??!
1 photo
Solar Galaxy

Solar Galaxy

4.7 from 135 reviews · View Statistics

Reviews

4.7

135 reviews
  • Value for Money
    4.7 (118)
  • Product Quality
    4.7 (109)
  • Return Claim MadeYes (6) · No (93)
  • Customer Service
    4.7 (121)
  • Warranty Claim MadeYes (4) · No (94)
  • Purchase Price$2,596.39
  • Timeliness
    4.8 (33)
  • Job Satisfaction
    4.9 (28)
  • Rates and Fees
    4.8 (31)
  • Installation
    4.8 (102)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail

Great service from the team!

published

The whole process was super easy. At first they inspected our roof and he team explained us about different brands and helped us choose the right one. Would highly recommend!

Value for Money
Product Quality
Trustworthiness
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
See all answers

Very Good

published

Professional service provided by the friendly team at Solar Galaxy. All the team members are highly efficient and they established effective communication in relation to the whole installation process. Greatly appreciated. Many thanks.

Incentivised ReviewNo
agnes

agnesSydney, NSW

Deposit not paid back

published

Terrible communications so I decided to cancel after paying a $50 deposit. Still waiting for a refund after 3 weeks. deposit was paid after 3 months of waiting for a response from them.

Trustworthiness
Customer Service
Timeliness
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Purchase Price$50.00
See all answers
1 comment
agnes
agnes

Got the deposit back--a product of of miscommunication. thank you solar galaxy.

Solar Panel Installers

Find out how Solar Galaxy compares to other Solar Panel Installers

Know better, choose better.

Compare all
Abdul wahab Masoudi

Abdul wahab Masoudi South East Queensland, QLD

Good service

published

The whole team very professional good quality and good price I am very happy with customer service.
Junior high quality customer service
And very friendly overall I am very satisfied with
their service

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Get quotes from Solar Panel Installers servicing your area

Answer a few questions about your needs and receive up to 3 quotes.

Get quotes

Good company

published

From purchase to installation everything very well . Team of solar galaxy replied all my queries. They are very professional to explain which system is suitable for my house. Thank you very much.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
System Size6.6 KW
Warranty Claim MadeNo
See all answers
Johnny H

Johnny HSydney Surrounds, NSW

Excellent Installer

published

The installation process was quick and seamless and SolarGalaxy. The installation team was neat and tidy with their work. Communication with the office was also easy. Performance of the new system turned out better than expected. Would definitely recommend SolarGalaxy to others.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedGsun Solax
Warranty Claim MadeNo
See all answers

Great value and professional install

published

Very fast and seemless installation. Junior Constantine (salesmen) was very efficient and never left me out of the loop in terms of the process. I would highly recommend.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
System Size6.6 KW
Purchase Price$2,300.00
See all answers

Excellent customer service

published

Junior Constantine have excellent for customer service, John Walker is very supportive for any technical support and like to thanks for entire Solar Galaxy team. Prompt response for any matter and available anytime whenever we need them. Highly recommended for Solar Galaxy for everyone.

Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedLongi
Warranty Claim MadeNo
See all answers

Excellent customer service

published

We got a 6.6 kW system which was very well priced. The whole process was so smooth from paying a deposit to getting our meter changed. Installers were all Cec accredited and did a good quality install. Thank you solar galaxy for saving our ongoing headache of rising electricity bills.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.5 KW
Panel PurchasedSolax
Warranty Claim MadeNo
See all answers
Solar Panel Installers

Find out how Solar Galaxy compares to other Solar Panel Installers

Know better, choose better.

Compare all

Great installation and service

published

We got a 6.6 kW system which was very well priced. The whole process was so smooth from paying a deposit to getting our meter changed. Installers were all Cec accredited and did a good quality install. Thank you solar galaxy for saving our ongoing headache of rising electricity bills.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo
See all answers

Get quotes from Solar Panel Installers servicing your area

Answer a few questions about your needs and receive up to 3 quotes.

Get quotes
Anthony

AnthonySydney, NSW

  • Verified customer

This was a great experience had no problems with the install and paperwork good job

published

It was real easy done in 1 day the guy’s didn’t leave any mess and were very good at the job

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Return Claim MadeNo
System Size6.5 KW
Warranty Claim MadeNo
Purchase Price$2,700.00
See all answers

The reviewer stated that an incentive was offered for this review

Great service

published

I recently utilised their service. They did a great job with everything from the office staff providing good prices for installation to the workers carrying out the set tasks efficiently. Would highly recommend.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
ESH

ESHSydney, NSW

Excellent customer service!

published

Thanks you Solar Galaxy team for the great work you have done before, during and after the installation process. Keep up the good work!

Timeliness
Installation
Incentivised ReviewNo
Jag

JagSydney, NSW

  • 3 reviews
  • 1 like

Excellent Service - recommend

published

Really good work from Raj Singh and Mark Brown and the whole team at Solar Galaxy from initial quote discussion to installation of solar panels, all professionally done. They even helped me submit my application to my electricity retailer for a smart meter. Keep up it and highly recommend.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedSEMS and GoodWe
Warranty Claim MadeNo
Purchase Price$0.00
See all answers
Ricky H.

Ricky H.Sydney, NSW

Highly recommend

published

Best value for money, Great team with excellent workmanship. Much appreciated Mark Brown for excellent customer care . Highly recommend Solar Galaxy

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Warranty Claim MadeNo
See all answers
Solar Panel Installers

Find out how Solar Galaxy compares to other Solar Panel Installers

Know better, choose better.

Compare all
Ashma

AshmaGreater Melbourne (Inner), VIC

Excellent work

published

Brilliant work done by Ricky Singh. He explained us the whole process of installation and how will be save money. Keep it up.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Get quotes from Solar Panel Installers servicing your area

Answer a few questions about your needs and receive up to 3 quotes.

Get quotes

Excellent Service

published

Really good work done by Ricky Singh. He was very helpful, polite and friendly. The guy is a genius and knows well about the all the services he provided.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
See all answers

Good work

published

Very good job by ricky singh
He is a really talented and hard working guy and the value for money is good too
Cheers

Value for Money
Customer Service
Timeliness
Incentivised ReviewNo
See all answers

Perfect

published

Very good work done thanku ricky singh amazing people. Great service. No issues with the company at all. Easy installation.

Incentivised ReviewNo
Chris

ChrisSydney, NSW

  • Verified customer

Fast Efficient and Reliable

published

I was able to organise a good quality Solar Panel and inverter installation from Mark at Solar Galaxy after being referred by a family member.

Mark was efficient and provided regular updates. The installation was completed the day earlier than planned at the request of the installers, which was good news to me.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size5 KW
Panel PurchasedSolis inverter Seraphim Panels
Warranty Claim MadeNo
Purchase Price$2,999.00
See all answers
Page 1 of 7

Questions & Answers

Rod Richardson

Rod Richardsonasked

Hi we are moving into a new home at HELENSVALE on the 9/12/2019. It is a four bedroom home with a media room as well. We would not be able to go ahead with installation of system until the 9/12/2019. Would it be possible to get a quote and for it to be done before the 1/1/2020, so as to get current rebate

Thanking you

Rod Richardson

1 answer
Solar Galaxy
Solar Galaxy Pty LtdSolar Galaxy

Hi Rod,
Thanks for contacting us. Please give us a call tomorrow on 02 9119 2905 or 0430 480 499.

Steve

Steveasked

Hi
Which panels and inverters do you use on your 6.6kw installs
Thx

1 answer
bish
bish

Hi
Jinko 315 W

Get an answer from our members and Solar Galaxy representatives

Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition Member

Visit official website

Other Solar Panel Installers

Previous
Next

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.