336 reviews
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Given the amount of shad in our roof, Solar run spent time ensuring our solar system would produce as much solar as possible, maximising our long term savings. We’ve had the system for a couple of weeks, and so far so good, especially as it’s currently winter. I look forward to summer and no more electricity bills. Show details
The whole process was made very easy by the extremely helpful staff. The installation was completed on schedule with no issues whatsoever. I really enjoyed the excellent customer service provided and will definitely come back in future if we decide to upgrade. Show details
The solar battery & new solar cells work well. All electrical work was well performed. The only issue was the installers caused some accidental damage to an underground pipe & wouldn't accept responsibility. I had to get it fixed myself which cost $550 in plumber fees. Show details
Reviews with attachments
In providing a reference, the most important question for me is “would you hire them again” ? The simple answer is “yes, without question”. I provided detailed requirements covering my current situation, and my objectives. Solarrun provided a timely written response that matched my need perfectly. There was no sales pressure at all – I was… Read more
left to consider it and ask questions as needed.
I accepted the quote and was given an installation date. They turned up on time without prompting. They completed the work an ensured that I was involved when necessary (e.g. asking when they could turn the power off). All staff had been informed of and knew about issues relating to my property (e.g. a rare and valuable tree).
They arranged for an inspector who arrived the following day, and was clearly happy with their work and compliance with safety standards.
Given the complexity / scale of my system, it is no surprise that there were a few minor problems. They were addressed extremely promptly, and within a few days everything is running perfectly.
My only suggestion is that in addition to their own internal processes, maybe a customer focused checklist would be useful : Checklist - Ensure switchboard switches set correctly (On / Off) - Tidy Up (there were a few scraps left around – quickly cleaned up) - Add system to SEMS app on customer’s phone. - Configure System (e.g. TOU). - Demonstrate App to client. - Explain Web interface. - Advise client of support arrangements.
Clearly there was nothing major, and it went as smoothly as I could have hoped. A very happy customer.
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Fast response to my enquiry with onsite evaluation and quite organised quickly with install soon after. All of the team I met were approachable, knowledgeable and very helpful as well as a followup phone call to ensure all had gone well. Highly recommend. Show details
Very Happy with the work carried out. Unit is slimline and trades were professional. Show details
No complaints. Two qualified electricians and one apprentice. Apprentice was taught by the to electricians in clear and obvious caring tasks. Owner showed up a few times, making sure I was happy. I can not stress enough how skilled and professional they were. Thank you! Show details
Fast easy process with installation quick Great company to deal with Show details
My first Solar Run contact was with Akskay who explained all aspects thereon with details and I signed the agreement that same day in late December 2025. Work started early January 2026 with technicians Sunny and Bindi actively installing the 6.65 KW solar panels and the Alpha ESS battery. All done professionally within 2 days. The battery was… Read more
very slim and did not obstruct the car getting in the garage. No loose items were left behind, everything cleaned up. Fantastic job, no complaints. I would recommend Solar Run.
- +7
Solar run has to be one of the best, I done my research when we brought a place and solar run was local for us but also in operation for like 16 years, tim and jen were absolutely amazing answering all questions even though I told them I wasn't getting solar for about 12 months. 8 months down the track I forgot about my quotes and was going with… Read more
another big provider. Although they wanted me signing indemnity forms to say im okay if solar doesn't work properly which I was happy to although advised them I wanted to sign within 48hrs. after 48 hrs I recieved nothing. I was looking through my emails and saw my old quotes. I called Tim up and told him exactly what I wanted he told me it was overkill for what I needed and advised him that's OK that's what I want. In only 24hrs Tim and jenny organised this and paperwork and everything for a full 13kw system and 42kw battery. I signed the papers and everything moved so fast. Just over a week the installers came, Seymour solar and electrical. The 2 boys the rocked up were amazing, from there fine detail to accuracy in installing and professionalism, I must recommend, I am a field technician and I love meeting others that care about their workmanship and quality like they did, from installation to upgrading my switchboard for me. TIM AND JEN have been the glue in this. I didnt get mutiply phone calls trying to sell me while I waited but they have been soo good with communications and organising. Top team A1 works.
Solar Run Kilmore could not be a better company to deal with. Tim & Jenny were extremely helpful and provided a very competitive price. From quoting to installation everything couldn’t have gone smoother. Installers Cameron and Corey arrived on time, installed the system with a minimum of fuss, were polite and easy to deal with and removed all… Read more
rubbish.
This is the second time we have used Soar Run Kilmore and would not hesitate to use them again.
Thanks everyone for a pain free job.
Had a battery installed, very happy with the service, excellent job done and left clean, took the time to show how things work and setup a isolar cloud app for me (Would Highly Recommend)
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Got Solar Run Melton for Fox solar batteries in Melbourne western suburb. Ramesh was very knowledgeable in the quoting prices and professional. He also found time to drop by during the installation which is a very nice gesture. The installers, Alvin and Michael, came on time, 7:45am and done before 11am. They are very friendly and they cleaned… Read more
after the install. The entire process from quotes to installation was a breeze. I was also surprised that the delivery and install time was shorter than expected. Highly recommend Solar Run Melton.
We recently had two batteries and a solar systems installed by Solar Run of Hornsby, and the whole experience has been excellent. From the very beginning, Sunny Cheng was outstanding—professional, patient, and always willing to take the time to clearly explain all the requirements. He was prompt in responding to any questions we had, which gave us… Read more
great confidence throughout the process. The installation team was equally impressive—professional, efficient, and respectful of our places. They completed the work and made sure the premises were left clean and tidy once the job was done. Overall, we couldn’t be happier with both the service and the installation. I would highly recommend Solar Run of Hornsby to anyone considering solar and battery
So Happy Just had our battery and new solar system installed thank you so much to Chris and the boys! Show details
Had solar and battery installed. Installation was very professional. Site left clean. And most of all, no damage to my roof. Cameron was great to deal with. Kept us informed all through the process. Show details
Very well presented quote after visiting site Tradesmen very tidy and work completed in 6 hours Show details
Very happy with the service and installation. Akshay was very helpful and understanding. Show details
Latest follow-ups
Great service and back installed 3 months ago all great Show details
Follow-up · still appears to be working ok but Amber are charging be for a controlled load external power usage of 800kwh, and i'm putting way in excess of that back in the grid at a lower rate. not sure if this is Amber which im following up or the controlled load wasn't wired into the system . when i get an update from Amber ( if i do they arent great ) , depending on feedback ill contact solar run
A really good experience. I got in touch and was sent a text message promptly connecting me to Ivan. Ivan came out and visited and gave his thoughts and advice. Over the following week he was really great at getting back to me with my questions and… Read more
exploring options so I was able to tailor make the best solution for me, with his advice. Installation occurred on the day agreed and the installation team were really hard-working and diligent and dedicated in doing a good job. Very happy with the service.
Follow-up · Continue to remain very happy with the battery and have halved my electricity bill.
Kris was an excellent salesman for the configuration and quote, and was very helpful recommending an electrician to install the necessary extra cabling from the front of the house to the battery location. Very happy with the actual installation of… Read more
the battery and panels. All the team were very pleasant to interact with and were prompt and efficient. Thanks guys!
Follow-up · After a few weeks of using my new battery, I'd like to add some details: The installation all happened on the same day, with both the roofers and electricians appearing highly competent and pleasant to deal with. The solar panels on my small terrace house roof spaces are performing somewhat better than expected, and cover most of my energy… Read more
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Positive reviews
Excellent guidance and advice from Yilmaz for my options for a solar battery when he inspected my place. Shannon, Riley and Abdul implemented the battery and inverter installation, and their attendance and workmanship was excellent too. Pleased with the result. Show details
Solar Run Rowville have provided a fantastic efficient service. Everything has been done in an efficient professional manner from receiving quotes to seeing the job completed with everything installed. A team arrived and installed everything, panels, batteries and all electrical done in a day. Communication has been fantastic and a clean and tidy professional job done. Dealing with them has been a pleasure. Show details
We are very happy with the service. Staff was taking the time to explain and walk through everything. Installation went quickly and professionally. After care is great to.
Negative reviews
They missed the appointment they set, said they would quote over the phone. Said they needed to come out for a quick inspection and again no show..... waste of time
I would give 0 but that’s not an option. Initially all good. Installed Nov 2025. We are STILL waiting on the paperwork to be submitted so we can get the feed in tariff. We were supplied a different system to what was actually invoiced. And whenever I try to call about any of this NO ON ANSWERS!!! It’s currently waiting on VCAT. But that could be April 2027….. DO NOT USE!!
Wrong info about rebates made me loose 1400$ from the state rebate. By Jagdeep of Solar run Berwick. Cracked tile was not cared to be replaced. Quick money making business. Stay away as no customer care. Show details
Recent reviews
- +1
Keep away from this company run away go elsewhere and pay more for better quality and warranty backup. My panels are faulty shutting my my second inverter down as my first inverter failed in the first month. Know my panels have hot spots and moisture as a result i Know have no solar system working I've made many phone calls to India call centre… Read more
and get promises of call back which I never receive. No reply to my email. Know I have to spend money and time with legal team. Keep away run run fast.
Five stars for Samik Jain at Solar Run. He did a fantastic job managing the installation of our solar panels and battery storage system. From start to finish, Samik's service was excellent, and his clear communication made the entire process seamless until completion. If you want a smooth solar journey, ask for Samik.
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