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Solar Run

Solar Run

 Verifiedsolarrun.com.au
Solar Run
4.5

348 reviews

Positive vs Negative
87%13%
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Average Purchase Price$9,579
Warranty Claim MadeYes · No
Installation ?
5.0
348 reviews
5  Bryan E  · great company to deal with, fast excellent service and installation. no problem recommending this company
5  Violet S.  · Team worked very well together. Great service. We would like to recommend them to others.
5  Janaka F  · Solar Run Craigieburn has good customer service and easy to handle.
5  Geoff  · Installers were friendly, efficient & informative. Very pleased with battery installation.
5  Victor M.  · Great company to deal with. Very professional and great products: battery & inverter. Highly recommended 5*.
1  aseem v.  · I had to chase them and after confirming the appointment no one turned up. I guess they have enough business and don't need any more.
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Jim
Jim  NSW 4 posts
 

Dealt with this firm from start to finish. Service and attention to detail was outstanding. Would definitely recommend them. My battery was installed professionally and follow up service was excellent. Show details

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Denise
Denise NSW 2 posts
 

I would like to thank Paddy for the information and the assistance during the process of having battery installed and also to thank the installation team for their efficient installation and clean up after, removing all rubbish from site. If you were looking to have a battery installed I would highly recommend Solar Run team.

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Peter C
Peter C
 

David from the Warrnambool office was fantastic to deal with. Everything from the start was explained fully. No question was to silly. Installation was very neat and professional. Found pricing to be very competitive and no hidden costs. Show details

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Reviews with attachments

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Marcin
Marcin
 

SolarRun had quoted and installed solar/battery system. Zain, sales rep was helpful to answer questions along the way and ensure all was done as per contract. As with any subcontractors needed to be onsite to make sure they deliver as per plan, which they did. It has been just over a week and I have no issues. Marcin Show details

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Denis F.
Denis F.
 

In providing a reference, the most important question for me is “would you hire them again” ? The simple answer is “yes, without question”. I provided detailed requirements covering my current situation, and my objectives. Solarrun provided a timely written response that matched my need perfectly. There was no sales pressure at all – I was… Read more

left to consider it and ask questions as needed.

I accepted the quote and was given an installation date. They turned up on time without prompting. They completed the work an ensured that I was involved when necessary (e.g. asking when they could turn the power off). All staff had been informed of and knew about issues relating to my property (e.g. a rare and valuable tree).

They arranged for an inspector who arrived the following day, and was clearly happy with their work and compliance with safety standards.

Given the complexity / scale of my system, it is no surprise that there were a few minor problems. They were addressed extremely promptly, and within a few days everything is running perfectly.

My only suggestion is that in addition to their own internal processes, maybe a customer focused checklist would be useful : Checklist - Ensure switchboard switches set correctly (On / Off) - Tidy Up (there were a few scraps left around – quickly cleaned up) - Add system to SEMS app on customer’s phone. - Configure System (e.g. TOU). - Demonstrate App to client. - Explain Web interface. - Advise client of support arrangements.

Clearly there was nothing major, and it went as smoothly as I could have hoped. A very happy customer.

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Alan S.
Alan S. 2 posts
 

Fast response to my enquiry with onsite evaluation and quite organised quickly with install soon after. All of the team I met were approachable, knowledgeable and very helpful as well as a followup phone call to ensure all had gone well. Highly recommend. Show details

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RajM
RajM 5 posts
 

Very pleased with the service rendered by the team from Solar Run Berwick. I spoke to team members who listen, provide me option and possible solution, no question is too difficult or silly. Installation team (Jarrod) did a very good job and left the place neat, clean and tidy. Jag was excellent and his support is a call away. I'm confident their on-going support will be top notch as well. Show details

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Glen
Glen NSW 2 posts
 

Very Happy with the work carried out. Unit is slimline and trades were professional. Show details

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Belinda J.
Belinda J. 2 posts
 

No complaints. Two qualified electricians and one apprentice. Apprentice was taught by the to electricians in clear and obvious caring tasks. Owner showed up a few times, making sure I was happy. I can not stress enough how skilled and professional they were. Thank you! Show details

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Rob
Rob VIC 4 posts
 

Fast easy process with installation quick Great company to deal with Show details

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Gilbert Rochery
Gilbert Rochery 2 posts
 

My first Solar Run contact was with Akskay who explained all aspects thereon with details and I signed the agreement that same day in late December 2025. Work started early January 2026 with technicians Sunny and Bindi actively installing the 6.65 KW solar panels and the Alpha ESS battery. All done professionally within 2 days. The battery was… Read more

very slim and did not obstruct the car getting in the garage. No loose items were left behind, everything cleaned up. Fantastic job, no complaints. I would recommend Solar Run.

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Seth
Seth VIC
   Verified

Solar run has to be one of the best, I done my research when we brought a place and solar run was local for us but also in operation for like 16 years, tim and jen were absolutely amazing answering all questions even though I told them I wasn't getting solar for about 12 months. 8 months down the track I forgot about my quotes and was going with… Read more

another big provider. Although they wanted me signing indemnity forms to say im okay if solar doesn't work properly which I was happy to although advised them I wanted to sign within 48hrs. after 48 hrs I recieved nothing. I was looking through my emails and saw my old quotes. I called Tim up and told him exactly what I wanted he told me it was overkill for what I needed and advised him that's OK that's what I want. In only 24hrs Tim and jenny organised this and paperwork and everything for a full 13kw system and 42kw battery. I signed the papers and everything moved so fast. Just over a week the installers came, Seymour solar and electrical. The 2 boys the rocked up were amazing, from there fine detail to accuracy in installing and professionalism, I must recommend, I am a field technician and I love meeting others that care about their workmanship and quality like they did, from installation to upgrading my switchboard for me. TIM AND JEN have been the glue in this. I didnt get mutiply phone calls trying to sell me while I waited but they have been soo good with communications and organising. Top team A1 works.

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Paul Mc
Paul Mc VIC 14 posts
   Verified

Solar Run Kilmore could not be a better company to deal with. Tim & Jenny were extremely helpful and provided a very competitive price. From quoting to installation everything couldn’t have gone smoother. Installers Cameron and Corey arrived on time, installed the system with a minimum of fuss, were polite and easy to deal with and removed all… Read more

rubbish.

This is the second time we have used Soar Run Kilmore and would not hesitate to use them again.

Thanks everyone for a pain free job.

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Andy A.
Andy A. NSW 2 posts
   Verified

Had a battery installed, very happy with the service, excellent job done and left clean, took the time to show how things work and setup a isolar cloud app for me (Would Highly Recommend)

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Deanside Client
Deanside Client VIC 4 posts
   Verified

Got Solar Run Melton for Fox solar batteries in Melbourne western suburb. Ramesh was very knowledgeable in the quoting prices and professional. He also found time to drop by during the installation which is a very nice gesture. The installers, Alvin and Michael, came on time, 7:45am and done before 11am. They are very friendly and they cleaned… Read more

after the install. The entire process from quotes to installation was a breeze. I was also surprised that the delivery and install time was shorter than expected. Highly recommend Solar Run Melton.

Latest follow-ups

Steve A
Steve A
 

Recieved our battery upgrade today the guys did an excellent job in fitting it. Top quality service from Blake Show details

 Follow-up  · 12 months ago no issues at all 12 kW battery going great guns.

KRichards
KRichards VIC 12 posts
 

Very happy – David from Solar Run Warrnambool Very happy with our service. Black panels look smart on the roof, installed by qualified electricians and personable service from David. Highly recommend Show details

 Follow-up  · Solar system running to expected standards and the after sales service is personable and reliable. Very happy to recommend

Paul
Paul VIC
 

Thank you to Jared,Aliesha,,Rob,Woody,Dilan&the Solar Run Team from Quotation to Installation of the Solar Battery!A very smooth&reliable experience I must say,looking forward to the Battery journey from here on it!A very happy Solar Run customer! Show details

 Follow-up  · Dilan has been persisting with trying to get the Electrical Inspector to come do his thing,so Solar Run can get the Installation signed off&then the battery can be switched on!Both Solar Run&myself will be happy campers!

 Follow-up  · Since my original review our experience with the battery has been excellent!Our Energy bill is in credit already which is great to see thanks to the Solar Run team pointing us in the right direction with their initial advice!We are very happy&satisfied Solar Run customers!

Positive reviews

joanne.m.paterson
joanne.m.paterson VIC 3 posts
 

Very helpful advice and service. Unlike other companies, once they quoted, they weren't continually hassling us to go with them. This along with competitive pricing and a variety of products to chose from, we decided Solar Run was for us. We had a battery and inverter installed, and will definitely have more panels installed when we are ready. Strongly recommend. Show details

Fatman
Fatman 2 posts
 

Solar Run Rowville were very easy and helpful to deal with and Baris Celik was informative and also very open to suggestions. The installation was fast and the installers were professional, courteous and efficient. The installation looks professional and neat with little mess lef behind and everything is working as it should. I would have no hesitation in recomending Rowville Solar Run to anyone looking to instal and new PV and battery system Show details

Susan
Susan VIC
 

Flawless from start to finish. Not the lowest quote but the best customer service. Steve attended the property to make sure everything would fit. He was able to get the job done on the day requested. The guy who did the installation was fantastic to deal with and explained everything really well. Highly recommend Solar Run when you are looking for a battery Show details

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Negative reviews

Rob T.
Rob T. 2 posts
 

The solar battery & new solar cells work well. All electrical work was well performed. The only issue was the installers caused some accidental damage to an underground pipe & wouldn't accept responsibility. I had to get it fixed myself which cost $550 in plumber fees. Show details

ZJB
ZJB 3 posts
 

They missed the appointment they set, said they would quote over the phone. Said they needed to come out for a quick inspection and again no show..... waste of time

Beck
Beck 7 posts
 

I would give 0 but that’s not an option. Initially all good. Installed Nov 2025. We are STILL waiting on the paperwork to be submitted so we can get the feed in tariff. We were supplied a different system to what was actually invoiced. And whenever I try to call about any of this NO ON ANSWERS!!! It’s currently waiting on VCAT. But that could be April 2027….. DO NOT USE!!

Recent reviews

Wesley V.
Wesley V. VIC
   Verified

I was extremely happy with the whole process, from start to finish Solar Run. They were easy to talk to and explained things extremely well, as well as not being pushy. As a trades person I was very happy with the way that they conducted themselves and the quality of the work. They were there on time and did a great job and cleaned up afterwards.… Read more

Mukul looked after the project from start to finish and they offer great support after if I require it. I could not recommend these guys highly enough thanks Solar Run for doing a great job.

Lisa
Lisa
 

I’m very happy with my recent solar battery installation by Solar Run. The installer was very friendly, professional, and took the time to explain everything clearly, including how to use the app and what warnings or things I need to be aware of. I really appreciated how patient and helpful they were. The salesperson was also fantastic. They… Read more

explained everything I needed to know, answered all my questions, and helped me find a good deal that suited my needs.

Karen
Karen 2 posts
 

Given the amount of shad in our roof, Solar run spent time ensuring our solar system would produce as much solar as possible, maximising our long term savings. We’ve had the system for a couple of weeks, and so far so good, especially as it’s currently winter. I look forward to summer and no more electricity bills. Show details

Theodore
Theodore
 

The whole process was made very easy by the extremely helpful staff. The installation was completed on schedule with no issues whatsoever. I really enjoyed the excellent customer service provided and will definitely come back in future if we decide to upgrade. Show details

Merv M.
Merv M. VIC
 

Excellent guidance and advice from Yilmaz for my options for a solar battery when he inspected my place. Shannon, Riley and Abdul implemented the battery and inverter installation, and their attendance and workmanship was excellent too. Pleased with the result. Show details

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