3,422 reviews
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The worst company that i have ever dealt with. It does not even deserve 1 star. I engaged this company for solar and battery system and was promised that installer will contact me within 3 weeks. I called them after 4 weeks and was told that it will be done within the week. I still have not received their contact after more than 8 weeks and i… Read more
missed out on the battery rebate. What a joke of a company. Stay away from this company as it is no difference from a scam.
I recently had an additional 6.6kw Solar System and a 42kw Battery added to my house and being an old Sparky, I can say these guys did a great job. Very Pleased with the professional installation. Thank you. Anthony Show details
Doesn't deserve even single star review. They installed solar panels in 2019. This year Inverter stops working. Even their invoice mentioning 10 warranty on inverter. They refused fix Inverter. Receptionist at solar power nation even don't know how to talk. She was very rude. Show details
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Installed a 10kw solar panel system previously and tbis time a 40kw battery. So far so good. Happy with the installation, price and my reading indicates good quality hardware FoxEss Show details
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Had a great experience with SPN for my 42kWh battery installation. The team was professional, knowledgeable, and easy to deal with throughout the process. What stood out most was their quick turnaround time — everything was completed within a week, which exceeded my expectations. They were also not pushy at all, giving me the space to make… Read more
decisions without any pressure.
Overall, a smooth and hassle-free experience. I’d definitely recommend them to anyone considering a solar battery system.
I had an existing solar system 6.6KW of panels and an 5KW inverter. I ordered a Fox ESS battery and a new 10KW inverter which replaced the existing inverter. I wanted it installed before the 30th of April. The whole process took 2-3 weeks and was installed at the beginning of April. Henry the sales person was a pleasure to deal with. He gave a… Read more · 1
very competitive price straight up, was helpful in confirming the area to install the battery, reminding me of paperwork I need to send him, as well as fast tracking the install.
I was super happy with the installer Ali. He explained what was achievable with blackout protection for this unit. Recommending 1 power circuit and 1 light circuit with an automatic cut over switch. The installation was very neat and tidy, and has improved the look of the house. He spent time with me at the end of the install to setup the wifi and foxcloud2.0 app, as well as testing the backup protection.
Great price with prompt and efficient installation. This is our 3rd installation with Solar Power Nation. Backup and service is good. Show details · 1
I first started looking into solar batteries after spending summer in NZ with my father and being very surprised at the reasonable price he was paying for a solar system with battery, surely that's not right, how could batteries be that cheap? When I returned home, my local research told me that solar battery rebates were about to end and there… Read more · 1
was an absolute scramble to install batteries before the cutoff date. Not only that, but there we low cost options with high capacity. Now I'm not normally one to jump on something without lots of thought and consideration, but when I realised that I could get a large battery system, 30kwh+ for what would likely be less than a 4 years return on investment, and that time was running out, I quickly requested a bunch of quotes.
Solar power nation was the one that impressed me the most at that point, the man who called me, Adam, was helpful with explaining a few things and didn't try to push me to sign, or push me to get a bigger system than I thought was necessary. After I signed the documents and provided necessary documentation I quickly got an approval email from Energex, but then it was radio silence from SPN for a few weeks, when I reached out to find out if anything was wrong or missing I was quickly reassured that logistics was difficult right now and that I'd be contacted as soon as a time was available. This was understandable as I made this impulse decision based on the the limited time window, I knew I wouldn't have been the only one.
About a week later I received a call informing me that they could do it tomorrow, but only if it was a different system, larger, but the same price, I wasn't sure if this was a bait and switch or if supply issues had arisen but ultimately I didn't really mind because a slightly bigger system for the same price, installed tomorrow, seemed better than waiting goodness knows how long for the original quoted one.
After I agreed to this I was sent a document about pre-approval for direct debit payment for the system, which absolutely terrified me, and when I reached out to ask about it I received no initial response, which further panicked me, I didn't understand why I was being asked to pre pay for something so expensive without any proof that the work would be done or done to a satisfactory standard. I then started googling and found a bunch of terrible reviews which further compounded the rising panic that I was about to be scammed, I had never used a low cost company before, my initial solar panel system was put in by a premium company that I had no concerns about at any point during the process even when a bunch of things kept going wrong, however Adam eventually called me and assured me that if I'm not comfortable prepaying that I can pay after the installation was completed.
The following day the contractors showed up very early, I'd been assured it would not be until after 1030, but they showed up at around 720, because some other job had been cancelled, and they already had all my stuff on hand, but had forgotten one thing and had to wait for it to be dropped off (this sent me back into worried panic spirals, expecting some terrible botched job. Plus i wouldn't even be there for half of it to keep an eye on things or ask questions). I had also been told my original system and inverter wouldn't be touched (which reassured me that if something went wrong at least my original system would work) but this turned out to not be correct, the inverter needed to be replaced entirely.
However, once the system was up and running, the installer and electrician both came to talk to me, set the app up, patiently walked me through everything, even answered my dumb questions about how solar power and inverters etc actually work, they double checked a few things after noticing something off in the app, fixed a small fault and both demonstrated the blackout protection and showed me how to actually turn it on myself (they also took the time earlier in the day to make sure it was installed to the right breaker so my fridge would remain functioning). They gave me tips about how to protect the battery cases (get a shade from Bunnings installed over it) and told me not to hesitate to contact them if anything went wrong. They also cleaned up very well and sealed up holes in the wall from my old inverter, and put a label in the power box for the blackout switch. So in the end I was blown away by the professionalism and the outcome.
Its been a couple of weeks now and the system is still working beautifully, I'm so pleased i got such a big system as I've been able to store up a buffer and get through these terrible cloudy days all on my own power. My only gripe would be that the app from neovault could do with better customisation for charging and discharging and using grid power, it's there but it's a bit basic and a few things are missing, but this is not the review for that.
Profesionals thanks .Work done in no time .Oll than on time Show details · 1
Quick and clean installation Happy customers service We are happy that we are saving money now Well done job I would do it again if the service is still the same Show details · 1
Had a good experience. Good install. Sales can be pushy communication can be a bit average but at the end of the day the end result was what I was after Show details · 1
Good product with decent service. If you want to solar and battery, better do it at the same time since it saves your money. Show reply
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Solar Power Nation installed my system with absolutely no fuss. Show details · 1
The people installed our solar panels were just too busy to respond to request of adding battery to the system. I then found Solar Power Nation (SPN) was splashed all over the Internet sphere including social media. My wife reminded me of the old stories of home insulation program years ago where the common setup was big call centres and loose… Read more · 1
contractors. Still I lodged a quote request on SPN's website thinking there was no harm to check them out. Elena called back the next day and I found her attentive and far from being pushy that one would come to expect from a sales person in a call centre. We discussed the installation plan and she eased my nerve on some of the negative feedbacks they had, e.g., not returning deposits and long delays in fulfilments, etc.. I decided to dive in and put down the deposit as their price for 42-kwh battery was simply too good to refuse. 3 days later I got a call from Grace, One of the SPN's installation team leads, telling me they were ready to install my battery the next day. I couldn't believe that it happened so fast and I had to call Elena to confirm as the original schedule was set post Xmas/NY. Sure enough the next day, the team of two (Amentrad and his apprentice) came in and installed the battery within 3 hours. They were friendly, enthusiastic and knew their stuff really well. Both my wife and I were extremely happy with the tidy work they had done. Of course significant part of the happy mode was due to the fact we are now off the grid up to two days without the Sun yay!!!
7 years ago Solar Power Nation installed my solar pannels and last week they installed a battery system and on both occasions they provided a fast, efficient and prompt service. Thank you Mac and your team.Keep up the great work and overall I would be recommending your services to other THANK YOU Zore Show details · 1
Helpful and professional at all levels by everyone I dealt with. Thank you. Show details · 1
We recently had a solar and battery system installed through Solar Power Nation, and overall, our experience has been very positive. There were some hiccups early on — our installation date was delayed by nearly three months due to high demand from the battery rebate program. Once we understood this broader context, the experience made much more… Read more · 1
sense. When installation finally took place, it went smoothly and professionally. The installer they sent (Rana Electricals) did an excellent job, and the final result was stellar.
My account was handled by Adam J (Accounts Manager), who was exceptionally knowledgeable about system configuration. He got everything right the first time — from the system sizing and extra solar panels to the hybrid inverter setup, backup circuits, and proper DC/AC battery coupling. Adam was patient and thorough, answering every one of my questions and encouraging me to ask more, which gave me confidence given the size of the investment.
I’ll admit I was frustrated at the start because the schedule kept shifting, but the company handled it well in the end. They even offered a price reduction to make up for the inconvenience, which I appreciated. Their pricing was among the most competitive I could find — significantly lower than several other installers (including some with glowing 5-star reviews and listings on Solar Quotes) who were quoting nearly double the price for the same setup.
The system itself — a FoxESS 15 kW 3-phase inverter paired with a 42 kWh FoxESS battery stack — has been solid. I didn’t need fancy features, just a powerful and compact system that would fit neatly beside my garage, and this product delivers exactly that.
If performance continues as expected, I’m looking at a return on investment in about two years. Despite the initial delays, I’m very happy with the outcome and would recommend Solar Power Nation to anyone seeking great value, expert advice, and reliable installation.
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First time i got 8 kw system in 2018 now again in 2025. I got the 40 kw battery with 10 kw hybrid inverter and 10 kw solar panels installed from solar power nation this time. Great work and good guidance. I have been using the system since once month. It is great. Atleast 4 of my other friends installed with Solar Power nation. We all are happy customers. Show details · 1
Latest follow-ups
Batteries installed (x 4 total 38kw) in Feb 2026 after ordering in Oct 2025, I held off doing this review as I am still trying to resolve the connection to the batteries, at battery install it was supposed to include moving the Hot Water Control… Read more
load to General Circuit, was told it would be done then since getting the Neovolt battery app I discovered that the CL was not changed over and I am still trying to get a resolution because I am still paying energy for the CL (shown on my energy providers app and billing) and when the CL is operating it is drawing from the battery yet it is presently supposed to be in its own circuit so somewhere the wiring at battery installation must be incorrect as the CL should not show in the app if they did not change it to general circuit, I am dealing with one email/person and continue getting standard responses even asking for escalation I get another email an no response from that person, It almost seems I am dealing with AI responses and still received no outcome in additional to still paying for the CL hot water consumption and drawing from the battery at the same time? Next step will be the Ombudsman Office if this can not be resolved. Sadly I used this same provider two years prior for solar panel installs in a previous property, that was a great service, however since this experience, it has been disappointing.
Follow-up · The battery install was 4 mths overdue install cost just over 5 k however the ongoing issue with the wiring install for the Control load matter has been continuously disregarded i would not recommend this provider as follow up issue resolution is problematic.
I recently installed a 42kwh battery unit. Overall sales and installation experience was excellent. The installation was completed within 10 days of first contact, on schedule as promised. The installer Ali was friendly approachable and professional.
Follow-up · The system is working as expected. No issues come up.
Unfortunately, I have to warn you about this company. They will lie to you even before you sign a contract. Four years ago, we received our solar panels from this company and were very satisfied. Therefore, we recommended this company to our son.… Read more
This has since changed. Our son ordered early 11/2025 his solar battery and solar cell system Quote (QN-1120147578) and the installation should be carried out before Christmas - at the latest in January. It's now April and nothing has happened. Callers wait on hold for two hours, and they wait in vain for callbacks. Emails go unanswered. My son will have no other option but to involve the authorities and insist on a refund of his deposit. Who will bear the additional costs of switching to another company? I've only ever seen this kind of behavior from companies on the verge of bankruptcy or already in liquidation. Oh, and I didn't receive a bonus. It was supposed to be credited to our son's bill. Edit: Last week, I was informed that the order could not be processed due to technical problems. The deposit will be refunded.
This after 5 months should give everyone pause for thought.
Follow-up · Addendum: I strongly recommend that everyone include a deadline in the contract, specifying the date by which your system must be installed, before signing. If you fail to meet this deadline, you can withdraw from the contract without giving any further reasons and receive a full refund of your prepayment. Don't wait 5 months to find out you've been deceived.
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Positive reviews
The entire process from quotation to installation was smooth and stress free. It’s early days but the system is operating as expected. Follow up from the company (Sarah) providing a dedicated phone no to call for service support was welcome. At this stage would be happy to recommend the business. Show details
Solar Power Nation where very good to work with. They explained to me in detail what was to be carried out at my property for instillation of a FoxESS 40KWH Battery and FoxESS 3 phase Inverter. Their price was very competitive for supply and instillation. The Instillation was quick and they were very very tidy in taking all unwanted packaging… Read more
away. I would rate Solar Power Nation very high in their customer service and there professionalism in the installation of my battery 3 Phase Inverter.
Once the details were finalised, installation happened within the week. The installer Firas and his team from Kabani Electrical Service were efficient and courteous. Show details
Negative reviews
We are senior citizens and feel completely cheated by this operator. We signed the contract with [Name Removed] in February, and promptly paid a deposit of $500 and yet after months of delays we still have no confirmation for our battery installation, despite approval being granted long ago. Calls and messages are mostly ignored, and the lack of… Read more
communication and customer service has been extremely disappointing. Even the friends and family who referred him are now very concerned and upset by the poor professionalism shown. We would strongly advise others to be very cautious before dealing with this company.
Absolute complete and utter criminal organisation. I'm not afraid to say, all Indians, mainly speaking their language, stole my $500 deposit then 2 Indians in a filthy truck and wearing thongs turned up, said they brought the wrong parts and now I've missed out on the rebate. Naturally, the government who are giving away billions of our dollars to these people and I'd assume many others like them, dont give a hoot.
Don’t waste your money. We got a quote, accepted quote then told the battery size was sold out. Of course needed to pay more for a bigger battery. Since installation, we have made several phone calls to ask why our battery is doing things it shouldn’t be. Never return our calls. It’s been weeks, lots of calls, lots of promises to call back,… Read more
nothing! Happy to take your money but customer service is atrocious! Installer told us our hot water system would run off battery. It doesn’t. Had to pay an electrician to fix the issue. Pay the extra money and use someone else.
Recent reviews
Last month i got my solar and battery installed with Solarpowernation and the overall experience was very pleaseant. The communication was clear and even with very high demand they did the installation pretty quick.
From the beginning, their team was responsive and knowledgeable. They took the time to understand my existing solar setup and recommended a battery solution that suited my needs rather than pushing something unnecessary. The communication throughout the process was clear, and they answered all my questions patiently. The installation was… Read more
completed professionally and on time. The installers were efficient, and the setup was done neatly with good attention to detail. Everything was explained after installation, including how to monitor the system and get the most out of the battery.
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