Solar Junction
Verified460 reviews
AI reviews summary
Solar Junction has received a high volume of positive feedback for its competitive pricing, professional installation teams, and proactive technical support. However, a significant subset of reviews reveals critical failures in project management, with some customers experiencing extreme installation delays and unexpected cost increases. While many users report a seamless end-to-end process, others have faced long periods of "ghosting" after paying deposits.
Pros
Cons
Verdict
Solar Junction is a viable option for those seeking high-quality components and neat installations at a competitive price, provided the project runs according to plan. However, potential customers should be cautious of significant administrative delays and ensure all site-specific costs are locked in writing to avoid last-minute price hikes.
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Reviews with attachments
Really good job Thanks for everything Good stuff and helpfull boys Show details · 1
The service was pretty prompt with strong customer service follow up
Good honest sales. Great installation team . The following up has been great. Answer questions any time. Great product. Show details
Very disappointing experience. I received a quote that was clearly stated as valid for 7 days. I accepted the quote, paid the deposit on day 4, and sent through the payment receipt as requested. Shortly after, I was informed that the price had increased and that my payment would be refunded — with the refund taking up to two weeks. This is… Read more
extremely unprofessional. Honouring agreed quotes is basic business practice, and changing terms after taking a deposit is unacceptable. I would strongly recommend others think twice before dealing with this company. I will be escalating this matter to Fair Trading.
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Do not touch Solar Junction liars doggy installers over 4 months to install are now under investigation by NETTCC Show details
There are many things to talk about but I will skip that. I just want to justify my rating of 1 star. It is a fair and square for 1 star since I have paid $500 for it. I have a quotation from Solar Junction and they have confirmed with me the quote will be the final out of pocket price. An on the installation day, they want to increase the price… Read more
due to the rewiring and bollard installation of WA. It happened on the installation day without giving you any headup despite I keep on remind them to let me know beforehand if there is any price change or extra cost. Bollard is a standard installment for all solar and the rewiring is just to replace my existing interter with the new one at the same location. And they have requested a lot of info regarding my house and took a few pictures before that. Last minute increase in price really disguste me and this not just happen to me. It happen to my friend from different companies, they claimed the "Earth" wiring is damaged and need $500 for repair. I have to agree since the electricians are there waiting for my approval. Becareful when you get quote, it seems good enough...hidden and certain extra fees will follow.....which make the quote not that attractive anymore. A few friends ask me for solar reference, I directed them somewhere despite they reward $150 for sucessful referral..I just cant do this ti my friends. Good Luck all.
Dear Louis, Thank you for your feedback. We regret… Read more (+1 reply)
Installing is good on time ! I am using my own power now ! Feel good Show details · 1
[Name Removed] and [Name Removed] three guys working in Solar Junction. They are creating absolutely mess with my qoutation. Intially they said that the system will be installed in two to three weeks but after signing the contract they will vanish. [Name Removed] is a new employee and please do not rely on his qoute. He made a mess with my… Read more
qoutation. He did not include many costs which revealed to me when I forced them for the installation date. Do not sign any contract and pay any deposit with Solar Junction because once you sign and deposit the money they will not contact with you at all and give you any installation date. You need to chase them for many times and after a while they will ask you to pay extra for additional things which they forgot to include in their initial qoute.
Amazing work from start to finish. Paul (0480 849 441) took care of the pricing and arranged the installer Sandip (0423 618 590) to install 28 JA solar panels, a 10kW Fox ESS inverter, and a 41.9kWh Fox ESS battery for my house. The workmanship is very neat and professional. There are no loose or unsupported cables, connectors are not resting on… Read more · 1
roof tiles, and DC cables enter the roof through proper flashing with no exposed drilling through terracotta tiles. All cables in the roof cavity run in conduit and are neatly secured along rafters/battens. Exposed cables are protected in conduit, and both the inverter and battery have covers.
Overall, an excellent job with great attention to detail. Highly recommend Paul and Sandip.
High quality product and installation by Solar Junction. Highly professional and knowledgeable sales team led by Paul. Neat and tidy installation with very safe standards. Show details · 1
Smooth installation. Jeremy from Sales answered all my questions and Harry helped setting up the Solis account. Show details · 1
Fantastic experience. Extremely fast process and very responsive team. Thanks to Solar Junction, we had our battery working within a couple of weeks of me contacting them; everything works great. Show details · 1
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Latest follow-ups
Had dealings with Harry, Nick and Roy and found them very helpful. They kept me up to date on the process and I was very happy with the end result. Show reply
Follow-up · I was so happy with the solar panel installation that I decided to get a battery with them. Well, that was a nightmare. We paid our deposit on 30/06/25, and after numerous cancelled installation dates, it was eventually installed late March 26. I also discussed with them in getting a bigger battery but was talked into the one I got. I wish I had gone bigger. The way the whole battery saga panned out I regretted my decision.
Solar installed in unbelievable time – Excellent service from Nick in sales and Glen and his installation team. The installation team were very organised and completed fitting my 30 panels well before lunch. They left no mess, thank you guy very happy with the job. Show details · 1
Follow-up · My panels are performing well and I have had no trouble with after sales service. I also used Solar Junction to Supply and fit my Batteries. I needed a hybrid inverter for my batteries so I have also installed a new inverter. Very happy with the company and tradesmen that were sent to do the job
Please stop advertising us as a happy customer. We are not happy with the Solar Junction team who told us that the system we purchased was compatible for a Battery connection we found out this is not true. I am so angry if I had known the system wasn’t compatible I definitely would not have purchased it.
Follow-up · I would like to make a formal complaint against Solar Junction and the person who lied to us. I think his name was Max We were told that the Solar System we purchased was already after installation to have a compatible battery installed. We were then advised after the installation that this was not the case. We had been lied to and are now left… Read more
Positive reviews
Great Service, very responsive, Joanna was very helpful. Installer was a local based and very experienced. System has been operating for a few months now, and no issues.
Very happy with the battery installation and service from Solar Junction. The team was professional, friendly, and explained everything clearly. The battery system is working great and helping us save on electricity costs. Installation was smooth and completed on time. Highly recommend Solar Junction for anyone looking for reliable solar battery solutions.
We have recently installed a 30 kWh ESY Sunhome battery system with Solar Junction. We are more than happy to have chosen Solar Junction as our preferred installer after much consideration. The whole process was quick and transparent from star to finish. Their dedication and workmanship are highly commendable in order to achieve the best… Read more
possible outcome. Special thanks goes to Joanne ( sales team) for her great customer service throughout the process. We would recommend Solar Junction to anyone interested. Well done and keep it up. Savi from Parkinson, QLD
Negative reviews
Utterly disgraceful service — avoid Solar Junction at all costs. This has been one of the most frustrating and unprofessional experiences I’ve had with any company. I received a quote (Quote #SJ117796) from Marvin in September 2025 and paid a deposit for an October 2025 installation. From that point on, it has been nothing but delays, excuses,… Read more
and eventually complete silence.
Here’s how it played out:
* Initially told installation couldn’t proceed because the driveway wasn’t complete * Once the driveway was done, the excuse changed to “holiday period” and no available installation slots * In January 2026, they suddenly claimed the building was too high and required scaffolding — something that should have been identified upfront
After being reassured by Marvin that installation could proceed with scaffolding, I arranged and paid for it in March — only for them to completely disappear. No calls returned. No emails answered. Nothing.
At this point, it feels less like incompetence and more like a complete disregard for customers once they’ve taken your money.
Dealing with Marvin and Patrick has been a waste of time — zero accountability, zero communication, and no intention of following through.
Taking a deposit and then ghosting a customer after months of delays is unacceptable. This company is either severely disorganised or simply doesn’t care once they’ve got your payment.
Do yourself a favour and stay far away from Solar Junction.
Very good at the beginning, but the installation time is atrocious and many lies told installer has done a very neat job on the instalation however our hybrid inverter has been installed on a gyprock wall occupied on the other side according to the manuafature Solis and the CEC fire sheeting should be installed behind the inverter as a precaution… Read more
this was a very bad oversight by the installer at the moment I have raised the issue to be checked by there compliance team and I have heard absolutly nothing I'm just at the moment trying to get clariffication with Solar Junction. I signed Many contracts before the final contrat which contained a $1200 fee for extra cable that I was told nothing about when quoted, even though they knew there was an extra cable run. The contract allows up to 20M of cable. My run was about 24 meters; these few meters cost an addititional $1200. Communications are also extremely bad. The installation is working a traet and I am very happy with its performance. I have had some minor things that I have touched base with support, which were fixed very quickly. Would I recommend Solar Junction? Unfortunately, not be very wary. It took 4 months to have my install done, which is terrible, and many, many lies were told.
I had a very disappointing experience with Solar Junction and would strongly caution others before signing a contract. After paying a deposit for a solar + battery system, the project stalled for months with repeated delays, poor communication, and constantly changing information. The most frustrating part was that the installer later refused to… Read more
proceed with the agreed installation layout, claiming the inverter and batteries could not be installed in the originally discussed location (~35m from the meter). This was never raised during the sales process, and it completely undermined the feasibility of the project for our property.
Instead of taking ownership and resolving the issue, the process turned into a long back-and-forth with very little progress. I had to spend a significant amount of time chasing updates, clarifying technical details, and escalating concerns.
The experience became stressful enough that I felt compelled to lodge formal complaints with Consumer and Business Services SA and consider escalation to the ACCC and Clean Energy Council.
Dear Gregory, We sincerely apologise for your… Read more
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Recent reviews
Great service and communication, Jeremy was very helpful from the get go and explained the entire process in a detailed manner. He understood the context of the queries I had and answered promptly. The installation team could have been better though, I guess it depends on the area and the availability of the subbies they have at the time. Overall experience was very good!
⭐⭐⭐⭐⭐ Outstanding Experience with Solar Junction! We recently had a complete solar and battery system installed by Solar Junction, including FoxESS batteries, a FoxESS inverter, and solar panels, and we couldn't be happier with the experience. From the initial consultation through to installation and commissioning, the entire team was… Read more
professional, knowledgeable, and highly responsive. They took the time to explain the system in detail, answered all our questions, and ensured everything was completed to a very high standard.
The installation crew arrived on time, worked efficiently, and left the site clean and tidy. The quality of workmanship is excellent, and the system has been performing flawlessly since installation.
What impressed us most was their customer service and communication throughout the process. We felt supported every step of the way and confident that we had chosen the right company for our solar investment.
We highly recommend Solar Junction to anyone considering solar panels, battery storage, or a complete energy solution. Thank you to the entire team for making the process smooth, stress-free, and professional.
⭐⭐⭐⭐⭐ 5 Stars – Highly Recommended!
I recently called Solar Junction to transfer ownership of my FoxESS system and Jerry helped me through the whole process. The transfer was quick and easy, and Jerry was great to deal with. He always followed up when needed, kept me updated, and communicated clearly throughout. As an end user, it was reassuring to have someone who was genuinely helpful and willing to assist. Thanks Jerry for making the process so smooth. Show details
We received an outstanding service from Joanne, Issac, Jerry and Sandy from the Solar Junction team in assisting with the installation of solar batteries at our two properties. Professionalism, quality, and expertise, they ticked all the boxes. The installation was seamless, clean, and everything is working perfectly. A pleasure to deal with from start to finish. Good work team! Cheers, Mable Show details
Hello SJ team Thank you very much for your Service from day one I received call from Joanne to final battery installation. Fantastic job by the installation team. They were knowledgeable and made sure everything was functioning perfectly before leaving. We are thrilled to finally be storing our own solar power!" job by the installation team.
Everything went smoothly and installation went very well. Solar Junction were professional and raliable to deal with. Slight negative that the intended panel configuration was changed due to roof screw width suiting a horizontal layout rather than a vertical layout as originally planned. Show details
Impressed with my solar/battery installation. The entire team at solar junction coordinated this well. June ex sales has been very helpful throughout the process.
20kw battery installed. Installation team were friendly and knowledgeable and did a good clean job. Took time to explain and set up app for me. Took a while for installation to happen since purchase agreement but worth the wait for the very competitive price. Show details
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Dear Customer, We’re sorry to hear about your… Read more (+1 reply)