Solar Chief

A solar company you can trust – Always a pleasure dealing with Neal from Solar Chief. I have used Solar Chief to install Solar panel & battery systems on my family and friends home and would highly recommend them to you.

Once you pay you cannot get anyone to call you back. Terrible service. Would not recommend them. They overcharged me and I can’t do anything about it except contact my bank. Installation not finished either. I have called 4 times and still cannot… Read more

get an answer. I called and spoke to [Name Removed], [Name Removed], [Name Removed] and [Name Removed] and again no one calls back. I should have gone ahead with Solar Power Nation. Big mistake

Sales process handled by Martin Stone - no problems and was very professional. Took a while to get the install done doubtless because of the rush nationwide to get batteries installed but two installers finally arrived and they did an excellent, neat job. Two weeks now and no electricity imported from the grid - how good is that!

Had a great experience with Solar Chief. Installed 5.7KW solar panels and 28KWbattery. Neal 0489901977 was very helpful from beginning to end and made the whole process very easy. I am happy with the installed system. I would recommend Solar Chief.

I had a fantastic experience with Martin for our FoxESS battery installation. From day one, he was so helpful - he gave me the best deal possible and explained everything with full transparency, no hidden costs.

Terrible after-sales support for a premium system. Avoid. ​ I was referred to Solar Chief by a close friend who had a good experience, and I will admit that the initial sales process went well. They were very keen to win my business when my system was installed in September 2025. However, their post-installation customer care has been… Read more

non-existent.

​I have a large single-phase solar and battery setup. Now that we are trying to use the system's automation and manual features, there is a major conflict in the setup. If the battery tries to fast-charge from the grid while normal household appliances (like the dishwasher or dryer) are running, it overloads our main switchboard and completely trips the power getting us off the grid.

​I raised this issue with Solar Chief back in February 2026. It has been open for four months now, and despite numerous follow-ups, they have been completely unresponsive. They have not even sent a qualified electrician to physically inspect my property or attempt a proper hardware fix. Instead, a quick software "fix" they attempted remotely has created a permanent energy leak, forcing my system to constantly drain power from the grid even when my battery is completely full. This is actively costing me money and voiding my electricity plan's daily discounts, so I have asked them to disable it.

​It is incredibly frustrating to spend top dollar on a premium system only to be completely abandoned the moment something goes wrong. Buying solar is a long-term investment, and you need a company that actually stands by their work. Solar Chief does not

As a warning I would not use Solar Chief as a contactor to install a Solar System. I had to wait 3 months to have my system installed which was the time limit in the contact to cancel. I had held 10% retention to ensure the system was operated… Read more

correctly. I did not think the 10-year workmanship warranty would need a retention to get action on poor & none compliance issues. I have sent numerous emails with no action. Made phone calls with promises but not action. I have logged a compliant with The New Energy Tech Consumer Code who also have not been able to get Solar Chief to respond. With that none response I have now logged a complaint with the Building Commission NSW.

I should have trusted my instincts when the sales agent kept bugging me to sign a sales contract. I eventually signed one in early December 2025, and paid the $1,000 deposit. I thought it was strange that a technician wasn't sent to my house (being built) to review the work. At the time the sales agent committed that the installation would occur… Read more

by mid February, which was a hard deadline as I needed the solar panels installed for the Occupancy Certfiicate (OC) of my home development.

After no contact in three months, I called them in early to mid February 2026 asking when installation would occur. I got put onto the installation scheduler who said he would send a technician to review the job but "when one was available in the area". I had asked that my builder be on site, but I couldn’t get a commitment for a time and date until one night a got a message at 5pm that they would be on site the next day at 11a, (they turned up at 10am).

There was some communication breakdown as to the requirements of the solar and battery installation, but I basically outlined that I didn't want a conduit running up the front of my new house, and it would need to be at the back or side. They called back in the second week of March 2026 saying they couldn't do the job, and to take my deposit back. This is days before I was told installation would occur, and approximately two weeks prior to my OC being signed off - which couldn't occur without the solar installed.

The initial sales agent revealed to me that my job "will take a couple of days", and in that time "they could install two to three batteries per day". I then realised that the battery rebate was reducing by the end of April and these dodgy installers were randomly cancelling jobs to focus on those which deliver them the most profit. It had nothing to do with my job being too difficult, as was claimed at one point.

These guys don't install their own work, and are just a retail front. They don't respect their own contract that they pushed to have me sign, and are happy to burn customers to make a quick buck on government rebates. I am in a pickle as I can't get my OC and we plan on moving into the house in the next two weeks.

Great experience with Solar Chief. We signed our contract on a Friday, and exactly a week later our new solar panels, battery and inverter were installed and working. Thanks to Neal for answering all our questions and keeping things moving. Great price, highly recommended!

Neal has recommended me the best panels and battery for my house. It’s a 14.25KW system with 40KW battery and is running great. Only small complaint is the time it took to install the system as my roof is very steep so it took longer than expected. But regardless they found me a very experienced team to handle the job.

Dealing with Martin from Solar Chief was a fantastic experience. His transparency and services provided were exceptional and very knowledgeable. He was able to provide the best price on the market for a huge system. The installation went smoothly. Highly recommend.

Great service. Installation went really well. Even tidied up after themselves, couldn’t have asked for more. Did a great job. Martin their sales guy was also very helpful, communication excellent and advice also great. Thanks again!

Really happy with my experience with Martin from Solar Chief. From the beginning, Martin was friendly, professional, and easy to deal with. He took the time to explain the solar system and answered all my questions without any pressure. The installation was completed smoothly and professionally, and the team did a great job. Martin kept me… Read more

informed throughout the process and made everything straightforward.

It’s great to deal with someone who genuinely cares about doing a good job. I’m very happy with the end result and would highly recommend Martin and Solar Chief to anyone considering solar.

Great experience with Solar Chief. Sam was very helpful throughout the entire process, from the initial consultation through to the installation. He was responsive, professional, and took the time to answer my questions and explain everything clearly. The whole process went smoothly, and I'm very happy with the service. Thanks, Sam and the Solar Chief team!

Martin and his team has done a tremendous job. Very professional and extremely knowledgeable and friendly. Thank you very much for helping me out to get a 42k battery pack for a very reasonable price.

Good service Neal kept me well informed And the installer done a great job. I had a difficult job with standing seam colorblind finish so I didn't want to see electrical in front of the walls, the installer ran Wires inside of the roof so not visible. I would recommend solar chief for my batter install

We recently had solar panels installed at our home by Solar Chief, and we couldn’t be happier with the experience. We heard about Solar Chief through a friend and contacted them for a quote. Mr Martin provided us with a very competitive quote and was extremely helpful and supportive throughout the whole process. He was always available to answer… Read more

our calls and questions, which made everything so easy and stress-free.

The installation was completed very quickly, and we were very impressed with the overall service and professionalism of the team.

We highly recommend Solar Chief to anyone looking for a reliable solar company. A big thank you to Mr Martin and the Solar Chief team for the excellent service!

I recently had my solar and battery system installed by Solar Chief, and I’m very happy with the entire experience. Neal was fantastic to deal with from the beginning. He was very knowledgeable, patient, and took the time to answer all of my questions. He addressed all of my concerns clearly, which gave me confidence that I was making the right… Read more

decision.

The installation team was equally impressive. They were professional, friendly, and very accommodating with my requests during the installation. Their workmanship was excellent, they left everything neat and tidy, and the system was installed to a very high standard.

Overall, it was a smooth and stress-free experience from start to finish. A job well done by Neal and the entire Solar Chief team. I would highly recommend Solar Chief to anyone looking for a quality solar and battery installation.

Great communication from the team answering all my questions and arranging an earlier installation date than prviously expected. The install team were polite, friendly and above all did a professional install.

⭐⭐⭐⭐⭐ I highly recommend Nick from SolarChief. From the very first call, he was professional, honest, and easy to deal with. He took the time to explain the system, answered all of my questions, and kept me updated throughout the process. There was never any pressure—just genuine advice and excellent customer service. It made choosing the right… Read more

solar solution a lot easier.

If you're looking to install solar or a battery, make sure you ask for Nick.

Nick - 0480 079 417

If you're choosing a consultant at SolarChief, choose Nick. You won't be disappointed.

I had a fantastic experience with Nick from SolarChief. He was extremely professional, knowledgeable, and patient throughout the entire process. He explained everything clearly, answered all my questions, and made sure I understood the best option for my home without any pressure. His communication and customer service were outstanding from start… Read more

to finish.

If you're considering solar or battery storage, I highly recommend asking for Nick. You'll be in great hands.

Nick - [Contact Details Removed]

If you're choosing a consultant at SolarChief, choose Nick. Highly recommended!

Solar Chief removed the old panels from our roof and installed 18 new panels. They provided an excellent quote and were able to carry out the job soon after we placed the order with them. The two technical people who carried out the work were extremely professional and exacting. We are delighted with the service provided by Neal and I highly recommend this company. It is certainly worth contacting Neal on 0489901977 for a quote.

Martin was very patient with me while I decide which battery to install and when. When I made the decision to proceed, the transaction happened very quickly including the installation. Battery is up and running in 2 days after I confirmed. The installers were also fantastic. The made sure they have the right information to be able to install… Read more

the battery correctly that fits us and after the installation, walk us through the registration and the app. They are great!