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Solar Red
4.4 from 37 reviews · View Statistics
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Reviews

4.4
37 reviews
  • Value for Money
    4.5 (32)
  • Product Quality
    4.3 (33)
  • Return Claim MadeYes (1) · No (20)
  • Customer Service
    4.3 (32)
  • Warranty Claim MadeYes (3) · No (20)
  • Purchase Price$3,427.50
  • Timeliness
    4.3 (23)
  • Job Satisfaction
    4.5 (21)
  • Rates and Fees
    4.6 (21)
  • Installation
    4.4 (31)
Previous
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Very easy to deal with.

published

I can’t fault solar red. They have been easy to deal with and everything has flowed seamlessly. The workmanship of the installation is great and tradies were happy to explain how it all works.

Value for Money
4/5
Product Quality
5/5
Incentivised Review No
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Poor customer service - not happy

published

I am still waiting to hear back about a failed system supplied and installed by Solar Red. It has cost me in excess of $3500 to have rectification work done

Product Quality
1/5
Trustworthiness
1/5
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Justin
JustinPerth, WA
  • 2 reviews

Broken panel and inverter not working.

published

We have a broken inverter and 1 broken solar panel and they will not return any calls or emails. We have lost all our solar benefits that we would have made since the beginning

Value for Money
1/5
Product Quality
1/5
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Martin S.
Martin S.Sydney, NSW
  • Verified

Great Value and Service

published
Value for Money
5/5
Product Quality
5/5
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Jackline zarzour
Jackline zarzourSydney, NSW

Perfect teamwork everything went good thanks for everyone

published

Very easy the installation and very nice people who done it but most importantly is Ahmed the person who talked about it
I recommend Soler red to everyone they’re the best

Value for Money
4/5
Product Quality
4/5
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Kevin
KevinPerth, WA

Good value

published

Best price first time. The panels were put in place across 2 sheds done neatly and efficiently with no issues.looks good getting near 12 hrs at 90% capacity.Very happy wish had done sooner.would be better with local contact as eastern states time difference

Value for Money
5/5
Product Quality
5/5
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Highly professional and expert individual.

published

Expanding company partnered with Tesla. Provides very competitive quote with proper guidance about individual requirements and promise of great aftersale services. Seems like they have great potential for business, marketing and customer services.

Value for Money
5/5
Product Quality
5/5
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Nemat K.
Nemat K.South East Queensland, QLD

Trust worthy and durable Solar

published

A reliable company with best service.
They provided us very good discount too. You can confidently do bussiness with them. We installed the system in 2020 and have been no issue with their solar.

Value for Money
5/5
Product Quality
5/5
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Naomi
NaomiMid West, WA

Fast Installation

published

Had our solar installed today after signing up two weeks ago. The weather in Perth has been all over the place but Solar Red kept me informed. Got my solar installed just in time for summer ! Definitely recommend the installers from Solar Red

Value for Money
5/5
Product Quality
5/5
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Amazing service. Easy to work with and my work was done without any hassle

published

Panels were installed well and secured. I never had any issues with the company. It’s been more then 8 months now and everything is working as if still new. Thank you

Value for Money
5/5
Product Quality
5/5
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Excellent Choice

published

Company is soo much professional and beleive in being better than Yesterday.
They care about environment and long term commitments especially when it comes about Australian community. I think its the best choice.

Value for Money
5/5
Product Quality
5/5
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Won't finish the job

published

I had my Solar installed in July. I do not have a smart meter and part of the agreement was that Red Solar would install a smart meter. Its now 20th September 2021 and despite many phone calls I still do not have my smart meter which means I am still not receiving the full benefit of my Solar system. Last reason I was given in early August was there was a delay in getting smart meters due to covid but they would be getting one in 1 to 2 weeks. Not at all happy with the service I am receiving from Red Solar

Incentivised Review No
Solar Red
Jess W.Solar RedSend a private message
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Urmila Wati
Urmila Wati Franklin 2913, ACT
  • Verified

Solar Installation

published

Installation was completed within the day. They were very fast and efficient! very happy with the product and customer service. So far no issues. Thanks Solar Red. Ahmed was helpful.

Value for Money
4/5
Product Quality
4/5
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Kathrina
KathrinaPerth, WA

Friendly staff

published

Solar Red is very accomodating and they are doing a great job. They are easily to talk to and I am very happy with the product I purchase with them.

Value for Money
5/5
Product Quality
5/5
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Justin Wettenhall
Justin WettenhallHunter Region, NSW

Solar power is definitely the way of the future

published

Solar power is definitely the way of the future. Be careful when choosing a service provider as after sales customer service is really important. The sales team was very professional and didn’t keep pestering me for paying the initial deposit, they were confident about their quoted price from the start

Value for Money
5/5
Product Quality
5/5
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Questions & Answers

Steven W.
Steven W.asked

Hi, my solar system was installed by Solar Red April 2019. It still doesn’t work properly. Solar Red were meant to send me an output to grid reducer and haven’t done so. When can I expect my system to be fixed.

No answers

Get an answer from our members and Solar Red representatives

Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council MemberNo
Clean Energy Council Recognition None
Solar Connection TypeGrid-Connected and Hybrid
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