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Solar Galaxy

Solar Galaxy

4.5 from 53 reviews

Reviews

4.5

53 reviews
5
(40)
4
(8)
3
(2)
2
(0)
1
(3)
  • Value for Money
    4.6 (46)
  • Product Quality
    4.5 (45)
  • Return Claim MadeYes (1) · No (38)
  • Customer Service
    4.6 (47)
  • Warranty Claim MadeYes (3) · No (34)
  • Purchase PriceA$2,496.15 (13)
  • Installation
    4.6 (40)
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Ajaydeep S.

Ajaydeep S.Sydney, NSW

Fast instalation and good price

published

Affordable quote and good service. Excellent professional team. The flow of service from the initial contact through to final installation, the help, advice, support, installation right through to initiation has been exemplary.

Excellent service!

published

Ricky provided an outstanding service! Very punctual, super quick and good follow-up. happy with the solar panel installation. It has been functioning well so far. Solary Galaxy is one of the cheapest providers as well, based on my analysis - 5 stars!

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
See all answers

Good Service

published

Affordable quote and good service. However it took bit extra time to get installed but overall happy with the product so far. Let see how it goes in long run.

Customer Service
Value for Money
Product Quality
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Good and fast Service, Great communication

published

Good Price and options. The process was quick and solar was installed within a week.

They call you for follows before and after the installation. Good service and very realiable. We recommend their service.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
See all answers
Sam Sok

Sam Sok

  • 2 reviews

Excellence service but...

published

Ricky was fast in communication and the installation as well. However I’m not happy with the extra charge $400 for running a conduit outside and into the garage. I wished they would’ve shown me how to connect to wifi.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
Purchase PriceA$2,850.00
See all answers
jim

jimSydney, NSW

excellent service and workmenship

published

great job from mark brown, so proud of the team
and when we compare prices galaxy are the best in business, they helped me as looking our bill and telling us what system we need to save in power bill , that's why im so happy with mark brown who helped us throw this

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased galaxy
System Size30 KW
Purchase PriceA$3,050.00
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Mark is very easy to talk to. It only took 1 week to get my solar installed.

published

The reponse time was very fast and the installers explained properly what they were going to do. They managed to install 20 panels in a limited space. Very good job.

Customer Service
Value for Money
Product Quality
Installation
See all answers

The reviewer stated that an incentive was offered for this review

Edwina

EdwinaSydney, NSW

Happy with my savings!!!

published

Mark is easy to contact and quick to response, His customer service is excellent, he is helpful, i just had my quarterly and im pretty happy with that, i will recommend this to anyone looking for solar

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Trina
System Size6.6 KW
See all answers

Installation within Days - Surprised how excellent solar galaxy was!!!

published

Solar Galaxy provided me a quote that seamed to good to be true BUT:.
With only a $50 deposit paid I had a 6.6kw system installed, connected and running within 7 days.
Very professional, fast and efficient team of 5 guys installed the whole system in under 5 hrs for $2900 all up. Couldn't be happier.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased astronergy mono perc half cut panels with Solis inverter
System Size6.6 KW
Purchase PriceA$2,900.00
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Venkat

VenkatSydney, NSW

Great Job and Prompt Service

published

The solar panels and inverter installation was very smooth. Ricky and Charlie were very helpful and it was a pleasure to deal with them. The pricing was very competitive. Highly recommend Solar Galaxy.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Great service and excellent value for money

published

Very happy with Solar Galaxy, very professional from the first phone call to the installation
Excellent value for money and the workmen did a great job, finished it all in just a few short hours and left everything nice and clean
I would recommend Solar Galaxy to anyone!

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Job done by Solar Galaxy people is fantastic at very good price.

published

It was great experience to deal with Solar Galaxy. The whole team Mr. Ricky, Mr.Charlie and Mr. Manish made it very easy to understand the whole process and they even guided me toward next step. I would definitely recommend to my friends.

Customer Service
Value for Money
Product Quality
Installation
See all answers
Dajani Sunny

Dajani SunnySydney Surrounds, NSW

Very fast installation, good customer service.

published

Very fast installation which happened in 2 days time. Also the customer services ver good. I had good good service from the company and easily accessible .I agreed for the installation on Friday and they did the installation on Monday, which was really surprising.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeNo
Purchase PriceA$2,800.00
See all answers

The reviewer stated that an incentive was offered for this review

Hardeep K.

Hardeep K.Sydney Surrounds, NSW

Would Recommend!

published

Ricky was very helpful throughout the entire process. In particular, me and my husband were impressed by how professionally and quickly the process was completed. We would definitely recommend this company for anyone looking to switch to solar.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Sam

Sam

  • 2 reviews

poor after sales service

published

Rickyt will call you day and night until you sign the paper and once you sign the paper, you will not hear form him or anybody from that company.
its been 2 mothns and my solar is still not connected to grid

Customer Service
Value for Money
Product Quality
Installation
See all answers
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Atin

AtinSydney, NSW

  • 4 reviews

Excellent service and very competitive pricing

published

I am very happy with the service starting from Sales to Installation. Very professional team. I requested for a newly launched invertor in the market and they went extra mile to source it within short span of time-frame.
Installer finished their job in 5 hrs and i was very impressed with the workmanship including sealing all the drill holes and even cleaning after they finished.

Highly recommended.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
See all answers

Great customer service and experience

published

Similar to other stories didn't have a clue on solar panels but post installation I'm really pleased with the way they (Ricky and Munish) have managed the process from start to end. Helpful and very responsive at all times. Good price and great customer service, highly recommend the team.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Solar Galaxy
Harry S.Solar Galaxy

Thank you Satya for your kind words.
Customer satisfaction is our motto and we try our best to keep our customers happy and informed.

Ricky Singh and Solar Installations

published

When I planned to go solar, I had no clue. I connected Solar Galaxy through Facebook. From first call to installation Ricky Singh was very helpful. He explained every aspect of Solar Energy very clearly. I had no issue at all. I will recommend Solar Galaxy to anyone would like to install solar panels. Service give by Ricky was excellent.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Rajesh Saini

Rajesh SainiSydney, NSW

  • 2 reviews

..value for money

published

Good team
Value for money
Everything done on time as per commitments
Wish your team all the best... good
Installion was easy and done timely as promised saving and environmental friendly
Recommend for everyone

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Good service

published

Thank you! Munish and Mark, both of you were always so kind and helpful. So far so good, not any issues yet. Now we will be enjoying our free electricity at daytime!

Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Solis
System Size6.6 KW
Purchase PriceA$2,700.00
See all answers
Page 1 of 3

Questions & Answers

Rod Richardson

Rod Richardsonasked

Hi we are moving into a new home at HELENSVALE on the 9/12/2019. It is a four bedroom home with a media room as well. We would not be able to go ahead with installation of system until the 9/12/2019. Would it be possible to get a quote and for it to be done before the 1/1/2020, so as to get current rebate

Thanking you

Rod Richardson

1 answer
Solar Galaxy
Harry S.Solar Galaxy

Hi Rod,
Thanks for contacting us. Please give us a call tomorrow on 02 9119 2905 or 0430 480 499.

Steve

Steveasked

Hi
Which panels and inverters do you use on your 6.6kw installs
Thx

1 answer
bish
bish

Hi
Jinko 315 W

Get an answer from our members and Solar Galaxy representatives

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