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Solar Galaxy

Solar Galaxy

4.7 from 100 reviews

Reviews

4.7

100 reviews
5
(82)
4
(11)
3
(2)
2
(0)
1
(5)
  • Value for Money
    4.7 (89)
  • Customer Service
    4.6 (91)
  • Timeliness
    5.0 (1)
  • Job Satisfaction
    5.0 (1)
  • Rates and Fees
    5.0 (1)
  • Installation
    4.7 (75)
  • Product Quality
    4.6 (84)
  • Return Claim MadeYes (4) · No (70)
  • Warranty Claim MadeYes (5) · No (67)
  • Purchase PriceA$2,686.31 (26)
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Reviewer Photos & Videos

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Minh

MinhSydney, NSW

Simple process

published

The whole process was simple and fast well explained, had the system installed within a few days from the first day of enquiry. No issues in the installation process. Highly recommended solar galaxy.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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john b.

john b.Sydney, NSW

  • 2 reviews

Perfect and timely installation

published

Staff was efficient and friendly. They were punctual, precise and I am very happy with the quality of work.
I recommend them to anyone who wants good quality at a decent cost

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Jinko
System Size13.2 KW
Purchase PriceA$5,299.00
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Alex

Alex

  • 2 reviews

Efficient

published

Quick and efficient team at Solar Galaxy.

The rep followed up through the process. The installation team were in at an convenient time during the morning. only a few hours.

Customer Service
Value for Money
Product Quality
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Perfect

published

I have very good experience dealing with solar galaxy. Installed within week. Ricky was very helpful during the process. I will recommend if anyone wants to install solar panel in future

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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All good any very happy happy good communication

published

Have no issues with solar galaxy Install my solar panel very Nice
Hi got the work done very quick within a week
I would recommend to any body want to install

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Solis
System Size6.6 KW
Purchase PriceA$2,200.00
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Great Workmanship!!!

published

I have good experience dealing with the solar galaxy team, they are helpful and provide great customer service. The technicians arrived on time and carried out the installation works with great care.
Well done!

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Awesome experience

published

Strongly recommended. Speak to Mark Brown he got knowledge and will answer all your questions. Quick installation. Good communication. Helpful after installation as well to get you connected to energy provider and wifi settings. Good experience.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Alaa

AlaaNew South Wales

Great work!!

published

The solar galaxy team have done a great job when installing the system over my house, I do advise everyone to use them. Make sure you look for Mark Brown who will help you and guide you very well to make it very easy trip for you. Great work

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Sohail

SohailSouth East Queensland, QLD

Good and nice

published

I had good experience dealing with them from start to end. They did a good job installing panels. The person I deal with Mark Brown was good as he responded very quickly for all my queries. I will recommend them to others.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
System Size6.6 KW
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Henry King

Henry KingSydney, NSW

Good and friendly

published

Friendly tradesmen team.Bad point is not to show me how to connect WIFI to the inverter but put this job to the salesman and reading manual.Now I wait for a heavy rain for test of leaking

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Seraphim panels,Solis inverter
System Size6.6 KW
Purchase PriceA$2,400.00
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Cameron

CameronIllawarra, NSW

Set up Complete

published

The team at Solar Galaxy came on time and installed my new system within a few hours.
They left my property as they found it, taking all of their rubbish and materials.
The set up has worked and i have connected to the wifi.
Great service and price
I have trust that i can contact Mark if i have any issues

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
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Varun K.

Varun K.Sydney, NSW

Fantastic experience from day 1

published

I would like extend my thanks to Ricky for his extraordinary customer service skills by making my solar installation journey smooth and transparent. As promised by Ricky, the installer did a great job and were flexible to accommodate my requirements (at a marginal extra cost which I was happy to pay) keeping in mind that I was getting the most reasonable deal currently out in the market. Solar is working perfectly fine generating 25Kws per day, been running for a few days now. I think it is the best investment/addition I have ever made to my house which is not depreciating rather generating returns for me.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Seraphim panels, and Sungrow inverte 5.5KW
System Size5.5 KW
Purchase PriceA$2,500.00
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frank

frankSydney, NSW

solar galaxy well done

published

Solar Galaxy
thank you very much job well done, the work men done a great job and very neat with their work. good value for price, would recommend again for use

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Jeevan K.

Jeevan K.Sydney, NSW

Great experience

published

Wonderful experience. Ricky was the one who helped to get the system installed in two days. quality item for a cheap price. I would suggest these people for solar installation . Great value for money. Great prefossonal experience. Ricky was proactive, Friendly, highly professional.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
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Value for money

published

Ricky is so friendly, helpful, committed, reliable. Installers are very experienced I can recommend these Guys. Taking care of there customers very well. Fast and quality service. Value for money.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
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Great service.... Proactive approach.

published

Mark made the entire process so easy... He was immensely patient with the delay in my new house construction and catered to my ever changing requirements. He guided well throughout the process... In fact also guided me in the choosing the perfect system. Installation was hassle-free and very quick. I am yet to use the system and reap the benefits which I am looking forward for. All in all would definitely recommend solar galaxy.

Customer Service
Value for Money
Installation
Return Claim MadeNo
Warranty Claim MadeNo
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Navdeep singh

Navdeep singhSouth East Queensland, QLD

Very happy with their service

published

I really appreciate their work and good price and they did everything in a very good time frame their installation team very experience so I give them 5 stars and I recommend others to go for them

Customer Service
Value for Money
Installation
Product Quality
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Eswaran

EswaranSydney, NSW

Very happy with the service offered.

published

Price was reasonable.
Installation done withing few days.
Installers seems to be very experienced.
However they charged additional amount for extra work on tiles. But i didn't mind as the total cost was still competitive. Please check your roof tile type/ structure before arriving at final cost.
Over all good job!

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Seraphim
System Size6.6 KW
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Edwina

EdwinaSydney, NSW

Refferal rip off

published

I gave them 5 star last review, but it disappoint me as [Name Removed] promise me to get $100 per refferal if they agreed, but he only gave me $50 what a lier!!!!So frustrating how do you expect to get more customer then.

Customer Service
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Syed

SyedSydney, NSW

  • 2 reviews

Satisfied customer

published

Had a very good experience in getting my solar system installed today. From the initial call to the installation of the system, everything went very smooth and fast. AJ the consultant advised me on the selection of the panels and inverter. Finally, I picked the one that best suited my requirement and budget. The installers also did a great job and cleaned up the place before leaving. Highly recommended.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Seraphim
System Size6.6 KW
Purchase PriceA$2,500.00
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Questions & Answers

Rod Richardson

Rod Richardsonasked

Hi we are moving into a new home at HELENSVALE on the 9/12/2019. It is a four bedroom home with a media room as well. We would not be able to go ahead with installation of system until the 9/12/2019. Would it be possible to get a quote and for it to be done before the 1/1/2020, so as to get current rebate

Thanking you

Rod Richardson

1 answer
Solar Galaxy
Harry S.Solar Galaxy

Hi Rod,
Thanks for contacting us. Please give us a call tomorrow on 02 9119 2905 or 0430 480 499.

Steve

Steveasked

Hi
Which panels and inverters do you use on your 6.6kw installs
Thx

1 answer
bish
bish

Hi
Jinko 315 W

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