@solarbright.com.au - our office will contact you to arrange an inspection.

Regards
SolarBright Team


billy

billyasked

What happens when a bush fire is close by and embers in my roof fueled by solarfan? maybe like a blowlamp?

3 answers
Solar Bright
SolarBright TeamSolar Bright

Hi Billy,
Correct products must be selected for bushfire prone areas. We do have product that can be used in bal29 areas .
Thank you
Solarbright team

billy
billy

Hi,would be so nice if you would supply me with details for,,,bal29 areas and products you have

Solar Bright
SolarBright TeamSolar Bright

Hi Billy,
In regards to different fir risk levels see : https://www.rfs.nsw.gov.au/plan-and-prepare/building-in-a-bush-fire-area/building-after-bush-fire/your-level-of-risk

The product for for Bal-29 is made of metal including the fleshing plus it has mesh guard for preventing debris from entering

Thank you
SolsrBright team


ken c

ken casked

we have 8 panels with 1.5kw solar .can we add more panels and have battery back up how much would it cost?
ken from cranebrook

2 answers
Solar Bright
SolarBright TeamSolar Bright

Hi Ken,

There are many solutions for your situation however we would much rather give a price on what you need and not what sounds nice, we would appreciate if you could leave your contact details or give us a ring in the office and we are more than happy to assist you :)

Warmest regards,

dougi
dougi

Each company will quote differently depending on the brand / type of panels they have to offer which could range from entry level panels (which many people get without any issues) to a higher end product.

It's not a case of "one size fits all" which is why you need an on site quote so the Rep can look at your roof, orientation and discuss what it is you want to achieve.


Get an answer from our members and Solar Bright representatives

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