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Solar Run

Solar Run

 Verifiedsolarrun.com.au
Solar Run
4.5

311 reviews

Positive vs Negative
88%12%
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Average Purchase Price$9,241.10
Warranty Claim MadeYes · No
Value for Money
4.6
Customer Service
4.6
311 reviews
5 David  · Great service. On time. Great pricing. Job done well. We would recommend them to others.
5 Pete  · Very happy with the speed and workmanship of installation Highly recommend
5 L.C-Wilson.  · Very happy with the work carried out, very neat and tidy, great customer service and satisfaction.
4 Eric T.  · Very happy with system although a more accurate estimate of delivery times would have been appreciated
5 Peter .F  · Team worked very well together helping each other through out the day & got the system up and running.
5 Greg Trent  · We found haz very helpful and explained things well We will certainly recommend solar run rowville to our friends. We were very happy with the service.
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Javid Shah
Javid Shah5 posts
 

I was in a desperate need of a new inverter and batteries to take advantage of the government rebate before May and Solar Run came to the rescue. I contacted them last week and the entire supply and install was done within 1 week when all the other retailers were telling me there's at least a 6-8 week wait. Not only that, but they all told me to… Read more

take photos for them when Solar Run were the only retailer who came to visit my home the following day. The installation was exceptionally clean, and it shows that they take pride in their work. They were patient to answer all my questions and took the time to show me how the app works. I will have absolutely no hesitation to recommend Solar Run to my friends and family.

Nada D.
Nada D.VIC
  Verified

Just had a battery installed by Solar Run Keysborough. Great service and the whole process was really easy. The install itself went smoothly. The electricians cleaned up after themselves and were great to deal with. Great install. Very happy and highly recommend Solar Run Keysborough. Show details

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Bryan
BryanVIC
 

Solarrun has the worse customer service I have ever dealt with. $1000 Deposit paid on 2 July 2025. Antony Kurta has been impossible to contact to organise installation of batteries. Continually ignoring phone and email messages. Show details

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Reviews with attachments

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Glen
GlenNSW2 posts
 

Very Happy with the work carried out. Unit is slimline and trades were professional. Show details

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Belinda J.
Belinda J.2 posts
 

No complaints. Two qualified electricians and one apprentice. Apprentice was taught by the to electricians in clear and obvious caring tasks. Owner showed up a few times, making sure I was happy. I can not stress enough how skilled and professional they were. Thank you! Show details

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Rob
RobVIC4 posts
 

Fast easy process with installation quick Great company to deal with Show details

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Gilbert Rochery
Gilbert Rochery2 posts
 

My first Solar Run contact was with Akskay who explained all aspects thereon with details and I signed the agreement that same day in late December 2025. Work started early January 2026 with technicians Sunny and Bindi actively installing the 6.65 KW solar panels and the Alpha ESS battery. All done professionally within 2 days. The battery was… Read more

very slim and did not obstruct the car getting in the garage. No loose items were left behind, everything cleaned up. Fantastic job, no complaints. I would recommend Solar Run.

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Seth
SethVIC
  Verified

Solar run has to be one of the best, I done my research when we brought a place and solar run was local for us but also in operation for like 16 years, tim and jen were absolutely amazing answering all questions even though I told them I wasn't getting solar for about 12 months. 8 months down the track I forgot about my quotes and was going with… Read more

another big provider. Although they wanted me signing indemnity forms to say im okay if solar doesn't work properly which I was happy to although advised them I wanted to sign within 48hrs. after 48 hrs I recieved nothing. I was looking through my emails and saw my old quotes. I called Tim up and told him exactly what I wanted he told me it was overkill for what I needed and advised him that's OK that's what I want. In only 24hrs Tim and jenny organised this and paperwork and everything for a full 13kw system and 42kw battery. I signed the papers and everything moved so fast. Just over a week the installers came, Seymour solar and electrical. The 2 boys the rocked up were amazing, from there fine detail to accuracy in installing and professionalism, I must recommend, I am a field technician and I love meeting others that care about their workmanship and quality like they did, from installation to upgrading my switchboard for me. TIM AND JEN have been the glue in this. I didnt get mutiply phone calls trying to sell me while I waited but they have been soo good with communications and organising. Top team A1 works.

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Paul Mc
Paul McVIC12 posts
  Verified

Solar Run Kilmore could not be a better company to deal with. Tim & Jenny were extremely helpful and provided a very competitive price. From quoting to installation everything couldn’t have gone smoother. Installers Cameron and Corey arrived on time, installed the system with a minimum of fuss, were polite and easy to deal with and removed all… Read more

rubbish.

This is the second time we have used Soar Run Kilmore and would not hesitate to use them again.

Thanks everyone for a pain free job.

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Andy A.
Andy A.NSW2 posts
  Verified

Had a battery installed, very happy with the service, excellent job done and left clean, took the time to show how things work and setup a isolar cloud app for me (Would Highly Recommend)

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Deanside Client
Deanside ClientVIC4 posts
  Verified

Got Solar Run Melton for Fox solar batteries in Melbourne western suburb. Ramesh was very knowledgeable in the quoting prices and professional. He also found time to drop by during the installation which is a very nice gesture. The installers, Alvin and Michael, came on time, 7:45am and done before 11am. They are very friendly and they cleaned… Read more

after the install. The entire process from quotes to installation was a breeze. I was also surprised that the delivery and install time was shorter than expected. Highly recommend Solar Run Melton.

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andrewla2307
andrewla2307NSW2 posts
 

We recently had two batteries and a solar systems installed by Solar Run of Hornsby, and the whole experience has been excellent. From the very beginning, Sunny Cheng was outstanding—professional, patient, and always willing to take the time to clearly explain all the requirements. He was prompt in responding to any questions we had, which gave us… Read more

great confidence throughout the process. The installation team was equally impressive—professional, efficient, and respectful of our places. They completed the work and made sure the premises were left clean and tidy once the job was done. Overall, we couldn’t be happier with both the service and the installation. I would highly recommend Solar Run of Hornsby to anyone considering solar and battery

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no_angle
no_angle5 posts
  Verified

So Happy Just had our battery and new solar system installed thank you so much to Chris and the boys! Show details

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Mark. P
Mark. PVIC
 

Had solar and battery installed. Installation was very professional. Site left clean. And most of all, no damage to my roof. Cameron was great to deal with. Kept us informed all through the process. Show details

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David
DavidNSW
 

Very well presented quote after visiting site Tradesmen very tidy and work completed in 6 hours Show details

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Prem
PremVIC22 posts
 

Very happy with the service and installation. Akshay was very helpful and understanding. Show details

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Karen S.
Karen S.VIC7 posts
 

We find them great..Service was wonderful.. For our solar battery... The guys grate.. Even help with App..What l like the business has own workers.. .The guy for inspector come nice early. Switch on..The quote was best out 4. Couple places never got back..Was under $6,000..in Carrum Downs Victoria..133 076 427 Show details

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Mich
Mich2 posts
 

Fantastic experience with Solar Run for battery installation with the new government rebates. From efficient quoting with effective solutions for my electricity and solar needs, to timely installation with trustworthy friendly professionals, it was a seamless experience including fantastic aesthetic solutions to problems found on the job. They… Read more

then took the time to teach everything I needed and wanted to know about the system, energy saving, charging, power outages, being off grid and future proofing. No problem too big or small - I can highly recommend this amazing team - shout out to Dilan, Rob and Woody!

Latest follow-ups

P Lauder
P Lauder
  Verified

Kris was an excellent salesman for the configuration and quote, and was very helpful recommending an electrician to install the necessary extra cabling from the front of the house to the battery location. Very happy with the actual installation of… Read more

the battery and panels. All the team were very pleasant to interact with and were prompt and efficient. Thanks guys!

 Follow-up  · After a few weeks of using my new battery, I'd like to add some details: The installation all happened on the same day, with both the roofers and electricians appearing highly competent and pleasant to deal with. The solar panels on my small terrace house roof spaces are performing somewhat better than expected, and cover most of my energy… Read more

Brody
BrodyVictoria
  Verified

WARNING !!!! To anyone thinking about joining this company or purchasing from them dont. take this as a warning on our personal experience they damage your roof causing water leaks because they work in the dark with their phone torches with no… Read more

harnesses or rails while on your roof, then miss a broken tile so it damages your property, then after chasing it for 2 months they scream at you over the phone and tell you to and i quote “take me to court im not doing anything” then you send them a formal and legal letter of which the owner Anthony Kurta ignores. yeah mate you! i should come down to the office and see you mate. how many phone calls and emails have you ignored ? ive lost count.

terrible quality battery install with ducting falling off the wall, bollards loose and white bathroom silicon used to hide their over cuts in the plaster and cornices.

not to mention they trash your garage and front yard and leave all the rubbish all over the front of your property dont even attempt to sweep up their wire offcuts or clean up any of the packaging.

AVOID! you will regret dealing with these scammers. they take your money and solarRUN away.

 Follow-up  · absolutely no contact from anyone in this company, their dodgy work directly caused damage to our property and the responses were “take us to court” while screaming at us over the phone. all attempts to contact the managing director and head office have been met with silence. they dont even respond to formal letters. you have been warned use this company at your own risk.

Hal
HalQLD2 posts
 

Pleasant to deal with, visited the house and spent time explaining the concept, the installation and its use. Turned up when promised, adapted smoke alarms quickly and easily. Very tidy workers. Show details

 Follow-up  · System working well, handled 2 wet days and still had 50% power to spare. No major change in Bills, but this was not really expected, we have paid no electricity since installing panels, the battery just covers the hours of darkness and provides back up during outages. Chris has been available to answer queries and has been most helpful.

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Positive reviews

Raresense
RaresenseNSW58 posts
  Verified

These guys were fantastic. Sam went above and beyond to help out a real gentleman, I was previously faced with a lot of Shonky pushing sales people with poor products and at times couldn’t give you a date until I luckily found Solar Run. They did a great job, it was refreshing to deal with Australian sales people and installers that did a… Read more

fantastic job. Really tidy work and these boys knew there stuff, I was really impressed with them. Sam was very accomodating and found me the best system at a fantastic price. I really cannot recommend these guys highly enough. The good thing is that these guys are not your fly by night where a lot shut down after doing installs and rebates cashing in so you have no warranty, these guys have been around and the quality of workmanship I do not believe we will have an any issues. Further they are there to help you with your system afterwards so you are not on your own figuring it out. I would give them 10 stars if I could as this is what it should be like getting a service installed. Thanks again for a great customer experience.

Jagdeesh Singh D.
Jagdeesh Singh D.VIC3 posts
  Verified

A really good experience. I got in touch and was sent a text message promptly connecting me to Ivan. Ivan came out and visited and gave his thoughts and advice. Over the following week he was really great at getting back to me with my questions and exploring options so I was able to tailor make the best solution for me, with his advice.… Read more

Installation occurred on the day agreed and the installation team were really hard-working and diligent and dedicated in doing a good job. Very happy with the service.

Jenny
JennyVIC5 posts
 

Stephen Norris and his team at Solar Run (Ballarat) installed both our Solar Panels (2024) and now our Solar Batteries (April 2026). We could not be happier, as Steve's knowledge, communications, customer service and pricing have been excellent. Our installations were on time and professionally done, and the Electrical Inspector told me on both occasions that Solar Run's jobs were always done well. Thanks, Steve! Show details

Negative reviews

kee l.
kee l.NSW3 posts
 

I found Solar Run Maroubra Dishonest installer / sale person. I didn't get to shop around for quotes and went with Solar Run Maroubra, [Name Removed] Invoiced me $22000+ after finished installation. I then get a few more quotes to compare and found out everyone else quoted me $15000 for same system with 28 solar panels where he only gave me 17… Read more

Solar panels and asked $22000+. When I questioned him why I were charged so much, he replied he's more expensive because he give life time support, also he's a engineer. He agreed to reduce to $18500 after negotiated. But I still paying $3500 more same system compared to other installer quoted me , I also will have to get more solar panels later on as the 17 Solar panels won't be able to fully charge my battery in cloudy and winter time. He was also difficult to reach after sale when my inverter having connect to my App, and there is an issue with that the system is not fit for purpose because the metering is inaccurate, causing a 30% "phantom" home load. He told me to fix it my self by sending me the instructions. Also get the Fox company to contact me regarding when there was an issue with the export setting. I had to hire and pay a experienced Fox installer from other Solar battery installer company to fix the issue. Very disappointing. Solar Run Maroubra didn't even comes to do the final inspection to make sure everything was OK after the system were installed, I had to use CHATGPT to find out what the issue was, and when I told him what the CHATGPT said. He replied he's an engineer and he doesn't deal with CHATGPT. If I trust CHATGPT I can deal with CHATGPT. It's not my job to find out what the issue is, if he had come to my place and check it himself but No, he didn't!! It's hard to get support from after sale, Not to mention life time support from him he previously stated. I still found others installer are far honest and reasonable in prices, regardless they're Indian or not. Try these companies instead : Green Subsidy, Sufficient Energy, Aussie Solar Battery, Autra Battery.

Good luck

kee l.
kee l.   

I should have mentioned that every other Solar battery Installer quoted me $15000

Brian M
Brian MVictoria7 posts
 

Being a company based in Gippsland where I live, I contacted Solar Run but, to say the least, their lack of communication was basically non-existent. I rang a number of times and was assured a consultant would contact me in a couple of hours - but nothing ever happened. Sorry Solar Run, but how could I ever recommend you to anyone after this time-consuming and very annoying experience.

James M.
James M.3 posts
  Verified

I was not happy with the job being delayed numerous times. It took just over 3 months from date of order to the date of installation. On the 23rd of December the Solar Battery was installed and working solidly from day one to now. I am totally satisfied with this. The system is running as it should with no hiccups to date. The installers of the… Read more

company were not friendly or helpful in explaining or answering questions. The panel of the switchboard was pressed hard against the electrical wires behind the switchboard and the panel was bulging. This reason was that the obsolete electrical wires were not removed from behind the panel. The installer-electrician’s Certificate of Compliance showed that I needed an upgrade of the switchboard. I contacted the installer-electrical technician three times to do the upgrade of the switchboard, because he is the obvious person to perform the job, but no reply to my text-messages and e-mails. This also became an extra cost on top of the price of the solar battery system.

Recent reviews

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Emiel V.
Emiel V.Victoria2 posts
 

After forking out 20k for a battery and solar ,we have been left to our own devices . After a sloppy install where they didn't even use the supplied adjustable feet . Just dumping the battery cold on the floor with a plastic wedge from a building site to level it out . I'm sure it voids the warranty this way due to water incursion .Bloody amatures… Read more

!! Broken covers that had to be replaced There was a recall in our inverter due to melting AC plugs . That was 4 months ago and solar run can't tell us when a replacement can be installed .but new installs are powering ahead No communication for months and now they're not even responding to our inquiries anymore . Also we're curtailed to 1kw export without any explanation why ,as we wait for them to organize a net metering agreement . So can't join a vpp or export all our excess power .

If you can try to avoid these installers as the plauge. Do your research on other installers . Don't make the same mistake we did COWBOYS !!

paul59117000
paul591170002 posts
 

I've been very patient but in the end I'm not happy been constantly let down bybacter sales service My system is ok but not what I paid for. Ramesh has let me down badly Still waiting to resolve this issue I'm still very disappointed Show details ·  1

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