Solar Link Australia

Solar Link Australia

 Verified
Solar Link Australia
3.9

83 reviews

PositivevsNegative
72% · 6021 · 25%
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Return Claim MadeYes · No
Warranty Claim MadeYes · No
Purchase Price$8,869.09
Value for Money
4.2
Product Quality
4.3
Customer Service
3.9
Timeliness
4.1
Job Satisfaction
4.2
Rates and Fees
4.2
Installation
4.3

Reviews

83 reviews
Gavan R.
Gavan R.3 posts
 

Great company

Great system. Great Company to deal with, Michael Barnett the representative I dealt with was absolutely great to deal with, nothing was to much trouble to help you out. As was all the people I spoke to. Absolutely great company Show details
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Kevin
KevinGreater Melbourne (Outer), VIC3 posts
 

Solar with a difference

Price, quality product and old style service that’s what separates this business from others.
On time reliable service and customer support. Show details
Belynda
Belynda
 

Support team non existent

I had my existing solar system extended by this company, and I wish I hadn't. I own a small business and thought this would help with the rising energy costs. I doubled my system, and my Bills have only gotten higher. I also added a system to the next building we rent and I have had nothing but problem after problem. I will not recommend them to anyone. Show details
Product Quality
Rates and Fees
Kezzasboy
KezzasboyThe Mallee, VIC6 posts
 

Terrible company to deal with

DO NOT USE THIS COMPANY. I had a battery installed in 2023, faulty from the outset. I have rang, emailed and left numerous messages for them to contact me. Their after customer service is terrible. I finally contacted the installer and they disconnected the battery. The battery would over ride the switchboard and turn my power off. I have been trying to get my warranty refund but they will not communicate with. Me. I now have to decide if I will take them to court to recover my money.
WORST COMPANY I HAVE EVER DEALT WITH. One star as I cannot give zero Show details
Installation
Solar Link Australia
Solar Link Australia   DM   
More

Hi - Please confirm your invoice number. There are no outstading warranty matters in our system. We have a full time In-house Tech Support Staff Member. Every warranty claim is logged.

Kerry
KerryGippsland, VIC
 

Very Happy

I'm very happy with Solar Link, the installer's were very professional and easy to deal with.
Michael was very informative and answered all my questions, great to deal with. Show details
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Craig
Craig2 posts
 
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Mike B
Mike BGreater Melbourne (Metropolitan), VIC
 

Great to deal with. Great price and product

We dealt with Solar Link Australia to recommend and install a solar system on our house. They were very good to deal with and gave us several options. Their prices seemed to be lower than other we had dealt with and weren't pushy. Highly recommended. Show details
Kerry W.
Kerry W.Greater Melbourne (Inner), VIC
 
Rates and Fees
Nimesh
NimeshGreater Melbourne (Outer), VIC
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Adam F
Adam FGreater Melbourne (Inner), VIC2 posts
 

Did a great job

Brand. Inverter Sofar
Panels are DMEGC OR HT
Size 6.6kw
No battery.
Solar Link Australia installed a solar system for our home and we must say we were very impressed with their honesty, reliablility, not pushy (like many other solar companies we found to be) and a great price. They even gave us an upsized inverter for free too. Highly recommended. Speak to Michael. He was amazing to deal with and always updated us with what was happening from start to finish. We love our system and we are saving a lot of money on power bills. Show details
Evelyn
Evelyn10 posts
 

Solar Link is an honest & trustworthy company

I very happy with Solar Link and the installers were professional and easy to deal with. I am now starting to save money on my electricity which is great. Show details
Rates and Fees
Stacey
Stacey
 

Worst customer service experience ever!

I can not stress this enough.. go through literally any other solar provider and it will be a better experience than dealing with Solar Link. Unless you enjoy your time being wasted, being lied to, stuffed around, and having to argue with arrogant "customer service" providers to get what you've paid for. Be warned! I wish I had been! Spend your money elsewhere! Show details
Solar Link Australia
Solar Link Australia   DM   
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Hi Stacey - We have no record of an installation for yourelf. Please provide us with the name of the staff member you have been communicating with as well as your invoice number.

Tamara M.
Tamara M.
 

Solarlink solar system and battery 10kw

Excellent all round pat Byrne and his team where really good fitting the system did a great job a very happy team obviously love what they do. Also Luke was wonderful to deal with at solarlink went out of his way to help after hours so a big thank you to Luke. Office people need to communicate a little better otherwise team at solarlink in Melbourne great.would deal with them no problem. Highly recommend. Show details
Customer Service
Timeliness
Rates and Fees
Bazil P.
Bazil P.Western District, VIC16 posts
 
Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
stacey a.
stacey a.Gippsland, VIC
 

outstanding debt

Waiting to be paid as sub contractors to this business, job was completed in Novemeber 2022. Solar Link are not taking any steps to rectify what is an administration error and pay us for our services. Show details

Questions & Answers

No questions yet

Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council MemberNo
Clean Energy Council Recognition Approved Retailer
Solar Connection TypeGrid-Connected, Hybrid and Off-Grid
Visit official website

Contact info for Solar Link Australia

Mon9:00 am - 5:00 pm
Tue9:00 am - 5:00 pm
Wed9:00 am - 5:00 pm
Thu9:00 am - 5:00 pm
Fri9:00 am - 5:00 pm
SatClosed
SunClosed
  • ABN: 87117053666

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