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Solar Harness
4.1 from 54 reviews · View Statistics

Reviews

4.1

54 reviews
  • Value for Money
    4.4 (11)
  • Customer Service
    4.3 (12)
  • Timeliness
    5.0 (2)
  • Job Satisfaction
    5.0 (2)
  • Rates and Fees
    5.0 (2)
  • Installation
    4.8 (9)
  • Product Quality
    4.2 (11)
  • Return Claim MadeYes (2) · No (9)
  • Warranty Claim MadeYes (2) · No (8)
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John Mccarthy

John MccarthyPerth, WA

Outstanding performance

published

Very quick very experienced trade staff
I had no problem with any issues I felt very relaxed with there work rate

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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First Class Service

published

I would highly recommend Solar Harness for their First Class service all the way, David was very knowledgeable,efficient and patient as he guided me through the process of installing my Whizz,Bang new system. The service was second to none, competitive prices, friendly service and very reliable with appointments. I would highly recommend Solar Harness for any of your solar needs

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Gemma S.

Gemma S.Perth, WA

Highly recommend

published

Awesome to deal with from start to finish. Love the products we were recommended and that Solar Harness are the warranty agents for our inverter. Its definitely a great investment.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Great investment!

published

Great service
Very happy with the product the service was great.
Would recommend this company
The difference in the energy bills have been amazing. Very happy with our savings. I would highly recommend this company.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedSolar harness
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Best investment!

published

We recently had solar panels installed by solar harness. From the salesman to the installers, including office staff that we dealt with, all were amazing! The difference in our energy bills have been outstanding. Well worth it!

Value for Money
Customer Service
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Great System

published

Recently had a system installed by Solar Harness. The company was great to deal with and the installers did a great job. Have been very happy with the savings we have seen on our bill. Would highly recommend the company and the products they offer.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedSumec 275w Modules with a Sofar Mass Energy Inverter
System Size6.6 KW
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Stormy

StormyMandurah

  • 2 reviews
  • 3 likes

Professional Installation

published

Just had our system installed. The sales process was very good and the salesman explained what size system would be the optimum for us. no oversell.
Before the installation I wanted detail of the products used and the roof layout - information supplied promptly.
The actual installation was very good and the contractor made good suggestions in relation to the positioning of the modules and the inverter.
Now it will be interesting to see how reliable the system is.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedLink Jupiter 315W
System Size6.6 KW
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Kirk

KirkWheatbelt, WA

Amend Review - extremely poor customer service once Inverters become faulty

published

Approximately 1 Month ago I wrote a review venting my Frustration in regards to Solar Harness and their product ( Inverters ).

I wish to Amend that review and Pay Credit where Credit is due.
Solar Harness this time round was very helpful, Prompt and offered suggestions to our Inverter issues. We are now running SOFAR INVERTERS.

The System is working fine, installation as usual is to a high standard ( never had issues with installation or Electricians)

After this Positive experience I would recommend Solar Harness, but I also hope Solar Harness can keep this High Standard of Service with all their clients.

Value for Money
Customer Service
Installation
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Panel PurchasedSOFAR inverters
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Kirk

KirkWheatbelt, WA

Extremely poor customer service once Inverters become Faulty

published
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Panel PurchasedJSI-2000TL
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Rose

RosePerth, WA

Worse of all.

published

After sales, our inverter become faulty. Guess what 2 months of calling and sending emails. I have no replies. Called everyday but was told tomorrow everyday. Would not recommend anyone.

Update: After 1 week of this review, Solar team called us and offer to change the inverter for us with a small charge as we opt for a better option. Overall, they do care about their customers, just taking their own time. For now, I am happy with the company. I should have updated earlier that this has been resolved earlier. and this company does care about their reputation after all.

Value for Money
Customer Service
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
See all answers
1 comment
Solar Harness
Solar H.Solar Harness

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George King

George KingPerth, WA

  • 2 reviews
  • 1 like
  • Verified customer

Useless system.

published

Since I installed the system (Jun 2017) till now, the bill is still the same, useless. For your info, the inverter is Good we!
NOTE: Please read my other comment down as Solar Harness helped to solve the issue.

Value for Money
Customer Service
Product Quality
Incentivised ReviewNo
See all answers
3 comments
Solar Harness
Solar H.Solar Harness
George King
George King
Solar Harness
Solar H.Solar Harness

Great to hear ....Thank you for taking the time to update your review George ... and we are always happy to help our customers.

gabrielle74

gabrielle74Darwin

  • 3 reviews
  • 5 likes

Very Happy

published

Thanks to the Solar Harness Mob we are saving over a thousand pluss dollars off our Jacarna bill each quarter (Yes our bills were ridiculously high) and now they are manageable. Instalation wast quick and smooth. I have not had to contact Solar harness at all since and that was a year ago. So far so good.

Power bills heading down.

published

We are pleased to have a great solar system that will reduce power costs and utilize the power of the sun reducing pollution.

jillikins

jillikinsmerredin

  • 2 reviews
  • 4 likes

BEST THING WE EVER DID

published

We have only had it for about a month and are yet to get a power account but reading the meter there is a lot of power going to the grid so hopefully our power bill will be greatly reduced. Very happy with the unit.

Love my Solar

published

Friendly and efficient staff from the outset.. Good quality German products were installed The workers who came were very careful with the roof.

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Saving dollars

published

Since having our solar panels installed our electric bill has dropped dramatically. I’m enjoying the money we are saving due to our panels.

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Comfort and reliability at your fingertips.

published

Awesome. Best thing one could ever invest in, wouldn't trade it for all the gold in the world. Then again.

Don't know why I didn't do this sooner!!

published

Would recommend due to service and price!!! All queries answered. Actually turned up on time and took no time what so ever to install. Should have done it sooner!

Good service

published

Dave from solar harness went above and beyond to help meet our needs keeping us to what we needed to cover our use not overkill or oversell us products we didnt need

Perfect size for us

published

This system size is perfect for us now, with an option to increase Kw size if required. Impressed with the quality of solar panels. Impressed with professionalism of sales person and the installation team

Dougall - Morley

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Questions & Answers

Ragi

Ragiasked

I installed solar with you at2015,2.5kw,you cost me about $9000.00 is that reasonable cost?

No answers
Julie sharman

Julie sharmanasked

Hi I have had my solar panels since 2012. The inverter box in garage keeps reading error. E 031. Please what can I do to stop this?

2 answers
George King
George King

Hi Julie, I wish that I can help, I am customer like you, I encourage you to contact the solar company you bought your system from. Hope they can help you., Apologies.
Warm regards
George

Solar Harness
Solar H.Solar Harness

Hello Julie

Please call our office on 1300 881440 so that we can assist you.

Thank you
Solar Harness

Chris B

Chris Basked

Hi do you have an app to monitor the power output of the panels?

1 answer
Gordon
Gordon

No we don't. We haven't checked it there is one available as we just check the graph and daily total on the inverter.

Get an answer from our members and Solar Harness representatives

Details

CategorySolar Panel Installers and Solar Retailers
Clean Energy Council MemberNo
Solar Connection TypeGrid-Connected and Off-Grid
Services ProvidedInstaller and Solar Product Retailer
Solar Connection TypeGrid-Connected and Off-Grid

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