Solar Link Australia

Solar Link Australia

 Verified
3.9

79 reviews · Statistics

PositivevsNegative
73% · 5819 · 24%
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Return Claim MadeYes (5) · No (57)
Warranty Claim MadeYes (6) · No (62)
Purchase Price$8,029.37
Value for Money
4.3 (60)
Product Quality
4.3 (59)
Customer Service
3.9 (72)
Timeliness
4.2 (58)
Job Satisfaction
4.3 (60)
Rates and Fees
4.3 (48)
Installation
4.3 (66)
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Reviews

79 reviews
Kerry
KerryVICGippsland, VIC
 

Very Happy

I'm very happy with Solar Link, the installer's were very professional and easy to deal with.
Michael was very informative and answered all my questions, great to deal with. Show details
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Craig
Craig2 posts
 
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Mike B
Mike BVICGreater Melbourne (Metropolitan), VIC
 

Great to deal with. Great price and product

We dealt with Solar Link Australia to recommend and install a solar system on our house. They were very good to deal with and gave us several options. Their prices seemed to be lower than other we had dealt with and weren't pushy. Highly recommended. Show details
Kerry W.
Kerry W.VICGreater Melbourne (Inner), VIC
 
Rates and Fees
Nimesh
NimeshVICGreater Melbourne (Outer), VIC
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Adam F
Adam FVICGreater Melbourne (Inner), VIC2 posts
 

Did a great job

Brand. Inverter Sofar
Panels are DMEGC OR HT
Size 6.6kw
No battery.
Solar Link Australia installed a solar system for our home and we must say we were very impressed with their honesty, reliablility, not pushy (like many other solar companies we found to be) and a great price. They even gave us an upsized inverter for free too. Highly recommended. Speak to Michael. He was amazing to deal with and always updated us with what was happening from start to finish. We love our system and we are saving a lot of money on power bills. Show details
Evelyn
Evelyn10 posts
 

Solar Link is an honest & trustworthy company

I very happy with Solar Link and the installers were professional and easy to deal with. I am now starting to save money on my electricity which is great. Show details
Rates and Fees
Stacey
Stacey
 

Worst customer service experience ever!

I can not stress this enough.. go through literally any other solar provider and it will be a better experience than dealing with Solar Link. Unless you enjoy your time being wasted, being lied to, stuffed around, and having to argue with arrogant "customer service" providers to get what you've paid for. Be warned! I wish I had been! Spend your money elsewhere! Show details
Solar Link Australia
Solar Link Australia   DM   
More

Hi Stacey - We have no record of an installation for yourelf. Please provide us with the name of the staff member you have been communicating with as well as your invoice number.

Tamara M.
Tamara M.
 

Solarlink solar system and battery 10kw

Excellent all round pat Byrne and his team where really good fitting the system did a great job a very happy team obviously love what they do. Also Luke was wonderful to deal with at solarlink went out of his way to help after hours so a big thank you to Luke. Office people need to communicate a little better otherwise team at solarlink in Melbourne great.would deal with them no problem. Highly recommend. Show details
Customer Service
Timeliness
Rates and Fees
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Bazil P.
Bazil P.VICWestern District, VIC15 posts
 
Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
stacey a.
stacey a.VICGippsland, VIC
 

outstanding debt

Waiting to be paid as sub contractors to this business, job was completed in Novemeber 2022. Solar Link are not taking any steps to rectify what is an administration error and pay us for our services. Show details
shane
shaneVICGreater Melbourne (Outer), VIC
 

Solar Panels

Had our Solar panels installed by Jake and 2 others, found them all to be friendly ,helpful, explained where the best position for the panels to go and when finished ,left the site clean....very happy with the experience
JGB
JGBVICCentral Highlands and Goldfields, VIC
 
Trustworthiness
tashayar49
tashayar494 posts
 

Solar installation

Had Solar previously. Much smaller system but the house was a not smaller. Have added a big extension. Solar link personal very professional, advised what we required and a good price. Everything has gone smoothly, now awaiting an inspection and away we go. Missed our solar and our power bills reflected not having it. Cannot recommend these people highly enough. Thank you Show details
tinyboy
tinyboy5 posts
 

Solar Link came to the party and fixed the issue, I would like to amend the previous 1 star review to 4 stars

6.6 Kw system fitted in 2021 has never generated the 27 Kw per day as stated in the quote and continually shutting down at the meter box on hot days, sometimes 5-6 times a day. Called for warranty service callout maybe 5 times, waste of time they do nothing. Show details ·  2
Timeliness
Job Satisfaction
Rates and Fees
Installation

Questions & Answers

No questions yet

Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council MemberNo
Clean Energy Council Recognition Approved Retailer
Solar Connection TypeGrid-Connected, Hybrid and Off-Grid
Visit official website

Contact info for Solar Link Australia

Mon9:00 am - 5:00 pm
Tue9:00 am - 5:00 pm
Wed9:00 am - 5:00 pm
Thu9:00 am - 5:00 pm
Fri9:00 am - 5:00 pm
SatClosed
SunClosed
  • ABN: 87117053666

Extra Information

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