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Solar Power Nation

Solar Power Nation

4.1 from 441 reviews

Great Solar System

It was a good experience with Solar Power Nation. The installation waiting period was far shorter than expected - although they advise allowing 8 to 10 weeks, mine was installed within 2 weeks. The installers were on time and friendly. More care could have been taken when lifting the solar panels up onto the roof, as the panels were slid up and over the gutters leaving them scratched & chipped. Other than that, I was happy with the workmanship. I think the administrative side of the company could fine tuned - emails to me had someone else's name, and paperwork was sent to the wrong energy company. In the scheme of things these were minor things. The system is functioning perfectly and the remote monitoring function is great. Considering the great value of the solar system, I am happy with my purchase.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Dear Mark, Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

Great

the sales person/Garry was great and the installation was good however the installers did leave the garbage in my driveway and they damaged the gutters during installation which are visible.

Value for Money
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Dear Georges, Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

Great solar system

Very happy with the friendly service and good team to look after the process
Special Thanks to Mike Cairns for the great help. Unexpected the system installed after only two weeks from the first call
Much appreciated Team
Regards
David Bui

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Dear David, Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

Perfect and clean installation...

Good customer care and clean installation. Waiting for the energy provider to change my meter so I can start using my 6KW system. Even though I have ordered the fronius with Risen but the short of the invertor they ask my consent changed it to SMA sunny boy and Longi . No problem till now.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Longi
System Size6 KW
1 comment
Dear Jismon Raju K, Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

Excellent service

Great workmanship very professional. Installation was quick everything explained on completion. Left everywhere clean and tidy. We have not had any issues with this company always helpful and ready to answer any questions

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Canadian
System Size6 KW
Purchase Price $2,799.00
1 comment
Dear Diane, Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

Prefect customer service. Excellent installation.

I requested a customised solar system .
Received a quote and made a deal and placed the order , all within TWO hours.
Had a very good experience in all the dealings with Solar Power Nation team. I would like to thank Mr Mac and Ms Simran for their upfront and straightforward approach towards the whole process. I received healthy information. The system was installed within timeline given.
MY SPECIAL THANKS TO Ms Simran for her excellent communication level, would like to see her to play roll
to improve the communication skill level in the rest of sales team.
Special thank to the Installation team from Belmont NSW. by Eskimo Electrical, job well done.
Can’t ask for anything better.
I would like to recommend SPN to everyone...

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased SUNTECH. FRONIUS.
System Size6.9 KW
Purchase Price $4,200.00
1 comment
Dear Mohammed, Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

Great value of money +supportive ,fantastic customer Service

Solar power nation are fantastic at providing me with the required information to make a informed and confident choice when deciding to go with Solar.
I have had a very good experience in all the dealings with Solar Power Nation. Special thanks goes to Mr Sam Smith for his upfront approach towards the whole process with healthy information.
Overall Sam put his all efforts to make his customers satisfied . The installation was done only within 4 weeks either I have so many issues with my roof space.
Well done solar power nation....
Thanks Sam for your great help and time with lots of information.

Value for Money
Product Quality
Customer Service
Installation
1 comment
Dear Charanjit, Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

Very Professional service

I got my solar panels and inverters done by Solar power nation and I am happy with the service I received.
The installation was done within 2 weeks and their friendly staff completed the paper works required to connect the line to the grid.
I would recommend Solar power nation for your solar needs.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
1 comment
Dear Rajat, Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

Good value and service

I was a bit apprehensive about taking up the offer but have been extremely satisfied with the service and installation of the system. Panels were installed within 4 weeks and the inverter the following week. The system is up and running and producing electricity. Shaun was very helpful throughout the process and kept me informed.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size5 KW
Purchase Price $2,650.00
1 comment
Dear Dirk, Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

Very happy with the finished job

Following recommendations from a few neighbours that have Solar Power nation installed in their homes rang Shaun and his team who immediately and expertly organized the installations which was well done Would like to recommend them if you are in the market for a solar power conversion

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Dear Lou Marevich, Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

Highly recommended

Solar power nation were fantastic at providing me with the required information to make a informed and confident choice when deciding to go with Solar. They came out to my house and walked me through the benefits of Solar personalised the effect to me and provided me with real world clients to relate the savings to me. They were fantastic in answering my questions pre and post installation. They are not only a Solar panel provider but they truly offer the complete package with customer service support and customer follow up to make sure you are happy, your system is working. I could not be any happier with the choice I made to go with Sam smith ( solar power nation )

Value for Money
Product Quality
Customer Service
Installation
Purchase Price $2,800.00
1 comment
Dear Gaurav, Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

Worst company ever

I had my panels installed 10\4. Was told by installer would receive safety certificate in approximately 10 days. Now 5 weeks later still no certificate, unable to connect to grid or claim back rebate. Call the company no one returns calls get told lies by staff. Worst customer service I have come across! Never been treated so bad by conceited arrogant staff. About to start legal action through consumer affairs. Stay away from this company.
UPDATE. Spoke to [name removed] again on Monday, was promised all my documents within 2 business days. Still no documents or contact back. Also contacted by staff via this site, no follow up as they advised they would.
STAY AWAY FROM THIS COMPANY!

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
3 comments
Hi Rob, Firstly we apologies for the inconvenience you have faced, and we would like to confirm the details for your case. We always ensure to send out documents within a few business days, so please send us either your quotation number or invoice number and we will provide you with a prompt update, Regards SPN OnlineI have spoken to Grace your resolutions officer a number of times she has my details and refuses to return calls or messages. Again quote number is QN 021310504Further to my previous comments. I was promised by Grace that I would have the certificate of safety and tax invoice by Wednesday latest. Another lie and useless promise from her. I have not received any documentation. Never have I dealt with a more frustating and useless company. You are just profit orientated and do not care about the customer at all!

Best Service

The installation was really quick and good. I'm very grateful of Sam Smith that he really provided us with good people to install our solar power. I give the rating of 5 out of 5.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeYes
1 comment
Dear Roman, Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

Give fake dates stay out of these guys

Still waiting for my deposit money.
No emails or phone calls once you put your deposit money. Chased them up nemurous times for my deposit money as they kept giving fake installation date.nil as yet

Value for Money
Customer Service
Installation
Return Claim MadeYes
Warranty Claim MadeNo
Purchase Price $100.00
2 comments
Hi Sanoj, We apologies for the inconvenience and will look into this matter as soon as possible. Please forward your details including Quotation Number and/or Invoice number so we can confirm the account, and provide the appropriate resolution as soon as possible. Regards SPN OnlineHi Mr Sanoj, First of all we apologize for inconvenience caused to you. The refund of your deposit has been made, Kindly confirm if you have received your money back or not yet, So that we can check with our accounts team. Regards SPN Online

One word GREAT

Very happy with what I got from solar power nation. I did a lot of research before I finalise with solar power nation. Alan was very helpful in finalising installation date with me which suited my availability as I requested I want to be available on the day when solar get installed.
My neighbour also inquired and I have already referred solar power nation to him.
Will definitely recommend solar power nation to friends and family.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Canadian
System Size6.6 KW
Purchase Price $2,899.00
1 comment
Dear San Andy, Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

Perfect installation process

Sandeep from sales was very helpfull and had professional approach. Overall happy,the only issue was with installer but its been sorted out.
From the time they have sent me quote and till installation, Sandeep was very approachable.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Dear Adi, Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

Perfect from start to end

I bought a latest deal Solar Power Nation is offering. I have had a very good experience in all the dealings with Solar Power Nation. I would like to thank Mr Mac and Ms Simran for their upfront approach towards the whole process. I received healthy information. The system was installed within 3 weeks, way before the promised or tentative timeline given.
The installation team of SPN was very professional, finished the job in one day, explained me the system at end. Can’t ask for anything better.
I would like to recommend SPN to everyone.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Canadian 285kw
System Size5.7 KW
1 comment
Dear Shahbaz, Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

Very satisfied

I am Very Satisfied with Solar nation. They have very helpful staff. Highly Recommended them for your solar installation. I specially recommend two people that dealt with are Mike from sales and Simran from installation.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Dear Shahid, Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

Great company

We are very happy with solar power nation. Everything went very smooth. Dylan was amazing to deal with and we believe that these guys are best in terms of prices in the market. We will definitely recommend them.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Longi
System Size6.6 KW
Purchase Price $3,299.00
1 comment
Dear Jagz, Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

great

Good communication, by phone and email contact. Sorted out everything needed. Ready to start once signed up. Great value, good products, on time when booked. Would recommend to any one.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size5 KW
Purchase Price $2,650.00
1 comment
Dear John, Thank you for your feedback and giving us the opportunity to provide you with a customised solar solution for your home. We work tirelessly to ensure a seamless end-to-end process from initial consultation to final install to provide a hassle free solution. We hope you enjoy your new solar systems and the savings it will bring ! Regards SPN Online

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Questions & Answers

I have been paid deposite since more than 3 months ago. And till now no install it yet. Aris P
No answers

Hi solar power nation, how do I find out when my install might start . thanks
3 answers
Hi Mick, Thanks for your inquiry . We are more than happy to help out. Please leave your Quotation Number or Invoice Number and we can update you on current installation status. Regards SPN Onlinethanks for you fast response. QN-01218946Hi Mick, Thanks for providing that . I have confirmed with the installation team, that an installation will be scheduled within 6-10 Business Days. We are hoping for an install late next week at your property. Thanks for your understanding and patience. If you have any more questions, we are more than happy to help out. Regards SPN online

Who is responsible at SPN for handling refunds? I am tired of waiting and want my refund SPN.
4 answers
Hi Ryan, We do apologize for any inconvenience to you. Can you kindly share your Invoice number with us so that we can refund your money. Hope to hear from you soon. Regards SPN OnlinePls look up the chain of comments. I have already provided my invoice number.Invoice 02265345

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