??!
1 photo
Solar Power Nation

Solar Power Nation

4.1 from 377 reviews

The start of my solar power

What a easy company to work with. Josh sing gave me a quote and then a follow up call a couple of days later to make sure I understood it. When I asked about the different types of panels he was happy to explain them to me and revised the quote to suite my needs . The team of installers were nothing but professional in there work and the ways they conducted the self and left the site when they finished. I would throughly recommend them for any solar job. Thanks guys

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW

Great Job Guys

Solar Power Nation team have installed our solar panels in our house within 3 months .We are very happy with the price and time frame so far so good with the saving of electricity power.

Installation
Warranty Claim MadeNo
Panel Purchased Goodwe
System Size6.3 KW
Purchase Price $3,999.00

No Complaints

Has been a great experience dealing with Solar Power Nation even though most has been over the phone.
The installers were exceptional and such nice young men & so polite.
Was a very easy process

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Tier 1 Eging 300 watt Black mono Crystalline Solar panels
System Size6.6 KW
Purchase Price $3,199.00
1 comment
Dear Ged G Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

PRODUCTS AND INSTALATIONS ALL GOOD

Mike Cairn is good salesman he explained to me clearly about the products which make me not confused that why I installed it. and also electricians done the good jobs such as look nice, tiny ,cleaned and fit.
Thanks them all.

Value for Money
Product Quality
Customer Service
Installation
1 comment
Dear Van Phuong BUI Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

Answer would be nice

Paid the deposit and now they will not answer any of my emails. I requested information about installation date. Cannot get a reply not even "we will get back to you" Customer service?

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Have not had it istalled

review

nice company and good quality solar panels. installation was easy . no issues with anything. panels are of good quality. and very good customer service. happy with the deal. thank you.

1 comment
Dear Mandeep Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

Good value and nice service!

Herry is good salesman and give me a good price compared to other quotes. All the team member done a excellent work and politely! I had a 5kw system installed within 2 weeks when I made decision! Nice work!I recommend this company for your solar!

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased 18 X Risen Energy Co Ltd Risen 285W Half Cut Technology Multi CrystallinePanels Solar Panel
System Size5 KW
Purchase Price $2,699.00
1 comment
Dear Cathy Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

Thank you Mac guru and solar power nation.50 tola

5 star for solar power nation. Great service great profucts and great after sales.2899 with canadian solar panels for 6.5 kw system what else would you expect. My installation timeline was 3 weeks. I have already recommended my neighbhour to them.
Mac guru is very friendly sales rep and explained everything in detail.
Well done to the whole team

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Canadian solar panel 285w
System Size6.55 KW
Purchase Price $2,899.00
1 comment
Dear Customer Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

very easy company to deal with and friendly staff

I can recommend this company for your solar very quick installation after ordering the installers were very efficient and carried out the work in a professional manner Ken was available to talk to on most of the occasions that I phoned if not he would phone back asap. Excellent price compared to other quotes that I got and the equipment is excellent I had a 6.6kw system installed and some days it is producing 37kw
the worst so far 28kw
very happy chapie

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Canadian
System Size6.6 KW
1 comment
Dear Des Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

Very great full to solar power nation

I would say that this company is very good. 6.6 kw for 2899 with Canadian solar panel fully installed in nsw. Mac was great help. Installer was very professional and did a neat job
Thanks once again

Value for Money
Product Quality
Customer Service
Installation
Warranty Claim MadeNo
Panel Purchased Canadian solar
System Size6.6 KW
Purchase Price $2,899.00
1 comment
Dear JagZ Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

Run away as fast as you can

This company is all about money and no customer service only. Come out of them they never call back as they promise all the time
Have a look at the real reviews on Google and you will have a better understanding of this company of real reviews

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
2 comments
Dear Customer We Apologies for any inconvenience caused. Please share your invoice number with us and we will be more than happy to look into this matter on high priority. Regards SPN OnlineWhat a load of BS you wont

Perfect

It was quiet smooth and straight forward process. Dealing with Sam and Simran from solar power nation was excellent, they both are very professional. I highly recommend company and thanks to sam and simra,really appreciate work done. Manish

Value for Money
Product Quality
Customer Service
Installation
1 comment
Dear Manish Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

Immediate Installation and incredible Price

System installed as agreed upon - took just 4 hours for a 6.5kW system.
All is working well and after 7 months I recovered already about 20% of the cost. So it will take less than three years to break through and then enjoy free electricity for years to come. Why would anybody not do this?

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased GoodWe Inverter
System Size6.5 KW
1 comment
Dear EDW Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

Excellent customer service and installation

From the quotation to installation everything was smooth and straight forward. Dealing with Garry from solar power nation was excellent. He has given the best solution for my house. I highly recommend Garry. He helped me put the final nail on the coffin.

Value for Money
Product Quality
Customer Service
Installation
Panel Purchased Sun tech panels and sungrow inverter
System Size6.6 KW
1 comment
Dear Sercan Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

WARNING!!! They are scammers!

Warning! Under no circumstances use this company. Their business practices are questionable! 12 weeks of emails to try and get an install date. Also, despite 7 requests in writing for a simple phone call to resolve dispute ie. where they have breached our contract, they haven't responded. Not to worry, the appropriate authorities have been contacted. Please spread the word, this is a company you should NOT use! Be warned. They promise the world and deliver nothing! Not even refunded my money despite doing nothing! Got scam written all over it!!!!

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased canadian solar
System Size6 KW
Purchase Price $5,000.00
2 comments
Dear Sir /Madam, We are completely aware of your situation. We had sent two different installation teams at your property. However, both teams have come back and said to us that they can not do the job due to the house being too high over 7 mtr, very difficult access, and having high voltage electrical aerial mains running close to the roof making it dangerous for our installer to carry out the work. However, we have requested you many times to advise us your bank account details, so we could refund you your full deposit. But you would not do that. You would rather choose to badmouth our company publicly. Unfortunately, there is not much we can do about it. If you are still seeking your refund, please send an email to operations@solarpowernation.com.au with your bsb and account details, so we can process your refund. Regards SPN OnlineMy quote was always for a double storey house. I hardly have the tallest 2 storey house in Australia. Why make me wait 12 weeks to get an installation date if you're going to break your contract stating that the building is too tall? Why not send out a representative at the beginning of the contract signing to confirm all this so then i could move on to another company? Your reason for breaking the contract was "impossible to install". Why has another solar company agreed to install my solar if it is impossible to install? SPN are cowboys, who only want to do easy jobs. They're happy to remain faceless people behind emails and telephones, making customers wait months and months only to culminate in doing nothing at all! I am happy to publicly shame your company for their horrible treatment of customers and bad practices. And still to date i have not received a phone call from an OPS Manager/General Manager or CEO! I hope everyone reads this post and sees SPN for what they truly are. A company that cannot be trusted one bit.

Reasonable service, but delayed install date.

Getting everything organised was great Garry was very helpful and answered all my initial questions. He was very quick in having all the necessary paperwork arranged to purchase and enter a finance arrangement. Unfortunately there was quite a delay with install due to no availability of the panels, which I had to chase up for, but this was very quickly resolved and I was offered a free upgrade. Time will tell with the performance of the panels.

Value for Money
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Risen
System Size6.6 KW
Purchase Price $3,299.00
1 comment
Dear Jenna Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

Terrible servicw

I paid in October last year my deposit.
Had numerous booked in times and every time nothing just had a call yesterday to push it threw.

Then told this morning 12th march they will be installing 13th march Wednesday so I rand to 100% make sure they assured me. Only to book time off work and arrange a contractor to do my workload now loosing wages and profit from my work. To be told by the installer they arnt coming tomorrow.. on which I asked why not ( they had only just been informed at 1pm. ) so promised me a time without making sure this was possible

And a new deal of 2900 is out and won't price match after the delays. Really great ethics and customer service.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased None yet they keep changing it
System Size6.6 KW
Purchase Price $3,200.00
3 comments
Dear Michael We Apologies for any inconvenience caused. Please share your invoice number with us and we will be more than happy to look into this matter on high priority. Regards SPN OnlineQn-10314511Hi Michael, First of all we are really sorry for the inconvenience caused. We planned to install your solar on Wednesday and you were informed about it , but unfortunately one of our installer slipped off and fall on the gutter lid and injured his knee.He was to be taken to the hospital for urgent medical care. Grace and Ken informed you well in time on Tuesday that we are postponing the installation and will reschedule it by the weekend and we will reconfirm once again when the installer is coming for the installation as the stock for your solar installation is already with the installer. So please bear with us as we are rescheduling your job , we will reconfirm you the date once our installer confirms with us. Regards SPN Online

No Installation Date

Paid deposit 31/12/18
Now over 10 weeks no idea on installation date for 2 properties

They really want your deposit but slow on contacting me

Maybe this will get them to ring me back......

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
5 comments
Dear Matt We Apologies for any inconvenience caused. Please share your invoice number with us and we will be more than happy to look into this matter on high priority. Regards SPN OnlineWhy do I need to load my two invoices on line for? Surely you have my information on your database The only reason im posting this as a review is so I get a reply from SPN as they dont ring me I rang them again today and they told me the waiting time for installation is 3 to 4 weeks Im now waiting over 10 weeks please explainHi Matt, I agree that we should have information about you in our database. Thing is this that the name for you showing up here is Matt the Handyman, We are unable to find your details with this Name. If you can provide us your Invoice Number or Quotation Number we will look into this on high priority. Hope to hear from you soon. Regards SPN Online

Panels performing well

They found an install window much quicker than expected so the install was only 2 weeks after our original deposit. Very happy with this
They'd originally expected to fit 25 panels on the roof but when the installers arrived we decided it would only suit 15. (our roof is an odd shape)
Not the end of the world, the system was still a decent size for us.
The installation went well and was all finished that day. The team did a great job & its been running well since.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Risen
System Size4.2 KW
1 comment
Dear Daniel Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

I lucked out with this lot

I had a particularly good run with Harry - was given a quote quickly, put down a deposit on 8/Feb (Friday afternoon), and had panels installed 24/Feb. By the 28th of Feb, the forms were lodged with my electricity provider to get a new meter installed.

(Pro tip for getting solar from any business - make sure you already have a meter than can handle exporting power to the grid, or your energy retailer knows they have to install one. You can't get any benefit from your panels until this happens.)

I had a new house with an electricity meter isolation switch. If you have an older house without one, expect to pay an extra 100ish on top of the advertised price for some extra electrical work.

As far as I know everything with the installation went smoothly, but I'll be able to truly confirm that once my new electricity meter is installed.

The panels I got (Risen), and the Inverter (Goodwe) I understand to be on the budget end of the decent products spectrum.

From what I can tell, Solar Power Nation stock their own panels/inverters, then list jobs for subcontractors to take on. This can mean your install time is a bit of a lottery. The pair of installers I got were decent and hard working. The installers figured out where to put the panels on the day.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Risen RSM120-6-285P
System Size6.555 KW
Purchase Price $2,899.00
1 comment
Dear Brian Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

Page 1 of 19

Questions & Answers

Why wont you reply to any of my attempts to contact you? Simple question
No answers

Why is there such a delay on installation?
2 answers
I only had a short delay due to tile brackets being brought out for a tin roof but was only a few days delay, my son went through them and his system was installed in less than a week after ordering itHi MRT, Hope you are doing well, Can you kindly provide us with your Invoice Number so that we can check the progress on installation and what can be reason for delay in installation. Hope to hear from you soon.

I put a review up .. and it has been pending now for 4 days? Why is that?
No answers

Similar listings