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Solar Galaxy

Solar Galaxy

4.8 from 172 reviews · View Statistics
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Reviews

4.8
172 reviews
  • Value for Money
    4.8 (143)
  • Product Quality
    4.7 (133)
  • Return Claim MadeYes (6) · No (117)
  • Customer Service
    4.7 (147)
  • Timeliness
    4.8 (53)
  • Job Satisfaction
    4.9 (50)
  • Rates and Fees
    4.8 (51)
  • Installation
    4.8 (125)
  • Warranty Claim MadeYes (5) · No (115)
  • Purchase Price$2,856.82
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good job

published

from the start to finish [ quote to install ] everything went to plan i would rec, you ask for a quote excellent service and follow up thanks for your time JUNIOR

Customer Service
4/5
Timeliness
5/5
Ms G
Ms GSydney, NSW

Fast turnaround

published

From our intial conversation to installation was a matter of days. System is working great! From start to finish the process was seamless. We are very happy with our purchase.

Product Quality
5/5
Customer Service
5/5
Dusko Marusoski
Dusko MarusoskiSydney, NSW

Too easy

published

From start to finish it all went very smooth from the day I got the Quote from Junior to the day I got the solar installed they did an excellent job .The price was also an eye opener. Highly recommend to anyone

Value for Money
5/5
Customer Service
5/5
P K.
P K.Sydney, NSW

Clear communication, Competitive pricing and very professional installation team

published

The team at Solar Galaxy provided me guidance at each step to install solar. Junior guided me through the process and explained various products in market and what contributes to the cost. I did went out to market to get quotes from other suppliers and overall quote provided by Junior was competitive and I finally decided to go ahead with Solar galaxy. On the day of installation the team arrived on time and were very clear on the plan. I was walked through what they were going to do and what is needed from me. At the end of installation i was provided with installation certificate. Job done professionally and finishing was perfect.

Value for Money
5/5
Incentivised Review No
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Arunkumar
ArunkumarSydney, NSW
  • Verified

Best Value and service

published

My consultant Junior kept me informed through out the process and the follow up he made was excellent, he patiently answered each and every question I've asked, I took more than 4 weeks to confirm and he is been constantly in touch with me to clear all my queries. Also Charlee and team did a great job during the installation they were on time and finished installation in less than 4 hours.
I Highly recommend solar galaxy & Junior. will definitely recommend Solar Galaxy to my friends.

Value for Money
5/5
Product Quality
5/5
Vasanth Krish
Vasanth KrishSydney, NSW
  • Verified

Highly recommended!

published

I recently installed Solar through Solar galaxy and I had no idea what it is, fortunately I ended up calling Junior my brother, he was great, knowledgeable and he knows everything with regards to Solar. Process was so smooth and transparent. Installation done on scheduled day and technicians were very knowledgeable. Highly recommend Junior and his team for your home solar installation.

Value for Money
5/5
Product Quality
5/5
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misu_tanvir
misu_tanvirSydney, NSW
  • 2 reviews
  • 2 likes

Excellent Service ( professional and value for money)

published

I can confirmed that Solar Galaxy provide me with the best price in the market. Junior Constantine ( my consultant) have answered all my queries ( numerous queries) in the best possible way. I recommend everyone who is on the market for Solar please get in tough with Junior from solar galaxy. If I am going to install solar on another property I will go through Junior again. Regarding the installation; very professional team did that in couple of hours ( half a day) with no issues. Thanks a lot to Junior + Solar Galaxy

Value for Money
5/5
Product Quality
5/5
Frangi
FrangiSydney Surrounds, NSW
  • 3 reviews

Best value and service

published

The whole process from start to finish was professional and easy. Our consultant Junior, provided a fantastic service, he listened to us and did what he could to give us a great price and product. He happily took our calls and answered our many, many questions. The installers did a great job. The price was the most competitive of four quotes. I would have no hesitation in recommending Solar Galaxy.

Value for Money
5/5
Product Quality
5/5
Tony I
Tony ISouth East Queensland, QLD
  • 2 reviews

Great Service.

published

From start to finish process was easy and well managed by solar galaxy. The salesman John Walker was very helpful, honest and gave me a discount where he could so don't be afraid to ask. The installers were great, went out of their way to discuss the layout with me to ensure I was happy, then did a first class job. They were experienced, qualified and friendly. All in all I'm very happy with the system. Thanks Solar Galaxy!

Value for Money
5/5
Product Quality
5/5
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Solar Galaxy 13.3Kw Solar Panel install

published

Victor from Solar Galaxy was amazing and he helped me pick the best system for our needs. The installation was perfect and neat at a very affordable price. Would recommend them to everyone.

Value for Money
5/5
Product Quality
5/5
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Very Happy with the whole process

published

The Great price attracted me ... Quick delivery/installation won me ... and the product/service was outstanding ... I would have no trouble recommending them ... easy to deal with and the best value around.

The few roof tiles that were damaged ... were fixed promptly and also repaired a few other spots without complaint.

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Value for Money
5/5
Product Quality
4/5

Better solar company

published

Customer service was very good and team member were ecofriendly.I will personally recommend this solar company which i found was value for money .Installtion process took very quickly on next day.
I will personally recommend check this Solar comlany.Better price and better customer service.

Value for Money
5/5
Product Quality
5/5
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better than all those com. with cheap offers Mark was helpful and the installer did the installation as I exactly wanted

published

It took them one full day for 6 people as I needed them to put it in 4 different locations and they did the job that no other company accepted at a fair price

Value for Money
4/5
Product Quality
4/5
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Mahinda Guruge
Mahinda Guruge Sydney, NSW

This is a perfect one.

published

Excellent work from mark and his team.
I am totally satisfied installed solar panels at my home. Still waiting for smart meter and when we get that will write a comment for benefit. Again thanks Mark.

Warranty Claim MadeYes
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The reviewer stated that an incentive was offered for this review

Kelvin
KelvinSydney, NSW

Excellent job, highly recommend

published

I had my 7kw system installed after 2 days, Mark Brown was very helpful not only with the quote but also during installation process, I am happy with the result, I do recommend to contact Mark first if you thinking of putting Solar system for your home.

Value for Money
5/5
Product Quality
4/5

Questions & Answers

RAJBIR SINGH
RAJBIR SINGHasked

Just want to let you know guys my solar panels not feeding in more than 9 kWh a day at the moment…it used to feed in upto 30 kWh a day…The maximum reading I saw till 4000 kWh on box but at the moment not going further 1600 kWh at any time.
As u know we r already in hot days.
My house uses is not that much…I’m still paying electricity bill.
Plz update
Thanks

1 answer
Solar Galaxy
Harry S.Solar Galaxy

Hi Rajbir,

Please call us on 1300 339 596 and ask for Charlie.

We will troubleshoot or get the system checked up and fixed if there is a fault.

Regards,
Solar Galaxy Team

Rod Richardson
Rod Richardsonasked

Hi we are moving into a new home at HELENSVALE on the 9/12/2019. It is a four bedroom home with a media room as well. We would not be able to go ahead with installation of system until the 9/12/2019. Would it be possible to get a quote and for it to be done before the 1/1/2020, so as to get current rebate

Thanking you

Rod Richardson

1 answer
Solar Galaxy
Harry S.Solar Galaxy

Hi Rod,
Thanks for contacting us. Please give us a call tomorrow on 02 9119 2905 or 0430 480 499.

Steve
Steveasked

Hi
Which panels and inverters do you use on your 6.6kw installs
Thx

1 answer
bish
bish

Hi
Jinko 315 W

Get an answer from our members and Solar Galaxy representatives

Details

CategoryOnline Shops, Solar Panel Installers and Solar Retailers
Offers Free Standard Shipping No
After Sales ServiceYes
Solar Connection TypeGrid-Connected and Off-Grid
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council MemberYes
Clean Energy Council Recognition Member
Solar Connection TypeGrid-Connected and Off-Grid
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